Conference pcbuoa::server_works

248.0. "clientWORKS rbserv failure...." by MBSVAX::SLOAN (Just Another Manic Monday) Mon Apr 14 1997 14:01

    Trying to install clientWORKS V2.3d onto two Venturis Gl 6200's the
    rbserv install falls over, but the installation on both systems
    completes. Both are running V3.51 SP5.
    Any attempt to start the Read Bios Service fails, as in Dr. Watson log
    below.
    
    Any pointers?
    
    /Shaun
    
    DrWatson & cw installation logs follow....
    
    
    
    The installation of rbserv fails executing the following command line:
    C:\CLIENT~1\LiveLINK\bin\XDMIDET.EXE_
    C:\CLIENT~1\LiveLINK\bin\RBServ.EXE C:\CLIENT~1\LiveLINK\bin START
    (Although the cw installation log has no failure enties)
    
   This results Results in:
   Application exception occurred:
        App:  (pid=203)
        When: 4/14/1997 @ 13:36:10.148
        Exception number: 80000003 (hardcoded breakpoint)

   *----> System Information <----*
        Computer Name: BNTPC4
        User Name: Administrator
        Number of Processors: 1
        Processor Type: x86 Family 6 Model 1 Stepping 6
        Windows Version: 3.51
        Current Build: 1057
        Current Type: Uniprocessor Free
        Registered Organization: Digital Equipment Co Ltd
        Registered Owner: Shaun Sloan

*----> Task List <----*
   0 Idle.exe
   2 System.exe
  17 SMSS.exe
  27 CSRSS.exe
  32 WINLOGON.exe
  37 SERVICES.exe                         
  39 LSASS.exe
  63 SPOOLSS.exe
  80 dmislsrv.exe
  87 monnt.exe
  90 nutkserv.exe
  73 SCM.exe
  97 RPCSS.exe
 101 SNMP.exe
 106 WUSER32.exe
 114 Xdmisrv.exe
 202 NDDEAGNT.exe
 208 NTVDM.exe
 210 PROGMAN.exe
 200 WINFILE.exe
 215 NOTEPAD.exe
 218 xdmidet.exe
 203 rbserv.exe
 235 NOTEPAD.exe
 239 DRWTSN32.exe

(00400000 - 00410000) 
(77f80000 - 77fce000) dll\ntdll.DBG
(77f20000 - 77f74000) dll\kernel32.DBG
(77e20000 - 77e4d000) dll\advapi32.DBG
(77e60000 - 77e9c000) dll\rpcrt4.DBG
(77e50000 - 77e55000) dll\rpcltc1.DBG

State Dump for Thread Id 0x26

eax=00000000 ebx=7ffdf000 ecx=002d0db2 edx=0040a588 esi=77fb8720 edi=77f8cce7
eip=77f902ec esp=0012fd24 ebp=0012ffb0 iopl=0         nv up ei pl zr na po nc
cs=001b  ss=0023  ds=0023  es=0023  fs=0038  gs=0000             efl=00000246


function: <nosymbols>
        77f902d3 8be5             mov     esp,ebp
        77f902d5 5d               pop     ebp
        77f902d6 c20800           ret     0x8
        77f902d9 cc               int     3
        77f902da 837c240803       cmp    dword ptr [esp+0x8],0x3 ss:0059e647=????????
        77f902df 7505             jnz     77f902e6
        77f902e1 e81ea1ffff       call    77f8a404
        77f902e6 b001             mov     al,0x1
        77f902e8 c20c00           ret     0xc
        77f902eb cc               int     3
FAULT ->77f902ec cc               int     3
        77f902ed c3               ret
        77f902ee 8bc0             mov     eax,eax
        77f902f0 cc               int     3
        77f902f1 c3               ret
        77f902f2 55               push    ebp
        77f902f3 8d44240c         lea     eax,[esp+0xc]          ss:0059e647=????????
        77f902f7 8bec             mov     ebp,esp
        77f902f9 81ec58020000     sub     esp,0x258
        77f902ff 50               push    eax
        77f90300 8d95a8fdffff     lea     edx,[ebp+0xfffffda8]   ss:0012fd58=00000000
        77f90306 ff7508           push    dword ptr [ebp+0x8]    ss:0059e8d2=????????

