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Conference hylndr::cdrom

Title:Topics for Discussion about CDROM
Notice:ConOLD problems=150.*; ConDist problems=151.*
Moderator:WMOENG::PACKARD
Created:Thu Mar 14 1991
Last Modified:Wed Jun 04 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:437
Total number of notes:2500

420.0. "User Feedback (CDROM_DOCS)" by HYLNDR::BROWN () Tue Dec 10 1996 17:48

T.RTitleUserPersonal
Name
DateLines
420.1Fan mail from some flounderHYLNDR::BROWNTue Dec 10 1996 17:5227
420.2HYDRA::SCHAFERMark Schafer, SPE MROWed Dec 11 1996 17:168
420.3Third-Party Product?TLE::ETZELMikeWed Dec 18 1996 14:266
420.4HYLNDR::BROWNWed Dec 18 1996 16:072
420.4HYLNDR::BROWNThu Dec 26 1996 20:192
420.5HYLNDR::BROWNFri Dec 27 1996 21:2054
420.6HYLNDR::BROWNFri Dec 27 1996 21:2621
420.7HYDRA::SCHAFERMark Schafer, SPE MROMon Dec 30 1996 13:3413
420.8HYLNDR::BROWNThu Jan 02 1997 13:025
420.9RE.6 Adobe AcrobatDONVAN::LEAVERTue Jan 07 1997 16:4710
420.10HYLNDR::BROWNTue Jan 07 1997 21:539
420.11`Affinity' mean anything?FORTY2::KNOWLESPer ardua ad nauseamWed Jan 08 1997 06:5816
420.12QUARK::LIONELFree advice is worth every centWed Jan 08 1997 12:576
420.13IOSG::BURTONIOSG - SEI CMM level 3Thu Jan 09 1997 08:205
420.14Steve, how much can I put you down for?HYDRA::SCHAFERMark Schafer, SPE MROThu Jan 09 1997 13:168
420.15Of course customers would have to payIOSG::BURTONIOSG - SEI CMM level 3Fri Jan 10 1997 11:088
420.16HYDRA::SCHAFERMark Schafer, SPE MROFri Jan 10 1997 12:3910
420.17Engineers making business decisions.IOSG::BURTONIOSG - SEI CMM level 3Mon Jan 13 1997 06:1415
420.18FORTY2::KNOWLESPer ardua ad nauseamMon Jan 13 1997 08:3920
420.19Customer Mail on "New Directions"HYLNDR::BROWNMon Jan 13 1997 21:5925
420.20Question on On-Line DocumentationHYLNDR::BROWNFri Jan 31 1997 13:3718
From:	ZKONS1::"Mary_Galle@isserv9.idx.com" 30-JAN-1997 16:38:35.93
To:	cdrom_docs@zko.dec.com
CC:	
Subj:	Question on On-Line Documentation





One of our customers called to say that they had received a note in their
on-line documentation indicating that the next release would not require
Bookreader to read it.   Is this correct?  When will this be released?

Regards,

Mary Galle


420.21HYLNDR::BROWNFri Jan 31 1997 16:0015
    From:   HYLNDR::FUNARO "Genie - DTN:381-2949 - Software Products Libraries (ConDist) Product Manager  31-Jan-1997 0925"
    To:     ZKONS1::"Mary_Galle@isserv9.idx.com"
    CC:     DONVAN::R_PLOURDE,DONVAN::LEAVER,DONVAN::PIAZZA,FUNARO
    Subj:   RE: Question on On-Line Documentation
    
            Your customer misinterpreted the notice. Staring with the next
            release other formats besides bookreader will be available and
            supported on the On-Line Documentation Library. The transition 
            of online documentation to other formats will probably be slow 
            and some may never choose to change.
    
    	Regards,
        Genie Funaro
        Software Products & Online Documentation Libraries Product Manager
    
420.22Customer query: ODL New DirectionsHYLNDR::BROWNTue Feb 04 1997 18:1215
From:	ZKONS1::"75730.3042@compuserve.com"  3-FEB-1997 18:51:37.68
To:	Info <cdrom_docs@zko.dec.com>
CC:	
Subj:	ODL New Directions

I have an evaluation copy of eXcursion and need to decide if I must
purchase it.  I have eXcursion for the sole purpose of viewing OpenVMS
documentation on my PC.  Will the new Bookshelf Navigation Utility (BNU)
refered to in the letter to Online Documentation Library Customers
(AV-R2TBA-TE) still require this type of program.  You may respond via
email or telephone.

John Greer
75730.3042@compuserve.com
(209) 847-1721
420.23Response: OLD New Directions (.6)HYLNDR::BROWNTue Feb 04 1997 18:4844
    
To:	ZKONS1::"AJohnson@mail.nbme.org"
CC:	ZKONS1::"cdrom_docs@zko.dec.com"
Subj:	Re: OLD New Directions


Mr. Johnson,

Sorry if this is a repeat -- from my e-mail records it is unclear
whether the following information from Nancy (attached below) was 
sent directly to you or not.  I apologize if you haven't received
this information prior to this.

The list of supported documentation formats include:

	. BOOKREADER 
	. HYPERHELP
	. HTML
	. DYNATEXT

Adobe Acrobat is not currently among the supported formats as explained
by Nancy's message below.

If you have any further questions or comments you can send mail to
cdrom_docs@zko.dec.com.

Regards,
Dwight Brown
Software Products & Online Documentation Libraries Tech Support

--------------------------

The Q1CY97 OpenVMS Alpha Online Documentation Library CD will have
the capability of handling formats other than BOOKREADER.
There are, however, no plans in place for Adobe Acrobat as it does not
run on the Digital platforms our consolidations support.

Thank you for your offer in being a beta tester---we will certainly
keep you in mind if the need arises.

Nancy Leaver
Online Documentation Group


420.24Customer query: Internal Query: ODL New Directions [sent 'forward to docs']HYLNDR::BROWNThu Feb 06 1997 13:3915
From:	ZKONS1::"heinz@suonix.suo.dec.com" "06-Feb-1997 1108"  6-FEB-1997 07:59:22.22
To:	cdrom_docs@zko.dec.com
CC:	heinz@suonix.suo.dec.com
Subj:	ODL New Directions

From: (Heinz Kenntner @SUO NSIS SAP Projektzentrum Stuttgart DTN 866-1095)

Could you pls give me a brief overview what is beeing planned i.e.
what is the new BNU, what are it's features.

Thnx and cheers

Heinz 'Catsup' Kenntner
UNIX Ambassador Germany
420.25HYLNDR::BROWNFri Feb 07 1997 14:4330
    
    [not from cdrom_docs@zko.dec.com, but interesting just the same...]
    
Subj:	Customer would like all DIGITAL docs in HTML

From:	NAME: Paul A. Berglund <pablo@waymark.net@PMDF@INTERNET>

I think Digital SHOULD make a committment to providing ALL OpenVMS
documentation found on the Online Documentation and Layered Software
Documentation in HTML format.

Paul A. Berglund
OpenVMS Cluster Admin
Raytheon E-Systems

BerglundPA@gvl.esys.com


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X-Priority: 3
420.26Customer Query: British English lexiconHYLNDR::BROWNMon Feb 10 1997 18:5310
From:	ZKONS1::"leslie.vandao@vcsi.com"  9-FEB-1997 18:12:40.58
To:	"'cdrom_docs@zko.dec.com'" <cdrom_docs@zko.dec.com>
CC:	
Subj:	British English lexicon

Do you have a British English lexicon on CD-ROM?  Does this include pronunciations?  What symbol set do the pronunciations use?  What is the price tag?  Thanks for your help -

Leslie Van Dao - Vocabulary Development
Voice Control Systems - Dallas, Texas

420.27Customer Query: British English lexicon (.27)HYLNDR::BROWNWed Feb 12 1997 12:1656
From:	FRMENG::NELSON "Dana - 381-6089 - Dogs have masters, Cats have staff.  11-Feb-1997 1139" 11-FEB-1997 11:52:41.62
To:	ZKONS1::"leslie.vandao@vcsi.com"
CC:	GENIE BUD,NELSON,CDROM_DOCS
Subj:	Re:  British English lexicon

Leslie,

Thank you for your request for information regarding the Software Product
Library and it's contents.  Up until early 1995, as part of our OpenVMS 
offerings, there were a number of lexicons included for a number of 
languages supported by both WPS-PLUS, ALL-IN-1 and DECwrite.  These were 
retired as of the Q1 releases of the libraries for both OpenVMS VAX and 
OpenVMS Alpha.

An excerpt from the SPD (Software Product Description) for the British
lexicon supporting OpenVMS Alpha reads:

   "The International Lexicons for OpenVMS[TM] AXP[TM] are wordlists used
    for spell checking verification and correction within WPS-PLUS[TM] (in
    ALL-IN-1[TM] IOS for OpenVMS AXP) and DECwrite[TM] for OpenVMS AXP.

    Users can purchase optional lexicons to provide multilingual spell ver-
    ification and correction capability for DECwrite and WPS-PLUS on the
    OpenVMS AXP platform. Each lexicon consists of a list of words sim-
    ilar to a dictionary, but without the associated meanings. Users se-
    lect the words or document to be spellchecked and choose the appro-
    priate lexicon purchased."


I'm not sure if this is what you were looking for and nothing is mentioned
regarding pronunciations at all.  These lexicons are not supported in the
current version of ALL-IN-1 and it is highly recommended that you contact
the Digital Sales office nearest you for further availability information.

Please feel free to contact me if you have further questions regarding
our Software Product Libraries.

Best Regards,

Dana Nelson
OpenVMS Title Manager

=========================================================================

From:	ZKONS1::"leslie.vandao@vcsi.com"  9-FEB-1997 18:12:40.58
To:	"'cdrom_docs@zko.dec.com'" <cdrom_docs@zko.dec.com>
CC:	
Subj:	British English lexicon

Do you have a British English lexicon on CD-ROM?  Does this include 
pronunciations?  What symbol set do the pronunciations use?  What is 
the price tag?  Thanks for your help -

Leslie Van Dao - Vocabulary Development
Voice Control Systems - Dallas, Texas

420.28Uh oh, we've been placed on someone's list - yukHYLNDR::BROWNMon Mar 03 1997 16:4923
    
From:	ZKONS1::"kbr@inspace.net" 28-FEB-1997 02:15:54.78
To:	<cdrom_docs@zko.dec.com>
CC:	
Subj:	A point of interest

Hi, my name is Kerry B. Rogers. I saw that you use Windows95 so, if you
don't mind, help a lone guy who is trying really hard to make it out here
on the web. Stop by my web site at http://www.pentone.com. You won't regret
it.

ModPeek32 is my flagship Windows95 hierarchical file dependency mapper
software. Point it to a Windows executable file (actually any dll, ocx,
vbx, exe, etc.) and it will diligently display all the files your indicated
file needs to run.

I hear competition should really be a compliment to any business.
Unfortunately, so far I don't have a competitor for this product (darn!). I
hope you like it.

Thanks for your time and have a nice day.

Kerry Rogers
420.29another bogus mail to cdrom_docsHYLNDR::BROWNMon Mar 03 1997 16:50125
    
From:	ZKONS1::"Postal@mail.only"  2-MAR-1997 21:45:17.08
To:	<cdrom_docs@zko.dec.com>
CC:	
Subj:	Secrets = Hits = Sales

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420.30Customer Feedback: ODL New DirectionsHYLNDR::BROWNMon Mar 03 1997 19:3231
    
    
From:	ZKONS1::"zeno@gregory1.com"  3-MAR-1997 16:23:37.93
To:	"'cdrom_docs@zko.dec.com'" <cdrom_docs@zko.dec.com>
CC:	
Subj:	ODL New Directions


Digital,

I am extremely dissatisfied with the documentation concerning the recent   
change to the bookreader documentation. When I opened my distribution,   
there was nothing inside actually indicating a change, it just didn't   
work when I mounted the CD-ROM and tried to use it. The only way that I   
knew that you actually switched formats was to go back to the December   
distribution and look through that documentation, only to find a sheet   
saying that it was coming in the next release.

There was nothing giving me any kind of direction as to how to get   
started with the new BNU product - I had to dig through the directory   
structure of the CD to try and find a file that would give me good   
information about how to install the product, and then there was no text   
file that I could find, I had to print out a postscript copy of the users   
guide.

In the future, if you make chages such as this, please make it obvious   
that you have made changes, and please give at least minimal information   
on how to get started with the new product.

Sincerely
Kelly McDonald.  
420.31Internal Feedback; Incorrect links in OpenVMS web siteHYLNDR::BROWNMon Mar 10 1997 20:0822
From:	ZKONS1::"galia@tavosf.iso.dec.com" 10-MAR-1997 04:12:41.87
To:	cdrom_docs@zko.dec.com
CC:	
Subj:	A comment for www.openvms.digital.com/openvms/os/swroll.html

Hi,

It seems that in 'Table of contents' of the  Software Public Rollout
Reports for OpenVMS, in the last line you ment:

OpenVMS Alpha and VAX: Products Supporting OpenVMS Version 7.0 and
Higher 

and not:

OpenVMS Alpha and VAX: Products Supporting OpenMVS Version 7.0 and  
                                               ===
Higher    ...

Galia Reznik,
MCS, Israel.
420.32Internal Feedback: Response mailHYLNDR::BROWNMon Mar 10 1997 20:1021
From:	ZKONS1::"brown@hylndr.enet.dec.com" 10-MAR-1997 16:58:57.27
To:	ZKONS1::"galia@tavosf.iso.dec.com"
CC:	ZKONS1::"cdrom_docs@zko.dec.com", BROWN@DEC:.zko.zkons1
Subj:	Re:  A comment for www.openvms.digital.com/openvms/os/swroll.html


We have forwarded your observation onto the OpenVMS group which administers
the web site referenced.  

In reviewing the page it isn't clear, but the cdrom_docs@zko.dec.com account 
is for information contained within the rollout report itself.  The report 
is delineated by use of fixed point teletype font.  The pointers on the 
page, including the one you found the error in, are created and administered 
by the OpenVMS group so we can't fix this directly.

We'll check the page in a few days to see if the information has been corrected.

Thank you for finding this.

Dwight Brown

420.33Customer Mail: inappropriate documentation format changeHYLNDR::BROWNMon Mar 17 1997 18:2327
From:	ZKONS1::"SEB@LNS62.LNS.CORNELL.EDU" 17-MAR-1997 11:40:08.94
To:	cdrom_docs@zko.dec.com
CC:	SEB@LNS62.LNS.CORNELL.EDU
Subj:	inappropriate documentation format change

Gentle folk,

We just received the March, 1997 edition of the OpenVMS Documentation
library, and discovered that it is unusable at our site.

Introducing yet another proprietary documentation format (BKB)
and utility (ODL) which disenfranchises older versions of the VMS 
operating system is *NOT* acceptable.

In contrast, we would have been quite happy if the documentation
were provided in HTML format as is being done for Digital Unix.

