| The RW532 is an optical Library, not an optical drive, and certainly
not a tape drive. It requires control SW to run both the library and
the drive. The specs you are quoting seem to be hardware specs, not
system specs, plus you are missing a lot of required information to
figure this out.
Remember also that backup from disk to disk is usually much slower than
backup from disk to tape, as the directory entries and allocation
tables have to be constantly updated. The RW5xx series optical systems
are disks, and suffer from this system restriction. Your actual data
transfer rate is higher than you think it is, but there is more
overhead, which cuts the rate of user data backup.
What SW is being used to control the jukebox? Version?
What density media is being used?
What controller is being used to drive the jukebox?
What else is on the bus?
How much memory in the system?
Has backup been tuned, as the backup docs recommend?
Bottom line is that the customer is probably using it for an
application that it was not really intended for.
Chris
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