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Conference azur::mcc

Title:DECmcc user notes file. Does not replace IPMT.
Notice:Use IPMT for problems. Newsletter location in note 6187
Moderator:TAEC::BEROUD
Created:Mon Aug 21 1989
Last Modified:Wed Jun 04 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:6497
Total number of notes:27359

1502.0. "Is the Vitalink AM selling?" by MEO78B::BARRON () Fri Sep 13 1991 10:47

    Are your customers buying the Vitalink AM? 
    
    The Vitalink/NCS guy at the August Net U Boston, told everyone
    they were  committed to selling and supporting the AM.  He
    subsequently told  me they would also ensure that it run under
    DECmcc V1.2.  He painted a glowing picture of it all.
    
    Since then, I have heard:
    
    	(1) Vitalink will NOT do any more on VBAM and it will
    	    NOT run under DECmcc V1.2;
    	(2) we are gradually severing our relationship with Vitalink 
            as the company moves to selling more Proteon boxes;
    	(3) Digital have told Vitalink that it is acceptable
    	    to retire VBAM and only provide SNMP management
    	    capability.
    
    I have a real concern with point (3).  I understand SNMP to
    mean that the customer has to run tcp/ip in their network.
    A lot of customers only have DECnet and LAT networks - they do NOT
    want to complicate their networks by adding tcp/ip, especially if 
    its sole purpose is to manage Vitalink boxes.  There is potential
    for this to develop into a real customer satisfaction issue.
    Do customers in your part of the world feel the same?
    
    Look forward to hearing from you.
    
    Best regards,
    Mark
                                                 
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1502.1Yes! Vitalink order# is M5020-04-1.1TOOK::MCPHERSONi'm only 5 foot one...Mon Sep 16 1991 13:59104
    Mark, 

    Apologies for the latency, buy I have been away at (coincidentally)
    Vitalink all week. 

    In answer to your first question (title):  Yes, the Vitalink Bridge
    Access Module (VBAM) *is* selling.   It lists for $2700 and has been
    added to Digital's Vitalink BOA as Model Number M5020-04-1.1.   Please
    contact Kathie Wilson @WRO (NIS Sales Programs) for more ordering
    information.

    Although the AM has been complete for quite some time, Vitalink (to
    date) has been rather sluggish in promoting & selling the AM.  This was
    due primarily to a "late-breaking" bug in the AM and lack of AM support
    training and escalation procedures for Vitalink's QA Dept and NOC
    Staff.   As of Friday, both of these problems were addressed (why I was
    out there) and I believe that today Paul Schaller (Vitalink's VP &
    General Manager of their Digital Program) is issuing a memo reflecting
    Vitalink's VBAM availability and support from Vitalink (e.g. a "Sell
    it." memo).

    
>    The Vitalink/NCS guy at the August Net U Boston, told everyone
>    they were  committed to selling and supporting the AM.  He
>    subsequently told  me they would also ensure that it run under
>    DECmcc V1.2.  He painted a glowing picture of it all.
>    
>    Since then, I have heard:
>    
>    	(1) Vitalink will NOT do any more on VBAM and it will
>    	    NOT run under DECmcc V1.2;


    This is not true.   

    The VBAM will not run on **DECmcc/Ultrix** (V1.2) because of the
    processor-specific nature of VAX-Pascal (in which it is written).   Due
    to changes in the DECmcc platform between 1.1 and 1.2 (CMA threads, ea
    routines, etc) there will be some changes needed in the VBAM for it to
    work under V1.2.   I am currently working to define the exact work
    required for tracking DECmcc V1.2 changes into the VBAM code so that it
    will work with DECmcc 1.2 (VMS only).   There are no plans for
    *enhancements* of the VBAM.   


>    	(2) we are gradually severing our relationship with Vitalink 
>            as the company moves to selling more Proteon boxes;

    I have absolutely *no* knowledge of this, nor have I seen evidence of
    this.   Until such time, I will therefore treat this statement as rumor
    and idle speculation.

    I would also proceed with caution about wording these sorts of
    unsubstantiated items in a "factual" form, especially in a public notes
    conference such as this.


>    	(3) Digital have told Vitalink that it is acceptable
>    	    to retire VBAM and only provide SNMP management
>    	    capability.


    Digital has no control over how Vitalink (or any other 3rd party)
    chooses to organize their product line.   If Vitalink chooses to
    migrate toward SNMP (which they do) then it is their decision.   

    In conjunction with their new OMS network management platform ( OEMed
    version of SunNet Manager), Vitalink is in the process of implementing
    SNMP agents in all of their boxes.   My understanding (after speaking
    with their Net Mgmt Program Manager is that they will support
    concurrent RBMS *and* SNMP agents on their product line.  I.e. they
    will fit as much SNMP capability into their _current_ boxes as they can
    without scrapping the RBMS agent.   This will allow the user to use
    either the VBAM or SNMP AM to manage the TransLANs, whichever they
    prefer.   Boxes with smaller available memory will get less SNMP agent
    functionality; those with more will get more.  

    Per my previous admonishment, let me make this disclaimer about the
    above paragraph: this information represents my conversation I had just
    last week with one person at Vitalink (although I have no reason to
    doubt her); it is *not* official and is subject to change by Vitalink,
    if needed.
        
>    I have a real concern with point (3).  I understand SNMP to
>    mean that the customer has to run tcp/ip in their network.
>    A lot of customers only have DECnet and LAT networks - they do NOT
>    want to complicate their networks by adding tcp/ip, especially if 
>    its sole purpose is to manage Vitalink boxes.  There is potential
>    for this to develop into a real customer satisfaction issue.
>    Do customers in your part of the world feel the same?

    This issue is not specific to the Vitalink Bridge AM.   *If* it is a
    foregone conclusion that the *only* way a customer can manage a
    <insert-entity-class-here> is via SNMP, then their MANAGEMENT SYSTEM
    will need to have some sort of TCP-IP transport.   Most networks out
    there already *have* TCP-IP running on their networks anyway, so I
    doubt that "...it's sole purpose would be to manage Vitalink Boxes." 
    It's just another  director-entity protocol and if only used as such I
    (personally) wouldn't expect a big hue and cry about "adding another
    protocol to the wire."   


    regards, 
    /doug