Selden
======
Selden E. Ball, Jr.
(VMS and Unix system manager)

Cornell University                 Voice: +1-607-255-0688 
Laboratory of Nuclear Studies        FAX: +1-607-255-8062
230A Wilson Synchrotron Lab         http://w4.lns.cornell.edu/~seb/
Judd Falls & Dryden Road        Internet: SEB@LNS62.LNS.CORNELL.EDU
Ithaca, NY, USA 14853-8001   HEPnet/SPAN: LNS62::SEB = 44284::SEB
420.34Customer Query: ODL New Directions (BNU questions)HYLNDR::BROWNFri Mar 21 1997 18:4528
From:	ZKONS1::"win@gate.fim.fgan.de" 21-MAR-1997 08:28:02.31
To:	cdrom_docs@zko.dec.com
CC:	
Subj:	ODL New Directions (BNU questions)

Hello,

yesterday i got the next release of DECcampus with the new one Bookshelf
Navigation Utility (BNU). The Online Documentation Library CD-ROM User's
Guide is not enaugh detailed for me and our environment configuration.
Normaly all book- and libraryfiles are stored on our InfoServer. So i have
a lot of questions:

	1. Is there a orderable manual for the BNU?
	
	2. Is it possible to setup the BNU for the InfoServer and if yes,
	   what is the easiest way to do this with small work?
	 
	3. How can i add BookReader books or HTML books to BNU library?
	
My Email address is: win@gate.fim.fgan.de
Post address:		FGAN-FIM
			R. Wingert
			Eisenstockstr. 12
			D-76275 Ettlingen
			Germany

Thanks in advance and regards R. Wingert
420.35Customer Query: ODL New Directions - questionsHYLNDR::BROWNFri Mar 21 1997 18:4646
From:	ZKONS1::"RGROSSHOLZ@TBR.State.TN.US" 20-MAR-1997 14:22:44.82
To:	cdrom_docs@zko.dec.com
CC:	
Subj:	ODL New Directions - questions

I mounted the March 1997 On-Line Doc CDs. My Bookreader could not access
them. So I began reading the documentation that came with the CDs. 

Since then, I have;
1) Printed the 'Online Documentation Library - CD-ROM Users' Guide',
2) Upgraded from DECwindows Motif 1.1 to 1.2-4,
3) Attempted to print the 'OpenVMS Internet Product Suite Version 1.1
   Installation guide and Product Notes' (the $ SET DISPLAY example
   did not help at all, what are the options) from my VAXstation and
   my PC, I finally had to use LYNX to print this document,
4) Attempted to access the same file using Netscape Navigator from
   my PC, and
5) Discovered that since my VAXstation has a black and white monitor,
   Netscape Navigator will not even work.

If I am reading the documentation correctly, I cannot get to the Online
Documentation files without BNU. The installation of BNU searches for
Netscape Navigator before it will install. 

I have a VAXstation 3100/30 with a black and white monitor. VMS version 
6.1 and Motif 1.2-4.

I have a Dell pentium with a 17" color display and Netscape Navigator
3.0. Windows 95.

How do I get to the Online Documentaion? Am I misreading the BNU
installation instructions? Is there a way to get to the Online files
from a PC using Netscape Navigator? (I have access to a Windows NT machine
with Microsoft Internet Explorer. Can I get to the files with that 
product?)

Any help would be greatly appreciated.

========================================================================
 Rollin Grossholz                  TECnet:    TBR::RGROSSHOLZ
 VMS System Manager                INTERNET:  RGROSSHOLZ@TBR.STATE.TN.US
 Tennessee Board of Regents        Telephone: 615/366-4453
 1415 Murfreesboro Rd              FAX:       615/366-4464
 Nashville, TN  37217  USA
========================================================================

420.36Customer Feedback - Not happy with "ODL New Directions"HYLNDR::BROWNWed Mar 26 1997 13:0519
From:	ZKONS1::"Stephen.L.Arnold@Arnold.Com" 26-MAR-1997 02:33:48.40
To:	cdrom_docs@zko.dec.com
CC:	Stephen.L.Arnold@Arnold.Com
Subj:	Not happy with "ODL New Directions"

I attend DECUS Symposia 3 times a year and am a member of the ASAP
program.  I use DEC Document to produce Bookreader books.  Where should
I have learned about this initiative and had the opportunity to provide
input?  How will third parties create books for this tool on CD-ROM?  On
magnetic disk?  Why is it necessary to disable the Bookbrowser PAK?  To
hurry along the transition?  I'm feeling blindsided again...

Regards,
"Steve"   Stephen L. Arnold, Ph.D., President, Arnold Consulting, Inc.
Address   2530 Targhee Street, Madison, Wisconsin  53711-5491  U.S.A.
Telephone +1 608 278 7700               Facsimile +1 608 278 7701
Internet  Stephen.L.Arnold@Arnold.Com   http://WWW.Arnold.Com
Pager     (800) 351 8927
420.37Reply to Customer (I think)HYLNDR::BROWNWed Mar 26 1997 13:0648
From:	ZKONS1::"odl_cdrom@donvan.zko.dec.com" 26-MAR-1997 08:55:37.65
To:	CDROM_DOCS@zko.dec.com
CC:	
Subj:	User Feedback  (CDROM_DOCS)

 








                                            Digital Equipment Corporation
                                            110 Spit Brook Road
                                            Nashua, New Hampshire 03062-2986


               Kelly McDonald
               zeno@gregory1.com

               Dear Kelly:

               Thank you for your recent feedback on the Online 
	       Documentation Library.

               We're sorry that you had difficulty accessing the Online
               Documentation Library.

               Unfortunately, DIGITAL erred on the cover letter so it
               was not included in the box with the ODL.

               We are pleased that you were able to print the User
               Guide in .PS format. There is also a .TXT format of this
               guide available from: [README]ODL_USER_GUIDE.TXT

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is DIGITAL's intent to update and enhance the Online
               Documentation Library to meet your needs, now and in the
               future.

                                            Sincerely,

                                            Information Integration Department
                                            Digital Equipment Corporation
420.38Reply to Customer (I think)HYLNDR::BROWNWed Mar 26 1997 13:0763
    
From:	ZKONS1::"odl_cdrom@donvan.zko.dec.com" 26-MAR-1997 09:46:59.41
To:	CDROM_DOCS@zko.dec.com
CC:	
Subj:	User Feedback Response (CDROM_DOCS)

 








                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               Cornell University - Laboratory of Nuclear Studies
               230A Wilson Synchrotron Lab
               Judd Falls & Dryden Road
               Ithaca, NY 14853-8001

               Dear Mr. Ball:

               Thank you for your recent feedback on the Online Docu-
               mentation Library.

               The Online Documentation Library is unlikely to change
               to HTML format within the next few months. The intent
               of the Bookshelf Navigation Utility is to assist in that
               transition and help move away from proprietary formats.

               In the meantime, we will continue to make available the
               Bookreader bookshelf hierarchy so that you can continue
               to access Bookreader books on the CD, at least for the
               next few releases.

               To access the new Online Documentation Library CD-ROMs,
               you can do the following:

               1. Install the Bookshelf Navigation Utility. You can
                  continue the installation even though BNU will not
                  be able to find Netscape Navigator on your system.
                  Keep in mind that the BNU will work fine except when
                  it encounters an HTML book in the library. Without
                  Netscape Navigator installed, the BNU will be unable
                  to open the book. Note, however, that there are cur-
                  rently few books available exclusively in HTML format
                  on the ODL.

               2. Continue using the Bookreader bookshelf hierarchy. It
                  isn't apparent from your feedback which platform you
                  are on (OpenVMS Alpha or OpenVMS VAX).

                  If you are on OpenVMS VAX, a saveset is provided on
                  the CD-ROM which you can use to continue to access
                  the Bookreader books with a Bookreader hierarchy.
                  This saveset is located in [SETUP]VAXDOCMAR97.SAV and
                  information on accessing the saveset is in [README]$README.TXT
                  on Disc 1 of the ODL.
420.39Reply to Customer - Page 2HYLNDR::BROWNWed Mar 26 1997 13:0832
From:	HYLNDR::CDROM_DOCS   26-MAR-1997 10:00:24.44
To:	@[cdrom_docs.dis]mail_watch.dis
CC:	
Subj:	CDROM_Docs/Forward: 

 



                                                                  Page 2


                  If you are on OpenVMS Alpha, the Bookreader book-
                  shelf hierarchy is being made available through ECO
                  ALPCDDOCMAR97.

                  Note that the Bookreader bookshelf hierarchy will not
                  be able to access any HTML books on the ODL (although
                  there are a limited number of these today).

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is DIGITAL's intent to update and enhance the Online
               Documentation Library to meet your needs, now and in the
               future.

                                             Sincerely,



                                             Information Integration Department
                                             Digital Equipment Corporation
420.40Internal Query: Need to verify BNU on Japanese OS environmentHYLNDR::BROWNMon Mar 31 1997 14:5223
From:	ZKONS1::"aori@sqmjpn.enet.dec.com" "27-Mar-1997 1512" 27-MAR-1997 01:10:42.49
To:	hylndr::morse, "cdrom_docs@zko.dec.com"@jrd.dec.com
CC:	sqmjpn::aori
Subj:	Need to verify BNU on Japanese OS environment.

Hi,

  I have understood recently that Digital UNIX Q2CY97 ODL includes BNU.

  Japan needs to verify the tool and the associated documents such as
  user's guide or readme are applicable for Japanese environment or not.

  Could you let me know, where I can get the tool and the associated 
  documents online.

  This is urgent and very important for Japan.

  Your help is highly appreciated.

Best Regards,

  Yoshi

420.41Reply: User Feedback Stephen.L.Arnold@Arnold.ComHYLNDR::BROWNMon Mar 31 1997 14:5366
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  27-Mar-1997 1406 -0400" 27-MAR-1997 14:01:28.84
To:	US2RMC::"Stephen.L.Arnold@Arnold.Com"
CC:	@BNU_CUST_RESP
Subj:	User Feedback Stephen.L.Arnold@Arnold.Com (CDROM_DOCS)

 








                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               Stephen L. Arnold, Ph.D., President
               Arnold Consulting, Inc.
               2530 Targhee Street
               Madison, Wisconsin 53711-5491

               Dear Dr. Arnold:

               Thank you for your recent feedback on the Online 
	       Documentation Library.

               Cover letters issued with previous Online Documenta-
               tion Librarys have announced the introduction of the
               Bookshelf Navigation Utility (BNU).

               Some of your questions may be answered by a "Frequently
               Asked Questions" document that will be sent out in a
               cover letter to all existing Online Documentation Li-
               brary subscribers. In addition, this information will be
               included in future versions of the Online Documentation
               Library User's Guide.

               In addition, that guide will be updated in the near fu-
               ture to provide additional information about integrating
               your existing library with the BNU.

               In the mean time, to access the new Online Documentation
               Library CD-ROMs, you can do the following:

               1. Install the Bookshelf Navigation Utility. You can
                  continue the installation even though BNU will not
                  be able to find Netscape Navigator on your system.
                  Keep in mind that the BNU will work fine except when
                  it encounters an HTML book in the library. Without
                  Netscape Navigator installed, the BNU will be unable
                  to open the book. Note, however, that there are cur-
                  rently few books available exclusively in HTML format
                  on the ODL.

               2. Continue using the Bookreader bookshelf hierarchy. It was
                  not clear to us which platform you were on (OpenVMS Alpha
                  or OpenVMS VAX).

                  If you are on OpenVMS VAX, a saveset is provided on
                  the CD-ROM which you can use to continue to access
                  the Bookreader books with a Bookreader hierarchy.
                  This saveset is located in [SETUP]VAXDOCMAR97.SAV and
420.42Reply: Page 2/Userfeedback (mailed funny)HYLNDR::BROWNMon Mar 31 1997 14:5331


                                                                  Page 2


                  information on accessing the saveset is in [README]$README.TXT
                  on Disc 1 of the ODL.

                  If you are on OpenVMS Alpha, the Bookreader book-
                  shelf hierarchy is being made available through ECO
                  ALPCDDOCMAR97.

                  Note that the Bookreader bookshelf hierarchy will not
                  be able to access any HTML books on the ODL (although
                  there are a limited number of these today).

               We welcome any further input and suggestions that you
               can provide us.

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is DIGITAL's intent to update and enhance the Online
               Documentation Library to meet your needs, now and in the
               future.

                                             Sincerely,


                                             Information Integration Department
                                             Digital Equipment Corporation
420.43Internal Query: ODL New DirectionsHYLNDR::BROWNMon Mar 31 1997 14:5419
From:	ZKONS1::"miller@pa24.eng.pko.dec.com" 27-MAR-1997 10:43:22.09
To:	cdrom_docs@zko.dec.com
CC:	
Subj:	ODL New Directions


I must admit this is one of the worse things we have done at Digital. To use
Netscape but NOT put the files in .html format. I can not run netscape on my
VAX, I run it from a pc and an alpha running dunix. Now I can no longer access
the online documentation as:

1. It is NOT in bookreader format
2. I can not access the files from dunix or the pc as nfs serving the files
does no good, as bnu doesn't run on either.

How in the world am I supposed to access the documentation? 

		tom miller
420.44User Query: BNU FlashHYLNDR::BROWNMon Mar 31 1997 14:5526
From:	ZKONS1::"Diana.Stephens@Coors.com" 28-MAR-1997 09:59:11.58
To:	"'cdrom_docs@zko.dec.com'" <cdrom_docs@zko.dec.com>
CC:	
Subj:	BNU Flash

I just received the BNU flash message.

It states 

"Netscape Navigator V2.02 or higher. Netscape Navigator re-
             quires Digital TCP/IP Services for OpenVMS software
(minimum
             Version 3.3 or later with corresponding mandatory update) "

But nothing mentions what the UCX 3.3 mandatory update is.

What ECO of UCX v3.3 should we be at to run Netscape?



Thanks!

Diana Stephens
Coors Brewing Company

420.45User Query: ODL New Directions: Duplicate books on ODL setsHYLNDR::BROWNMon Mar 31 1997 14:55221
From:	ZKONS1::"JWINDSOR@CCIT.ARIZONA.EDU" 28-MAR-1997 15:15:07.31
To:	cdrom_docs@zko.dec.com
CC:	JWINDSOR@CCIT.ARIZONA.EDU
Subj:	ODL New Directions:  Duplicate books on ODL sets

The new BNU doc sets are set up so that any books which are to be found in
different shelf "trees" are duplicated.  This is VERY prodigal of disk space
which can be a problem for those of us who don't have enough CD readers and
copy some of the ODL CDs to hard disk.  By my addition, the list below adds up
to over 88,800 unnecessary blocks.

Note that this is not a problem with BNU, but with the formatting of the ODL
doc sets.  It seems to me that it should be possible to put each book out 
only once and point the different bookshelves to it using an explicit path.

