Conference 7.286::digital

    I think Phil Gabree@ZKO is the corporate Product Manager for
    teamLinks....
    
    Regards,
    
    Jan

    There is no process for transfering a license from the TeamLinks MAC to
    the TeamLinks Windows client.  I suggest that when the customer orders
    an upgrade, that s/he specify the windows upgrade UPI rather than the
    MAC upgrade UPI.  The price is the same.
    
    Phil
    

    I've responded to the basenoter offline, and hope that it will get
    relayed to the customer. Actually, only part of .2 is correct; there is
    no policy to allow trade from one _product_ to another. [Teamlinks/Mac
    and Teamlinks/Windows are licensed as separate and distinct products.]
    
    It is not correct to buy the upgrade for one product to upgrade the
    other. The upgrade corresponds to the respective product, and the terms
    and conditions of the agreement stipulate such.
    
    In this case, the customer will need to buy new licenses for the
    Teamlinks/Windows clients.
    regards
    Lynn
    

    Well, Lynn, being the base noter I have'nt seen a response.
    More importantly though I (having nothing to do with TeamLinks)
    shouldn't be seeing a response and that brings me to a problem that
    bears wider discussion.
    
    One of my goals when I boarded the LinkWorks boat was to make us
    more accessible to our customers so I instituted a Digital
    corporate account for LinkWorks (linkworks@digital.com).
    This has turned out to be very popular and is used by people
    both inside and outside Digital. It is in fact so popular
    that I get every ^%$^& thing that rhymes with LinkWorks too:
    TeamLinks, MailWorks, AccessWorks. Then _I_ have to go
    out and try and figure who to send it too and sometimes end up
    dropping it into this notes conferences.
    
    Now wouldn't i love to be able to just zip it off to
    teamlinks@digital.com or mailworks@digital.com or
    accessworks@digital.com. So my question to the Product Managers
    of these (and other products) is: if we can have and maintain 
    a corporate email address for LinkWorks then why can't you do the
    same for your respective products? Just send a mail to Russ Jones 
    rjones@pa.dec.com and ask for one! Its that simple.
    
    In fact, we even go a step further and have assigned specific
    contact points for various product management issues and published 
    the contacts on our internal web server (http://www.apd.dec.com/lnx_int)
    All you need is to point and click to send a mail to the relevant
    person.
    
    Signed, Disgruntled                      

From salvig@logica.co.uk Mon Jun 19 20:55:56 1995
Received: from pine.apd.dec.com by apd.dec.com (4.1/SMI-4.1)
	id AA00307; Mon, 19 Jun 95 20:55:54 +0200
Received: by pine.apd.dec.com (5.65/ef-08Jun94);
	id AA01079; Mon, 19 Jun 95 20:50:16 +0200
Received: by pobox1.pa.dec.com; id AA05298; Mon, 19 Jun 95 11:50:10 -0700
Received: from carmen.logica.co.uk by inet-gw-3.pa.dec.com (5.65/24Feb95)
	id AA04224; Mon, 19 Jun 95 11:00:53 -0700
Received: from pc1048 ([158.234.49.234]) by carmen.logica.co.uk (4.1/SMI-4.1)
	id AA24794; Mon, 19 Jun 95 18:58:31 BST
Message-Id: <9506191758.AA24794@carmen.logica.co.uk>
Date: Mon, 19 Jun 95 18:58:25 -0700
From: Giordano Salvi <salvig@logica.co.uk>
Organization: Logica UK Ltd
X-Mailer: Mozilla 1.1N (Windows; I; 16bit)
Mime-Version: 1.0
To: linkworks@digital.com
Subject: Question about MAILworks for UNIX
Content-Transfer-Encoding: 7bit
Content-Type: text/plain; charset=us-ascii
Status: RO

I hope I'm posting this to the right place!

I am technical manager of a large project here in the UK.  Amongst 
    our many requirements, we have to provide our client an email system.  
    Our configuration comprises SCO ODT workstations and DEC 
    UNIX alpha servers.  I was wondering whether MAILworks for UNIX 
    might be a solution?  Users have to be able to access their mail 
    from any workstationn (they have a single SCO account and log on 
   through our application to a UNIX account on the alpha servers).

Any help would be gratefully received.

Regards

Giordano Salvi

re.5:

I'll take that one and pass it to the appropriate UK folks.

Cheers,
Dave.

Even if products had their own corporate Internet addresses (which is a good
idea, and I've sent it on to the TeamLinks folks), that may not keep messages
from going go the WRONG account for whatever reason (similarity in product name,
etc.).  If that happens, why not just forward the message to the appropriate
product manager or post it in the appropriate product notes file?  Those folks
may or may not follow THIS notes file...

-- Nina (TeamLinks doc'n)

> Even if products had their own corporate Internet addresses (which is a good
>idea, and I've sent it on to the TeamLinks folks), that may not keep messages
>from going go the WRONG account for whatever reason (similarity in product name,
>etc.).  If that happens, why not just forward the message to the appropriate
>product manager or post it in the appropriate product notes file?  Those folks
>may or may not follow THIS notes file...
>
>-- Nina (TeamLinks doc'n)
    
    As it happens, Nina, I haven't yet got Digitals latest version of
    Appropriate Product Managers for Wayward Email Requests so I'm a
    little low on my supply of Appropriate Product Managers. 
    
