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Conference weserv::dtn

Title:DTN - DIGITAL Telephone Network
Moderator:WESERV::DTNVTX
Created:Wed Jun 04 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:616
Total number of notes:1057

615.0. "ZKO (DTN:381, DID:881) exchange change" by DECCXX::AMARTIN (Alan H. Martin) Fri May 02 1997 15:13

From:	TLE::GRANIT::GRANIT::MRGATE::"SALES::A1::CCS_ADVISORY" "02-May-1997 0902
-0500"    2-MAY-1997 08:58:47.03
To:	@Distribution_List
Subj:	New Hampshire Telephone and Voice Mail Changes                         1

From:	NAME: Connectivity & Computing Srvs  <CCS_ADVISORY@A1@SALES@PKO>
To:     See Below

TO:		  All Connectivity and Computing Services (CCS) MKO, NIO,
                  NQO, ZKO Customers

SUBJECT:	  Announcing changes to the New Hampshire Telephone and
                  Voice Mail Infrastructure

EFFECTIVE:	  September 1997

RELEVANT SITES:	  MKO, NIO, NQO, ZKO

ADVISORY:	  There will be a change in telephone services coincidental
                  with the closing of the MKO facility which impacts
                  employees at the ZKO, NQO and NIO locations.  For some of
                  you, the scope of change could  include:

		  * a telephone exchange change: (603) 881 to (603) 884
		  * a DTN code change from 381 to 264
		  * a small percentage of you will require the last four
                    digits of your telephone number to change.

		  In addition, there will be a voice mail system change
                  which will provide you with new valuable features such as
                  outcalling to a pager for message notification, extended
                  absence personal greetings, and group messaging
                  capability.

		  These changes are tentatively scheduled for September
                  1997.  We will continue to keep you apprised of exact
                  implementation dates as they are defined.  You will
                  receive additional information in the June 1997 time
                  frame. Every effort is being made to provide you with
                  ample time to communicate respective changes to your
                  business associates and customers to help ensure a smooth
                  transition.

IMPACT:		  The following changes will occur:

		  * If you are currently an MKO Employee relocating to ZKO,
                    you will be able to retain your (603) 884 telephone
                    number throughout this conversion process.

		  * If you are a NIO employee, you will retain your current
                    telephone number.

		  *  If you are a ZKO employee with a (603) 881 telephone
                    number, you will be assigned a new (603) 884 telephone
                    number. In addition, the DTN code will also change, from
                    381 to 264.   Every effort will be made, to maintain the
                    last 4 digits of your current telephone number.

		  However, there may be some circumstances where the last
                  four digits of a (603) 881 telephone number is already in
                  use within the (603) 884 exchange. In these cases, those
                  specific individuals will be assigned a new telephone
                  number. We expect that there will be fewer than two
                  hundred instances where a complete number will need to be
                  changed.

CONTACT:	  If you have questions, please contact your local CCS Help
                  Desk or your Client Services Representative.  The number
                  of the CCS Help Desk can be found on the CCS World-Wide
                  Web Home Page at:

		  	      http://www.imc.das.dec.com/ccs/



		  	         DIGITAL Internal Use Only

Distribution:  This message was delivered to you utilizing the Reader's Choice
delivery services.  You received this message because you are located in MKO,
NIO, NQO or ZKO.  If you have questions regarding this message, please contact
the above reference(s).

To Distribution List:
...
T.RTitleUserPersonal
Name
DateLines
615.1Cui bonoDECCXX::AMARTINAlan H. MartinFri May 02 1997 15:155
Can anyone state the rationale for .0 here?

Can anyone state the demographics of the impact?  That is, how many people's
numbers are changing, and how many people's numbers are being preserved?
				/AHM/THX
615.2SMURF::FENSTERYaacov Fenster - System Engineering, Troubleshooting and other mFri May 02 1997 18:252
    Since DTN 264-1154 exists, I guess that I will be one of the "few" to
    have his 4 digits change also.
615.3I'll finally have to replace those old blue business cardsCOVERT::COVERTJohn R. CovertFri May 02 1997 19:2716
The rationale is that Digital currently has all of the 884 numbers and only
part of the 881 numbers.

