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Conference decwet::hsm-4-unix

Title:HSM for UNIX Platforms
Notice:Kit Info in note 2.1 -- Public Info Pointer in 3.1
Moderator:DECWET::TRESSEL
Created:Fri Jul 08 1994
Last Modified:Wed Jun 04 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:238
Total number of notes:998

237.0. "platter not internal message" by DECWET::TRESSEL (Pat Tressel) Fri May 30 1997 19:36

       <<< TURRIS::DISK$NOTES_PACK2:[NOTES$LIBRARY]DIGITAL_UNIX.NOTE;1 >>>
                               -< DIGITAL UNIX >-
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Note 9995.0                      HSM's message?                       No replies
TKTV20::ASANO                                        39 lines  30-MAY-1997 07:23
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Hi.

My customer got the following mail from system.
What does it mean ? 
If the message means bad message, I will suggest to customer what shall he 
does. 
Is this Bad message?             

[ ENVIRONMENT ] 

DIGITAL UNIX 3.2G
POLYCENTER HSM 1.2A
MO device is attached. 

[ MESSAGE ]
From qr Mon May 26 11:34:51 1997 
Date: Mon, 26 May 1997 11:34:51 +0900
From:<qr>
Message-id : <9705260234.AA03377@lodestone.crl.go.jp>
Apparently-To: root

A migrate in has been requested from platter a1960 , which does not
have a status of JINTERNAL; it may be out of the jukebox or otherwise
altered.
The request(s) causing this mail message will be queued until they can be
serviced.






Best Regards.
Thanks.
Minoru Asano/KC/CSC/MCS


 
T.RTitleUserPersonal
Name
DateLines
237.1Let's find out what happened to that platterDECWET::TRESSELPat TresselFri May 30 1997 21:3626
Minoru --

> A migrate in has been requested from platter a1960 , which does not
> have a status of JINTERNAL; it may be out of the jukebox or otherwise
> altered.

This is possibly a bad message.  It means that there is a file that has
data on platter a1960, but HSM can't use that platter.  This can happen
(as the message says) if the "state" of the platter is set so HSM is
not permitted to use it, or if HSM couldn't find it in the jukebox.

The first thing to do is to find out what platters are in the jukebox,
and what the states of the platters are.  Please ask the customer to do:

  listm -f

and post the results here.

Also please ask if they took any platters out of the jukebox.

And ask if there are any messages in /usr/efs/jlog or /usr/efs/qrlog that
say ERROR or WARNING.

Thanks!

-- Pat Tressel
237.2Thank you. I will suggest....TKTV20::ASANOMon Jun 02 1997 07:0518
Thnk you very much. 
I will suggest the operation to the customer.
I will reply this note after call back to me from customer. 


>The first thing to do is to find out what platters are in the jukebox,
>and what the states of the platters are.  Please ask the customer to do:
>
>  listm -f
>
>and post the results here.
>
>Also please ask if they took any platters out of the jukebox.
>
>And ask if there are any messages in /usr/efs/jlog or /usr/efs/qrlog that
>say ERROR or WARNING.