| Title: | True North Strong & Free |
| Notice: | Introduction in Note 535, For Sale/Wanted in 524 |
| Moderator: | POLAR::RICHARDSON |
| Created: | Fri Jun 19 1987 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 1040 |
| Total number of notes: | 13668 |
Just wondering if toll free 800 numbers or WATS lines work in Canada
as well.
We had an outside customer call our hotline in Merrimack, NH last
week for assistance in doing an RDB install. Since we support internal
DEC customers in our region (So. New Hamshire), I told him I'd try
to find a number for him to call. I found an 800 number and called
him back to give it to him. He is located in Quebec as the area
code is 418 and the switchboard operator answered in Frenh.
I hope he was able to call that number and get some assistance.
At the time I was considering other alternatives. Such as contacting
the local sales office. Would they have information related to
this?? I also had him check his documentation for a Technical Support
number. I haven't seen any install documentation but I'm sure something
like is in there.
Thanks,
Bryan
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 169.1 | 800 works just fine... | KAOFS::N_BAXTER | we'll see who rusts first... | Mon Apr 17 1989 16:05 | 5 |
The Canadian Customer Support Centre has a toll free number that
can be used anywhere in Canada. We can be contacted through
800-267-5251. The customer will have his concerns taken care of
in either of Canada's official languages.
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| 169.2 | Maybe? | TRCA01::OBRIEN | Glenn O'Brien @TRC 18/6 | Mon Apr 17 1989 17:41 | 4 |
I believe 800 numbers can be country specific or for both countries.
Typically, they're country specific.
Glenn
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| 169.3 | across 49th=$$ | KAOFS::N_BAXTER | we'll see who rusts first... | Tue Apr 18 1989 00:40 | 3 |
True. Everthing cost something. Pay the bucks...get the service.
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| 169.4 | Thanks for info!! | XCUSME::KING | GO METRIC USA | Tue Apr 18 1989 00:40 | 11 |
RE: .1 Thanks for the info!! I'll keep that handy for the next time.
RE: .2 Yea I kinda figured that was the case. I got an insert
in my sunday paper this weekend witha toll free number to call in
Ottawa for information about this summer's celebrations.
To both of you, thanks for the help!!
Bryan
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