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Conference iosg::all-in-1

Title:ALL-IN-1 (tm) Support Conference
Notice:Please spell ALL-IN-1 correctly - all CAPITALS!
Moderator:IOSG::PYECE
Created:Fri Jul 01 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2716
Total number of notes:12169

2705.0. "Change Handling Field" by OASS::MARGETSON_M () Sat May 31 1997 03:04


	Hi,


	I have a customer running ALL-IN-1 3.2, PMDF and Keypak.
	He consistently has WORD documents received by ALL-IN-1.
	He knows the handling type for these documents is Foreign.
	This makes it hard to read the document.  Customer was told
	by PMDF that the MR Type and Handling Type fields can be
	customized within ALL-IN-1.

	What can be done to have these WORD documents contain a
	handling type compatible with WORD?

	Customer also mentioned if he does a FULLDB on the document
	and changes the handling type to WORD6, he can edit the file
	but the document can not be saved.


	Thanks,

	Melinda
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2705.1More information pleaseIOSG::NEWLANDRichard Newland, IOSG, REO2-F/J9Mon Jun 02 1997 15:3419
When you refer to 'WORD' documents do you mean 'Microsoft Word' or 
'Microsoft Word for Windows'? 

What is the Data type and Handling of a 'WORD' document after it has been 
received by ALL-IN-1?  This can be displayed by selecting the document in 
an WP, EM or FC menu or index and typing GOLD/V.

The shipped version of ALL-IN-1 does not create documents with a Handling 
type of Foreign.  It will create documents with a Data Type of FOREIGN and 
the Handling set to other values.


The shipped version of ALL-IN-1 sets up some initial FORMAT master entries
but WORD6 is not one of them.  Therefore this must have been added by the
customer and it is hard to answer questions about it without seeing a full
description of the entry. 


Richard