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1  Param#2  Param#3  Param#4  Function Name
0012fd20 0040104d 00409030 64616552 6f694220 65532073 ntdll!<nosymbols>  (FPO: [0,0,0])
0012ffb0 00402722 00000002 00410200 00410240 77f8cce7 !<nosymbols> 
0012fff0 00000000 7ffdf000 00000000 00000000 77fb8bf0 !<nosymbols> 
00000000 00000000 00000000 00000000 00000000 00000000 !<nosymbols> 

*----> Raw Stack Dump <----*
0012fd24  4d 10 40 00 30 90 40 00 - 52 65 61 64 20 42 69 6f  M.@.0.@.Read Bio
0012fd34  73 20 53 65 72 76 69 63 - 65 00 00 00 00 00 00 00  s Service.......
0012fd44  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
0012fd54  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
0012fd64  00 00 00 00 00 00 00 77 - 01 00 00 00 00 00 00 00  .......w........
0012fd74  00 00 00 00 10 00 00 00 - 01 00 00 00 01 00 00 00  ................
0012fd84  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
0012fd94  00 00 00 00 00 00 00 00 - 00 5d f8 77 e7 cc f8 77  .........].w...w
0012fda4  00 00 02 00 00 f0 fd 7f - 20 5d f8 77 48 05 14 00  ........ ].wH...
0012fdb4  21 5d f8 77 94 ff 12 00 - 00 00 00 00 01 f0 fd 7f  !].w............
0012fdc4  22 14 fc 7f 1e 14 fc 7f - 00 00 00 00 e4 04 01 00  "...............
0012fdd4  3f 00 3f 00 3f 00 3f 00 - 00 00 00 00 00 00 00 00  ?.?.?.?.........
0012fde4  00 00 00 00 00 00 00 00 - 20 5d f8 77 48 05 14 00  ........ ].wH...
0012fdf4  21 5d f8 77 21 5d f8 77 - 18 a0 40 00 00 08 00 00  !].w!].w..@.....
0012fe04  e2 4f f8 77 00 00 00 00 - 00 00 00 00 00 00 00 00  .O.w............
0012fe14  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
0012fe24  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
0012fe34  18 00 00 00 0c 00 00 00 - 5c fe 12 00 40 00 00 00  ........\...@...
0012fe44  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
0012fe54  52 00 54 00 54 06 02 00 - 18 00 1a 00 d6 18 f8 77  R.T.T..........w
    
                                           
    
    
cw Installation log:
    
