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Conference mvblab::sable

Title:SABLE SYSTEM PUBLIC DISCUSSION
Moderator:COSMIC::PETERSON
Created:Mon Jan 11 1993
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2614
Total number of notes:10244

2572.0. "V3.51 NT, EV4, and Hardware Support Disk?" by OTOOA::JPOND () Mon Apr 07 1997 23:04

    Hi there,
    
    I have a customer situation that has me scratching my head. I have a
    customer with a lot of 2100's, but he has one machine that has two
    275MHz processors with V4.5 ARC installed.
    
    When he goes to install Windows NT V3.51 from CD-ROM, he is prompted
    for the AlphaServer 2100 Hardware Support Disk, in other words, it
    appears to be asking for the HAL for this configuration.
    
    Now, I have not gone to see this system, but doesn't this seem an awful
    strange thing to be happening? I can't imagine why an EV4 box would be
    doing thing; I thought setup would just load the HAL that's on the
    CD-ROM.
    
    Any help would be appreciated,
    Jim
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2572.1KEIKI::WHITETue Apr 08 1997 02:386
    >>>SHow config
    
    	Processors identifying themselves properly?
    	Any errors?
    
    						Bill
2572.2OTOOA::JPONDTue Apr 15 1997 14:297
    Just an update to this string.
    The customer discovered that a corrupted file on the NT CD-ROM (!?) was
    the cause of this problem. Apparently, this was a real (ie legal)
    CD-ROM but it had been used and abused a few times.
    
    Thanks,
    Jim
2572.3DECWET::LEESCTue Apr 15 1997 16:0612
If you are running ARC V4.50 or above on your machines, you will see this
problem when you attempt to install NT V3.51 or NT V4.0. In ARC V4.50, we
change the platform id that was passed to NT. As a result, setup will not
recognized these machines. This problem has been fixed for NT V5.0.

The change was introduced to make installing NT V4.0 on the AS2x00 and
AS2100A machines less painful since the HAL on the CD causes machines with
the 120 nsec EEPROM parts to hang and have corrupted NVRAM settings when
setup is ran.


Scott