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Conference netcad::hub_mgnt

Title:DEChub/HUBwatch/PROBEwatch CONFERENCE
Notice:Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7
Moderator:NETCAD::COLELLADT
Created:Wed Nov 13 1991
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4455
Total number of notes:16761

2089.0. "DECswitch reboots intermittently" by STKHLM::DUFVA () Fri Mar 10 1995 10:36

Also posted in the FDDI notesfile:

Hi,

A customer has two DECswitch 900EF (DEFBA-MA rev. A01)that reboots very
intermittently, once or twice a month. Not at the same moment, but last
Monday both switches rebooted within two hours. 

They have got V1.4.1 s/w which was said to contain some debug code.

The config is five DECconcentrator 500:s on a dual ring. To these are
several SAS systems connected as well as two DECswitch 900EF with dual-
homing to different DC500:s.
The DEFCN:s are V3.3 (and V3.4 in one case), according to the customer.

The only thing I noticed is that they have a complex bridge config with more
than seven bridges (Ethernet & FDDI) in serial. The network map was unclear,
but there might be nine bridges in serial.

From MCC:
-----------------------------------------------------------------------------

     Rule name:  Domain LOCAL_NS:.ip_noder Rule snmp_down
 Managed Object:  SNMP LOCAL_NS:.dmhub_kj197
    Detected at:  6-MAR-1995 12:08:47.53
    Description:  Node Unreachable, check node.
       Severity:  Critical
     Expression:  (OCCURS (SNMP *  Ip Reachability Down))
           Data:  The last event detected: SNMP LOCAL_NS:.dmhub_kj197 IP
                    Reachability Down   6-MAR-1995 12:08:45.78
Event Arguments:  Event: IP Reachability Down Entity is no longer reachable :
----------------------------------------------------------------------------

From console port in hub:

DEChub 900 MultiSwitch
==============================================================================

                    DEChub 900 MultiSwitch INSTALLATION MENU

                   [1]  Reset with Factory Defaults
                   [2]  Reset with Current Settings
                   [3]  Show Current Settings
                   [4]  Set SNMP Read/Write Community
                   [5]  Add SNMP Trap Addresses
                   [6]  Delete SNMP Trap Addresses
                   [7]  Dump Error Log
                   [8]  Set In-Band Interface IP Address
                   [9]  Downline Upgrade
                   [10] Set Out-of-Band Interface IP Address
                   [11] Set Out-of-Band Interface Port Speed
                   [12] Start Event Display Mode
                   [13] Start Redirect Mode

==============================================================================

                           Enter selection : 7



DEChub 900 MultiSwitch
==============================================================================

                                DUMP ERROR LOG
                            Current Reset Count: 36

==============================================================================



        Entry        = 9049
        Time Stamp   = 0 2067
        Reset Count  = 30
        Duplicate IP Address detected in slot 8

Dump another entry [Y]/N? y

        Entry        = 9048
        Time Stamp   = 0 1639792
        Reset Count  = 24
        Duplicate IP Address detected in slot 8

Dump another entry [Y]/N? y

        Entry        = 9047
        Time Stamp   = 0 1594511
        Reset Count  = 24
        Duplicate IP Address detected in slot 8

Dump another entry [Y]/N? y

        Entry        = 9046
        Time Stamp   = 0 1568069
        Reset Count  = 24
        Duplicate IP Address detected in slot 8

Dump another entry [Y]/N? y

        Entry        = 9045
        Time Stamp   = 0 273094
        Reset Count  = 23
        Duplicate IP Address detected in slot 5

Dump another entry [Y]/N? y

        Entry        = 9044
        Time Stamp   = 0 0
        Reset Count  = 21
        SW    V2.2.1->   V3.0.0; Config cleared.

Dump another entry [Y]/N? y
==============================================================================

No more Error Log entries.
                       Press Return for Main Menu ...

DEChub 900 MultiSwitch
==============================================================================

                    DEChub 900 MultiSwitch INSTALLATION MENU

                   [1]  Reset with Factory Defaults
                   [2]  Reset with Current Settings
                   [3]  Show Current Settings
                   [4]  Set SNMP Read/Write Community
                   [5]  Add SNMP Trap Addresses
                   [6]  Delete SNMP Trap Addresses
                   [7]  Dump Error Log
                   [8]  Set In-Band Interface IP Address
                   [9]  Downline Upgrade
                   [10] Set Out-of-Band Interface IP Address
                   [11] Set Out-of-Band Interface Port Speed
                   [12] Start Event Display Mode
                   [13] Start Redirect Mode

==============================================================================

                           Enter selection : 13
          Enter the slot number for redirection (1-8) : 8

        Console redirected to 8: DECbridge 900MX

                Attempting connection [Ctrl/C to abort] ...