We are billed based on how many x000 groups we have assigned to us.  This
allows us to reduce that number to ten from the current fifteen or so.

In addition, we are billed by our Virtual Private Network providers based
on the number of DTN codes that have to be maintained.  This removes one
of those.

And there's one more factor:  This is not a DEC decision.  It's a New
England Telephone decision.  We no longer have a PBX of our own.  The
whole ballgame belongs to New England Telephone and they can run it as
they feel it is best for _their_ business.

/john
615.4More explanationMILORD::BISHOPThe punishment that brought us peace was upon HimMon May 05 1997 12:4133
      <<< WECARE::DISK$USER02:[NOTES$LIBRARY]ZKO_SUGGESTION_BOX.NOTE;1 >>>
                        -< ZKO site general conference >-
================================================================================
Note 477.7          Our phone numbers are going to change...              7 of 7
MILORD::BISHOP "The punishment that brought us peac" 26 lines   5-MAY-1997 08:41
                              -< An explanation >-
--------------------------------------------------------------------------------
    I sent a somewhat caustic mail to CCS on Friday, and late in the
    afternoon, I received a call from Arthur Dean of Telecoms. He has given
    me an explanation that makes sense (at least to me).
    
    The SL100 at MKO that provides service to all of MKO, ZKO, NIO, NQO is
    made by Northern Telecom, as are all the handsets, and the wiring in
    the buildings has been done to meet Northern Telecom requirements.
    
    The SL100 has to interface with a public exchange also made by Northern
    Telecom (can't remember the model, sorry), and the nearest one is in
    Manchester. 881 numbers can't be connected directly to Manchester, but
    the 884 numbers already are. So we have to go with 884. (The 881
    numbers only work today because of the way they are routed through MKO).
    
    For ZKO to continue using 881 after MKO closes down, all the wiring and
    handsets would have to be replaced, costing an estimated $32 million.
    Frankly, while I don't like having to change my number, now I
    understand why it's happening, I'd prefer to take that hit and see the
    $32m being put to better uses (like salary continuation :-).
    
    I did comment to Arthur that a little more explanation in the
    announcement of WHY would have been good. Although I didn't think of it
    at the time of the conversation, later I got to thinking of mushrooms
    (which are kept in the dark and fed on 'manure' :-)
    
    - Richard.
615.5COVERT::COVERTJohn R. CovertMon May 05 1997 17:4133
That is certainly the most convoluted explanation of the situation I've ever
heard.

The wiring and sets that we have in ZKO would work with any phone system.

However, there is an actual portion of the Northern Telecom Switch that
_is_ located at ZKO.  This is known as an RLCM (Remote Line Concentrator
Module).  It, as well, as the RLCM located at Salem, must be connected
to the main module of the SL100 (or DMS100 in public network terms) in
order to operate.

Our conversion from PBX to Centrex requires the telephone company to
operate the main module as part of their own switching network.  As a
result, we will (according to the information Arthur provided to Richard)
be a subsidiary of the DMS100 in Manchester.  (I don't know what's happening
to the SL100 in Merrimack; assuming we sold it to New England Telephone they
could be putting it into some small town anywhere in the region to upgrade a
central office.)

The problem then remains that we own all of the 884 numbers, and it's easy
for them to be relocated to anywhere the telco sees fit.  (Hopefully they
will still be rated as Nashua numbers -- they were never rated as Merrimack
numbers even while Merrimack was operational.)

It is less easy (and simply not the way the phone company does things) for
part of the 881 numbers to be handled by the #5ESS in Nashua and part of
the numbers to be handled by the DMS100 in Manchester.  Partial exchanges
split across machines are easy to deal with in a PBX, where there is a
local telco office providing the DID trunks, but not in a Centrex, where
the numbers are actually _in_ the local telco office and there are no
DID trunks at all.

/john
615.6Correction to my earlier replyCOVERT::COVERTJohn R. CovertTue May 06 1997 20:236
>The wiring and sets that we have in ZKO would work with any phone system.

However, the "P-Sets" which most secretaries (and some other people) have
will only work with the Northern Telecom system.  There are a lot of them.

/john