| RE: .4
> ...is this documented anywhere?
Nope. We just figured it out recently, in reponse to a customer problem.
We didn't get to test the DS90M with the MultiStack, so this wasn't discovered.
The NPB TAC does have this in their Knowledge Base. Is there a way to
proactively alert the field?
Regards,
Dave
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re > Is there a way to proactively alert the field?
Well, I sent mail to my NSU trenchmates and also wrote it up for
STARS....that should get the word out around here anyway. Good
that TAC has it as well.
BTW, just to illustrate how li'l tidbits can make a difference -
the customer I was working with on this exact issue was not at all happy
with the overall situation. Once it became clear that the reason he could
not use the front bezel port was due to the server being in the Multistack,
his choices were to spend money on some media conversion magic or fight
with his VAR to get a genuine standalone DS90M, his entire site being
10baseT only. He already felt that the VAR had blown him off, saying
that all that was available was the Multistack, please drive through.
I hated to leave it like that but there wasn't much more that
could be done from here....so I closed the call. Two days later I saw
this note and called him back. Had him try position 15 and indeed
front bezel connection now worked. He was quite happy with Digital
at that point (instead of being mad at the hardware).
So, sometimes we do get to eat the bear! :-)
DAP
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