Joellen Windsor
University of Arizona
VMS Systems Programmer
*****
Files before duplicate purge:  1248
******
Duplicate filespec names in a BNU set:
$64$DKA100:[SYSMGMT]D341AA19.BKB;1               1254  12-FEB-1997 13:04:54.32
$64$DKA100:[TELNTWRK]D341AA19.BKB;1              1254  12-FEB-1997 15:43:10.04
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$64$DKA100:[SYSMGMT]D341AA18.BKB;1               2962  12-FEB-1997 13:04:21.86
$64$DKA100:[TELNTWRK]D341AA18.BKB;1              2962  12-FEB-1997 15:42:43.39
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$64$DKA100:[SYSMGMT]D341AA17.BKB;1                404  12-FEB-1997 13:04:16.14
$64$DKA100:[TELNTWRK]D341AA17.BKB;1               404  12-FEB-1997 15:42:38.26
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D33HAA26.BKB;1                1063  11-FEB-1997 15:06:32.42
$64$DKA100:[TELNTWRK]D33HAA26.BKB;1              1063  12-FEB-1997 15:39:05.89
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D33HAA25.BKB;1                 153  11-FEB-1997 15:06:30.13
$64$DKA100:[TELNTWRK]D33HAA25.BKB;1               153  12-FEB-1997 15:39:03.52
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D33HAA20.BKB;1                1375  11-FEB-1997 15:06:19.81
$64$DKA100:[TELNTWRK]D33HAA20.BKB;1              1375  12-FEB-1997 15:38:39.17
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D33HAA19.BKB;1                 226  11-FEB-1997 15:06:16.87
$64$DKA100:[TELNTWRK]D33HAA19.BKB;1               226  12-FEB-1997 15:38:36.39
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$64$DKA100:[SYSMGMT.HSMV21]SSMUSERG.BKB;1         522  20-JAN-1997 14:03:18.46
$64$DKA100:[SYSMGMT.SSMV13A]SSMUSERG.BKB;1        522  20-JAN-1997 14:03:18.46
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$64$DKA100:[SYSMGMT.SLSV28A]MDMSOPSG.BKB;1       3248  14-JAN-1997 10:20:40.45
$64$DKA100:[SYSMGMT.SMFV12]MDMSOPSG.BKB;1        3248  20-JAN-1997 14:05:26.28
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$64$DKA100:[SYSMGMT.SLSV28A]MDMSINST.BKB;1        248  13-JAN-1997 20:50:42.52
$64$DKA100:[SYSMGMT.SMFV12]MDMSINST.BKB;1         248  20-JAN-1997 14:04:46.45
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$64$DKA100:[SYSMGMT.HSMV21]MDMSOPSG.BKB;1        3248  20-JAN-1997 14:05:26.28
$64$DKA100:[SYSMGMT.SLSV28A]MDMSOPSG.BKB;1       3248  14-JAN-1997 10:20:40.45
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D35XAAA6.BKB;1                 672  11-FEB-1997 15:08:58.04
$64$DKA100:[SYSMGMT]D35XAAA6.BKB;1                672  12-FEB-1997 13:13:01.75
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D35XAAA4.BKB;1               11976  11-FEB-1997 15:07:32.93
$64$DKA100:[SYSMGMT]D35XAAA4.BKB;1              11976  12-FEB-1997 13:10:52.62
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D35XAA11.BKB;1                 360  11-FEB-1997 15:07:27.91
$64$DKA100:[SYSMGMT]D35XAA11.BKB;1                360  12-FEB-1997 13:10:47.60
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AAA9.BKB;1                3259  11-FEB-1997 15:19:56.76
$90$DKB200:[PROGTOOL]D3B1AAA9.BKB;1              3259  14-FEB-1997 12:56:00.68
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AAA8.BKB;1                2889  11-FEB-1997 15:19:35.28
$90$DKB200:[PROGTOOL]D3B1AAA8.BKB;1              2889  14-FEB-1997 12:55:38.42
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AAA5.BKB;1                3366  11-FEB-1997 15:19:09.83
$90$DKB200:[PROGTOOL]D3B1AAA5.BKB;1              3366  14-FEB-1997 12:55:12.82
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA40.BKB;1                1047  11-FEB-1997 15:19:00.94
$90$DKB200:[PROGTOOL]D3B1AA40.BKB;1              1047  14-FEB-1997 12:55:03.47
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA39.BKB;1                1834  11-FEB-1997 15:18:46.77
$90$DKB200:[PROGTOOL]D3B1AA39.BKB;1              1834  14-FEB-1997 12:54:48.34
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA38.BKB;1                 106  11-FEB-1997 15:18:44.90
$90$DKB200:[PROGTOOL]D3B1AA38.BKB;1               106  14-FEB-1997 12:54:46.12
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA37.BKB;1                 669  11-FEB-1997 15:18:39.00
$90$DKB200:[PROGTOOL]D3B1AA37.BKB;1               669  14-FEB-1997 12:54:39.96
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA36.BKB;1                1321  11-FEB-1997 15:18:28.44
$90$DKB200:[PROGTOOL]D3B1AA36.BKB;1              1321  14-FEB-1997 12:54:29.19
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA35.BKB;1                1479  11-FEB-1997 15:18:17.27
$90$DKB200:[PROGTOOL]D3B1AA35.BKB;1              1479  14-FEB-1997 12:54:16.95
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA34.BKB;1                3372  11-FEB-1997 15:17:51.90
$90$DKB200:[PROGTOOL]D3B1AA34.BKB;1              3372  14-FEB-1997 12:53:51.06
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA33.BKB;1                5023  11-FEB-1997 15:17:20.77
$90$DKB200:[PROGTOOL]D3B1AA33.BKB;1              5023  14-FEB-1997 12:53:13.47
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA32.BKB;1                1957  11-FEB-1997 15:17:06.42
$90$DKB200:[PROGTOOL]D3B1AA32.BKB;1              1957  14-FEB-1997 12:52:57.92
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA31.BKB;1                 780  11-FEB-1997 15:17:00.44
$90$DKB200:[PROGTOOL]D3B1AA31.BKB;1               780  14-FEB-1997 12:52:51.09
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA30.BKB;1                1199  11-FEB-1997 15:16:51.61
$90$DKB200:[PROGTOOL]D3B1AA30.BKB;1              1199  14-FEB-1997 12:52:41.01
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA29.BKB;1                1047  11-FEB-1997 15:16:43.21
$90$DKB200:[PROGTOOL]D3B1AA29.BKB;1              1047  14-FEB-1997 12:52:32.21
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA28.BKB;1                 827  11-FEB-1997 15:16:36.56
$90$DKB200:[PROGTOOL]D3B1AA28.BKB;1               827  14-FEB-1997 12:52:24.35
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA27.BKB;1                5096  11-FEB-1997 15:16:02.92
$90$DKB200:[PROGTOOL]D3B1AA27.BKB;1              5096  14-FEB-1997 12:51:46.26
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA26.BKB;1                1887  11-FEB-1997 15:15:48.76
$90$DKB200:[PROGTOOL]D3B1AA26.BKB;1              1887  14-FEB-1997 12:51:31.51
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA25.BKB;1                 945  11-FEB-1997 15:15:40.77
$90$DKB200:[PROGTOOL]D3B1AA25.BKB;1               945  14-FEB-1997 12:51:23.45
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA24.BKB;1                3201  11-FEB-1997 15:15:18.37
$90$DKB200:[PROGTOOL]D3B1AA24.BKB;1              3201  14-FEB-1997 12:50:59.45
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA23.BKB;1                1955  11-FEB-1997 15:15:05.00
$90$DKB200:[PROGTOOL]D3B1AA23.BKB;1              1955  14-FEB-1997 12:50:44.28
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA22.BKB;1                  86  11-FEB-1997 15:15:02.74
$90$DKB200:[PROGTOOL]D3B1AA22.BKB;1                86  14-FEB-1997 12:50:41.89
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA21.BKB;1                6676  11-FEB-1997 15:14:15.60
$90$DKB200:[PROGTOOL]D3B1AA21.BKB;1              6676  14-FEB-1997 12:49:52.14
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA20.BKB;1                6491  11-FEB-1997 15:13:26.63
$90$DKB200:[PROGTOOL]D3B1AA20.BKB;1              6491  14-FEB-1997 12:49:04.06
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA15.BKB;1                5945  11-FEB-1997 15:12:41.69
$90$DKB200:[PROGTOOL]D3B1AA15.BKB;1              5945  14-FEB-1997 12:48:20.58
%DIFF-S-SAMEFILE, files are identical
******
Duplicate filespec names in a BNU set:
$90$DKB200:[OFFAPP]D3B1AA14.BKB;1                7893  11-FEB-1997 15:11:40.78
$90$DKB200:[PROGTOOL]D3B1AA14.BKB;1              7893  14-FEB-1997 12:47:22.43
%DIFF-S-SAMEFILE, files are identical
420.46User Feedback - miller@pa24.eng.pko.dec.comHYLNDR::BROWNWed Apr 02 1997 13:3860
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  31-Mar-1997 1127 -0400" 31-MAR-1997 11:22:07.48
To:	ZKONS1::"miller@pa24.eng.pko.dec.com"
CC:	@BNU_CUST_RESP
Subj:	User Feedback - miller@pa24.eng.pko.dec.com (CDROM_DOCS)

 






                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               Tom Miller
               US2RMC::"miller@pa24.eng.pko.dec.com"

               Dear Tom:

               Thank you for your recent feedback on the Online 
	       Documentation Library.

               The vast majority of books are still compatible with
               Bookreader. To access the new Online Documentation Li-
               brary CD-ROMs, you can do the following:

               1. Install the Bookshelf Navigation Utility. You can
                  continue the installation even though BNU will not
                  be able to find Netscape Navigator on your system.
                  Keep in mind that the BNU will work fine except when
                  it encounters an HTML book in the library. Without
                  Netscape Navigator installed, the BNU will be unable
                  to open the book. However, there are currently few
                  books available exclusively in HTML format on the
                  ODL.

               2. Continue using the Bookreader bookshelf hierarchy.

                  If you are on OpenVMS VAX, a saveset is provided on
                  the CD-ROM which you can use to continue to access
                  the Bookreader books with a Bookreader hierarchy.
                  This saveset is located in [SETUP]VAXDOCMAR97.SAV and
                  information on accessing the saveset is in [README]$README.TXT
                  on Disc 1 of the ODL.

                  If you are on OpenVMS Alpha, the Bookreader book-
                  shelf hierarchy is being made available through ECO
                  ALPCDDOCMAR97.

                  Note that the Bookreader bookshelf hierarchy will not
                  be able to access any HTML books on the ODL (although
                  there are a limited number of these today).

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is DIGITAL's intent to update and enhance the Online
420.47User Feedback - miller@pa24.eng.pko.dec.com (Page 2?)HYLNDR::BROWNWed Apr 02 1997 13:3844
From:	HYLNDR::CDROM_DOCS   31-MAR-1997 11:36:00.35
To:	@[cdrom_docs.dis]mail_watch.dis
CC:	
Subj:	CDROM_Docs/Forward: 

 



                                                                  Page 2


               Documentation Library to meet your needs, now and in the
               future.


                                             Sincerely,



                                             Information Integration Department
                                             Digital Equipment Corporation

***************************************

From:   ZKONS1::"miller@pa24.eng.pko.dec.com" 27-MAR-1997 10:43:22.09
To:     cdrom_docs@zko.dec.com
CC:
Subj:   ODL New Directions


I must admit this is one of the worse things we have done at Digital. To use
Netscape but NOT put the files in .html format. I can not run netscape on my
VAX, I run it from a pc and an alpha running dunix. Now I can no longer access
the online documentation as:

1. It is NOT in bookreader format
2. I can not access the files from dunix or the pc as nfs serving the files
does no good, as bnu doesn't run on either.

How in the world am I supposed to access the documentation?

                tom miller
*****************************************
420.48User Feedback - zeno@gregory1.com; ODL New DirectionsHYLNDR::BROWNWed Apr 02 1997 13:4448
From:	ZKONS1::"odl_cdrom@donvan.zko.dec.com" 26-MAR-1997 08:55:37.65
To:	CDROM_DOCS@zko.dec.com
CC:	
Subj:	User Feedback  (CDROM_DOCS)

 








                                            Digital Equipment Corporation
                                            110 Spit Brook Road
                                            Nashua, New Hampshire 03062-2986


               Kelly McDonald
               zeno@gregory1.com

               Dear Kelly:

               Thank you for your recent feedback on the Online 
	       Documentation Library.

               We're sorry that you had difficulty accessing the Online
               Documentation Library.

               Unfortunately, DIGITAL erred on the cover letter so it
               was not included in the box with the ODL.

               We are pleased that you were able to print the User
               Guide in .PS format. There is also a .TXT format of this
               guide available from: [README]ODL_USER_GUIDE.TXT

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is DIGITAL's intent to update and enhance the Online
               Documentation Library to meet your needs, now and in the
               future.

                                            Sincerely,

                                            Information Integration Department
                                            Digital Equipment Corporation
420.49User Query: harries@spcc.ppl.com; BNU (Broken Navigation Utility)HYLNDR::BROWNWed Apr 02 1997 13:4936
    [Mail forwarded to ODL group: 2-Apr]
    [Mail acknowledge to sender : 2-Apr]
    
From:	ZKONS1::"harries@spcc.ppl.com" 31-MAR-1997 18:33:28.62
To:	cdrom_docs@zko.dec.com
CC:	
Subj:	BNU (Broken Navigation Utility)


We received the march document set and I have installed BNU on a VAXstation 4000 
model 60, running 6.2 OpenVMS, and Netscape Navigator Gold, version 3.0b5.

Invoking BNU results as follows:

$ bnu
Error opening bookshelf.
Title:  Unknown.
File:   LIBRARY.ODL
Reason: no such file or directory
Could not find accessible bookshelf.
File:   LIBRARY.ODL


If I force BNU (by selecting File, Switch Library) to present a library, I get 
further errors when it invokes Bookreader.  We presently find this distribution 
unusable.


Dave Harries
PacifiCorp
523-251-5179
harries@spcc.ppl.com




420.50User Query: FAIRFIELD@SLC.SLAC.STANFORD.EDU; March Online Documentation Library, VAX & Alpha: Bookreader issuesHYLNDR::BROWNWed Apr 02 1997 13:49122
    [Mail forwarded to ODL group: 2-Apr]
    [Mail acknowledge to sender : 2-Apr]
    
From:	ZKONS1::"FAIRFIELD@SLC.SLAC.STANFORD.EDU" 31-MAR-1997 23:01:42.08
To:	cdrom_docs@zko.dec.com
CC:	FAIRFIELD@SLC.SLAC.STANFORD.EDU
Subj:	March Online Documentation Library, VAX & Alpha: Bookreader issues

        Dear People,

        Having received the VAX and Alpha ODL CDROMs for March, I have a
    number  of  issues  that  seem  to  have  no  clear  resolution.   I
    understand  your  desire  to  have  sites  migrate  to  BNU,  and  I
    understand your desire to move to BNU in  order  to  have  a  multi-
    platform  documentation interface.  Nevertheless, it looks like this
    is going to be  a  potentially  difficult  move  for us.


    BACKGROUND:
    ==========

        VMS at the SLAC site  comprises three moderate sized VMSclusters
    plus  dozens  of standalone VMS systems.  My cluster consists of  33
    nodes, both VAX and Alpha; the second largest  cluster  consists  of
    about  20  nodes,  both  VAX and Alpha, and the smallest cluster has
    about 12 nodes, all VAX.  The standalone systems are probably evenly
    split between older VAXen and newer Alphas.

        Within my machine room I maintain an Infoserver.  The Infoserver
    serves  the  documentation  CDROMs  to  all  VMS  systems  at  SLAC,
    typically  in  excess of 80 systems have these CD's mounted.  Up  to
    this point, I have loaded all but the last of the VAXDOC and all but
    the last of the  AXPDOC  CD's  (we  haven't  needed  to  access  the
    Japanese  and other Asian books) in the Infoserver.  Both VAXDOC and
    AXPDOC CD's are mounted by all systems, and we have simply been able
    to define DECW$BOOK as a search list  which includes all four of the
    VAXDOC and AXPDOC CD's, plus one supplied by TGV for Multinet, etc.

        It is our preliminary  plan  to  continue  to  use Bookreader to
    access  the  March  CD's.  Once I've been able to mount  these  (see
    questions below), the various systems will be able to migrate to BNU
    at their own pace.