4-14-1997 14:02:22 Started with command line 
4-14-1997 14:02:27 Checking system requirements
4-14-1997 14:02:27 User is installing under NT
4-14-1997 14:02:34 User choose to install for Venturis GL 6180/6200
4-14-1997 14:02:43 User choose compoments browser = 1, SNMP = 1
4-14-1997 14:02:47 User choose to install English
4-14-1997 14:02:47 User choose to install for language 5
4-14-1997 14:02:49 User has choosen to install to location C:\ClientWORKS\LiveLINK
4-14-1997 14:02:50 User choose top level group ClientWORKS
4-14-1997 14:02:51 Beginning ClientWORKS file install process
4-14-1997 14:02:51 Copying readme
4-14-1997 14:02:51 Copying bin directory and subdirectories
4-14-1997 14:02:51 Copying shared directory
4-14-1997 14:02:51 Installing language specific livelink.exe
4-14-1997 14:02:51 Decompressed system.mif from platfrms\chardnny to C:\ClientWORKS\LiveLINK\BIN\MIFS
4-14-1997 14:02:51 Decompressed system.mif from platfrms\chardnny to C:\ClientWORKS\LiveLINK\BIN\BACKUP
4-14-1997 14:02:51 Installing DMI BIOS 2.0 specific additions
4-14-1997 14:02:51 Copying Uninstall application from uninstall\WinNT
4-14-1997 14:02:51 Creation of file transfer set complete starting actual copy
4-14-1997 14:02:58 All file copying went ok
4-14-1997 14:02:58 Calling CreateRegDBEntries to insert registry info
4-14-1997 14:03:00 Creating Program Group ClientWORKS
4-14-1997 14:03:03 Adding liveLINK.exe(local) to ClientWORKS
4-14-1997 14:03:04 Adding liveLINK.exe(network) to ClientWORKS
4-14-1997 14:03:05 Adding Regcisu.exe to ClientWORKS
4-14-1997 14:03:07 Adding MIFMkr32.exe to ClientWORKS
4-14-1997 14:03:08 Adding Setli.exe to ClientWORKS
4-14-1997 14:03:09 Adding Readme to ClientWORKS
4-14-1997 14:03:10 Adding help to ClientWORKS
4-14-1997 14:03:12 Installing RBServ with command line C:\CLIENT~1\LiveLINK\bin\XDMIDET.EXE C:\CLIENT~1\LiveLINK\bin\RBServ.EXE C:\CLIENT~1\LiveLINK\bin "INSTALL C:\CLIENT~1\LiveLINK\bin\Readbios.exe"
4-14-1997 14:03:17 Starting RBServ with command line C:\CLIENT~1\LiveLINK\bin\XDMIDET.EXE C:\CLIENT~1\LiveLINK\bin\RBServ.EXE C:\CLIENT~1\LiveLINK\bin START
4-14-1997 14:04:23 Installing  DMISLSRV with command line C:\CLIENT~1\LiveLINK\bin\XDMIDET.EXE C:\CLIENT~1\LiveLINK\bin\DMISLSRV.EXE C:\CLIENT~1\LiveLINK\bin INSTALL
4-14-1997 14:04:25 Installing  XDMISRV with command line C:\CLIENT~1\LiveLINK\bin\XDMIDET.EXE C:\CLIENT~1\LiveLINK\bin\XDMISRV.EXE C:\CLIENT~1\LiveLINK\bin INSTALL
4-14-1997 14:04:26 Starting XDMISRV with command line C:\CLIENT~1\LiveLINK\bin\XDMIDET.EXE C:\CLIENT~1\LiveLINK\bin\XDMISRV.EXE C:\CLIENT~1\LiveLINK\bin START
4-14-1997 14:04:37 Setting flag to launching settings editor at user request
4-14-1997 14:04:37 DeleteFile of SLDB.DMI failed, probably ok!
4-14-1997 14:04:37 Entered AddCWUninstallEntry
4-14-1997 14:04:37 Adding Uninstall to ClientWORKS
4-14-1997 14:04:40 Attempting to replace uninstall entry with 'C:\CLIENT~1\LiveLINK\BIN\CWUnload.exe C:\WINNT35\uninst.exe -f"C:\ClientWORKS\LiveLINK\DeIsL1.isu"'
4-14-1997 14:04:40 Sucessfully replaced uninstall entry with 'C:\CLIENT~1\LiveLINK\BIN\CWUnload.exe C:\WINNT35\uninst.exe -f"C:\ClientWORKS\LiveLINK\DeIsL1.isu"'
4-14-1997 14:04:40 Beginning SNMP install process
4-14-1997 14:04:48 Copying SNMP files from C:\CWLATEST\DISK1\ to C:\WINNT35\System32\
4-14-1997 14:04:48 Installing SNMP files
4-14-1997 14:04:48 Sucessfully copied SvrSys
4-14-1997 14:04:48 Sucessfully copied hostmib.dll
4-14-1997 14:04:48 Creation of SNMP file transfer set complete starting actual copy
4-14-1997 14:04:49 All file copying went ok
4-14-1997 14:04:49 inserting  SNMP registry info
4-14-1997 14:05:03 Install complete
4-14-1997 14:05:03 Launching settings editor at user request