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Conference moira::parenting_v3

Title:Parenting
Notice:READ 1.27 BEFORE WRITING
Moderator:CSC32::DUBOIS
Created:Wed May 30 1990
Last Modified:Tue May 27 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1364
Total number of notes:23848

1238.0. "Kids flying alone: airline regulations?" by MCIS5::TRIPP () Fri Dec 06 1991 14:14

    I've got to vent on this one, and there doesn't appear to be a note
    about kids traveling alone, by air.  I have spent the better part of the 
    last 24 hours with a phone glued to my ear.
    
    The situation is this, and is complicated by a lot of double talk,
    unclear information, and mis interpreted information.  My inlaws are
    desperately trying to reunite my husband's brother, who is stationed in
    Long Beach CA, compliments of the US Navy, with his 2 children, ages
    4+4months-a boy, and his girl who is 6+8month and live in Jacksonville,
    Floriday, we want to bring them home to his parents in MA.  He returned 
    from a year in Desert Storm, and was informed by his wife  she wanted a 
    divorce, this was a couple months ago. I volunteered to assist just 
    because as a secretary a lot of my job involves travel arrangements.  
    As a side note, it took me less time and trouble to book one of my 
    managers to 5 Eastern Block Countries for 3 weeks, than it did to 
    arrange these flights!
    
    First, it seems I heard "so why did you wait so long to book these"? 
    Did they think the government gives you a lot of flexibility?  So I
    managed to get him booked on flights, that stopped in everyone's back
    yard, but at least were inexpensive ($748 roundtrip), then it's on to
    the kids.  First I asked American Express to assist, and I have to say
    they did try their best, but arn't really knowledgeable when it comes
    to kids traveling alone.  Then I started calling the three major
    carriers serving the FL area.
    
    Now that I know what I'm dealing with, this whole thing feels like a
    carrot on a stick, I can get my brother inlaw home, I can get his kids
    here to Boston, I CAN'T get them back, there's no direct or non-stops
    to Jacksonville or vicinity, and their mother won't drive them to
    Orlando, where lots of non-stops are available, and NOW I've just been
    informed that the boy can't travel anyway, since he's under 5.  
    
    My inlaws have just about given up on any family reunion for Christmas,
    and now are trying to figure out, short of going to get the kids, how
    to get them here for the summer.
    
    Has anyone got any real life experiences on sending kids on a plane
    alone.  Oh yes, we have to buy full fare tickets for these kids,with
    many restrictions, or at the very least pay full military fare for
    them, which is a little higer, and has no restrictions.
    
    Lyn
    the very
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1238.1clarification, destination is my inlaws'MCIS5::TRIPPFri Dec 06 1991 14:175
    just a clarification to the second paragraph, the object is to get them
    to my Inlaws,(husband's brother's parents) in MA, they are footing the
    bill for the airfare, up to $1400. total.
    
    Lyn
1238.2get grandma to fly down and backVAXUUM::FONTAINEFri Dec 06 1991 15:277
    How about this for the obvious - Have one the the inlaws fly down and 
    bring them back?
    
    Any chance?
    
    Nancy
    
1238.3sorry, i didn't finish!VAXUUM::FONTAINEFri Dec 06 1991 15:366
    sorry, i didn't finish my thought.
    
    And have their father accompany them back to FLA (after their visit 
    then continue on back to CA so grandma doesn't get dizzy going back and 
    forth MA-FLA, FLA-MA and so on.
                         
1238.4MCIS5::WOOLNERPhotographer is fuzzy, underdeveloped and denseFri Dec 06 1991 15:577
    Or how about having one of the father's "everybody's back yard" stops
    be... Jacksonville?
    
    (I can hardly believe the soon-to-be-former-wife won't sprain herself
    to get those kids to Orlando!)
    
    Leslie
1238.5Have the airline help youCUPMK::JETTEFri Dec 06 1991 16:0612
    My son has been flying alone to Orlando since he was 4 years old.  He
    always flies on a non-stop or one-stop-nochange flight.  And we always
    use Delta.  I am positive that the first time he flew to see his
    grandparents he was just a few months over 4 years old.  He's 9 now and
    a seasoned pro!  I've always booked my flights directly with the Delta
    reservations office and are always very helpful.  This year, he will be
    flying to Alabama and having to change planes in Atlanta and I'm a 
    wreck!  Try calling the airline directly, maybe then can help to
    coordinate things.
    