    QUESTIONS:
    =========

     1) I recollect Digital having said,  at some point in the past,
        that   the   VAXDOC  and  AXPDOC  documentation   would   be
        consolidated into a single set of CD's.  Is this still  your
        intended  direction?   If  so, when do you expect to have it
        fully implemented.

     2) The VAXDOC collection has been reduced from 4 to 3 CD's, and
        the 3rd of these contains  only  Japanese  books, if I'm not
        mistaken.   The  AXPDOC collection is still 2 CD's, but  the
        2nd of these now contains more than just the Japanese  docs.
        Is   the  VAXDOC  collection  a  _superset_  of  the  AXPDOC
        collection, or are there still books that are _only_ present
        on the AXPDOC  CD's  (DECmigrate  is/was  an  example of the
        latter, Fortran 90 is another)?

     3) The  CD  labeled  VAXDOCMAR971   contains,  in  the  [SETUP]
        directory, the BACKUP saveset VAXDOCMAR97.SAV.  I understand
        (and  have restored the saveset to disk) that this  contains
        the "bookshelf" files for the March VAXDOC  CD's  that  will
        allow  Bookreader  to  be  used  (until  or  unless  BNU  is
        installed).   I  found  no  such  corresponding  saveset  on
        AXPDOCMAR971  CD.  Is there a corresponding set of bookshelf
        files?  If the answer to (2) above is that there _are_ books
        on the AXPDOC set that are _not_ on the VAXDOC set, how  are
        we to access those via Bookreader?

     4) It is a requirement for us to be able to access both VAX and
        Alpha documentation from either an Alpha or a VAX.  Will BNU
        support this  transparently?   It  is  not  clear  from  the
        various  ODL documentation since the Alpha version  mentions
        only AXPDOC, and the VAX version mentions on VAXDOC.

     5) The documentation for Multinet (from Cisco, formerly TGV) is
        in  Bookreader   format   on   a   CDROM.    Similarly,  the
        documentation  for our NCD X-terminals is in a  subdirectory
        on disk, again in Bookreader format.  The same  is  true  of
        various  free  and  some  Digital software, for example, DFU
        found on the OpenVMS FREEWARE  CD.   If  and when we move to
        BNU,   _how_  are  we  to  make  these  additional  sets  of
        Bookreader documentation _visible_ to BNU?  With Bookreader,
        it was a simple matter  of  editing  LIBRARY.DECW$BOOKSHELF.
        Is  the same supported for the .ODL files?  Is there another
        supported  method?   Can  you  provide  a  tool  to  do  the
        conversion?

     6) While I not have installed and tried BNU yet (I cannot since
        I don't  have  sufficient  free  CDROM  drives  to  maintain
        support  for  the  old CD's for the rest of the  site  _and_
        mount the  new  CD's  testing),  I  have  read  the  various
        documentation  you  have  supplied,  and  that  has appeared
        recently on DSNlink.  Given that  BNU uses its resource file
        to  locate the mounted documentation CD's, it would _appear_
        that upon changing CD's (as happens quarterly) and modifying
        the  resource  file,  _every_  instance  of  a  running  BNU
        application  must  be  stopped,  and the user restart it, in
        order to  access  the  new  CD's.   Is  this  the  case?  Is
        restarting  BNU sufficient, or will users have to logout  of
        their current DECwindows  Session  in  order  that  the  BNU
        resource file be read in again fresh?

        Note that under  Bookreader,  when  the  system logical name
        DECW$BOOK  was changed, extant Bookreader applications could
        (usually) continue without being restarted...


        I look forward to reading  your  response.  We would like to get
    the  March documentation online as soon as possible but must address
    these questions first.

        Thanks very much, Ken
--
 Kenneth H. Fairfield       |  Internet: Fairfield@Slc.Slac.Stanford.Edu
 SLAC, P.O.Box 4349, MS 46  |  DECnet:   SLC::FAIRFIELD
 Stanford, CA   94309       |  Voice:    415-926-2924  FAX: 415-926-3515
 -----------------------------------------------------------------------
 These opinions are mine, not SLAC's, Stanford's, nor the DOE's...
420.51User Query: PRIECKMANN@stthomas.edu -- New BNU DocumentationHYLNDR::BROWNWed Apr 02 1997 16:1941
    [Mail forwarded to ODL group: 2-Apr]
    [Mail acknowledge to sender : 2-Apr]
    
From:	ZKONS1::"PRIECKMANN@stthomas.edu"  2-APR-1997 12:00:03.27
To:	cdrom_docs@zko.dec.com
CC:	
Subj:	 

Hello,

New BNU Documentation.

Here is the list of problems I found,

1. You can not search through all Books.
2. Not all documentation from DEC is compatible with BNU format, example: 
     OVMSDOC071 (VMS 7.1). is still on Bookreader format. We also have other
no-DEC documentation that works only with the bookreader.
3. Alpha documentation did not provide the bookreader bookself save set.
4. We have been using (very successfully I may add) shareware translation 
programs
   to view bookreader documents on a VT terminal  or Web browser They not longer 
works with the new format.
5. The documentation does not tell you how to use Netscape browser to access this 
documents.

For now I will have to go back the Decembers documentation library. 
It would be nice to leave  DECW$BOOK directory until ALL libraries are converted.

What it is good about it:

1. Better organized

Summary: Not to good. You have to make sure that all the documentation you are 
sending will work with this new format. 


Peter Rieckmann
prieckmann@stthomas.edu

420.52User Query: 75713.600@CompuServe.COM - ODL New DirectionsHYLNDR::BROWNWed Apr 02 1997 20:3543
    
        [Another satisfied customer with out new and complete BNU strategy]
        [(sorry an inside joke, I told ODL group strategry was incomplete ]
        [ in Dec. but...  I also wonder if this borders on lawsuits since ]
        [ we sold them one service but are delivery something quite diff.)]
    
        [Mail forwarded to ODL group: 2-Apr]
        [Mail acknowledge to sender : 2-Apr]
    
From:	ZKONS1::"75713.600@CompuServe.COM"  2-APR-1997 16:16:47.24
To:	DIGITAL ONLINE DOC <CDROM_DOCS@ZKO.DEC.COM>
CC:	
Subj:	ODL New Directions

You guys are making it harder and harder for smaller, poorer customers to use 
your products.  As it is now, if I want to read documentation, I have to leave
my
office and travel to another building where the Alpha and its CD-ROM drive are
located so that I can load the appropriate CD.  The only convenient way I have
to
read the documentation is with the VTB program that I downloaded from a DECUS
library.  I don't have, and can't afford to get DECwindow Motif or an XWINDOWS
terminal, I don't have a PC network, I don't have an internet connection on the
Alpha, 
and I have no prospects for getting netscape for the alpha (I am running VMS,
and
am not in a position to change operating system.)

I am getting more and more frustrated at the way you introduce "improvements" 
which only make my life more difficult.  I am sure I am not the only customer
in this
position.  If you are going to make documentation that can only be read using 
layered products, you should provide those layered products to the subscribers
to
your documentation service.

Sandy Rosenberg,
Data Processing Coordinator
Town of Watertown 
424 Main St
Watertown CT 06795
(860) 945-5263

420.53Internal Query: saunders@lioth.lkg.dec.com - Location of DECC RTL Ref Differs from ShelfHYLNDR::BROWNThu Apr 03 1997 20:1417
    [Mail forwarded to ODL group: 3-Apr]
    [Mail acknowledge to sender : 3-Apr]
    
From:	ZKONS1::"saunders@lioth.lkg.dec.com"  3-APR-1997 10:53:23.08
To:	cdrom_docs@zko.dec.com
CC:	
Subj:	Location of DECC RTL Ref Differs from Shelf

The DECC Run-Time Library Reference Manual is located
in %VAXDOCMAR971/progtool/deccxx/d37aaaa7.bkb, not
%VAXDOCMAR971/progtool/d37aaaa7.bkb as indicated in
%VAXDOCMAR971/progtool/d37aza13.odl.

Thanks,
John Saunders
DECdns Engineering

420.54User Query: macdonald@movies.enet.dec.com - ODL New DirectionsHYLNDR::BROWNThu Apr 03 1997 20:1725
        [Mail forwarded to ODL group: 3-Apr]
        [Mail acknowledge to sender : 3-Apr]
    
From:	ZKONS1::"macdonald@movies.enet.dec.com" "3-Apr-1997 1617"  3-APR-1997 09:22:06.20
To:	"cdrom_docs@zko.dec.com"@vbormc.vbo.dec.com
CC:	
Subj:	ODL New Directions

Hi,

I have just put the March 1997 documentation cds up on our system and followed 
the instructions on AV-R5B5A-TE regarding installing the bookreader hierarchy 
from saveset.

There seems to be a gap in these instructions round what should be entered into 
the MASTER_LIBRARY.DECW$BOOKSHELF file so that the shelf can be seen. I've tried 
various options but because there is no *.decw$bookshelf file I can't see these 
books.

Can you advise me on what I need to do to view these books up until I get around 
to installing BNU?

Thanks, Sylvia Macdonald

(Systems Manager, EDO)
420.55Reply to: harries@spcc.ppl.com - feedbackHYLNDR::BROWNThu Apr 03 1997 20:1866
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  03-Apr-1997 1118 -0400"  3-APR-1997 11:13:10.97
To:	US2RMC::"harries@spcc.ppl.com"
CC:	@BNU_CUST_RESP
Subj:	User Feedback - Harries@spcc.ppl.com (CDROM_DOCS)



                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               Dave Harries
               PacifiCorp
               523-251-5179
               harries@spcc.ppl.com

               Dear Mr. Harries:

               Thank you for your recent feedback on the Online 
	       Documentation Library.

               The error that you get when invoking BNU on your VAXsta-
               tion suggests an incomplete setup. We suggest removing
               the BNU and running the setup again. To do this, follow
               these steps:

                  $ PRODUCT REMOVE BNU
                  $ DELETE DECW$SYSTEM_DEFAULTS:BNU.DAT;*,LIBRARY.ODL;*
                  $ @DISK$VAXDOCMAR971:[SETUP]SETUP

               Upon completion, you should see the following lines at
               the end of the file, SYS$COMMON:[DECW$DEFAULTS.USER]BNU.DAT;:

                  BnuLibrary.library: SYS$COMMON:[DECW$DEFAULTS.USER]LIBRARY.ODL
                  BnuLibrary.htmlViewer: SYS$COMMON:[SYSEXE]NETSCAPE-
                  EXPORT.EXE
                  BnuLibrary.VAXDOCMAR971: DISK$VAXDOCMAR971
                  BnuLibrary.VAXDOCMAR972: DISK$VAXDOCMAR972
                  BnuLibrary.VAXDOCMAR973: DISK$VAXDOCMAR973

               Also upon completion, SYS$COMMON:[DECW$DEFAULTS.USER]LIBRARY.ODL
               should include the following line:

shelf %VAXDOCMAR971/000000/contents.odl OpenVMS VAX Online Documentation Library (Q1CY97)

               You mention that if you force BNU (by selecting File,
               Switch Library) to present a library, you get further
               errors when it invokes Bookreader.  What errors do you
               get?  Do you get these errors when invoking Bookreader by
               itself?  Please provide us with more information if you
               are able.

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is DIGITAL's intent to update and enhance the Online
               Documentation Library to meet your needs, now and in the
               future.

                                                  Sincerely,

                                                  Shared Engineering Services
                                                  Information Integration Team
                                                  Digital Equipment Corporation

420.56Reply to: sqmjpn::aori - feedbackHYLNDR::BROWNThu Apr 03 1997 20:1949
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  03-Apr-1997 1432 -0400"  3-APR-1997 14:28:25.73
To:	SQMJPN::AORI
CC:	@BNU_CUST_RESP
Subj:	User Feedback Response - sqmjpn::aori (CDROM_DOCS)

 








                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               Yoshi Aori
               DEC Japan
               "aori@sqmjpn.enet.dec.com"

               Dear Yoshi:

               Thank you for your recent feedback on the Online 
	       Documentation Library.

               We hope to have an Internal Kit for you by this month's
               end. It may not be exactly what will be shipped for
               DIGITAL UNIX on the next release, but you will be able
               to test the functionality and provide feedback to us.
               The Bookshelf Navigation Utility did not ship on the
               April 1997 CD-ROM. The disc is set up for it, but it was
               held from the April shipment.

               We will supply the sources to the ODL's User's Guide for
               you, they are in .SDML format (VAX DOCUMENT).


                                                  Sincerely,



                                                  Shared Engineering Services
                                                  Information Integration Team
                                                  Digital Equipment Corporation

420.57Reply to: win@gate.fim.fgan.de - feedbackHYLNDR::BROWNThu Apr 03 1997 20:1967
    
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  03-Apr-1997 1520 -0400"  3-APR-1997 15:14:41.77
To:	ZKONS1::"win@gate.fim.fgan.de"
CC:	@BNU_CUST_RESP
Subj:	User Feedback Response "win@gate.fim.fgan.de" (CDROM_DOCS)

 








                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               R. Wingert
               Eisenstockstr. 12
               D-76275 Ettlingen
               Germany

               Dear R. Wingert:

               Thank you for your recent feedback on the Online 
	       Documentation Library.

               There is no orderable manual for the Bookshelf Naviga-
               tion Utility. The Online Documentation Library User's
               Guide contains all the information on installing and
               using the BNU. This guide will continue to be updated
               with more information in the future.

               Yes, the BNU can be set up to work with an InfoServer.
               Simply mount the InfoServer CD-ROM as you normally
               would. InfoServer devices appear as local devices on
               the OpenVMS system so that it becomes transparent to 
	       the BNU that it is reading from the InfoServer.

               The next release of the ODL will have an updated ODL
               User's Guide which will include information on extending
               the library to add your own Bookreader and HTML books.

               The ODL bookshelves used by the BNU are similar to
               Bookreader bookshelves. Differences include:

               o  A title entry only has two fields-the keyword "title"
                  and the text of the title.

                  Book and Shelf entries have three fields-a keyword
                  that indicates the type of entry (e.g. SHELF, BOOK,
                  HTML), a pathname (file specification), and the text
                  of the title.

               o  Fields in ODL bookshelves are separated by white
                  space (i.e. blanks and tabs) instead of the backslash
                  ('\') character used by Bookreader. However, BNU will
                  recognize backslash characters as field separators.

               o  ODL pathnames use ISO-9660 style syntax. Pathname
                  components are separated with slash ('/') characters.
                  OpenVMS directory syntax is not recognized and will
                  cause errors. The pathnames are translated to OpenVMS
                  syntax internally.
420.58Reply to: win@gate.fim.fgan.de - feedback/pg 2HYLNDR::BROWNThu Apr 03 1997 20:1933
From:	HYLNDR::CDROM_DOCS    3-APR-1997 15:29:40.64
To:	@[cdrom_docs.dis]mail_watch.dis
CC:	
Subj:	CDROM_Docs/Forward: 

 



                                                                  Page 2


               o  Pathnames that begin with '/' are treated as abso-
                  lute. The first component is the device name. If
                  a pathname begins with '%label', BNU looks up the
                  mount point for that label in its resource file and
                  substitutes that device for the %label field.

               o  BNU does not apply any default file extensions. You
                  must include the extension in the pathname.

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is DIGITAL's intent to update and enhance the Online
               Documentation Library to meet your needs, now and in the
               future.

