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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

3894.0. "IB-FOCUS Product Mgt ?" by JURA::JURA::DUQUESNE (Daniel - Espace a louer...) Mon May 22 1995 16:31

Could someone points me out to the corporate person/group dealing with 
relationship we (should) have with "Information Builders" for internal 
usage of their product: FOCUS.

Yes, there is a notesfile, but there is not so much activity on it (hit KP7 if
interested). 

Thanks for any help,	\dd
 

T.RTitleUserPersonal
Name
DateLines
3894.1VTX atoz search "focus"WELKIN::ADOERFERHi-yo Server, away!Mon May 22 1995 17:1410
    I'm not exactly sure what you're looking for, but the A-to-Z
    guide lists for internal support for focus, (as of march)
    ==========
      Systems Questions (Help Lines for Digital Systems) Cont'd
     Contact                                                    External
     Title                             Location       DTN       Phone
        * FOCUS questions
        - Peggy Maguire              MRO3-2/D9       297 2170   508 467 2170
    
    
3894.2JURA::JURA::DUQUESNEDaniel - Espace a louer...Mon May 22 1995 17:5719
Re.1

Thanks for the number, but apparently she left. The number is no longer in
service and the name is unknown  @mro reception (!).

I'm looking for Digital people responsible for handling all the problems/issues
related to our relationship with IB or internal usage of FOCUS:

   . who is responsible to get latest kits/licenses and make them available     
     worldwide
   . who is responsible to advise on FOCUS's replacement (as suggested some     
     months ago...)

I've contacted the IB's offices in Zurich (CH) and Paris (FR), they told me 
they have no direct contact with people in the country (Switzerland and France).
All relationships are handled at "corporate level", but they  don't know who.
Neither do I.

Any ideas?        \dd
3894.3round and round it goesWELKIN::ADOERFERHi-yo Server, away!Mon May 22 1995 18:1010
    hmm, ok, maybe....
      ## These CNS hotlines are for internal Digital systems ##
         The following are Regional help lines for systems questions,
    including
         AQS, Focus, and other business applications: AQS = Automatic Quote
    System
    
      * Eastern:                                     297 6100
        * Central, Southern & Western:                      800 332 2468
    
3894.4possible starting pointANGLIN::KUTZSt. Louis Sales SupportMon May 22 1995 18:2221
    I got this from VTX regarding customer coverage. At least it gives a
    Digital name that direct you to someone else.
    
    Account Name:   INFORMATION BUILDERS INC             AMID Number:
    AU8851615
     Customer Name:  INFORMATION BUILDERS INC             Cust Number:
    0191083
    
     City: NEW YORK, NY  10001                            Phone:
    212.736.4433
    
     Coverage:       DIRECT COVERED           Site DUNS #: 078851615
     Segment:        PARTNER                  Ult  Duns #: 078851615
     Classification:                          SIC Group  : COMPUTER SYS
    DESIGN
    
    
     Unit       EAS CHA UNIT 3            CARL RAMSEY           @OFO
    274-6452
     Region     SBU EASTERN REGION        RAY WILKES            @OFO
    274-6709
3894.5internal support numberUSDEV::RSTREETERMon May 22 1995 19:033
    our support people used this recently to get support/a new version
    
    DTN 264-6026 and then Option #4 for FOCUS
3894.6IBI Account ManagerMIMS::SANDERS_JMon May 22 1995 19:593
    
    The IBI Account Manager is Gay Slesinger @NYO, DTN 352-2892.