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Conference kernel::unix_printing

Title:Printing from UNIX
Moderator:KERNEL::COFFEYJ
Created:Thu Dec 17 1992
Last Modified:Thu Jun 05 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:956
Total number of notes:2876

897.0. "dUnix 3.2g - prints out of order with topq - patched in 3.2c-f 350-183 nice log 66888" by KERNEL::COFFEYJ (La Feline Flooz - a unix cat) Thu Jan 16 1997 20:24

T.RTitleUserPersonal
Name
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897.1KERNEL::COFFEYJLa Feline Flooz - a unix catFri Jan 17 1997 18:5726
897.2Fixed in V4.0?NETRIX::"hart@zk3.dec.com"Richard HartWed Jan 22 1997 19:278
897.3But not in V3.2GNETRIX::"jm@uvo.dec.com"John McNultyMon Jan 27 1997 19:4125
Rich,

It may be fixed in V4.0, but Jo is right, it's not fixed in V3.2G.  

The Field Log number associated with the IPMT for the previous
versions is: MGO101607.  Other PatchID numbers for previous versions
are:          
        V3.2C    --  OSF350-183
        V3.2DE-1 --  OSF360-350183    
        V3.2F    --  OSF370-350183

The problem, and examples of how to reproduce this are described in
detail in the current patch READMEs for these versions.  

I'm looking after this call now, so I'll be raising an IPMT shortly
to request a V3.2G fix.

John
------------------------------------------------------------------------------

Email: jm@uvo.dec.com                            John McNulty
Tel: (44) 1256 373862                            UK CSC, Unix Support Group
DTN: 833-3862                                    Digital Equipment Corporation

[Posted by WWW Notes gateway]
897.42nd nice log 053490 - cranfield universityKERNEL::COFFEYJLa Feline Flooz - a unix catWed Feb 12 1997 14:57157
Joy of joys, I've another customer with this. 

This time though it's on V4.0a. 

And I notice from a stars search that it's also be 
escalated from there. 

Note that although this is logged against 3.2c after 
applying a patch, and has the workaround of removing 
the patch, it also says it's reproducible on 4.0a
which is what we're now seeing here and there is no
patch to remove for a workaround on this version. 

This is really rather upsetting some customers, 
Once again this is a university site, hence queue
management is significant when you have hundreds of
students to deal with. 

It seems the last case is caused/complicated by the 
fact that a print queue receiving jobs from another 
remote machine mis orders them by having duplicate 
entry numbers eg: a list of the queue shows.. 

0	from local queue
0 	from remote queue
1	from remote queue
1 	from local queue
2 	from local queue
2 	from remote queue


Which will no doubt confuse the heck out of a lpc topq :-) 

Once I have the printcap, if it's a normal setup I've a 
feeling it's going to get another ipmt, any updates that 
can save me that gratefully received. 


Jo. 








< STARS V2.6-4/TIMA Query  - For help press HELP or PF2 >
{Elev} lpc topq no longer works after installing patch OSF350-183             
                                                                              
COPYRIGHT (c) 1988, 1993 by Digital Equipment Corporation.                    
ALL RIGHTS RESERVED. No distribution except as provided under contract.       
PRODUCT or COMPONENT:  OSF misc native networks                               
                                                                              
OP/SYS:  OSF                                                                  
                                                                              
Submitter Name: Alan Sherlock           DTN:  719-599-8307      Node: TSC::AJS
Immediate Manager's Name:  John Zinn    DTN:  592-5392  Node: BSS::ZINN       
                                                                              
*******     Important - Please Read the Following Text    *******             
                                                                              
<ipmt text removed>
                                                                              
VERSION INFORMATION:                                                          
                                                                              
Product: Digital UNIX v3.2c                                                   
Product/Component Version(s): {include all relevant version numbers}          
Operating System Version(s):  Digital UNIX v3.2c                              
                                                                              
SOURCE:   Digital Equipment Corporation                                       
                                                                              
                                                                              
SYMPTOM:                                                                      
                                                                              
lpc topq no longer works after applying patch OSF350-183                      
                                                                              
DIGITAL RESPONSE:                                                             
                                                                              
This problem has been reported to Engineering.                                
                                                                              
WORKAROUND:                                                                   
                                                                              
Remove patch OSF350-183.                                                      
                                                                              
                                                                              
ANALYSIS:                                                                     
                                                                              
A customer was having a problem with print jobs printing in the wrong         
order.  This problem is fixed on Digital UNIX v3.2c with patch OSF350-183.    
After installing the patch, however, the customer found that the 'lpc topq'   
functionality no longer works.  This was reproduced here at the CSC.  Here    
is what happens when running lpc topq on a system before applying the patch:  
                                                                              