                                                  Sincerely,


					     Shared Engineering Services
                                             Information Integration Team
                                             Digital Equipment Corporation
420.59Reply to: win@gate.fim.fgan.de - feedbackHYLNDR::BROWNThu Apr 03 1997 20:2066
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  03-Apr-1997 1522 -0400"  3-APR-1997 15:16:03.63
To:	ZKONS1::"win@gate.fim.fgan.de"
CC:	@BNU_CUST_RESP
Subj:	User Feedback Response "win@gate.fim.fgan.de" (CDROM_DOCS)

 








                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               R. Wingert
               Eisenstockstr. 12
               D-76275 Ettlingen
               Germany

               Dear R. Wingert:

               Thank you for your recent feedback on the Online 
	       Documentation Library.

               There is no orderable manual for the Bookshelf Naviga-
               tion Utility. The Online Documentation Library User's
               Guide contains all the information on installing and
               using the BNU. This guide will continue to be updated
               with more information in the future.

               Yes, the BNU can be set up to work with an InfoServer.
               Simply mount the InfoServer CD-ROM as you normally
               would. InfoServer devices appear as local devices on
               the OpenVMS system so that it becomes transparent to 
	       the BNU that it is reading from the InfoServer.

               The next release of the ODL will have an updated ODL
               User's Guide which will include information on extending
               the library to add your own Bookreader and HTML books.

               The ODL bookshelves used by the BNU are similar to
               Bookreader bookshelves. Differences include:

               o  A title entry only has two fields-the keyword "title"
                  and the text of the title.

                  Book and Shelf entries have three fields-a keyword
                  that indicates the type of entry (e.g. SHELF, BOOK,
                  HTML), a pathname (file specification), and the text
                  of the title.

               o  Fields in ODL bookshelves are separated by white
                  space (i.e. blanks and tabs) instead of the backslash
                  ('\') character used by Bookreader. However, BNU will
                  recognize backslash characters as field separators.

               o  ODL pathnames use ISO-9660 style syntax. Pathname
                  components are separated with slash ('/') characters.
                  OpenVMS directory syntax is not recognized and will
                  cause errors. The pathnames are translated to OpenVMS
                  syntax internally.
420.60Reply to: win@gate.fim.fgan.de - feedback/pg2HYLNDR::BROWNThu Apr 03 1997 20:2034
From:	HYLNDR::CDROM_DOCS    3-APR-1997 15:32:11.14
To:	@[cdrom_docs.dis]mail_watch.dis
CC:	
Subj:	CDROM_Docs/Forward: 

 



                                                                  Page 2


               o  Pathnames that begin with '/' are treated as abso-
                  lute. The first component is the device name. If
                  a pathname begins with '%label', BNU looks up the
                  mount point for that label in its resource file and
                  substitutes that device for the %label field.

               o  BNU does not apply any default file extensions. You
                  must include the extension in the pathname.

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is DIGITAL's intent to update and enhance the Online
               Documentation Library to meet your needs, now and in the
               future.

                                                  Sincerely,


					     Shared Engineering Services
                                             Information Integration Team
                                             Digital Equipment Corporation

420.61Reply to: 75713.600@CompuServe.COM - FeedbackHYLNDR::BROWNThu Apr 03 1997 20:3051
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  03-Apr-1997 1600 -0400"  3-APR-1997 15:54:45.35
To:	ZKONS1::"75713.600@CompuServe.COM"
CC:	@BNU_CUST_RESP
Subj:	User Feedback Response - 75713.600@CompuServe.COM (CDROM_DOCS)

 







                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               Sandy Rosenberg - Data Processing Coordinator
               Town of Watertown
               424 Main Street
               Watertown, CT 06795

               Dear Sandy:

               Thank you for your recent feedback on the Online 
	       Documentation Library.

               We're sorry that the new changes have not worked to your
               advantage. The Bookreader bookshelf hierarchy will still
               provide access to those books in Bookreader format. This
               hierarchy was not made available on CD-ROM in the last
               release, but, due to customer feedback we will include
               it on the next release.

               Although we encourage you to install the BNU, we are
               also making available a Bookreader bookshelf hierarchy
               for the OpenVMS Alpha Online Documentation Library. This
               hierarchy is currently available in a saveset provided
               through thje Engineering Change Order (ECO) ALPCDDOC-
               MAR97 which is available from:

               o  DIGITAL Electronic Service Delivery Tools, such as:

                     DSNlink,
                     Web,
                     Information and Support Service (WIS) and,
                     DIGITAL Dial-In Access (DIA))

               If you need further information, please contact your
               normal DIGITAL support channel.
420.62Reply to: 75713.600@CompuServe.COM - Feedback/pg2HYLNDR::BROWNThu Apr 03 1997 20:3126
From:	HYLNDR::CDROM_DOCS    3-APR-1997 16:01:22.84
To:	@[cdrom_docs.dis]mail_watch.dis
CC:	
Subj:	CDROM_Docs/Forward: 

 



                                                                  Page 2



               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is DIGITAL's intent to update and enhance the Online
               Documentation Library to meet your needs, now and in the
               future.


                                                  Sincerely,


                                                  Shared Engineering Services
                                                  Information Integration Team
                                                  Digital Equipment Corporation
420.63User Query: win@gate.fim.fgan.de - ODL New Directions (<more>BNU questions)HYLNDR::BROWNFri Apr 04 1997 13:1026
    [Mail forwarded to ODL group: 4-Apr]
    [Mail acknowledge to sender : 4-Apr]
    
From:	ZKONS1::"win@gate.fim.fgan.de"  4-APR-1997 01:17:54.05
To:	cdrom_docs@zko.dec.com
CC:	
Subj:	RE: ODL New Directions (BNU questions)

Hello,

many thanks for your short description of the new BNU. Here some more
questions:

	1. We have stored all books, shelf and librarian on a disk on
	   our InfoServer. If i understand right, i have to convert all
	   library- and shelffiles to be BNU compatible, or not?

	2. If a pathname do not start with a '/' or '%', this will be
	   interpreted as relative to the currrent position?

	3. Is it possible to add WWW pathes like the following:
	   http://www/index.html or are only the normal ISO-9660 filenames
	   allowed (/dev/directory/.../filename.extension)? If the latter
	   is right, is there any other way to specify WWW pathes?

Ince more many thanks for your helping. Thanks in advance and regards R. Wingert
420.64Reply to: 75713.600@CompuServe.COM - FeedbackHYLNDR::BROWNFri Apr 04 1997 13:2752
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  04-Apr-1997 0925 -0400"  4-APR-1997 09:20:51.69
To:	ZKONS1::"75713.600@CompuServe.COM"
CC:	@BNU_CUST_RESP
Subj:	User Feedback Response - "75713.600@CompuServe.COM" (CDROM_DOCS)

 







                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               Sandy Rosenberg - Data Processing Coordinator
               Town of Watertown
               424 Main Street
               Watertown, CT 06795

               Dear Sandy:

               Thank you for your recent feedback on the Online 
	       Documentation Library.

               We're sorry that the new changes have not worked to your
               advantage. The Bookreader bookshelf hierarchy will still
               provide access to those books in Bookreader format. This
               hierarchy was not made available on CD-ROM in the last
               release, but, due to customer feedback we will include
               it on the next release.

               Although we encourage you to install the BNU, we are
               also making available a Bookreader bookshelf hierarchy
               for the OpenVMS Alpha Online Documentation Library. This
               hierarchy is currently available in a saveset provided
               through thje Engineering Change Order (ECO) ALPCDDOC-
               MAR97 which is available from:

               o  DIGITAL Electronic Service Delivery Tools, such as:

                     DSNlink,
                     Web,
                     Information and Support Service (WIS) and,
                     DIGITAL Dial-In Access (DIA))

               If you need further information, please contact your
               normal DIGITAL support channel.
420.65Reply to: 75713.600@CompuServe.COM - Feedback/pg2HYLNDR::BROWNFri Apr 04 1997 13:2726
From:	HYLNDR::CDROM_DOCS    4-APR-1997 09:21:23.13
To:	@[cdrom_docs.dis]mail_watch.dis
CC:	
Subj:	CDROM_Docs/Forward: 

 



                                                                  Page 2



               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is DIGITAL's intent to update and enhance the Online
               Documentation Library to meet your needs, now and in the
               future.


                                                  Sincerely,


                                                  Shared Engineering Services
                                                  Information Integration Team
                                                  Digital Equipment Corporation
420.66Reply to: saunders@lioth.lkg.dec.com - FeedbackHYLNDR::BROWNFri Apr 04 1997 15:1344
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  04-Apr-1997 1105 -0400"  4-APR-1997 10:59:42.08
To:	ZKONS1::"saunders@lioth.lkg.dec.com"
CC:	@BNU_CUST_RESP
Subj:	User Feedback - "saunders@lioth.lkg.dec.com" (CDROM_DOCS)

 








                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               John Saunders
               DECdns Engineering
               "saunders@lioth.lkg.dec.com"

               Dear John:

               Thank you for your recent feedback on the Online 
	       Documentation Library.

               We have informed the Consolidation and Engineering folks
               of the DECC RTL shelf differences and it will be cor-
               rected.

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is DIGITAL's intent to update and enhance the Online
               Documentation Library to meet your needs, now and in the
               future.

                                                  Sincerely,


                                                  Shared Engineering Services
                                                  Information Integration Team
                                                  Digital Equipment Corporation
420.67Reply to: prieckmann@stthomas.edu - FeedbackHYLNDR::BROWNFri Apr 04 1997 15:1464
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  04-Apr-1997 1106 -0400"  4-APR-1997 11:01:31.70
To:	US2RMC::"prieckmann@stthomas.edu"
CC:	@BNU_CUST_RESP
Subj:	User Feedback - "prieckmann@stthomas.edu" (CDROM_DOCS)

 








                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               Peter Rieckmann
               prieckmann@stthomas.edu

               Dear Mr. Rieckmann:

               Thank you for your recent feedback on the Online 
	       Documentation Library.

               Some of your questions may be answered by a "Frequently
               Asked Questions" document that will be sent out in a
               cover letter to all existing Online Documentation Li-
               brary subscribers. This information will also be in-
               cluded in future versions of the Online Documentation
               Library User's Guide.

               In addition, that guide will be updated in the near fu-
               ture to provide additional information about integrating
               your existing library with the BNU.

               With the next release of the ODL, the OpenVMS documenta-
               tion set will be BNU-compatible and will be included in
               the CD-ROM consolidation.

               The OpenVMS Alpha Bookreader bookshelf hierarchy is
               being made available through Engineering Change Order
               (ECO) ALPCDDOCMAR97.

               Your problems of using shareware translation programs
               to view bookreader documents on a VT terminal or WEB
               browser should be alleviated through the Bookreader hi-
               erarchy for Bookreader books. HTML documents are already
               accessible by VT; if you have a Web server, you can copy
               the HTML documents onto your Web server and access them
               that way.

               If you are experiencing problems with your Netscape
               browser you should access Netscape 'help.' There are
               different icons for books in the ODL; only when an HTML
               icon appears will Netscape be launched to view those
               books.

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is DIGITAL's intent to update and enhance the Online
420.68Reply to: RGROSSHOLZ@TBR.State.TN.US - feedbackHYLNDR::BROWNMon Apr 07 1997 19:3251
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  07-Apr-1997 1457 -0400"  7-APR-1997 14:57:59.95
To:	US2RMC::"RGROSSHOLZ@TBR.State.TN.US"
CC:	@BNU_CUST_RESP
Subj:	User Feedback - US2RMC::"RGROSSHOLZ@TBR.State.TN.US" (CDROM_DOCS)

 








                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               Tennessee Board of Regents
               Rollin Grossholz - VMS System Manager
               1415 Murfreesboro Rd
               Nashville, TN 37217

               Dear Rollin:

               The message below indicates that OpenVMS is not regis-
               tered in the POLYCENTER Software Installation database.

                   %PCSI-W-SFTREFWRN, referenced product DEC VAXVMS VMS not 
		    found for product DEC VAXVMS BNU V1.0

               The most likely explanation is that you are running
               OpenVMS VAX Version 6.1 and the POLYCENTER Software
               Installation utility wasn't used to register OpenVMS
               when you installed the OpenVMS VAX Version 6.1 operat-
               ing system on your VAX computer. To register OpenVMS,
               enter the following command, and then restart the BNU
               installation.

                  $ PRODUCT REGISTER PRODUCT VMS /SOURCE=SYS$UPDATE

               Hopefully this will allow you to install the BNU and run
               it without further problems.

                                                  Sincerely,

                                                  Shared Engineering Services
                                                  Information Integration Team
                                                  Digital Equipment Corporation
420.69Reply to: RGROSSHOLZ@TBR.State.TN.US - feedback/pg2HYLNDR::BROWNMon Apr 07 1997 19:3292
From:	HYLNDR::CDROM_DOCS    7-APR-1997 15:05:14.66
To:	@[cdrom_docs.dis]mail_watch.dis
CC:	
Subj:	CDROM_Docs/Forward: 


From:   US2RMC::"RGROSSHOLZ@TBR.State.TN.US" "System Manager" 26-MAR-1997
11:01:
37.77
To:     donvan::odl_cdrom
CC:
Subj:   Re: User Feedback (CDROM_DOCS)

Thank you for getting back to me. I hate to keep bothering you, but when
I started to install BNU and received a couple of 'Termination recommended'
messages. I aborted the procedure since they were not referenced in the
installation documentation. I have included the log below my signature
box. Any help would be apprciated.

========================================================================
 Rollin Grossholz                  TECnet:    TBR::RGROSSHOLZ
 VMS System Manager                INTERNET:  RGROSSHOLZ@TBR.STATE.TN.US
 Tennessee Board of Regents        Telephone: 615/366-4453
 1415 Murfreesboro Rd              FAX:       615/366-4464
 Nashville, TN  37217  USA
========================================================================

------------------------------------------------------------------------
                  Online Documentation Library Setup
------------------------------------------------------------------------

Checking for the Bookshelf Navigation Utility (BNU).
BNU not found.

Invoking the BNU setup...


------------------------------------------------------------------------
               Bookshelf Navigation Utility (BNU) Setup
------------------------------------------------------------------------

BNU requires Netscape Navigator for viewing HTML documents.

looking for Netscape Navigator ...
looking for Netscape Navigator ...

Do you have Netscape Navigator installed? [NO]

    Netscape Navigator may be installed from the OpenVMS
    Internet Product Suite.  You must rerun this setup
    procedure after installing Netscape Navigator.

Terminating is strongly recommended.
    Do you want to terminate? [YES] no

Installing Bookshelf Navigation Utility ...


%PCSI-W-SFTREFWRN, referenced product DEC VAXVMS VMS not found for product
DEC VAXVMS BNU V1.0
Terminating is strongly recommended.  Do you want to terminate? [YES] no

The following product has been selected:
DEC VAXVMS BNU V1.0

Do you want to continue? [YES]

*** DEC VAXVMS BNU V1.0: Bookshelf Navigation Utility for OpenVMS

    ) Digital Equipment Corporation 1997. All rights reserved.

%PCSIUI-I-DONEASK, execution phase starting
The following product will be installed:
DEC VAXVMS BNU V1.0
%PCSI-E-PARUDF, the file [SYSLIB]DCLTABLES.EXE has not been provided by a
previous Install or Register operation - module update skipped
Terminating is strongly recommended.  Do you want to terminate? [YES]
Portion Done: 0%
%PCSI-E-S_OPCAN, operation cancelled by request
%PCSIUI-E-ABORT, fatal error encountered - operation terminated


continuing Online Documentation Library Setup...

