Conference iosg::all-in-1

2495.0. "FCS HANGS IF MAC USER IN "FIN WAIT" STATE" by AIMTEC::GRENIER_J (Jean Grenier) Fri Jan 31 1997 00:07

    I put this in the MACINTOSH_OFFICE notesfile, they had not heard/seen 
    this before, suggested I try here:
    
    
    Users experiencing problems logging into ALL-IN-1 after upgrading to
    VMS V6.2.
    
    Users are connecting to IOS File Cabinet via TeamLinks from MacIntosh.
    If a MacIntosh is turned off and a user receives a mail message the
    port that the MacIntosh was connected to goes in a FIN WAT state.
    This problem only exists for TCP/IP connections.  Users connected
    over DECNET do not run into this.  It appears unique to Teamlink
    MacIntosh (V2.5) users connecting via TCP/IP.
    Connecting via Teamlinks Mail (V2.5 - MAC) using the Teamlinks TCPack
    with TGV Multinet V3.3d.  No patches are installed on the client.
    
    After the port goes into that state users are unable to connect to IOS.
    If the port connection is disconnected then users are able to connect to
    IOS FC (once it can be determined which user).  Or, the FCS has to
    stopped and restarted. 
    
    We believe, it is probably because the MAC users are shutting down 
    their systems, rather than exiting applications.  Could this be a
    problem.  
    
    We have suggested turning of mail notification when exiting Teamlinks,
    but customer really likes the capability to exit Teamlinks, open other
    applications and get notified of new mail.
    
    We have sent him the ALL-IN-1 Patches, ICF 31, 38, and 41 - and ordered
    the VAXCMAR04_062 patch for him.  Is there anything we can check?
   
    Anything else to check?
    
    Thanks,
    Jean