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Conference netcad::hub_mgnt

Title:	DEChub/HUBwatch/PROBEwatch CONFERENCE
Notice:	Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7
Moderator:	NETCAD::COLELLADT

Created:	Wed Nov 13 1991
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4455
Total number of notes:	16761

849.0. "Customer Sat Issue!" by ODIXIE::GELINEAU () Tue Mar 22 1994 14:49

    My customer just received the following and has interpreted it with
    some level of concern.  From reviewing this conference it certainly
    appears to me that we are presently shipping V2.0, and it seems that
    V3.0 and V4.0 are on the drawing board.
    
    What we have shipped to the customer is V1.0 and they are contacting
    their source for the product as the following message suggests.  What 
    is the story, and how should I proceed to get the customer the current
    version presuming it is V2.0?  Also, is this a supported product from
    the CSC?  And, what is the significance of this note being included in
    the software distribution?  I myself find it quite confusing and
    somewhat unintelligble.
    
    ----------------------------------------------------------------------
    
    "Please be advised that the material contained within this kit is not
    the latest version of this product.  The product has been upgraded and
    is available at a higher version or no new versions are planned.  The
    use of this product is subject to the terms and conditions of the
    license with Digital Equipment Corporation.
    
    Also, be advised that because it is not the latest version, Digital
    Equipment Corporation may not provide software product support
    services.
    
    If you should have any problems with this order please contact the
    Digital source that your order was originally placed with.
    
    (c) Copyright, Digital Equipment Corporation, 1993.
    
    							AV-PVZZA-TK
    

    Rgds,
    
    John Gelineau
    Account Manager, International Paperf

T.R	Title	User	Personal Name	Date	Lines
849.1	What is the product?	SLINK::HOOD	I'd rather be surfing	`Tue Mar 22 1994 15:29`	5
	What is the product? Tom Hood HUBwatch
849.2	Product is HUBwatch for Windows	ODIXIE::GELINEAU		`Tue Mar 22 1994 15:59`	1

849.3		LEVERS::SWEET		`Fri Mar 25 1994 14:21`	1
	Which version?