Configuring: "OpenVMS VAX Online Documentation Library (Q1CY97)"

    This library consists of 3 volumes.  You will be prompted for the device
    where each volume will be mounted.  You may use logical device names.

    Where will volume 1 [VAXDOCMAR971]  be mounted? [DISK$VAXDOCMAR971] :
 Interrupt

420.70User Request: robert_kaplow@hccompare.com - bad openvms web pageHYLNDR::BROWNMon Apr 07 1997 19:339
From:	ZKONS1::"robert_kaplow@hccompare.com"  7-APR-1997 14:55:00.00
To:	cdrom_docs@zko.dec.com
CC:	
Subj:	Minor typo on your web page

Check  http://www.openvms.digital.com/openvms/os/swroll.html

One reference is to OpenMVS :-)
420.71Reply to: robert_kaplow@hccompare.com - will be fixedHYLNDR::BROWNMon Apr 07 1997 19:3941
    
    [Note: the OpenVMS web page has links to the software ops reports.  The
    [      links to the reports calls OpenVMS "OpenMVS".  Clicking on these
           links brings up the software ops public rollout report.  To confuse
           matters further the contact listed for the web pages is
           cdrom_docs -- without clarification that this account is for the
           reports linked to rather than the links page.  As a result we've
    	   gotten mail about the bad web stuff.  We requested the OpenVMS
           group fix this last quarter and it was.. apparently though this 
           page is regenerated automatically each time we issue a report
           and the automatic tool is broken.]
    
From:	ZKONS1::"cdrom_docs@zko.dec.com"
To:	ZKONS1::"robert_kaplow@hccompare.com"
Subj:	Minor typo on your web page


Thank you for your observation.

Unfortunately, this isn't our web page.  Although the reports are 
ours, the page pointing them is owned by the OpenVMS product group.
It is the pointers that have "OpenMVS" rather than "OpenVMS".  Therefore
I regret we cannot directly fix the problem.

We have forwared your observation to the appropriate group and they have
been good about fixing problems (this happened last quarter too -- I guess 
they have an automated procedure to generate this page of links?).  We'll 
monitor the page until its fixed.

To verify that its the same item I'm currently looking at, its the line

" . Sofware Products Supporting OpenMVS Version 7.0 or Higher" ?
                                    ^^^

Do you observe the problem in other items or places?  

Again, thank you.

Dwight Brown
CDROM_DOCS Postmaster

420.72Reply to: FAIRFIELD@SLC.SLAC.STANFORD.EDU - FeedbackHYLNDR::BROWNTue Apr 08 1997 18:0762
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  08-Apr-1997 0849 -0400"  8-APR-1997 08:49:34.86
To:	ZKONS1::"FAIRFIELD@SLC.SLAC.STANFORD.EDU"
CC:	@BNU_CUST_RESP
Subj:	User Feedback Response - "FAIRFIELD@SLC.SLAC.STANFORD.EDU" (CDROM_DOCS)

 








                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               Kenneth H. Fairfield
               SLAC, P.O. Box 4349, MS 46
               Stanford, CA 94309
               SLC::FAIRFIELD

               Dear Mr. Fairfield:

               Thank you for your recent feedback on the Online 
               Documentation Library.

               Some of your questions may be answered by a "Frequently
               Asked Questions" document that will be sent out in a
               cover letter to all existing Online Documentation Li-
               brary subscribers. This information will be included
               in future versions of the Online Documentation Library
               User's Guide.

               That guide will be updated in the near future to provide
               additional information about integrating your existing
               library with the BNU.

               The ODL bookshelves used by the BNU are similar to
               Bookreader bookshelves. Differences include:

               o  A title entry only has two fields: the keyword "title"
                  and the text of the title.

                  Book and Shelf entries have three fields: a keyword
                  that indicates the type of entry (e.g. SHELF, BOOK,
                  HTML), a pathname (file specification), and the text
                  of the title.

               o  Fields in ODL bookshelves are separated by white
                  space (i.e. blanks and tabs) instead of the backslash
                  ('\') character used by Bookreader. However, BNU will
                  recognize backslash characters as field separators.

               o  ODL pathnames use ISO-9660 style syntax. Pathname
                  components are separated with slash ('/') characters.
                  OpenVMS directory syntax is not recognized and will
                  cause errors. The pathnames are translated to OpenVMS
                  syntax internally.
420.73Reply to: FAIRFIELD@SLC.SLAC.STANFORD.EDU - Feedback/pg2HYLNDR::BROWNTue Apr 08 1997 18:0762
From:	HYLNDR::CDROM_DOCS    8-APR-1997 08:53:23.58
To:	@[cdrom_docs.dis]mail_watch.dis
CC:	
Subj:	CDROM_Docs/Forward: 

 



                                                                  Page 2


               o  Pathnames that begin with '/' are treated as abso-
                  lute. The first component is the device name. If
                  a pathname begins with '%label', BNU looks up the
                  mount point for that label in its resource file and
                  substitutes that device for the %label field.

               o  BNU does not apply any default file extensions. You
                  must include the extension in the pathname.

               DIGITAL may consolidate the VAX and AXP CD-ROM offerings
               in the future; however, there are no plans in place to
               implement that in the foreseeable future.

               There are some books that are exclusive to OpenVMS
               Alpha, and therefore not included on the OpenVMS VAX
               CD-ROM. The reverse is also true.

               For OpenVMS Alpha, the Bookreader bookshelf hierarchy is
               being made available through ECO ALPCDDOCMAR97. In the
               future, the Bookreader hierarchy will be available on
               CD-ROM for both OpenVMS VAX and OpenVMS Alpha.

               This saveset is available from:

               o  DIGITAL Electronic Service Delivery Tools (such as
                  DSNlink, Web Information and Support Service (WIS),
                  and DIGITAL Dial- In Access (DIA))

               o  the World Wide Web at:
                    http://www.service.digital.com/html/patch_main.html

               o  the following FTP address:
                         ftp://ftp.service.digital.com/public/vms/

               If you need further information, please contact your
               normal DIGITAL support channel.

               The VAX and Alpha documentation can be read from either
               platform transparantly, provided you run the SETUP.COM
               procedure for each ODL library you wish to access. This
               procedure is found in the [SETUP] directory on disc
               1 on every ODL library. The SETUP.COM procedure will
               invoke the BNU installation if necessary and install the
               appropriate BNU image.

               As currently implemented, users will have to restart BNU
               to be able to read a newly configured library. Restart-
               ing BNU is sufficient, they do not have to restart their
               DECwindows session. We have future changes planned that
               will reduce the need to restart BNU.
420.74Reply to: FAIRFIELD@SLC.SLAC.STANFORD.EDU - Feedback/pg3HYLNDR::BROWNTue Apr 08 1997 18:0728
From:	HYLNDR::CDROM_DOCS    8-APR-1997 08:54:15.37
To:	@[cdrom_docs.dis]mail_watch.dis
CC:	
Subj:	CDROM_Docs/Forward: 

 



                                                                  Page 3


               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is DIGITAL's intent to update and enhance the Online
               Documentation Library to meet your needs, now and in the
               future.


                                                  Sincerely,



                                                  Shared Engineering Services
                                                  Information Integration Team
                                                  Digital Equipment Corporation


420.75Reply to: win@gate.fim.fgan.de - feedbackHYLNDR::BROWNTue Apr 08 1997 18:0858
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  08-Apr-1997 0946 -0400"  8-APR-1997 09:47:07.14
To:	ZKONS1::"win@gate.fim.fgan.de"
CC:	@BNU_CUST_RESP
Subj:	User Feedback Response - "win@gate.fim.fgan.de" (CDROM_DOCS)

 








                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               R. Wingert
               Eisenstockstr. 12
               D-76275 Ettlingen
               Germany

               Dear R. Wingert:

               If you would like your own bookshelves to be compatible with 
	       the BNU, yes you will have to convert all of them. However, if 
	       your Bookreader files are all in a single directory, this can 
	       be assured by the following two steps:

               1. Make sure there are no directories in the file refer-
                  ences.

               2. Make sure all shelf file references include the file
                  extension (such as .DECW$BOOKSHELF)

               A pathname that does not start with a '/' or '%,' will
               be interpreted as relative to the current position.
               The "current position" means the location of the shelf
               file containing the reference, not your default user
               directory.

               At this time, you can only use the ISO-9660 filenames.
               One way to get at the World Wide Web paths would be to
               create a local HTML file with the WWW references in it.
               You could then use the BNU to navigate to the HTML file,
               then follow the included WWW references with Netscape.

               We hope this aids you in setting up your BNU.

                                             Sincerely,

					     Shared Engineering Services
                                             Information Integration Department
                                             Digital Equipment Corporation

420.76Reply to: win@gate.fim.fgan.de - Feedback/pg2HYLNDR::BROWNTue Apr 08 1997 18:0962
From:	HYLNDR::CDROM_DOCS    8-APR-1997 09:52:47.37
To:	@[cdrom_docs.dis]mail_watch.dis
CC:	
Subj:	CDROM_Docs/Forward: 


 



                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               R. Wingert
               Eisenstockstr. 12
               D-76275 Ettlingen
               Germany

               Dear R. Wingert:

               Thank you for your recent feedback on the Online 
	       Documentation Library.

               There is no orderable manual for the Bookshelf Naviga-
               tion Utility. The Online Documentation Library User's
               Guide contains all the information on installing and
               using the BNU. This guide will continue to be updated
               with more information in the future.

               Yes, the BNU can be set up to work with an InfoServer.
               Simply mount the InfoServer CD-ROM as you normally
               would. InfoServer devices appear as local devices on
               the OpenVMS system so that it becomes transparent to 
	       the BNU that it is reading from the InfoServer.

               The next release of the ODL will have an updated ODL
               User's Guide which will include information on extending
               the library to add your own Bookreader and HTML books.

               The ODL bookshelves used by the BNU are similar to
               Bookreader bookshelves. Differences include:

               o  A title entry only has two fields-the keyword "title"
                  and the text of the title.

                  Book and Shelf entries have three fields-a keyword
                  that indicates the type of entry (e.g. SHELF, BOOK,
                  HTML), a pathname (file specification), and the text
                  of the title.

               o  Fields in ODL bookshelves are separated by white
                  space (i.e. blanks and tabs) instead of the backslash
                  ('\') character used by Bookreader. However, BNU will
                  recognize backslash characters as field separators.

               o  ODL pathnames use ISO-9660 style syntax. Pathname
                  components are separated with slash ('/') characters.
                  OpenVMS directory syntax is not recognized and will
                  cause errors. The pathnames are translated to OpenVMS
                  syntax internally.
420.77Reply to: win@gate.fim.fgan.de - Feedback/pg3HYLNDR::BROWNTue Apr 08 1997 18:0934
From:	HYLNDR::CDROM_DOCS    8-APR-1997 09:53:26.44
To:	@[cdrom_docs.dis]mail_watch.dis
CC:	
Subj:	CDROM_Docs/Forward: 

 



                                                                  Page 2


               o  Pathnames that begin with '/' are treated as abso-
                  lute. The first component is the device name. If
                  a pathname begins with '%label', BNU looks up the
                  mount point for that label in its resource file and
                  substitutes that device for the %label field.

               o  BNU does not apply any default file extensions. You
                  must include the extension in the pathname.

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is DIGITAL's intent to update and enhance the Online
               Documentation Library to meet your needs, now and in the
               future.

                                                  Sincerely,


					     Shared Engineering Services
                                             Information Integration Team
                                             Digital Equipment Corporation

420.78Customer Query: williamsca@wku.edu - BNUHYLNDR::BROWNThu Apr 10 1997 20:4923
From:	ZKONS1::"williamsca@wku.edu"  9-APR-1997 10:40:59.80
To:	CDROM_DOCS@ZKO.DEC.COM
CC:	
Subj:	BNU

Well, it's great that Digital wants to provide more online documentation;
however, I think it is unreasonable for Digital to expect customers to have to
use Netscape.  I do most of my work via a telnet session and do not have ready
access to the windowing terminal on the console.  If you are going to force
your customers to use some web browser, then you should also provide a
text-based way to via the material (using Lynx perhaps).  I hope you will give
some alternate method serious consideration.


 |      ____/  |   /|   /     Curtis Williams, OpenVMS Systems Manager      |
 |     /       |  / |  /      Western Kentucky University                   |
 |    /___     | /  | /       Academic Computing, WAB 313                   |
 | ______/    __/  __/        Bowling Green, KY 42101  USA                  |
 |     USPA C-25179           Voice: 502-745-5251   Fax: 502-745-6014       |
 | INTERNET: williamsca@wku.edu      WWW: http://www2.wku.edu/~williamsca/  |
 |  "Work hard, rock hard, eat hard, sleep hard, grow big, wear glasses if  |
 |   you need 'em."   -- The Webb Wilder Credo                              |
420.80User request: NT_Solutions@merlin.kcc.com - OpenVMS CD-ROM DocumentationHYLNDR::BROWNMon Apr 14 1997 15:1713
From:	ZKONS1::"NT_Solutions@merlin.kcc.com" 11-APR-1997 10:58:30.75
To:	"'cdrom_docs@zko.dec.com'" <cdrom_docs@zko.dec.com>
CC:	"'Marty'" <garofalo@merlin.kcc.com>, "'Tim'" <Schmitz@Merlin.kcc.com>
Subj:	OpenVMS CD-ROM Documentation

    I think it is ridiculous for Digital to waste time and resources creating 
    yet another new and proprietary standard for OpenVMS documentation.  This 
    standard that is embraced world wide and by Digital ( except the OpenVMS 
    folks ) is a HTML browser client,  I firmly believe that the OpenVMS group 
    need to provide it's documentation in 100% HTML format, and let the 
    licensed VMS users decide what browsers to use and what platform to 
    load the documentation on.  
420.81Reply to: williamsca@wku.edu - FeedbackHYLNDR::BROWNMon Apr 14 1997 15:1863
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  11-Apr-1997 1412 -0400" 11-APR-1997 14:12:34.27
To:	ZKONS1::"williamsca@wku.edu"
CC:	@BNU_CUST_RESP
Subj:	User Feedback Response "williamsca@wku.edu" (CDROM_DOCS)

 








                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               Mr. Curtis Williams, OpenVMS Sys Mgr
               Western Kentucky University
               Academic Computing, WAB 313
               Bowling Green, KY 42101

               Dear Mr. Williams:

               Thank you for your recent feedback on the Online 
	       Documentation Library.

               The Online Documentation Library is unlikely to change
               to HTML format within the next few months. The intent
               of the Bookshelf Navigation Utility is to assist in that
               transition and help move away from proprietary formats.

               In the meantime, we will continue to make available the
               Bookreader bookshelf hierarchy so that you can continue
               to access Bookreader books on the CD, at least for the
               next few releases.

               To access the new Online Documentation Library CD-ROMs,
               you can do the following:

               1. Install the Bookshelf Navigation Utility. You can
                  continue the installation even though BNU will not
                  be able to find Netscape Navigator on your system.
                  Keep in mind that the BNU will work fine except when
                  it encounters an HTML book in the library. Without
                  Netscape Navigator installed, the BNU will be unable
                  to open the book. However, there are currently few
                  books available exclusively in HTML format on the
                  ODL.

               2. Continue using the Bookreader bookshelf hierarchy. It
                  isn't apparent from your feedback which platform you
                  are on (OpenVMS Alpha or OpenVMS VAX).