# lpc stop lp0                                                                
lp0:                                                                          
        printing disabled                                                     
# lpr -Plp0 /etc/printcap                                                     
# lpr -Plp0 /etc/hosts                                                        
# lpr -Plp0 /etc/remote                                                       
# lpq -Plp0                                                                   
Warning: lp0 is down:                                                         
Thu Mar 14 12:44:04 1996:                                                     
Rank   Pri Owner      Job  Files                                 Total Size   
1st    0   root       3    /etc/printcap                        215 bytes     
2nd    0   root       4    /etc/hosts                           2157 bytes    
3rd    0   root       5    /etc/remote                          4387 bytes    
# lpc topq lp0 5                                                              
lp0:                                                                          
        moved cfA005dec2k.csc.cxo.dec.com                                     
# lpq -Plp0                                                                   
Warning: lp0 is down:                                                         
Thu Mar 14 12:44:04 1996:                                                     
Rank   Pri Owner      Job  Files                                 Total Size   
1st    0   root       5    /etc/remote                          4387 bytes    
2nd    0   root       3    /etc/printcap                        215 bytes     
3rd    0   root       4    /etc/hosts                           2157 bytes    
#                                                                             
                                                                              
Notice /etc/remote got moved to the top of the queue.  Now here is the same   
test after installing patch OSF350-183:                                       
                                                                              
# lpq -Plp2                                                                   
Warning: lp2 is down:                                                         
Wed May  8 12:50:45 1996:                                                     
no entries                                                                    
# lpr -Plp2 /etc/printcap                                                     
# lpq -Plp2                                                                   
Warning: lp2 is down:                                                         
Wed May  8 12:50:45 1996:                                                     
Rank   Pri Owner      Job  Files                                 Total Size   
1st    0   root       4    /etc/printcap                        3114 bytes    
#                                                                             
# lpr -Plp2 /etc/hosts                                                        
# lpr -Plp2 /etc/remote                                                       
# lpq -Plp2                                                                   
Warning: lp2 is down:                                                         
Wed May  8 12:50:45 1996:                                                     
Rank   Pri Owner      Job  Files                                 Total Size   
1st    0   root       4    /etc/printcap                        3114 bytes    
2nd    0   root       5    /etc/hosts                           3054 bytes    
3rd    0   root       6    /etc/remote                          4604 bytes    
# lpc topq lp2 6                                                              
lp2:                                                                          
        moved cfA006sable.csc.cxo.dec.com                                     
# lpq -Plp2                                                                   
Warning: lp2 is down:                                                         
Wed May  8 12:50:45 1996:                                                     
Rank   Pri Owner      Job  Files                                 Total Size   
1st    0   root       4    /etc/printcap                        3114 bytes    
2nd    0   root       5    /etc/hosts                           3054 bytes    
3rd    0   root       6    /etc/remote                          4604 bytes    
#                                                                             
                                                                              
It says it moved the file, but it didn't.  This problem was also reproduced   
on ssb v4.0a.                                                                 
                                                                              
                                                                              
897.5KERNEL::COFFEYJLa Feline Flooz - a unix catWed Feb 12 1997 20:0630
Just confirmed it as follows. 
Going to IPMT this now. 

Jo.

*****************************************************************************
# lpq -P lp4
no entries

# lpr -P lp4 /etc/printcap
# lpr -P lp4 /etc/hosts

# lpq -P lp4
Warning: no daemon present
Wed Feb 12 16:57:54 1997:
Rank   Pri Owner      Job  Files                                 Total Size
1st    0   root       0    /etc/printcap                        600 bytes
2nd    0   root       1    /etc/hosts                           2050 bytes

# lpc topq lp4 1
lp4:
        moved cfA001norton.uvo.dec.com

# lpq -P lp4
Warning: no daemon present
Wed Feb 12 16:57:54 1997:
Rank   Pri Owner      Job  Files                                 Total Size
1st    0   root       0    /etc/printcap                        600 bytes
2nd    0   root       1    /etc/hosts                           2050 bytes
***************************************************************************
897.6still a problem in 4.0BNETRIX::&quot;norm@gsg.dec.com&quot;Norm SaundersThu Feb 20 1997 20:032
A customer reported this problem to me in DUNIX 4.0; I reproduced in 4.0B.
[Posted by WWW Notes gateway]
897.7???CSC32::PITTTue Mar 11 1997 21:344
    
    
    Any status on this problem?????
    
897.8log 66888 and 05349 - update (since I've had mail on this one too)KERNEL::COFFEYJLa Feline Flooz - a unix catWed Mar 12 1997 12:247
I believe the current status is that a patch for 
v3.2g is currently being tested...  It seems there isn't
a separate IPMT for v4.0a so I take it if the patch is 
ok it'll be extended to this version too.  I'd suggest
(unless someone says otherwise) logging a separate 
ipmt for whatever version you want the patch for.