| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 1008.1 | | FORTY2::PULLEN | Julian Pullen | Wed May 21 1997 18:14 | 11 |
|
Which subset was taking 35 mins? Have you got a log of
what happened?
If "setld -i | grep IBX" does not say "INSTALLED" I suggest
you try to re-install them. Once setld knows about subsets
it will always display the subsets with setld -i
Julian
|
| 1008.2 | setld and dlogin ?? | BACHUS::CUYT | | Thu May 22 1997 11:51 | 13 |
|
Are you sure customer was not using setld -l via dlogin, because
he will get setld "working" messages forever. If using setld -l on a
remote system to install subsets please use telnetto establish
connection.
btw I never had problems to install Infobroker 2.1A on a UNIX 3.2d
system.
Rgds,
Dany
|
| 1008.3 | looping at the very beginning | BACHUS::COLLART | Li p'ti fouineu - Dtn 856-8796 | Thu May 22 1997 12:23 | 34 |
|
Hello,
>
> Which subset was taking 35 mins? Have you got a log of
> what happened?
>
The install program seems looping (only "working" message) before
the list of what to install appears.
I have no log file of the installation.
> If "setld -i | grep IBX" does not say "INSTALLED" I suggest
> you try to re-install them. Once setld knows about subsets
> it will always display the subsets with setld -i
>
Customer did a "setld -d" for the 4 IBX 2.1 subsets before trying
the installation as it is asked in the patch release notes.
I cannot say if IBX subsets were still visibles in the output
of "setld -i" just before installing 2.1A....I will ask to
customer.
Customer told me that the 4 IBX subsets were listed in "setld -i"
after the aborted installation of 2.1A and that it was not possible
to do a "setld -d" on them (error message saying that they were not
installed).
I will ask more info to customer....
Thanks for support
Eric Collart
MCS Brussels
|
| 1008.4 | How to recover ? becoming urgent ! | BACHUS::COLLART | Li p'ti fouineu - Dtn 856-8796 | Fri May 23 1997 12:58 | 41 |
|
Hello,
>> If "setld -i | grep IBX" does not say "INSTALLED" I suggest
>> you try to re-install them. Once setld knows about subsets
>> it will always display the subsets with setld -i
>>
The subset of 2.1A are listed without "Installed", re-install
give same problem.
>
> Customer did a "setld -d" for the 4 IBX 2.1 subsets before trying
> the installation as it is asked in the patch release notes.
> I cannot say if IBX subsets were still visibles in the output
> of "setld -i" just before installing 2.1A....I will ask to
> customer.
>
Customer did not a "setld -i" after the initial "setld -d" .
> Customer told me that the 4 IBX subsets were listed in "setld -i"
> after the aborted installation of 2.1A and that it was not possible
> to do a "setld -d" on them (error message saying that they were not
> installed).
The subsets customer sees actually are from 2.1A .
Can someone describe me how customer can recover now ?
It becomes urgent !
Thanks for support
Eric Collart
MCS Brussels
|
| 1008.5 | Yes, decnet used ! | BACHUS::COLLART | Li p'ti fouineu - Dtn 856-8796 | Fri May 23 1997 16:06 | 24 |
|
Hello
>
>
> Are you sure customer was not using setld -l via dlogin, because
> he will get setld "working" messages forever. If using setld -l on a
> remote system to install subsets please use telnetto establish
> connection.
>
I just contacted customer and YES he was connected via decnet
from a vax .....
Cust will retry installation from telnet connection or from the
system console and will give me feedback on monday....
Thanks for help
Eric Collart
MCS Brussels
|