                  If you are on OpenVMS VAX, a saveset is provided on
                  the CD-ROM which you can use to continue to access
                  the Bookreader books with a Bookreader hierarchy.
                  This saveset is located in [SETUP]VAXDOCMAR97.SAV and
                  information on accessing the saveset is in [README]$README.TXT
                  on Disc 1 of the ODL.
420.82Reply to: williamsca@wku.edu - Feedback/pg2HYLNDR::BROWNMon Apr 14 1997 15:1833
From:	HYLNDR::CDROM_DOCS   11-APR-1997 14:17:31.88
To:	@[cdrom_docs.dis]mail_watch.dis
CC:	
Subj:	CDROM_Docs/Forward: 

 



                                                                  Page 2


                  If you are on OpenVMS Alpha, the Bookreader book-
                  shelf hierarchy is being made available through ECO
                  ALPCDDOCMAR97.

                  Note that the Bookreader bookshelf hierarchy will not
                  be able to access any HTML books on the ODL (although
                  there are a limited number of these today).

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is DIGITAL's intent to update and enhance the Online
               Documentation Library to meet your needs, now and in the
               future.

                                             Sincerely,



                                             Shared Engineering Services
                                             Information Integration Team
                                             Digital Equipment Corporation
420.83Reply to: NT_Solutions@merlin.kcc.com - FeedbackHYLNDR::BROWNMon Apr 14 1997 15:2163
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  14-Apr-1997 1043 -0400" 14-APR-1997 10:44:01.42
To:	ZKONS1::"NT_Solutions@merlin.kcc.com"
CC:	@BNU_CUST_RESP
Subj:	User Feedback Response "NT_Solutions@merlin.kcc.com" (CDROM_DOCS)

 








                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               NT Solutions
               "NT_Solutions@merlin.kcc.com"

               Dear NT Solutions:

               Thank you for your recent feedback on the Online 
               Documentation Library.

               The Online Documentation Library is unlikely to change
               to HTML format within the next few months. The intent
               of the Bookshelf Navigation Utility is to assist in that
               transition and help move away from proprietary formats.

               In the meantime, we will continue to make available the
               Bookreader bookshelf hierarchy so that you can continue
               to access Bookreader books on the CD, at least for the
               next few releases.

               To access the new Online Documentation Library CD-ROMs,
               you can do the following:

               1. Install the Bookshelf Navigation Utility. You can
                  continue the installation even though BNU will not
                  be able to find Netscape Navigator on your system.
                  Keep in mind that the BNU will work fine except when
                  it encounters an HTML book in the library. Without
                  Netscape Navigator installed, the BNU will be unable
                  to open the book. However, there are currently few
                  books available exclusively in HTML format on the
                  ODL.

               2. Continue using the Bookreader bookshelf hierarchy.

                  If you are on OpenVMS VAX, a saveset is provided on
                  the CD-ROM which you can use to continue to access
                  the Bookreader books with a Bookreader hierarchy.
                  This saveset is located in [SETUP]VAXDOCMAR97.SAV and
                  information on accessing the saveset is in [README]$README.TXT
                  on Disc 1 of the ODL.

                  If you are on OpenVMS Alpha, the Bookreader book-
                  shelf hierarchy is being made available through ECO
                  ALPCDDOCMAR97.
420.84Reply to: NT_Solutions@merlin.kcc.com - Feedback/pg2HYLNDR::BROWNMon Apr 14 1997 15:2128
From:	HYLNDR::CDROM_DOCS   14-APR-1997 10:45:32.82
To:	@[cdrom_docs.dis]mail_watch.dis
CC:	
Subj:	CDROM_Docs/Forward: 

 



                                                                  Page 2


                  Note that the Bookreader bookshelf hierarchy will not
                  be able to access any HTML books on the ODL (although
                  there are a limited number of these today).

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is DIGITAL's intent to update and enhance the Online
               Documentation Library to meet your needs, now and in the
               future.

                                                  Sincerely,


                                                  Shared Engineering Services
                                                  Information Integration Team
                                                  Digital Equipment Corporation
420.85User query; renee.guilmette@po.state.ct.us - ODL New DirectionsHYLNDR::BROWNTue Apr 15 1997 21:1118
From:	ZKONS1::"renee.guilmette@po.state.ct.us" 15-APR-1997 16:58:48.46
To:	"'cdrom_docs@zko.dec.com'" <cdrom_docs@zko.dec.com>
CC:	
Subj:	ODL New Directions

The March 1997 OpenVMS VAX Online Documentation Library no longer appears to be in "Bookshelf" format.

I'm assuming from the yellow notification sheet that it is now in a format that the Bookshelf Navigation Utility can read.

Unfortunately, I did not see any reference as to how we are supposed to install or use BNU. I read the release notes in the latest version of Motif and saw no reference to BNU.

Please explain how we are to use the March ODL.

Thank you,

Renee Guilmette
(860)566-4471

420.86User query: BAKICH@fhep32.physics.usyd.edu.au - Online Documentation queryHYLNDR::BROWNTue Apr 22 1997 16:0727
From:	ZKONS1::"BAKICH@fhep32.physics.usyd.edu.au" 21-APR-1997 23:07:21.64
To:	cdrom_docs@zko.dec.com
CC:	
Subj:	Online Documentation query

Can you please advise what would be the correct order number
for the OpenVMS VAX software products online documentation
library CDROMs ?

Our service subscription includes the OpenVMS documentation
but does not include the documentation on the various specific
software products, such as DEC C/C++ or DEC FORTRAN language
reference manuals, user guides, etc.

Our local suppliers have suggested a 'one-time order' number
QA-VYR8A-G8, but could not confirm whether this CDROM does
include the compiler manuals and user guides mentioned above.

Thanks in advance,

Andrew M.Bakich
School of Physics A28   |   phone   612 9351 2638
University of Sydney    |   fax     612 9351 7727
Sydney NSW 2006         |   email   bakich@physics.usyd.edu.au
AUSTRALIA

420.87User query: pnankervis@VNET.IBM.COM - OVMS 7.1 DistributionHYLNDR::BROWNWed Apr 23 1997 18:3324
From:	ZKONS1::"pnankervis@VNET.IBM.COM" "23-Apr-1997 1125" 22-APR-1997 21:42:23.90
To:	cdrom_docs@zko.dec.com
CC:	
Subj:	OVMS 7.1 Distribution

Hi,

The documentation for the 'OVMS VAX LP & OS PKG Q1CY97' kit
indicates that the OVMS 7.1 distribution should be on CD #1.
There is a directory for it containing documentation but no
binaries. Is there some trick to this or has OVMS 7.1 been
ommitted from the distribution? (It is not on CD #1 but I
have not checked the other CDs).

Any help appreciated.

Thanks

Paul Nankervis
Midrange Systems
ISSC Australia
Email: pnankervis@vnet.ibm.com

420.88Reply to: renee.guilmette@po.state.ct.us; feedbackHYLNDR::BROWNWed Apr 23 1997 18:40735
420.89Reply to: Jyoungacp@aol.com - User feedbackHYLNDR::BROWNFri Apr 25 1997 15:3882
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  25-Apr-1997 0936 -0400" 25-APR-1997 09:35:39.34
To:	ZKONS1::"Jyoungacp@aol.com"
CC:	@BNU_CUST_RESP
Subj:	User Feedback Response - "Jyoungacp@aol.com" (CDROM_DOCS)

 








                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               James Young
               Atlantic City Press
               1000 W. Washington Ave.
               Pleasantville, NJ 08232

               Dear Mr. Young:

               Thank you for your recent feedback on the Online 
	       Documentation Library.

               Some of your questions may be answered by a "Frequently
               Asked Questions" document that will be sent out in a
               cover letter to all existing Online Documentation Li-
               brary subscribers. This information will also be in-
               cluded in future versions of the Online Documentation
               Library User's Guide.

               The Bookreader bookshelf hierarchy is available if
               you choose not to use the BNU. This hierarchy will
               allow you to continue using Bookreader as your book-
               shelf interface, but you will only be able to access
               Bookreader books. This hierarchy is located on Disc
               1 of the VAX ODL release in the following location:
               DISK$VAXDOCMAR971:[SETUP]VAXDOCMAR97.SAV. Refer to the
               information in the [README]$README.TXT file on how to
               install the Bookreader hierarchy from saveset.

               For the current Alpha release, the Bookreader hierarchy
               is available as an ECO: ALPCDDOCMAR97. However, the
               Bookreader hierarchy will be available on the next Alpha
               ODL release.

               The Online Documentation Library (old and new) is in-
               tended for windowing systems. DIGITAL has never sup-
               ported a VT (ascii-based) interface to Bookreader.

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is the intent of DIGITAL to update and enhance the
From:	HYLNDR::CDROM_DOCS   25-APR-1997 09:40:07.18
To:	@[cdrom_docs.dis]mail_watch.dis
CC:	
Subj:	CDROM_Docs/Forward: 

 



                                                                  Page 2


               Online Documentation Library to meet your needs, now and
               in the future.


                                                  Sincerely,



                                                  Shared Engineering Services
                                                  Information Integration Team
                                                  Digital Equipment Corporation
420.90Reply to: BAKICH@fhep32.physics.usyd.edu.au - Online Documentation queryHYLNDR::BROWNFri Apr 25 1997 15:38112
420.91User Query; PCMcTeague@DELGROUP.COM - ODL New DirectionsHYLNDR::BROWNMon Apr 28 1997 16:5818
From:	ZKONS1::"PCMcTeague@DELGROUP.COM" 28-APR-1997 10:27 28-APR-1997 10:27:00.00
To:	"'cdrom_docs@zko.dec.com'" <cdrom_docs@zko.dec.com>
CC:	
Subj:	ODL New Directions

I was happy to see that you are moving to browser-based documentation,
but I am still not sure it will help us.  We have a three-node cluster
(two VAX, one Alpha) running VMS v6.2.  We do not run DECwindows and
have no plans to do so, since our applications do not require it.  Can
we use this online documentation?  Our developers would certainly love
to have this information available on their desktops.  I would greatly
appreciate an answer to this question.  Thank you.

Patrick McTeague
VMS Administrator
The Delaware Group
215-255-2114
420.92User Query: LAUER@hepvms.physics.yale.edu - ODL New DirectionsHYLNDR::BROWNThu May 01 1997 12:3038
From:	ZKONS1::"LAUER@hepvms.physics.yale.edu" 30-APR-1997 11:40 30-APR-1997 11:40:00.00
To:	CDROM_DOCS@ZKO.DEC.COM
CC:	
Subj:	ODL New Directions

Hello,

I've just installed BNU on our VMS 7.1 VMScluster. It's working quite
nicely and the HTML files provide definite added functionality

However, although the HTML files have definite
advantages I am concerned about the inability to (easily if at all)
print an entire book.  For example, 
I find it desirable and necessary to print the installation guides in
entirety.
It appears that with the advent of HTML docs the ability to print a whole
manual has been lost (without clicking on each of the chapters and printing
them separately). 

Am I missing something here ?  Will this functionality disappear ?

(this IS a problem with Hypertext.  Obviously linked documentation 
has advantages for interactive browsing but if there are >1 
sections desired in hard copy, there is a problem. Our users require that
we provide the full document in postscript or PDF so they can print it
all if necessary).

Any thoughts/help would be greatly appreciated.

Thanks for listening

Rochelle Lauer
Director, Yale University High Energy Physics Computing
lauer@hepmail.physics.yale.edu



420.93Reply to: LAUER@hepvms.physics.yale.edu - ODL New DirectionsHYLNDR::BROWNThu May 01 1997 12:3094
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  30-Apr-1997 1510 -0400" 30-APR-1997 15:09 30-APR-1997 15:09:00.00
To:	US2RMC::"LAUER@hepvms.physics.yale.edu"
CC:	@BNU_CUST_RESP
Subj:	User Feedback Response "LAUER@hepvms.physics.yale.edu" (CDROM_DOCS)

 








                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               Rochelle Lauer
               Director, Yale University High Energy Physics Computing
               lauer@hepmail.physics.yale.edu

               Dear Mr. Lauer:

               Thank you for your recent feedback on the Online 
	       Documentation Library.

               The ability to print the whole book from HTML makes it
               difficult to use online, thus, most authors have opti-
               mized their HTML files for online display.

               To help alleviate this situation, most all products have
               a PostScript[TM] (.PS) or ASCII (.TXT) version of their
               install guides available as part of their binary kits.

               If a particular product's documentation is not available
               in PostScript (.PS) or ASCII formats, you may wish to
               provide feedback to that product group on either providing 
	       .PS or .TXT files, or constructing their HTML files
               as one large file that can be printed intact.

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is the intent of DIGITAL to update and enhance the
               Online Documentation Library to meet your needs, now and
               in the future.

                                                  Sincerely,

                                                  Shared Engineering Services
                                                  Information Integration Team
                                                  Digital Equipment Corporation


===================================

From:   ZKONS1::"LAUER@hepvms.physics.yale.edu" 30-APR-1997 11:40 30-APR-1997
11
:40:00.00
To:     CDROM_DOCS@ZKO.DEC.COM
CC:
Subj:   ODL New Directions

Hello,

I've just installed BNU on our VMS 7.1 VMScluster. It's working quite
nicely and the HTML files provide definite added functionality

However, although the HTML files have definite
advantages I am concerned about the inability to (easily if at all)
print an entire book.  For example,
I find it desirable and necessary to print the installation guides in
entirety.
It appears that with the advent of HTML docs the ability to print a whole
manual has been lost (without clicking on each of the chapters and printing
them separately).

Am I missing something here ?  Will this functionality disappear ?

(this IS a problem with Hypertext.  Obviously linked documentation
has advantages for interactive browsing but if there are >1
sections desired in hard copy, there is a problem. Our users require that
we provide the full document in postscript or PDF so they can print it
all if necessary).

Any thoughts/help would be greatly appreciated.

Thanks for listening

Rochelle Lauer
Director, Yale University High Energy Physics Computing
lauer@hepmail.physics.yale.edu

420.94Print All?FORTY2::KNOWLESPer ardua ad nauseamFri May 02 1997 07:3610
    Rather than putting pressure on writing groups to make their HTML
    offerings less web-like (all in one file), couldn't we ask developers
    to ship an executable that takes all the mouse-work out of printing all
    the bits of a web of HTML documents? Is it feasible for BNU to enhance
    the browser with a menu item that does this for any book (maybe it's
    not, but it's an interesting thought)?
    
    b
    [I would have put this in the "New Directions" note, but that's getting
    a bit cluttered with me talking to myself.]
420.95User Query: Daniel.Clar@supelec.fr - Printing Books with BNUHYLNDR::BROWNThu May 08 1997 16:1829
From:	ZKONS1::"Daniel.Clar@supelec.fr" 30-APR-1997 12:23 30-APR-1997 12:23:00.00
To:	cdrom_docs@zko.dec.com
CC:	
Subj:	Printing Books with BNU

Hello,

I've just installed BNU on my VMS systems and now it's no more possible to 
print a book.

Is there something to replace this ?