    The notes conference approach does offer more possibilities however
    but lets see (actual experience) what it entails:
    1. Ahhh, this is a Product XXX request.
    2. Off to Easynet conference, read the intro which promises to
       shoot you if you don' follow all instructions exactly.
    3. Do a dir/tit=XXX, go get a cup of coffee
    4. Come back and add entry YYYYY::XXXX to your notes file
    5. Open notes file
    6. Check out the first 10 notes or so for a pointer to where you
       might put the message. No pointer.
    7. Add a new note and ask for a reaction.
    8. Check back the next day. No reaction.
    9. Check back the day after. Still no reaction.
    10. Check back the day after the day after. Still no reaction.
        Add reply asking PLEASE react.
    11. Check back the day after the day after the day after. Still no
    	reaction.
    12. Put wayward message in this notes conference. 3 reactions within
        4 hours.
    
    Now if there _is_ a corporate email account...
    
    re roelof

    I've had a couple of questions about how one goes about setting up
    external Web pages i.e. an InfoCenter for your product. As it so happens
    a couple of months back I wrote an Unofficial Guide entitled:
    
    	Roelof's Somewhat Irreverant Guide to InfoCentering
    
    which was written in my..ehhh...somewhat distinctive writing style
    which you all have come to know (and love :^). There may be an Official
    Guide but I am not aware of it yet.
    
    This literary masterpiece has been captured for future generations
    in LJSRV2::INTERNET_TOOLS Note 1934
    
    One word of warning though since my LinkWorks InfoCenter was launched
    both it and the Corporate Guidelines have evolved and not necessarily
    in the same direction! For the necessary fine print in this area
    contact Mick Schonhut @ MRO and/or Don Skarzenski @ AKO
    
    re roelof                          

    TeamLinks, LinkWorks, PathWorks... (your capitalization may vary)... 
    Speaking as an ex-experimental psychologist, these names are, shall we
    say, rather close in semantic-differential space (well MINE at least)?  
    
    I.e., their "mental pigeonholes" are right on top of one another. 
    Hence the high potential for "sorting errors" when a busy person tries
    to direct too many messages to the right pigeonhole in too short a
    time.
    
    In other woids, whoEVER approved these names did a disservice to both
    products.  ymmv of course.
    
    BTW, I for one *have* come to know & love Roelof's style -- esPEcially
    the irreverence :-) 
    
    Now don't get confused between irreverence and irrelevance... :>

Dr. Dan:

> TeamLinks, LinkWorks, PathWorks... (your capitalization may vary)... 
> Speaking as an ex-experimental psychologist, these names are, shall we
> say, rather close in semantic-differential space (well MINE at least)?  
    
  Yes, they're all the semantic equivalent of "Blah, blah, blah".

                                   Atlant

    
>    BTW, I for one *have* come to know & love Roelof's style -- esPEcially
>    the irreverence :-) 
    
    Moi?
>    
>    Now don't get confused between irreverence and irrelevance... :>
    
    A reference to reverence and relevance in one sentence...
    now that's something only Dan the fan can...

    Time to widen the doors so Roelof's head will fit through the frames.
    
    							:^] Tex

    
    	This is obviously degrading into a full weekend fun fest in
    Holland.
    
    	Take the time off to get better Roelof ;-).
    
    		the Greyhawk

    MailWorks for Digital UNIX info:
    
    Product Manager:		Henry Ogilby	ogilby@a1vax.enet.dec.com
    
    Marketing Manager:		Curt Anderson	anderson_c@a1vax.enet.dec.com
    
    Engineering Manager:	Bruce Miller	miller@koala.enet.dec.com
    
    Project Leader:		Marc Nozell	nozell@hotpup.zko.dec.com
    
    Notesfile:	ABBOTT::MailWorks-UNIX
    
    Internal Web Page:	http://xx.zko.dec.com/
    
    -marc

    I guess I should retitle this string Wayward Product Requests
    or something like that. Anyway, can anyone help Mr Garcia
    here spend his hard earned cash? 
    
    re roelof
    
From CFGARCIA@IIEVMS1.IIECUER.UNAM.MX  Sat Jul 15 02:11:31 1995
 id <01HSVAGGFAGK000CNV@IIEVMS1.IIECUER.UNAM.MX>; Fri, 14 Jul 1995 17:43 -0600
Date: Fri, 14 Jul 1995 17:43 -0600
From: CFGARCIA@IIEVMS1.IIECUER.UNAM.MX
Subject: Re: QUOTE AND TECHNICAL INFORMATION.
To: linkworks@digital.com
Message-Id: <01HSVAGGFAGK000CNV@IIEVMS1.IIECUER.UNAM.MX>
X-Vms-To: IN%"linkworks@digital.com"
Status: RO

> From:	P::CFGARCIA        14-JUL-1995 17:35
> To:	P::CFGARCIA
> CC:	
> Subj:	QUOTE AND TECHNICAL INFORMATION.
> 
> Dear Gentlemen, I want to contact You to send You a fax requesting a Quote and
> some technical information about Your TRANSLAN IV's V.35 card and the DS-1 data
> link interface and their cables.
> 
> Please send Me Your FAX and Telephone numbers.
> 
> We already have Your VITALINK TRANSLAN III and IV.
> 
> I checked Your information available in INTERNET in the following address:
> ftp://ftp.digital.com/pub/digital/info/SPD/30-83-03.txt and 30-82-09.txt
> Please, see page 11 in the second document because We are interested in
> the following item: DETLB-AK (One port, DS-1, 120V).
> 
> My Email's are: cfgarcia@iie.org.mx
>                 cfgarcia@iievms1.iiecuer.unam.mx
> My Internet address is: http://axp1.iie.org.mx/Web   (Radiocommunications)
> 
> I look forward to hearing from You soon and Thank You in advance.
> 
> 
> S I N C E R E L Y
> 
> M.C. Carlos F. Garc!a-Hern ndez
> Project Manager
> Communications Department
> I.I.E.
> MEXICO
> TEL: +52-73-189914
> FAX: +52-73-189854
> 
> P.S. I am also sending this Email to "pre-sales-support@digital.com".
> --------------------------------------------------------------------------