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Conference netcad::hub_mgnt

Title:DEChub/HUBwatch/PROBEwatch CONFERENCE
Notice:Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7
Moderator:NETCAD::COLELLADT
Created:Wed Nov 13 1991
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4455
Total number of notes:16761

1245.0. "Hub900 + bridge900 crashes" by COMICS::REYNOLDS (Mad Dogs and Englishmen) Fri Jul 22 1994 14:44

    
    Can anyone help regarding the following crash problems:
    
    
    A customer had 11 hub900s installed 3 weeks ago.
    
    Hubs all have same config:    conc900    connects SAS devices 
                                  bridge900  bridges external ring to
                                             backplane Ethernet channel
                                4 rptr 900s  onto backplane Ethernet channel
    
    All MAMs: v3.0.0
    bridges:  v1.2.1
    
    All were ok until 2 days ago  when 2 hubs were affected, lets call them A
    and B:
    
    The MAMs in A and B crashed (5 hours apart) with same 2 messages in
    error logs when subsequently interogated:
    
    catch v0=07  SR=2000 PC=0041F11E
    trap at 110 in SMGR_POL.C
    
    Some time after A crashed, its bridge module also crashed with error
    log entry:
    
    test id dead
    error data   SR=2100  PC=30360FE    error code = 13b
    
    
    John.
    
T.RTitleUserPersonal
Name
DateLines
1245.1Check out note 1237.2 for possible quick fix....NACAD2::BATTERSBYFri Jul 22 1994 15:185
    John, check out note 2137.2 to see if Krishna's explanation
    there might be relevant to what you are seeing at your customer
    site. If so there is a fix.
    
    Bob
1245.2Similiar ProblemLEVERS::DRAGONFri Jul 22 1994 15:27165
    
    
    These appear to be related.
    
    Bob
    
    
         <<< NETCAD::PROJ$722:[ONEHUB.NOTES]DECHUB900_SUPPORT.NOTE;1 >>>
                             -< dechub900_support >-
================================================================================
Note 79.0          DEChub900MS and DECbridge900MX crash dump          No replies
TKTVFS::KOBAYASHI_S "Seiki Kobayashi, Network supp" 151 lines  21-JUL-1994 05:41
--------------------------------------------------------------------------------
I'm facing the following problem at a customer site.

The problem detail is that DECbridge900MX is reset many times and lose it's 
configuration data. Our service engineer swapped the DB900MX and DEChub900
backplane and HUBmanager module and power module but this problem couldn't fix.

I checked this DEChub900 and found that DEChub900 and DB900MX crash.
The customer's hub configuration is the following.

	DEChub900MS (MAM V3.0.0) - 2 H7890-MA power module 
	  Slot #1 DECrepeater90C
	       #2 DECrepeater90FA
	       #3 DECrepeater90FA
	       #4 DECrepeater90T                             DEC2500    VAX3800
	       #5 - #7 empty                                     |         | 
	       #8 DECbridge900MX(firmware V1.2.1) -- Ethernet ---+---------+
			|
		      FDDI --- DECconcentrator500 -- DECnis600
						+--- Digital2100
						+--- DECstation5000

Anyone help me to analyze these error loges ?

Regards,
Seiki

(1)Error log no.1 DEChub900

DEChub 900 MultiSwitch
==============================================================================

                                DUMP ERROR LOG
                            Current Reset Count: 87

==============================================================================



        Entry        = 82
        Time Stamp   = 0 2290
        Reset Count  = 86
        Trap @    110 in          smgr_poll.c

Dump another entry [Y]/N? y

        Entry        = 81
        Time Stamp   = 0 5290
        Reset Count  = 85
        Trap @    110 in          smgr_poll.c

Dump another entry [Y]/N? y

        Entry        = 80
        Time Stamp   = 0 0
        Reset Count  = 84
        Stop Thrash Cleared Non-Volatile Data. 

