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Conference decwet::hsm-4-unix

Title:	HSM for UNIX Platforms
Notice:	Kit Info in note 2.1 -- Public Info Pointer in 3.1
Moderator:	DECWET::TRESSEL

Created:	Fri Jul 08 1994
Last Modified:	Wed Jun 04 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	238
Total number of notes:	998

238.0. "Status/future of HSM" by RYNGET::BASHA () Wed Jun 04 1997 12:11

    Hello,
    What's the status of the HSM product?
    Is it currently in maintenance/support mode only?
    What are the plans in this area? Would we have a successor product?
    
    If there are notes in this or in other conferences discussing
    this, please give me a pointer.
    
    We have a couple of systems using HSM, and I'd like to know what
    support we can expect to get should something break. Also, we need to
    do a couple of similar installations, and I'd like to know whether
    that's the way to go.
    
    Thanks a lot,
    Maria.

T.R Title User Personal
Name Date Lines

238.1 DECWET::TRESSEL Pat Tressel Wed Jun 04 1997 23:43 49

T.R	Title	User	Personal Name	Date	Lines
238.1		DECWET::TRESSEL	Pat Tressel	`Wed Jun 04 1997 23:43`	49
	Maria -- > What's the status of the HSM product? > Is it currently in maintenance/support mode only? If my information is still right, then Polycenter HSM has been removed from the official price guide, but can still be sold through the end of this calendar year (using a special part number). Engineering is no longer doing active development, but is doing support, including bug fixes. > We have a couple of systems using HSM, and I'd like to know what > support we can expect to get should something break. Let me get the official word on this, and I'll get back to you. I believe the intent is to continue servicing trouble calls as long as there are customers (or perhaps more accurately, customers with service contracts, though I don't know of HSM customers without them). We are not planning on issuing a "last" release, but there are several updates to the current kit that are available -- I'll make sure these are moved to our ftp site. > What are the plans in this area? Would we have a successor product? For mid-range systems, the successor is NetWorker HSM, which typically uses tape, not optical, jukeboxes, though it could use optical. Drawbacks are that it has a slower response time, it's visible to the user that a file has been migrated, and files are migrated as a whole. But tape does have a higher capacity than an optical platter, and a higher data transfer rate. There's also a fair amount of integration with NetWorker backup. The Notes conference that will be used for NetWorker HSM is the main NetWorker conference, DECWET::NETWORKER. For high-end solutions, there hasn't been a single answer -- these have apparently been handled on a case by case basis. Craig Huber, the HSM product manager, can give you more info on this. His e-mail address is DECWET::HUBER. > Also, we need to do a couple of similar installations, and I'd like > to know whether that's the way to go. That's a very hard question. Do they have to be compatible with your current sites? If not, what sort of file sizes will they have, and what total amount of data? Do they need fast response time? Will they be updating files frequently, or will the data be mostly static once it's written? -- Pat

Maria --

> What's the status of the HSM product?
> Is it currently in maintenance/support mode only?

If my information is still right, then Polycenter HSM has been removed
from the official price guide, but can still be sold through the end of
this calendar year (using a special part number).  Engineering is no
longer doing active development, but is doing support, including bug
fixes.

> We have a couple of systems using HSM, and I'd like to know what
> support we can expect to get should something break.

Let me get the official word on this, and I'll get back to you.  I believe
the intent is to continue servicing trouble calls as long as there are
customers (or perhaps more accurately, customers with service contracts,
though I don't know of HSM customers without them).

We are not planning on issuing a "last" release, but there are several
updates to the current kit that are available -- I'll make sure these are
moved to our ftp site.

> What are the plans in this area?  Would we have a successor product?

For mid-range systems, the successor is NetWorker HSM, which typically
uses tape, not optical, jukeboxes, though it could use optical.  Drawbacks
are that it has a slower response time, it's visible to the user that a
file has been migrated, and files are migrated as a whole.  But tape does
have a higher capacity than an optical platter, and a higher data transfer
rate.  There's also a fair amount of integration with NetWorker backup.
The Notes conference that will be used for NetWorker HSM is the main
NetWorker conference, DECWET::NETWORKER.

For high-end solutions, there hasn't been a single answer -- these have
apparently been handled on a case by case basis.  Craig Huber, the HSM
product manager, can give you more info on this.  His e-mail address is
DECWET::HUBER.

> Also, we need to do a couple of similar installations, and I'd like
> to know whether that's the way to go.

That's a very hard question.  Do they have to be compatible with your
current sites?  If not, what sort of file sizes will they have, and
what total amount of data?  Do they need fast response time?  Will they
be updating files frequently, or will the data be mostly static once
it's written?

-- Pat