Thank you,

Regards,

Daniel Clar


o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o
|   Daniel Clar          	    	   e-mail : Daniel.Clar@supelec.fr  |
|   Computer Operations Manager			  : dc@supelec.fr	    |
|   Service Informatique Supelec                    and                     |
|   Plateau de Moulon                            DECUSF::CLAR_D or          |
|   91192 Gif sur Yvette Cedex - France           Daniel.Clar@decus.fr      |
|   Tel : (33 1) 69 85 14 87        	   Fax : (33 1) 69 85 12 34         |
o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o

420.96Reply to: Daniel.Clar@supelec.fr - printing docsHYLNDR::BROWNThu May 08 1997 16:1988
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  02-May-1997 0931 -0400"  2-MAY-1997 09:29  2-MAY-1997 09:29:00.00
To:	US2RMC::"Daniel.Clar@supelec.fr"
CC:	@BNU_CUST_RESP
Subj:	User Feedback Response "Daniel.Clar@supelec.fr"  (CDROM_DOCS)

 








                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               Daniel Clar
               Service Informatique Supelec
               Plateau de Moulon
               91192 Gif sur Yvette Cedex - France

               Dear Mr. Clar:

               Thank you for your recent feedback on the Online 
	       Documentation Library.

               The BNU did not change the ability of Bookreader to
               print books, this works the same as it has in the past.
               Most products have a PostScript[TM] (.PS) or ASCII
               (.TXT) version of their install guides available as
               part of their binary kits.

               If a particular product's documentation is not available
               in PostScript (.PS) or ASCII formats, you may wish to
               provide feedback to that product group on either provid-
               ing .PS or .TXT files, or constructing their HTML files
               as one large file that can be printed intact.

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is the intent of DIGITAL to update and enhance the
               Online Documentation Library to meet your needs, now and
               in the future.

                                             Sincerely,


                                             Shared Engineering Services
                                             Information Integration Team
                                             Digital Equipment Corporation



====================================

From:   ZKONS1::"Daniel.Clar@supelec.fr" 30-APR-1997 12:23 30-APR-1997
12:23:00.
00
To:     cdrom_docs@zko.dec.com
CC:
Subj:   Printing Books with BNU

Hello,

I've just installed BNU on my VMS systems and now it's no more possible to
print a book.

Is there something to replace this ?

Thank you,

Regards,

Daniel Clar


o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o
|   Daniel Clar                            e-mail : Daniel.Clar@supelec.fr  |
|   Computer Operations Manager                   : dc@supelec.fr           |
|   Service Informatique Supelec                    and                     |
|   Plateau de Moulon                            DECUSF::CLAR_D or          |
|   91192 Gif sur Yvette Cedex - France           Daniel.Clar@decus.fr      |
|   Tel : (33 1) 69 85 14 87               Fax : (33 1) 69 85 12 34         |
o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o

420.97User Query: TOM@stblaw.com - install procedure doesn't work across a networkHYLNDR::BROWNThu May 08 1997 16:2011
From:	ZKONS1::"TOM@stblaw.com"  2-MAY-1997 10:04  2-MAY-1997 10:04:00.00
To:	cdrom_docs@zko.dec.com
CC:	
Subj:	install procedure doesn't work across a network

invoking the BNU install procedure from a remote (decnet) node fails.

based on the error message, i assume that it fails to take into account the
possibility that the filespec for the CDROM contents may include a node name.

/tom crowley
420.98User Query: Daniel.Clar@supelec.fr - Several Questions on BNU (resend because no answer)HYLNDR::BROWNThu May 08 1997 16:2264
From:	ZKONS1::"Daniel.Clar@supelec.fr"  7-MAY-1997 04:57  7-MAY-1997 04:57:00.00
To:	cdrom_docs@zko.dec.com
CC:	
Subj:	Several Questions on BNU (resend because no answer)

Hello,

1) I'm trying to use BNU as described in the document called FAQ about the BNU 
and in particular :

$ define/system disk$axpdocmar971 node::disk$axpdocmar971:

If the command is 

$ dir DISK$AXPDOCMAR971

the result is :

$ Directory NODE::DISK$AXPDOCMAR971:[000,000]

000000.DIR;1        BACKUP.SYS;1        BADBLK.SYS;1        BADLOG.SYS;1
BITMAP.SYS;1        CONTENTS.ODL;1      CONTIN.SYS;1        CORIMG.SYS;1
HARDWARE.DIR;1      INDEXF.SYS;1        LABEL.DAT;1         OFFAPP.DIR;1
PRODLIST.ODL;1      PROGTOOL.DIR;1      README.DIR;1        SECURITY.SYS;1
SETUP.DIR;1         SYSMGMT.DIR;1       TELNTWRK.DIR;1      VOLSET.SYS;1

Total of 20 files.
$

But with BNU the display is :

X Online Documentation Library
  X Online Documentation Library

and when I click on Online Documentation Library, there is an error message :

Error opening bookshelf.
Title:  Online Documentation Library
File:   /NODE::DISK$AXPDOCMAR971:/000000/contents.odl
Reason: no such device

In fact, the definitions used are not taken in the logicals table but in 
bnu.dat and even with the good definition in bnu.dat the error message is 
the same.

2) Some layered products with decwindows interface consult the bookreader 
documentation as Help. It doesn't work any more.

Thank you for your answers

Regards,

Daniel Clar


o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o
|   Daniel Clar          	    	   e-mail : Daniel.Clar@supelec.fr  |
|   Computer Operations Manager			  : dc@supelec.fr	    |
|   Service Informatique Supelec                    and                     |
|   Plateau de Moulon                            DECUSF::CLAR_D or          |
|   91192 Gif sur Yvette Cedex - France           Daniel.Clar@decus.fr      |
|   Tel : (33 1) 69 85 14 87        	   Fax : (33 1) 69 85 12 34         |
o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o

420.99Reply To: Daniel.Clar@supelec.fr - Several Questions on BNU (resend because no answer)HYLNDR::BROWNThu May 08 1997 16:2295
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  03-May-1997 2041 -0400"  3-MAY-1997 20:39  3-MAY-1997 20:39:00.00
To:	US2RMC::"Daniel.Clar@supelec.fr"
CC:	@BNU_CUST_RESP
Subj:	User Feedback Response - "Daniel.Clar@supelec.fr" (CDROM_DOCS)

 








                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               Daniel Clar

               Dear Mr. Clar:

               The BNU did not change the ability of Bookreader to
               print books. Although the BNU does not support printing
               books, Bookreader still does.

               There are a few ways to print a book from the Bookreader.
               The simplest is to select all topics in the Table of
               Contents, then select File->Print Topic(s), in the Con-
               tents window.

               Alternatively, you could create a Bookreader library for
               the book(s) you wish to print, open that library with
               Bookreader and print the book from the library window as
               you have always done.

               The next release of the ODL will include a Bookreader
               hierarchy which will make the latter alternative much
               simpler.

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is the intent of DIGITAL to update and enhance the
               Online Documentation Library to meet your needs, now and
               in the future.

                                             Sincerely,

                                             Shared Engineering Services
                                             Information Integration Team
                                             Digital Equipment Corporation


====================================
From:   57320::"Daniel.Clar@supelec.fr" "Daniel Clar"  2-MAY-1997 10:21:43.65
To:     donvan::odl_cdrom
CC:
Subj:   Re: User Feedback Response "Daniel.Clar@supelec.fr"  (CDROM_DOCS)

>                                             Digital Equipment Corporation
>                                             110 Spit Brook Road
>                                             Nashua, New Hampshire 03062-2986
>
>
>               Daniel Clar
>               Service Informatique Supelec
>               Plateau de Moulon
>               91192 Gif sur Yvette Cedex - France
>
>               Dear Mr. Clar:
>
>               Thank you for your recent feedback on the Online
>               Documentation Library.
>
>               The BNU did not change the ability of Bookreader to
>               print books, this works the same as it has in the past.
>               Most products have a PostScript[TM] (.PS) or ASCII
>               (.TXT) version of their install guides available as
>               part of their binary kits.


        Sorry I don't agree with this.

        If I select a book abd choose the file menu, the only options are
        Open Book, Switch Library and Exit.

        So you have first to Open the Book and then only you're able to
        print but Topics by Topics and not the whole book.

Regards,

Daniel Clar

420.100User query; "Todd.Orf@HSV.Boeing.com" - BNUHYLNDR::BROWNFri May 16 1997 15:4622
From:	ZKONS1::"Todd.Orf@HSV.Boeing.com" 16-MAY-1997 11:01 16-MAY-1997 11:01:00.00
To:	"'cdrom_docs@zko.dec.com'" <cdrom_docs@zko.dec.com>
CC:	
Subj:	"ODL New Directions" ODL New Directions BNU configuration

When installing the BNU product on my ALPHA (VMS V6.2 1H1), I noticed
that I was asked for the two drives (logicals) to set up where the ODL
library would be mounted.

My question is:  When useing Bookreader I set up a logicals to point to
other locations of Bookreader Librarys ( DECW$BOOK, DECW$BOOKSHELF).  I
would like to get all my librarys in BNU.

Thank you for your time...




Todd Orf
VMS Systems Management

420.101Reply to: Todd.Orf@HSV.Boeing.comHYLNDR::BROWNFri May 23 1997 18:31131
From:	DONVAN::ODL_CDROM "ODL - Online Documentation Library Central Account  23-May-1997 1040 -0400" 23-MAY-1997 10:38 23-MAY-1997 10:38:00.00
To:	ZKONS1::"Todd.Orf@HSV.Boeing.com"
CC:	@BNU_CUST_RESP
Subj:	 User Feedback Response - "Todd.Orf@HSV.Boeing.com" (CDROM_DOCS)

 







                       
                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               Todd Orf
               VMS System Managment
               "Todd.Orf@HSV.Boeing.com"

               Dear Mr. Orf:

               Thank you for your recent feedback on the Online 
               Documentation Library.

               To clarify your question, you have additional bookreader
               libraries that you wish to integrate with the Bookshelf
               Navigation Utility in other locations?

               At this time, BNU can only access libraries on the same
               system.

               The Online Documentation Library bookshelves used by the
               BNU are similar to Bookreader bookshelves. Differences
               include:

               o  A title entry only has two fields: the keyword "ti-
                  tle" and the text of the title.

                  Book and Shelf entries have three fields: a keyword
                  that indicates the type of entry (e.g. SHELF, BOOK,
                  HTML), a pathname (file specification), and the text
                  of the title.

               o  Fields in ODL bookshelves are separated by white
                  space (i.e. blanks and tabs) instead of the backslash
                  ('\') character used by Bookreader. However, BNU will
                  recognize backslash characters as field separators.

               o  ODL pathnames use ISO-9660 style syntax. Pathname
                  components are separated with slash ('/') characters.
                  OpenVMS directory syntax is not recognized and will
                  cause errors. The pathnames are translated to OpenVMS
                  syntax internally.

               o  Pathnames that begin with '/' are treated as abso-
                  lute. The first component is the device name. If
                  a pathname begins with '%label', BNU looks up the
                  mount point for that label in its resource file and
                  substitutes that device for the %label field.

               o  BNU does not apply any default file extensions. You
                  must include the extension in the pathname.

 



                                                                  Page 2


               If you would like your own bookshelves to be compatible
               with the BNU, you will have to convert all of them.
               However, if your Bookreader files are all in a single
               directory, this can be assured by the following two
               steps:

               1. Make sure there are no directories in the file refer-
                  ences.

               2. Make sure all shelf file references include the file
                  extension (such as .DECW$BOOKSHELF)

               A pathname that does not start with a '/' or '%,' will
               be interpreted as relative to the current position.
               The "current position" means the location of the shelf
               file containing the reference, not your default user
               directory.

               We hope this aids you in setting up your BNU.

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is the intent of DIGITAL to update and enhance the
               Online Documentation Library to meet your needs, now and
               in the future.

                                                  Sincerely,

                                                  Shared Engineering Services
                                                  Information Integration Team
                                                  Digital Equipment Corporation



From:   ZKONS1::"Todd.Orf@HSV.Boeing.com" 16-MAY-1997 11:01 16-MAY-1997
11:01:00
.00
To:     "'cdrom_docs@zko.dec.com'" <cdrom_docs@zko.dec.com>
CC:
Subj:   "ODL New Directions" ODL New Directions BNU configuration

When installing the BNU product on my ALPHA (VMS V6.2 1H1), I noticed
that I was asked for the two drives (logicals) to set up where the ODL
library would be mounted.

My question is:  When useing Bookreader I set up a logicals to point to
other locations of Bookreader Librarys ( DECW$BOOK, DECW$BOOKSHELF).  I
would like to get all my librarys in BNU.

Thank you for your time...




Todd Orf
VMS Systems Management

420.102Positive feedback from Boeing (.101)SUPER::MULLENFri May 30 1997 18:03118
    
From:   57320::"Todd.Orf@HSV.Boeing.com" "Orf, Todd L" 23-MAY-1997 14:46:04.80
To:     "'\"Todd.Orf@HSV.Boeing.com\"@ZKONS1.enet.dec.com'" 
CC:     "'@BNU_CUST_RESP@zko.dec.com'"
Subj:   RE: User Feedback Response - "Todd.Orf@HSV.Boeing.com" (CDROM_DOCS)

Thank you for the information.  I have created ODL files from the
DECW$BOOKSHELF files and put the information into LIBRARY.ODL.

All the information is there and works great.  If I find the time I
might try to write my own HTML files and add them to the Library system

Thanks again


Todd Orf
VMS Systems Management



 



                       
                                             Digital Equipment Corporation
                                             110 Spit Brook Road
                                             Nashua, New Hampshire 03062-2986


               Todd Orf
               VMS System Managment
               "Todd.Orf@HSV.Boeing.com"

               Dear Mr. Orf:

               Thank you for your recent feedback on the Online 
               Documentation Library.

               To clarify your question, you have additional bookreader
               libraries that you wish to integrate with the Bookshelf
               Navigation Utility in other locations?

               At this time, BNU can only access libraries on the same
               system.

               The Online Documentation Library bookshelves used by the
               BNU are similar to Bookreader bookshelves. Differences
               include:

               o  A title entry only has two fields: the keyword "ti-
                  tle" and the text of the title.

                  Book and Shelf entries have three fields: a keyword
                  that indicates the type of entry (e.g. SHELF, BOOK,
                  HTML), a pathname (file specification), and the text
                  of the title.

               o  Fields in ODL bookshelves are separated by white
                  space (i.e. blanks and tabs) instead of the backslash
                  ('\') character used by Bookreader. However, BNU will
                  recognize backslash characters as field separators.

               o  ODL pathnames use ISO-9660 style syntax. Pathname
                  components are separated with slash ('/') characters.
                  OpenVMS directory syntax is not recognized and will
                  cause errors. The pathnames are translated to OpenVMS
                  syntax internally.

               o  Pathnames that begin with '/' are treated as abso-
                  lute. The first component is the device name. If
                  a pathname begins with '%label', BNU looks up the
                  mount point for that label in its resource file and
                  substitutes that device for the %label field.

               o  BNU does not apply any default file extensions. You
                  must include the extension in the pathname.

 



                                                                  Page 2


               If you would like your own bookshelves to be compatible
               with the BNU, you will have to convert all of them.
               However, if your Bookreader files are all in a single
               directory, this can be assured by the following two
               steps:

               1. Make sure there are no directories in the file refer-
                  ences.

               2. Make sure all shelf file references include the file
                  extension (such as .DECW$BOOKSHELF)

               A pathname that does not start with a '/' or '%,' will
               be interpreted as relative to the current position.
               The "current position" means the location of the shelf
               file containing the reference, not your default user
               directory.

               We hope this aids you in setting up your BNU.

               We regret any inconvenience that you have encountered
               while trying to use the Bookshelf Navigation Utility.
               It is the intent of DIGITAL to update and enhance the
               Online Documentation Library to meet your needs, now and
               in the future.

                                                  Sincerely,

                                                  Shared Engineering Services
                                                  Information Integration Team
                                                  Digital Equipment Corporation