Dump another entry [Y]/N? y

        Entry        = 79
        Time Stamp   = 0 1008
        Reset Count  = 83
        Trap @    110 in          smgr_poll.c


DEChub 900 MultiSwitch
==============================================================================

Hub900MultiSwitch,DEChub 900 MultiSwitch,HW=F,RO=V1.1.6,SW=V3.0.0
SysUpTime                                 : 00:05:04   87 resets
SNMP Read/Write Community                 : public
SNMP Trap Addresses                       : Not Configured
Status of Last Downline Upgrade           : No Status
In-Band interface status                  : Not Configured
Out-of-Band (OBM) Interface IP Address    : Not Configured
Out-of-Band (OBM) Management Port Speed   : 9600
Hub Name                                  : 
Hub Serial Number                         : 
Hub Location                              : 

==============================================================================

(2) Error log no.2 DECbridge900MX

DECbridge 900MX - slot 8
==============================================================================

DECbridge 900MX, 6-Ethernet/FDDI Bridge, HW=v0/1,RO=v0.2,SW=v1.2.1  
SysUpTime                                 : 00:02:53   33927 resets 
SNMP Read/Write Community                 : public
SNMP Trap Addresses                       : Not Configured
Status of Last Downline Upgrade           : No Status
In-Band Interface Hardware Address        : 08-00-2B-A4-72-80
In-Band Interface IP Address              : Not Configured
In-Band Interface Default Gateway Address : Not Configured

==============================================================================

DECbridge 900MX - slot 8
==============================================================================

                                DUMP ERROR LOG
                            Current Reset Count: 33927

==============================================================================


Entry #       = 2
Entry Status  = 0   [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id      = 10
Firmware Rev  = 1.2
Reset Count   = 33926
Timestamp     = 8AAA 8AAA 8AAA
Write Count   = 7
FRU Mask      = 0
Test ID       = DEAD
Error Data    = SR=2100 PC=0306C1C8 Error Code=00002008
Registers     = D0=FFFF238A D1=00000001 D2=00000004 D3=00000000
                D4=FFFFFFFF D5=00000004 D6=00000000 D7=0000FFFF
                A0=00061758 A1=0006AF7A A2=0006AEDC A3=0006AF7A
                A4=0004A778 A5=00053AB6 A6=8AAA8AAA A7=8AAA8AAA
Dump another entry [Y]/N? y
Entry #       = 1
Entry Status  = 0   [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id      = 10
Firmware Rev  = 1.2
Reset Count   = 5
Timestamp     =    0 AB57 EB03
Write Count   = 7
FRU Mask      = 0
Test ID       = DEAD
Error Data    = SR=2400 PC=00070212 Error Code=00002010
Registers     = D0=FFFE0603 D1=00000001 D2=00000004 D3=00000040
                D4=00000040 D5=05FF23FE D6=00000000 D7=0000FF40
                A0=05020700 A1=00002190 A2=00022880 A3=0006AF7A
                A4=0004A778 A5=00053AB6 A6=0004A744 A7=6C040100
Dump another entry [Y]/N? y
Entry #       = 0
Entry Status  = 0   [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id      = 10
Firmware Rev  = 1.2
Reset Count   = 3
Timestamp     = 8AAA 8AAA 8AAA
Write Count   = 7
FRU Mask      = 0
Test ID       = DEAD
Error Data    = SR=2100 PC=0306C1C8 Error Code=00002008
Registers     = D0=FFFF3800 D1=00000001 D2=00000004 D3=00000000
                D4=FFFFFFFF D5=00000004 D6=00000000 D7=0000FFFF
                A0=00060257 A1=0006AF7A A2=0006AEDC A3=0006AF7A
                A4=0004A778 A5=00053AB6 A6=8AAA8AAA A7=00000000
    
1245.3hold for now ...COMICS::REYNOLDSMad Dogs and EnglishmenTue Jul 26 1994 15:2912
    
    thanks for replies   -we have agreed to put this one down to experience
    (and in the case of the bridge 900, the hardware has been swapped and
     60 day upgrade firmware will be applied when available)
    
    If the hub or bridge crashes reccur, I will raise IMPTs as appropriate,
    
    thanks again,
    
    
    John.