                          Connection Successful!




DECbridge 900MX - slot 8
==============================================================================

                       DECbridge 900MX INSTALLATION MENU

                   [1]  Reset with Factory Defaults
                   [2]  Reset with Current Settings
                   [3]  Show Current Settings
                   [4]  Set SNMP Read/Write Community
                   [5]  Add SNMP Trap Addresses
                   [6]  Delete SNMP Trap Addresses
                   [7]  Dump Error Log
                   [8]  Set In-Band Interface IP Address
                   [9]  Set In-Band Interface Default Gateway Address
                   [10] Downline Upgrade
                   [11] Module-Specific Options

                   [Ctrl/C] Return to Hub Manager Menu

==============================================================================

                           Enter selection : 3

DECbridge 900MX - slot 8
==============================================================================

DECbridge 900MX, 6-Ethernet/FDDI Bridge, HW=v0/1,RO=v0.2,SW=v1.4.1  
SysUpTime                                 : 3 days 04:18:18   2 resets
SNMP Read/Write Community                 : public
SNMP Trap Addresses                       : Not Configured
Status of Last Downline Upgrade           : TFTP Read
                                            9 days 01:18:50   11 resets
                                            Transfer Complete.
In-Band Interface Hardware Address        : 08-00-2B-A6-1D-E8
In-Band Interface IP Address              : 157.96.201.3
In-Band Interface Default Gateway Address : 157.96.192.1

==============================================================================


                       Press Return for Main Menu ...

DECbridge 900MX - slot 8
==============================================================================

                       DECbridge 900MX INSTALLATION MENU

                   [1]  Reset with Factory Defaults
                   [2]  Reset with Current Settings
                   [3]  Show Current Settings
                   [4]  Set SNMP Read/Write Community
                   [5]  Add SNMP Trap Addresses
                   [6]  Delete SNMP Trap Addresses
                   [7]  Dump Error Log
                   [8]  Set In-Band Interface IP Address
                   [9]  Set In-Band Interface Default Gateway Address
                   [10] Downline Upgrade
                   [11] Module-Specific Options

                   [Ctrl/C] Return to Hub Manager Menu

==============================================================================

                           Enter selection : 7



DECbridge 900MX - slot 8
==============================================================================

                                DUMP ERROR LOG
                            Current Reset Count: 2

==============================================================================


Entry #       = 3
Entry Status  = 0   [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id      = 10
Firmware Rev  = 1.4
Reset Count   = 6
Timestamp     =    0    0    0
Write Count   = 6
FRU Mask      = 0
Test ID       = DEAD
Error Data    = SR=2704 PC=0306CF8E Error Code=00002008 ProcCsr=6569
Registers     = D0=0004A704 D1=008000A5 D2=00A50025 D3=030020D8
                D4=00068CE1 D5=00000000 D6=00068CE0 D7=00000000
                A0=00000000 A1=00000000 A2=00000000 A3=00000000
                A4=00000000 A5=00000000 A6=00000000 A7=0004A6D0
Dump another entry [Y]/N? y
Entry #       = 2
Entry Status  = 0   [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id      = 10
Firmware Rev  = 1.4
Reset Count   = 5
Timestamp     =    0   16 3F37
Write Count   = 6
FRU Mask      = 0
Test ID       = DEAD
Error Data    = SR=0000 PC=03025D6E Error Code=00002020 ProcCsr=756D
Registers     = D0=0306C18A D1=00000000 D2=00001018 D3=00000003
                D4=0004A798 D5=03065A52 D6=0005882C D7=00000000
                A0=00000000 A1=00000000 A2=00000000 A3=00000000
                A4=00000000 A5=00000000 A6=00000000 A7=0004A6D4
Dump another entry [Y]/N? y
Entry #       = 1
Entry Status  = 0   [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id      = 10
Firmware Rev  = 1.4
Reset Count   = 13
Timestamp     =    0    3  461
Write Count   = 6
FRU Mask      = 0
Test ID       = DEAD
Error Data    = SR=2408 PC=00070614 Error Code=00002010 ProcCsr=7D6D
Registers     = D0=20000307 D1=20D80300 D2=00000001 D3=00000005
                D4=0004A870 D5=00061880 D6=030020D8 D7=00000000
                A0=00000000 A1=00000000 A2=00000000 A3=00000000
                A4=00000000 A5=00000000 A6=00000000 A7=0004A850
Dump another entry [Y]/N? y
Entry #       = 0
Entry Status  = 0   [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id      = 10
Firmware Rev  = 1.4
Reset Count   = 12
Timestamp     =    0   40 896D
Write Count   = 6
FRU Mask      = 0
Test ID       = DEAD
Error Data    = SR=0000 PC=03025D6E Error Code=00002020 ProcCsr=7D6D
Registers     = D0=0306C18A D1=00000000 D2=00000D6B D3=00000003
                D4=0004A798 D5=03065A52 D6=0005882C D7=00000000
                A0=00000000 A1=00000000 A2=00000000 A3=00000000
                A4=00000000 A5=00000000 A6=00000000 A7=0004A6D4
Dump another entry [Y]/N? y
==============================================================================

