Conference iosg::all-in-1

2680.0. "ALLIN1CLSVR license: Users cannot connect to AIDA" by COPCLU::ELIN (Elin Christensen @DMO, DTN 857-2406) Thu May 15 1997 15:55

    
    A customer has upgraded ALL-IN-1 from v3.1 to v3.2 (Danish version)
    It seems that the ALLIN1CLSVR-USER have stopped working after the
    upgrade.
    
    He has ALLIN1-STARTER-USER licenses for 15 users and ALLIN1CLSVR-USER
    licenses for 10 users.
    
    All 25 users can access their file cabinets, but only 15 can access the
    AIDA server for new mail notification etc. 
    
    $ SHOW LICENSE/USAGE/FULL shows this
    
    ACTIVITY license DEC ALLIN1-STARTER-USER usage information:
        Pid        Process Name      Units   Username        Node
        20405CB0   AIDA$SERVER_1       100   ALLIN1          LYNET
        20405CB0   AIDA$SERVER_1       100   ALLIN1          LYNET
        20405CB0   AIDA$SERVER_1       100   ALLIN1          LYNET
        20405CB0   AIDA$SERVER_1       100   ALLIN1          LYNET
        20405CB0   AIDA$SERVER_1       100   ALLIN1          LYNET
        20405CB0   AIDA$SERVER_1       100   ALLIN1          LYNET
        20405CB0   AIDA$SERVER_1       100   ALLIN1          LYNET
        20405CB0   AIDA$SERVER_1       100   ALLIN1          LYNET
        20405CB0   AIDA$SERVER_1       100   ALLIN1          LYNET
        20405CB0   AIDA$SERVER_1       100   ALLIN1          LYNET
        20405CB0   AIDA$SERVER_1       100   ALLIN1          LYNET
        20405CB0   AIDA$SERVER_1       100   ALLIN1          LYNET
        20405CB0   AIDA$SERVER_1       100   ALLIN1          LYNET
        20405CB0   AIDA$SERVER_1       100   ALLIN1          LYNET
        20405CB0   AIDA$SERVER_1       100   ALLIN1          LYNET
        Units loaded: 1500    Units allocated: 1500    Units available: 0
    
    ACTIVITY license DEC ALLIN1CLSVR-USER usage information:
        Product is not being used at this time
        Units loaded: 1000    Units allocated: 0    Units available: 1000
    
    
    The AIDA logfile shows license problems:
    
    $ typ AIDA$OUTPUT_1995022716003698.LOG_1997051313321293;3
    13-MAY-1997 13:32:19.31 ************ ************************
        Server starting
    13-MAY-1997 13:46:24.95 MOS          OARTL_DDS_GET_INFO
        X.500 is being used to perform Directory Service enquiries
    15-MAY-1997 09:18:23.99 CAN          RPC_CONNECT
        %OARTL-W-NOTLICENSED, User is not licensed to use the server
    15-MAY-1997 09:20:12.18 CAN          RPC_CONNECT
        %OARTL-W-NOTLICENSED, User is not licensed to use the server
    15-MAY-1997 09:20:35.41 CAN          RPC_CONNECT
        %OARTL-W-NOTLICENSED, User is not licensed to use the server
    15-MAY-1997 09:30:37.06 THO          RPC_CONNECT
    
    
    All the ALL-IN-1 licenses appear to be loaded and active.
    
    What should we do?
    
    
    Elin
    
    (The system is set up with no remote mail and no mail directory, so I
    wonder why the AIDA log tells that it uses X.500 when Mail Directory is
    set to "0" in A1CONFIG.) 
    

    
    Martin Cook pointed me to IPMT case CFS.48973 
    "AIDA Server does not check for ALLIN1CLSVR-USER license."
    
    The problem is expected to be solved in Office Server, but there is no
    solution for v3.2 other than issuing another kind of license.
    
    Elin
    
    It's only the ALLIN1CLSVR-USER license that fails, as far as I know,
    not ALLIN1CLSVR.

    Elin
    
    That's right, it is just the check for ALLIN1CLSVR-USER that is
    missing.
    
    Dick