    Kathy
    
1238.6>Our experienceARCHER::JOHNSON_LLeslie Ann JohnsonFri Dec 06 1991 20:0613
We've had experience with my step-children.  Our experience was also
that children could not fly unattended until they were 6 years old,
but we were not dealing with Delta.  Perhaps their policy is different.
You have to have non-stop flight.  And you need to be sure that the
person who is picking them up is there in plenty of time for their 
arrival.  If you can afford it, having an adult fly with them would
solve the problem.  And I can very well imagine that their mother is
not cooperating.  Having an adult fly with them would help get them to 
airport as well as that person could pick them up and bring them by 
whatever means is available - bus, airport shuttle, taxi, rental, car ...
Good luck, I hope your brother gets to be with his children at Christmas.

Leslie
1238.7Piedmont?TLE::RANDALLliberal feminist redneck pacifistMon Dec 09 1991 14:3413
    I've driven from Jacksonville to Orlando and it's a long (6+
    hours) unpleasant drive -- if the ex-wife isn't a confident,
    competent driver, it would probably be overnight.  I wouldn't
    blame her for not wanting to make that trip. 
    
    Yes, each airline's policy is different.  Did you try Peidmont? 
    They have some direct flights to rural Southern cities that the
    big airlines don't serve, and their service is wonderful.  Kat
    flew on them to Nashville to join Neil for a vacation several
    years ago -- she was about 12, I guess, so the age difference
    makes most of her experience irrelevant.  
    
    --bonnie
1238.8AITE::WASKOMMon Dec 09 1991 15:0818
    My son has been flying to Florida for the Christmas and spring breaks
    regularly for the last 6 years (although as a teen).  His flights were
    invariably full, frequently at inconvenient hours, and were booked 6 to
    9 months in advance.  Florida/Boston at school holiday times is
    possibly *the most* heavily travelled set of routes.  That's why you've
    been getting the comments about booking late.  :-(
    
    As far as the age thing, and kids.  Have you tried dealing with the
    airlines directly?  I have seen children changing planes unaccompanied
    at O'Hare and Atlanta at very young ages.  They usually have big
    stickers on their clothes that are eye-catching and give pretty
    explicit routing information - a lot like luggage tags.  At the very
    least, you should be able to get to a supervisor who can explain the
    reasoning behind the regulations, so you are less frustrated.
    
    Good luck.
    
    Alison
1238.9some suggestionsTADSKI::PEREZMon Dec 09 1991 16:2217
    Have you tried another airport. For example US Air flies to Worchester.
    Also, I have been on flights with several small children traveling
    alone on Delta that had to make a plane change. A delta agent met
    the kids at the plane took them to a special waiting room with Tv
    and games then escorted them onto their next plane. My sister sent
    her 7 year old from NY to Palm Beach on both Continental and Delta
    and was much happier with Delta. Another suggestion, might you have
    a high school or college age relative/friend who would be willing
    to go get them and fly back with them. My 6 year old neice from
    Denver came to visit and I flew back and forth with her. Was very
    tiring, but considering we had major mechanical problems and had
    to stay overnight at Logan, I was glad she wasn't alone (United
    ).
    I have an american express travel agent I use in Texas who always
    goes above and beyond, if you want her name and number send me mail.
    
    Eileen
1238.10We won't be seeing them this yearMCIS5::TRIPPMon Dec 09 1991 17:2545
    First of all, thank you everyone for your support.  I spent this past
    weekend wondering what I would have done if I didn't have someone
    supportive to listen to my gripes!  As an aside, my father inlaw called
    me later on that night just to say thank you, and to let me know he
    really appreciated my efforts.  I think he heard my frustration when I
    called him late in the afternoon.  I really am grateful that these
    people are so *giving*!
    
    The unfortunate result here is that we, as a family, have resigned
    ourselves to the fact that no one is coming home for Christmas, and
    have begun the task of wrapping and mailing packages to California and
    Florida.  It just doesn't seem fair.
    
