Conference iosg::all-in-1

2701.0. "TeamLinks Read-Receipts hang when SMUed user" by ATZIS2::EHRLICH_K (Never met a Lady like her before!) Wed May 28 1997 16:02

Hi,

	at CoV we found the following problem with read-receipts
sent from TeamLinks V2.7 German using ALL-IN-1 V3.2 German.
(I think this is -maybe- a German LLV problem???)

No, this isn't similar to #2072.

Scenario:
UserA does 'Benutzer Eintragen' (SMU) to desired MailuserB.
Then (s)he reads the message with required read-receipt.
-> NO Read-receipt is sent, Job hangs in the Script-Queue.

We changed the script (OA$LIB:TL_READ_RECEIPT_X400_SMU.SCP)
to turn on tracing.

After more investigations we found that the scripts returns 
a wrong status-code:

In this script in line 8 MAIL SET_USER is called.
In this scenario this function returns a status-code 0 AND the script terminates
w/o comment.
We tried to run this script interactively by using IOS and it works
pretty fine! The return-status = 1 and the script continues. The
receipt gets delivered.

I can reproduce this in our office, too.

Any clues why this doesn't work in the batch??? IPMT time???

Many thanks for your kind support,
Cheers
Charly

Server queue OA$SCRIPT_GERMAN, idle, on 2NEW4U::, mounted form DEFAULT
  /BASE_PRIORITY=4 /DEFAULT=(FEED,FORM=DEFAULT) /NOENABLE_GENERIC 
  /LIBRARY=GERMAN /OWNER=[SYSTEM] /PROCESSOR=OA$SCRIPT_SYMBIONT 
  /PROTECTION=(S:M,O:D,G:R,W:S) /RETAIN=ERROR /SCHEDULE=(NOSIZE)

  Entry  Jobname         Username     Blocks  Status
  -----  -------         --------     ------  ------
    828  TL_READ_RECEIPT_X400_SMU
                         A1TEST            4  Retained on error
       %NONAME-E-NOMSG, Message number 00000002
         Submitted 28-MAY-1997 12:33:46.63 /FORM=DEFAULT 
         /NOTE="OA$LIB:TL_READ_RECEIPT_X400_SMU.SCP" 
         /PARAM=("2NEW4U::"[EHRLICH]STANDARD".EINGANG.000002","EHRLICH") 
         /PRIORITY=100
         File: _$3$DKB0:[ALLIN1.LIB_SHARE]TL_READ_RECEIPT_X400_SMU.SCP;1 
             /SETUP=("A1TEST",)
         Completed 28-MAY-1997 12:36:18.98 on queue OA$SCRIPT_GERMAN


PS: Just FYI:
Client:		TeamLinks V2.7 German under WIN95
Server:		A1032 German on OpenVMS ALPHA V6.2-1H3
Mail-System:	MAILbus 400
    

    Hi,
    
    	yes, I think we found it...But it's really hard to believe.
    Case 1:
    
    UserA GMA UserB
    UserC sends mail_with_Read_Receipt to UserA
    UserA reads the mail
    Read_Receipt is generated but *NOT* delivered, it 'hangs' in the Script-
    Queue with status 000002
    
    Case 2, similar to Case 1 but UserB reads the mail:
    
    UserA GMA UserB
    UserC sends mail_with_Read_Receipt to UserA
    UserB (is allowed to do so!) reads the mail
    Read_Receipt is generated but *NOT* delivered, it 'hangs' in the Script-
    Queue with status 000002, too.
    
    For all cases it works when UserA deletes the GMA for UserB !!!
    
    Do you have an explanation??? IPMT-Time???
    
    Cheers
    Charly