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Conference netcad::hub_mgnt

Title:	DEChub/HUBwatch/PROBEwatch CONFERENCE
Notice:	Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7
Moderator:	NETCAD::COLELLADT

Created:	Wed Nov 13 1991
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4455
Total number of notes:	16761

1764.0. "%LIB-E-KEYNOTFOU" by BACHUS::DEMEYER () Tue Dec 06 1994 13:58

Hello,


A first time installation of HUBwatch V3.1 for OpenvmsVAX was done on a 
VAX 4000 . The VAX is running Multinet TGV V3.3B .
The installation gave no problems .

When they start up a Hubwatch session , on some Decwindows vaxstation ,
they get the following error :

	%LIB-E-KEYNOTFOU , key not found in tree
	%SYSTEM-F-ACCVIO , access violation
		stackdump follows


Any idea in what direction to look ?

Thanks,

Luc

T.R	Title	User	Personal Name	Date	Lines
1764.1	No clue.	SLINK::HOOD	I'd rather be at the Penobscot	`Tue Dec 06 1994 15:19`	14
	What version of OpenVMS? >When they start up a Hubwatch session , on some Decwindows vaxstation , >they get the following error : Does this mean it works on some workstations and not on others? If so, what are the differences? We're running MultiNet 3.3A here. I seem to remember a MultiNet problem, but I think that was fixed with 3.3A (but maybe it was added to 3.3B). I'll have to check. Tom Hood HUBwatch
1764.2	OpenVMS 6.1	BACHUS::DEMEYER		`Wed Dec 07 1994 06:23`	10
	Thanks for your reply . The version of OpenVMS is 6.1 . It doesn't work on none of the workstations they tried . Thanks, Luc
1764.3	Don't ask VMS for help!	ROGER::GAUDET	Because the Earth is 2/3 water	`Wed Dec 07 1994 14:51`	17
	Gee, VMS is a ton of help on this error (NOT!): >> %LIB-E-KEYNOTFOU , key not found in tree $ HELP/MESSAGE KEYNOTFOU KEYNOTFOU, key not found in tree Facility: LIB, Library Facility Explanation: The specified key is not found in the tree. User Action: Take appropriate action. Dear VMS, thank you for sharing that with us. :-( ...Roger...
1764.4	Solved!	BACHUS::DEMEYER		`Thu Dec 22 1994 12:56`	11
	Finally I went on site and lucky me ... solved it . The problem came from the fact that a certain file, 'ucx$ipc_shr.exe' , was installed twice , once in specific (by UCX) and once in common (by Hubwatch) .Whenever Hubwatch was started it tried to use the image installed in specific .This image was not compatible with TGV hence the problem . The solution was to deinstall and delete the image in specific . Cheers .