    To answer some questions, yes I did call three aircarriers directly,
    and started with our corporate travel agency, American Express.  The
    bottom line here, which appears to be inflexible, is that children
    under 5 can't fly unaccompanied at all, and children under 7 can only
    fly on flights which are non-stop or direct.
    
    What we have here is a great learning experience.  We will be
    attempting this same exercise next summer.  Part of their divorce
    agreement is that the children will spend summers here with their
    grandparents, their father will probably get a 30 day leave to come
    home.  Unfortunately the boy will still be a month shy of 5, and as my
    father inlaw said, he will never tell a lie.  Even if it means he can't
    fly alone.  The inlaws will probably drive down or fly down to get the
    kids.
    
    He probably would have attempted MAC flights (military unscheduled
    shuttles, on a space-available basis.  For those including me not
    familiar) had it not been such a busy holiday for travel.  Even as I
    thought this to be the solution, I was warned that he could literally
    spend days trying to get out of CA, and then several more trying to get
    out of Jacksonville on these types of flights.  This man is an
    adventure seeker, who knows maybe he will surprise us on Xmas morning,
    but that's merely an optimistic dream at this point.
    
    I want to send these kids something very special this year for
    Christmas, they deserve it, but have been told that the mother will
    pack it away and they may never see it, or she will pack up many of our
    gifts and send them on to her family in other parts of the U.S., or the
    Phillipines.  It's a tough situation, no matter how you look at it.
    
    But again, thank you
    Lyn
1238.11SadARCHER::JOHNSON_LLeslie Ann JohnsonTue Dec 10 1991 15:124
So sorry to hear you news.  I hope next time things will work out
better.

Leslie
1238.12Enlist the help of fellow decciesVAXUUM::FONTAINETue Dec 10 1991 16:1115
    I realize that you've resigned yourselves to the fact that the kids
    won't be coming up for Christmas but I have one last ditch idea.
    
    Alot of area DEC people work down in FLA. and will probably be coming back
    up here for the holidays.  Could you put out feelers (network) about
    anyone down there that is coming up that would mind accompanying the kids?
    Any maybe pop the kids on a bus (long ride though it may be) to the
    airport?
    
    Too bad the kids end up suffering the sins (disagreementS) of the
    parents.
    
    
       Nancy
    
1238.13Frustrated!MCIS5::TRIPPTue Dec 10 1991 16:5610
    re .12, I love that idea, just don't quite know where to start asking
    though.  We've got a pretty big broadcast zone right here.  I actually
    belong to a group who is doing a Disney group tour and will be
    returning around that time, I know, love and trust everyone of these
    people, but it's again getting these kids to Orlando for the flight.
    
    I just wish I could stretch out my arms for thousands of miles and give
    these two kids a big hug, from auntie Lyn!
    
    
1238.14Simple: TRAVEL AGENCYSCAACT::COXManager, Dallas Demonstration Center, SME SupportWed Dec 11 1991 18:2219
Have you considered a travel agency?  It could have saved you hours on the
phone, and eliminated much frustration.

A competent travel agency is intimately familiar with the rules of each airline
(most have minimum 5 years to fly alone, no changing planes, and a designated
adult on both ends of the flight), finding the best fares, routes, connections,
prices, and working with delicate issues such as children.  One phone call and
let them use their computers and telephones to do your footwork.  The cost is
nothing (to you, that is - the airlines pay them a commission).

My mother owns a travel agency in El Paso and I used to work there many moons
ago.  I dealt with situations such as yours all the time.  We also had very
good relationships with certain airlines (i.e. American) and if everything
failed we could call our local American rep and ask him to do such things as
force us on a flight that was overbooked, approve a special circumstance, or
refund a non-refundable ticket.  She does this for me all the time.

I hope you will try that route before abandoning hope!
Kristen
1238.15hey, maybe I should go into businessTLE::RANDALLliberal feminist redneck pacifistThu Dec 12 1991 14:1512
    In my experience, finding a COMPETENT travel agent who knows how
    to do more than book the first item that comes up on the terminal
    has been slightly more difficult than finding reliable daycare. 
    
    We had a good agent for a few years, but she moved to Florida. 
    Lately I've been doing it myself, and getting better deals and
    more options than what the local travel agents can do.  
    
    Digital's agents are nice and helpful, but they don't know much
    about family travel.  
    
    --bonnie