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Conference wonder::turbolaser

Title:TurboLaser Notesfile - AlphaServer 8200 and 8400 systems
Notice:Welcome to WONDER::TURBOLASER in it's new homeshortly
Moderator:LANDO::DROBNER
Created:Tue Dec 20 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1218
Total number of notes:4645

1071.0. "KZPSA SCSI Bus hang" by LEMAN::NEUWEILER () Mon Jan 27 1997 08:53

We have a bus hang problem with the KZPSA on a AlphaServer 8400 5/350 with 
6GB of memory, running VMS V6.2-1H3.
Once every few days the SCSI bus controlled by the KZPSA  locks up and
causes a system crash. The bus configuration is as follows:
KZPSA --> DWZZA-VA --> BA658-AA. There are 4 RZ28-VA's in the BA658 which
hold the system page files.
Every single item on this bus has been changed, the terminations have been 
verified, but the problem continues.
Below I include a typical errorlog output related to the bus hang.
I have no more ideas, what could be wrong?

Thanks for help,

Joerg
    
    Attached an an extract from the errorlog:
    
******************************** ENTRY 2647 ******************************** 

Logging OS                        1. OpenVMS 
System Architecture               2. Alpha 
OS version                           V6.2-1H3 
Event sequence number         34293. 
Timestamp of occurrence              14-JAN-1997 07:38:36   
Time since reboot                    0 Day(s) 13:29:36 
Host name                            SUPRA1   

System Model                         AlphaServer 8400 Model 5/350 

Entry type                       98. Asynchronous Device Attention 

---- Device Profile ----               
Unit                                 SUPRA1$PKA0 
Product Name                         SIMport KZxSA/SCSI 

----- SIMport Data -----               
Long Word Length                 61. 
Error Log Revision                1. 
Error Type                      x0B  Controller Error
Error Sub-Type                  x00 
SCSI ID                         x07 
SCSI Command                    x00 
SCSI Message                    x00 
SCSI Status                     xFF  No Status Received 
--- Path Inquiry CCB ---               
CAM Version                     x47 
SCSI Capabilities               x32 
Target Mode Support             x80 
Miscellaneous                   x00 
Engine Count                  x0000 
Vendor Unique 14 bytes 

          15--<-12  11--<-08  07--<-04  03--<-00   :Byte Order 
 0000:    00000000  00000000  00000000  00000000   *...............4* 

Private Data Size         x00000000 
Async Capabilities        x00000011 
Highest Path ID                 x00 
SCSI Device ID                  x07 
SIM Vendor ID (ASCII)                  
HBA Vendor ID (ASCII)                DEC  N01  A10    
OS Specific Function      x00000000 
--- SIMport Counters ---               
Number of port counters          28. 
TIME_SINCE_ZEROED         x00000000  Time (in milliseconds) since the SIMport
                                     counters were last zeroed.
HOST_DATA_STR_ERR         x00000000  Host data structure error count. 
HOST_MEM_ERR              x00000000  Host memory system error count. 
ADAP_FW_ERR               x00000000  SIMport adapter firmware error count. 
ADAP_HW_ERR               x00000000  SIMport adapter hardware error count. 
CMD_COMP_INT              x00000000  Command complete interrupt count. 
MISC_INT                  x00000000  Miscellaneous interrupt count. 
COMP_INT                  x00000000  Completion interrupt count. 
CMD_TO                    x00000000  Command timeout count. 
HOST_BUS_FAULT            x00000000  Host bus fault count. 
SCSI_CMDS_SENT            x00000000  SCSI commands sent count. 
SCSI_CMDS_REC             x00000000  SCSI commands received (target mode) 
                                     count. 
DATA_PHASE_BYTES_SENT     x00000000  Total DATA PHASE bytes sent count. 
DATA_PHASE_BYTES_REC      x00000000  Total DATA PHASE bytes received count. 
SCSI_BUS_RESET            x00000000  SCSI BUS RESET count. 
BUS_DEVICE_RESET_SENT     x00000000  SCSI BUS DEVICE RESETS sent count. 
SEL_RESEL_TO              x00000000  Selection and reselection timeout count.
PARITY_ERROR              x00000000  Parity errors detected count. 
UNSOLICITED_RESELECTION   x00000000  Unsolicited reselection count. 
UNSUPPORTED_MSG_REC       x00000000  Unrecognized, unexpected, or unsupported
                                     messages received count. 
MSG_REJECT_REC            x00000000  MESSAGE REJECT messages received count. 
UNEXPECTED_DISCONNECT     x00000000  Unexpected disconnects count.
PHASE_MISMATCH            x00000000  Unexpected phase changes (phase mismatch)
 		                       count.
HANDSHAKE_TO              x00000000  Synchronous data transfer period 
                                     violations (handshake timeout) count. 
--- Adapter Registers ---             
Status Register           x00000000  Bit 8 (0) - ASIC - Error Interrupt. 
Failing Address Register  x00000000 
Failing Parameters Regs.  x00000000 
Error Log Register 1      x00000000 
Error Log Register 2      x00000010 
Error Log Register 3      xECCD8428 
Error Log Register 4      x00000617 
Error Log Register 5      x0000BDB4 
Error Log Register 6      x00000000 
Error Log Register 7      x00000000 
Error Log Register 8      x00000000 
Error Log Register 9      x00000000 
Error Log Register A      x00000000 

