| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 1634.1 | In Spain too | ISIDRO::ELSA | | Mon Oct 31 1994 10:33 | 12 |
|
Hi,
Here in Spain is the same situation for the customers. The
hubs hardware and modules arrive with the firmware version old
and the customer is sufering the situation that have lost time
and call to Digital in order to solve this situation.
The last paragraph that you said I don't know because I don't
sufer this.
|
| 1634.2 | | NETCAD::ANIL | | Mon Oct 31 1994 22:06 | 9 |
| Although this does not address the question of why new products
arrive with old firmware (manufacturing starts using new firmware
as soon as it is released, so I suspect this is a logistical problem),
if the customer has an Internet connection it's easy to
get firmware for any hub product. In fact it's a good idea to
check here regularly (every few months) to stay up-to-date. See
release notes for pointers.
Anil
|
| 1634.3 | Not many customers in our territory have Internet Connection | GIDDAY::STANISLAUS | | Tue Nov 01 1994 02:46 | 5 |
|
In our SPT territory 6 out of 10 DEChub900 customers do not have
Internet Connectivity.
Alphonse
|
| 1634.4 | Making a PC with DECROU installed load a DECbridge 900MX ?? | GIDDAY::STANISLAUS | | Tue Nov 01 1994 03:23 | 31 |
|
I have a PC which I use for downline loading my DECnis in our CSC lab
using DECROU - the DECnis PC configurator.
I edited the bootp.tab file in the DECROU directory and added a bootp
entry for a customer's brain-dead DECbridge 900MX. (customer interrupted the
DB900MX power while flash-loading).
Then I say DECROU and within DECROU menu I select BOOTP.
Then I power up the flash-corrupted DB900MX and follow note number
1193.1 in this conference - how to resurrect dead DB900MX.
LED for port 1 lights green. I see a BOOTP request from the DB900MX
on my PC. I see a file match found DEFAB140.BIN. I see the second LED light
on the DB900MX for abot 30 or 40 seconds (meaning BOOTP response is received
and TFTP process has started). After this 40 secods or so, LED 1 turns ON and
LED 2 turns OFF. I get a message on the PC running BOOTP under DECROU sending
file DEFAB140.BIN, then timed-out on send, timed-out on resend, again and again.
Finally we resurected this DB900MX using our CSC's Ultrix System by
putting a bootp tab entry on that system.
So there is something specific to DECROU BOOTP. Is it meant to load
DECnis only. The same PC can load our DECnis fine using BOOTP.
Cross Posted in DECnis conference.
Alphonse
|
| 1634.5 | How can we make it better? | ROGER::GAUDET | Because the Earth is 2/3 water | Tue Nov 01 1994 11:56 | 10 |
| The current mechanisms we use to distribute the DEChub firmware include the SSB,
internal DECnet and WWW access, and external Internet access. I would like to
solicit any other suggestions for making the latest firmware available so that
customers get updates more quickly. As Anil mentioned earlier, manufacturing
receives the latest images very soon after they are released, but the logistics
of upgrading in-stock modules is problematic at best.
Here's your chance to be heard.
...Roger...
|
| 1634.6 | | NETCAD::SLAWRENCE | | Wed Nov 02 1994 14:41 | 8 |
| .3 says:
> In our SPT territory 6 out of 10 DEChub900 customers do not have
> Internet Connectivity.
You do (or can) - sounds like an opportunity for you to be a hero to
your customer...
|
| 1634.7 | | STRWRS::KOCH_P | It never hurts to ask... | Wed Nov 02 1994 20:56 | 4 |
|
I think we should seriously consider putting this software on CDROM and
include that with the standard kit. We could put alot on the CDROM
including marketing materials, etc including the firmware updates.
|
| 1634.8 | The firmware will be there soon! | ROGER::GAUDET | Because the Earth is 2/3 water | Thu Nov 03 1994 11:42 | 4 |
| Look for the DEChub Consolidated Firmware Kit V1.1 to be included on the Nov. 94
Consolidated Distribution CDROM for OpenVMS. DECndu Plus will be there also.
...Roger...
|
| 1634.9 | re:.4 DECrou works for me! | TROFS::WEBSTER | NIS, London, Canada | Thu Nov 03 1994 12:08 | 17 |
| RE: .4
>
> So there is something specific to DECROU BOOTP. Is it meant to load
>DECnis only. The same PC can load our DECnis fine using BOOTP.
>
If you check in this this conference & and the Brouter notes, you will
see that I have sucessfully used the DECrou software to upload the firmware
into the modules. I too modified the BOOTP.TAB file, and had no problem. But,
I was not trying to revive a brain-dead DB900MX, just load in new FW. Connected
to the module, and from the menu, input the IP address of the bootp server
and the filename, and viola...update done.
-Larry
|