| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 1006.1 | | QUARK::LIONEL | Free advice is worth every cent | Wed Feb 15 1995 14:57 | 4 |
| 1006.2 | .... | SWAM1::MEUSE_DA | | Wed Feb 15 1995 15:07 | 11 |
| 1006.3 | | EVMS::SCHUETZ | VMS Clusters - Memory Channel | Wed Feb 15 1995 17:01 | 3 |
| 1006.4 | Service ???? | MSDOA::MCCLOUD | plug & pray | Wed Feb 15 1995 20:50 | 3 |
| 1006.5 | Thanks for the help ! | OTTAWA::MELANSON_D | | Wed Feb 15 1995 20:58 | 7 |
| 1006.6 | | NPSS::BRANAM | Steve, Network Product Support | Thu Feb 16 1995 16:41 | 23 |
| 1006.7 | | EVMS::SCHUETZ | VMS Clusters - Memory Channel | Thu Feb 16 1995 16:57 | 4 |
| 1006.8 | Better of with a TRS80 | STAR::JDOWNEY | | Thu Feb 16 1995 17:50 | 11 |
| 1006.9 | You get what you pay for | MKOTS1::BURNETT | RICHIE - And the Rich get Richer | Thu Feb 16 1995 18:15 | 20 |
| 1006.10 | Not with a ten foot pole | BSS::BROPHY | | Thu Feb 16 1995 18:37 | 9 |
| 1006.11 | | STAR::BALLISON | | Thu Feb 16 1995 18:44 | 9 |
| 1006.12 | How much memory can a woodchuck chuck? | FABSIX::J_HAWKINS | Where's the MRC's? | Tue Apr 22 1997 02:18 | 16 |
| I have a PB Legend 2440 with 16M RAM. It has a spare 72-pin simm slot
for an upgrade in memory. I am looking to fill this void however I
don't know whether to add 8M or 16M. I've been told to check the
manual for how much I can expand it. Unfortunately PB doesn't come
with a manual but rather a "Customer fact sheet", which is no help. PB
has a upgrade support/question hotline that I can call for the low
price of $29.95 a year. I was hoping to avoid giving PB any more of my
money.
Question: Does anyone know the how much memory I can upgrade the PB
Legend 2440 to?
Thanks in advance for any help.
FABSIX::J_HAWKINS or jhawkins@net1plus.com
|
| 1006.13 | Packard Bell Support info | ALFSS1::cop-dhcp-2-215.cop.dec.com::skinnerj | | Tue Apr 22 1997 14:09 | 45 |
| I found the following at http://www.packardbell.com.
"Technical Support
If you would like to send e-mail to our Technical Support Department, please
address the message
to:
United States Support Mailbox
support@packardbell.com
Canadian Support Mailbox
pbtscan@passport.ca
Canadian Customer Service Mailbox
pbcscan@passport.ca
How to write to our Support Mailboxes
Packard Bell Internet
To send Internet e-mail, start your mail application and type the address as
it appears above into in the TO: area or you can alternately click on the
links above.
Prodigy
To write to an Internet mail address on Prodigy, go to your Prodigy Mailbox
and type the address as it appears above in the TO: area or you can
alternately click on the links above.
CompuServe
To write to an Internet mail address on CompuServe, go to your CompuServe
Mailbox and type the address as it appears above in the TO: area or you can
alternately click on the links above. Some CompuServe access software requires
that you preface the address with INTERNET: as to alert the mail program that
you are writing to an external address. For example, INTERNET:
support@packardbell.com is the proper address for our United States support
mailbox.
America Online (AOL)
To write to an Internet mail address on America Online, select the Compose
Mail menu item and type the Internet mail address in to the TO: address box or
you can alternately click on the links above."
They also have a 900 number for $2.00 a minute that could answer your
question.
Jay
|
| 1006.14 | Ha, that's a joke .. | PTOSS1::MATSCHERZ | | Tue Apr 22 1997 17:16 | 5 |
| Oh, don't expect an answer from them thou. I did that a month or two
ago and I'm still waiting for them to answer that email.
Good luck thou !!
Stevem..
|
| 1006.15 | | RELYON::VILCANS | | Tue Apr 22 1997 18:32 | 6 |
|
re: PaBell
It was an interesting stat from one on the PC mags that 15% of all
Packard Bell technical support issues are never closed. This was the
worst in the industry by far.
|
| 1006.16 | Any memory on the motherboard? | EVMS::YAHWHO::PETROVIC | Think... there *must* be a harder way... | Fri Apr 25 1997 18:39 | 20 |
| I own a PB machine, although it isn't the same model. I have used the support
e-mail address and learned several things about my machine w/r/t bios upgrades,
etc. I must have been counted in that 15% closed call statistic. All within 24
hours of initially posting the question. One thing that help tremendously is
sending them the "manufacturer's number" which seems similar to an auto's VIN.
It reveals to the support people (who must have the Cpt. America Decoder Ring)
exactly what motherboard, bios rev, etc. is in your system. The customer fact
sheet should have this number somewhere on it.
Anyway on to trying to offer some helpful info.
If there is no memory on board, such as 8Ks worth, then that simm is a 16Mb
unit, and given that there's only one left open, it is a pretty good guess that
another of the same capacity can be added.
In the case of my machine, memory has to be added in pairs, there's room for 4
simms.
Chris
|