----- Software Info -----              
UCB$x_ERTCNT                      4. Retries Remaining    
UCB$x_ERTMAX                      0. Retries Allowable    
IRP$Q_IOSB                x0000000000000000 
UCB$x_STS                 x00000010  Online 
IRP$L_PID                 x00000000  Requestor "PID"  
IRP$x_BOFF                        0. Byte Page Offset 
IRP$x_BCNT                        0. Transfer Size In Byte(s)   
UCB$x_ERRCNT                      1. Errors This Unit   
UCB$L_OPCNT                     100. QIO's This Unit    
ORB$L_OWNER               x00010004  Owners UIC   
UCB$L_DEVCHAR1            x0C440000  Available
                                     Error Logging 
                                     Capable of Input 
                                     Capable of Output 


******************************** ENTRY 2649 ******************************** 

Logging OS                        1. OpenVMS 
System Architecture               2. Alpha 
OS version                           V6.2-1H3 
Event sequence number         34297. 
Timestamp of occurrence              14-JAN-1997 08:07:33   
Time since reboot                    0 Day(s) 13:58:33 
Host name                            SUPRA1   

System Model                         AlphaServer 8400 Model 5/350 

Entry type                        1. Device Error 

---- Device Profile ----              
Unit                                 SUPRA1$DKA100
Product Name                         RZ28 

-- Driver Supplied Info -             
Device Firmware Revision             442D 
VMS SCSI Error Type               3. Send SCSI Command Failed 
SCSI ID                         x01 
SCSI LUN                        x00 
SCSI SUBLUN                     x00 
Port Status               x000020E4  LINKABORT - network partner aborted 
                                     logical link 
Command Opcode                  x08  Read (6 byte) 
Command Data                           
                                x1F 
                                x5B 
                                xBB 
                                x01 
                                x00 
                                       
SCSI Status                     xFF  No Status Received

----- Software Info -----             
UCB$x_ERTCNT                     16. Retries Remaining    
UCB$x_ERTMAX                     16. Retries Allowable    
IRP$Q_IOSB                x0000000000000000 
UCB$x_STS                 x08021810  Online 
                                     Software Valid 
                                     Unload At Dismount 
                                     Volume is Valid on the local node 
                                     Unit supports the Extended Function bit 
IRP$L_PID                 x00010023  Requestor "PID"  
IRP$x_BOFF                     4096. Byte Page Offset    
IRP$x_BCNT                      512. Transfer Size In Byte(s)    
UCB$x_ERRCNT                      1. Errors This Unit    
UCB$L_OPCNT                    2653. QIO's This Unit    
ORB$L_OWNER               x00010004  Owners UIC    
UCB$L_DEVCHAR1            x1C4D4008  Directory Structured 
                                     File Oriented
                                     Sharable 
                                     Available 
                                     Mounted 
                                     Error Logging 
                                     Capable of Input 
                                     Capable of Output 
                                     Random Access 


******************************** ENTRY 2650 ******************************** 

Logging OS                        1. OpenVMS 
System Architecture               2. Alpha 
OS version                           V6.2-1H3 
Event sequence number         34298. 
Timestamp of occurrence              14-JAN-1997 08:07:33   
Time since reboot                    0 Day(s) 13:58:33 
Host name                            SUPRA1  

System Model                         AlphaServer 8400 Model 5/350 

Entry type                        1. Device Error 

---- Device Profile ----              
Unit                                 SUPRA1$DKA200 
Product Name                         RZ28 

-- Driver Supplied Info -              
Device Firmware Revision             442D 
VMS SCSI Error Type               3. Send SCSI Command Failed 
SCSI ID                         x02 
SCSI LUN                        x00 
SCSI SUBLUN                     x00 
Port Status               x000020E4  LINKABORT - network partner aborted 
                                     logical link 
Command Opcode                  x08  Read (6 byte) 
Command Data                          
                                x1F 
                                x5B 
                                xBC 
                                x01 
                                x00 
                                       
SCSI Status                     xFF  No Status Received

----- Software Info -----              
UCB$x_ERTCNT                     16. Retries Remaining    
UCB$x_ERTMAX                     16. Retries Allowable    
IRP$Q_IOSB                x0000000000000000 
UCB$x_STS                 x08021810  Online 
                                     Software Valid 
                                     Unload At Dismount 
                                     Volume is Valid on the local node 
                                     Unit supports the Extended Function bit 
IRP$L_PID                 x00010023  Requestor "PID"   
IRP$x_BOFF                     4096. Byte Page Offset    
IRP$x_BCNT                      512. Transfer Size In Byte(s)    
UCB$x_ERRCNT                      1. Errors This Unit    
UCB$L_OPCNT                    2666. QIO's This Unit    
ORB$L_OWNER               x00010004  Owners UIC  
UCB$L_DEVCHAR1            x1C4D4008  Directory Structured 
                                     File Oriented
                                     Sharable 
                                     Available 
                                     Mounted 
                                     Error Logging 
                                     Capable of Input 
                                     Capable of Output 
                                     Random Access 


    
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