| No, but Canadian employees are supposedly now eligible to be recognized
by DELTA if the plan can be applied across the corporation. The key is
to use our Quality Improvement Process by submitting an ECR (Error
Correction Removal) form and if the solution can be implemented
elsewhere, the Quality team can submit it to DELTA. This happened
recently with Dean Fleming in CTH, and is to be publicized in the near
future. His process had to do with ESD (Electro-Static Discharge)
instructions and materials being added to options shipped directly to
customers for self-installation, thereby reducing zapped parts.
Otto.
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