| Title: | MAILBUS - Message Router and its Gateways |
| Notice: | Kit Copy Utility - 100.1, Problems - 5.*, Kit Support - 103.1 |
| Moderator: | FORTY2::YUILLE |
| Created: | Thu Jun 11 1992 |
| Last Modified: | Thu Jun 05 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 3209 |
| Total number of notes: | 7125 |
My customer sends a X400 mail from ALL-IN-1. He receive the following
error report. My customer said that it is too complicated when his end users
to receive this reply because my customer is a banking environment, his end
users do not have computer knowledges. He would like to modiy the content
such as "message is non-delivered, please contact the system manager".
Would anyone know that my Customer can do the the job or not ? If it is
"yes". How can it change ?
Any advice should be appreciated.
-------------------------------------------------------------------------------
From: HGCS24::MRGATE 31-DEC-1996 14:31:40.37
To: MASCOTTANG
CC:
Subj: Message Router delivery notification message
RE Message ID: G00000E4830DEC199614222929
UA content ID: TEST
Attempted delivery to:
Country : hk
Administrative Domain : attmail
Surname : 3dechkmcstang
Given name : mascot
Route : @HGCS24 <--
Route : @ATTMAIL
Route : @1=hk
Route : @2=attmail
Userid : mascot 3dechkmcstang
Arrival date : 30-DEC-1996 14:22
This delivery failed. Failure reason was "unable to transfer".
Diagnostic was "max time expired".
Message-id: G00000E4830DEC199614222929
From: NAME: MASCOTTANG
FUNC: HKMCS <MASCOT TANG@4=HKMCS@5=HKMCS@3=DECHKMCS@2=ATTMAIL@1=HK@ATTMAIL@HGCS24>
Subject: TEST
Precedence: 1
To: NAME: 3dechkmcstang <mascot 3dechkmcstang@2=attmail@1=hk@ATTMAIL@HGCS24>
Date: 31-Dec-1996
Posted-date: 31-Dec-1996
VMSmail To information: MRGATE::"ATTMAIL::1=hk::2=attmail::3::dechkmcs::6=tang::7=mascot"
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 3171.1 | Don't remove the diagnostic info from the report | ZUR01::ASHG | Grahame Ash @RLE | Thu Feb 20 1997 11:07 | 16 |
This request originated in Note 2523 in IOSG::ALL-IN-1, where I discovered that the system receiving the NDR is ALL-IN-1 V3.0A, which uses the V1 MR interface. Mascot, I'll repeat something I said in that discussion. If you change the non-delivery report to say "Please see your system manager", what is the system manager supposed to do? If the recipient shows the manager the report in .0, at least he knows what the problem is. Would it not be a better solution if the users were told to FORWARD their non-delivery reports to the Manager? I think changing the reports as your customer suggests will cause even more confusion. grahame | |||||
| 3171.2 | ACISS2::LENNIG | Dave (N8JCX), MIG, @CYO | Thu Feb 20 1997 15:23 | 6 | |
Just a bit of an aside, but if they are "sending an X400 mail from
ALL-IN-1", it seems a bit odd they would get the delivery report
from MRGATE. In either case (MRGATE or ALL-IN-1 pre-V3.1) MR is
the entity that is generating the text, and it is hard-coded...
Dave
| |||||
| 3171.3 | thank you | HGOSPS::MASCOTTANG | Fri Feb 21 1997 06:12 | 2 | |
I inform to customer it is hard-coded. Thank you.
| |||||