No more Error Log entries.
                       Press Return for Main Menu ...

DECbridge 900MX - slot 8
==============================================================================

                       DECbridge 900MX INSTALLATION MENU

                   [1]  Reset with Factory Defaults
                   [2]  Reset with Current Settings
                   [3]  Show Current Settings
                   [4]  Set SNMP Read/Write Community
                   [5]  Add SNMP Trap Addresses
                   [6]  Delete SNMP Trap Addresses
                   [7]  Dump Error Log
                   [8]  Set In-Band Interface IP Address
                   [9]  Set In-Band Interface Default Gateway Address
                   [10] Downline Upgrade
                   [11] Module-Specific Options

                   [Ctrl/C] Return to Hub Manager Menu

==============================================================================

                           Enter selection : 11

DECbridge 900MX - slot 8
==============================================================================

                   DECbridge 900MX Installation


                   [1]  Set Ethernet configuration in standalone mode
                   [2]  Return to Main Menu
==============================================================================

                           Enter selection : 12      2

DECbridge 900MX - slot 8
==============================================================================

                       DECbridge 900MX INSTALLATION MENU

                   [1]  Reset with Factory Defaults
                   [2]  Reset with Current Settings
                   [3]  Show Current Settings
                   [4]  Set SNMP Read/Write Community
                   [5]  Add SNMP Trap Addresses
                   [6]  Delete SNMP Trap Addresses
                   [7]  Dump Error Log
                   [8]  Set In-Band Interface IP Address
                   [9]  Set In-Band Interface Default Gateway Address
                   [10] Downline Upgrade
                   [11] Module-Specific Options

                   [Ctrl/C] Return to Hub Manager Menu

==============================================================================

                           Enter selection : 

DEChub 900 MultiSwitch
==============================================================================

                    DEChub 900 MultiSwitch INSTALLATION MENU

                   [1]  Reset with Factory Defaults
                   [2]  Reset with Current Settings
                   [3]  Show Current Settings
                   [4]  Set SNMP Read/Write Community
                   [5]  Add SNMP Trap Addresses
                   [6]  Delete SNMP Trap Addresses
                   [7]  Dump Error Log
                   [8]  Set In-Band Interface IP Address
                   [9]  Downline Upgrade
                   [10] Set Out-of-Band Interface IP Address
                   [11] Set Out-of-Band Interface Port Speed
                   [12] Start Event Display Mode
                   [13] Start Redirect Mode

==============================================================================

                           Enter selection : 

********************************************************************************

Any ideas will be appreciated,

Nils.
T.RTitleUserPersonal
Name
DateLines
2089.1Have we heard about this customer before?NETCAD::BATTERSBYFri Mar 10 1995 13:356
    Nils, is this customer the same customer (Astra-Draco) mentioned in 
    note 1671.2?
    If so perhaps the thread ought to continue there instead of opening
    up a new note topic.
    
    Bob
2089.2ProbablySTKHLM::DUFVAMon Mar 13 1995 14:126
    re: .1
    
    Probably it's the same problem, we had several people leaving a couple
    of weeks ago and they left some problems unsolved.
    
    Nils.