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Conference chefs::ms-exchange

Title:Microsoft Exchange Server
Notice:
Moderator:FLASK2::SYSTEM
Created:Fri Feb 17 1995
Last Modified:Thu Jun 05 1997
Last Successful Update:Thu Jun 05 1997
Number of topics:1099
Total number of notes:5174

941.0. "Two Mailbox Folders under MS-Exchange" by KYOSS1::DUNAY () Tue Mar 18 1997 16:11

    I recently installed the Exchange client as part of the Sales
    Workbench roll-out and have a problem.  MS-Exchange created two Mailbox
    Folders each including a Deleted Items, Inbox, Outbox and Sent Items
    folder.  The difference between the two when I look in Properties is 
    one is a Personal Folder type and the other is a Micosoft Exchange Server
    type.
    
    This seems like a duplicate to me.  Is this a correct install of
    MS-Exchange?  If not, how do I correct it?
    
    Thanks
    
                
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941.1VMSNET::S_VORESmile - Mickey's Watching!Tue Mar 18 1997 17:085
    Right-click on your inbox & select properites.  You probably have
    servies of both "Exchange Server" and "Personal Folders" selected.
    There's nothing "wrong" with this; some prefer this sort of setup. If
    not, remove one or the other.
    
941.2BBRDGE::LOVELLTue Mar 18 1997 20:3812
    In addition to what Stephen has told you, there is another little
    "peculiarity" of the default installation in that your client
    will probably be configured to deliver new mail to the personal
    folder.
    
    If you have a truly mobile laptop, this is probably what you want but
    if you are mixing and matching with access from other fixed clients or
    if you just want to keep your mail on the secure server then you will 
    need to configure your client not to deliver new mail to the personal 
    folders.
    
    /Chris/
941.3I still have Two Mail FoldersKYOSS1::DUNAYWed Mar 19 1997 01:5245
    re. 1 and .2
    
    Thanks for your quick response.
    
    Regarding my original issue I right-clicked on the Inbox and selected
    properties.  Under the MS Exchange Settings Properties I have the
    following Information Services:
    
    	Mailbox - Brian Dunay
    	Microsoft Exchange Server
    	Personal Addresss Book
    
    While in Microsoft Exchange I have the following folders:
    
    	Mailbox - Brian Dunay
    		CCS  		*owner created
    		CLF		*owner created
    		Deleted Items 	*system created
    		Dunay		*owner created
    		Inbox		*system created
    		Liptot		*owner created
    		Networks	*owner created
    		Outbox		*system created
    		Sent Items	*system created
    	Mailbox - Brian Dunay	
    		Deleted Items	*system created
    		Inbox		*system created
    		Outbox		*system created
    		Sent Items	*system created
    	Public Folders
    		Favorites	*system created
    		All Public Folders*system created
    
    Please note that there are two Deleted Items, two Inbox, two Outbox and
    two Sent Items.  This strikes me as not being right.  If this is
    correct I will leave well enough alone.
    
    
    
        Right-click on your inbox & select properites.  You probably have
        servies of both "Exchange Server" and "Personal Folders" selected.
        There's nothing "wrong" with this; some prefer this sort of setup.
    If
        not, remove one or the other.
    
941.4FLASK2::SYSTEMNigel Bridport @REOWed Mar 19 1997 11:2114
	If you are saying that you have 2 IS's called "Mailbox - Brain Dunay"
	you will probably find that one is a PST file whilst the other is
	your actual server mailbox.

	The duplication of Inbox/Outbox/etc. is quite necessary if you want
	to be able to deliver to your local .PST.  If you don't ever envisage
	a time when you will want this functionality then you can remove the
	PST file.  (After making sure that there is no mail in it of course)

	Be aware, you have limited server space so you should still use PST's
	to store messages but these don't need to be on your PC.

Nige.
941.5I also have duplicate mailboxesogodhcp-123-40-60.ogo.dec.com::HutchinsonFri Mar 21 1997 23:429
I have a similar or the same problem. I have two Mailbox Sam Hutchinson folders. I was able 
to rename one, but when I deleted a folder in that mailbox, it was also delieted in the 
original Mailbox Sam Hutchinson.

I am running with the Outlook client and not the 95 Exchange client.

Is there some way to clear this duplication from the client ?

Under properties, both mailxoes have Location: Microsoft Outlook.
941.6mail delivery to laptopSLOAN::HOMFri Mar 28 1997 22:248
RE: .3, how do I stop the exchange server from delivering mail
to the laptop. All my mail is now on the C drive. 

Obviously when I am accessing from my fix desktop pc, I can't 
see those files.

Gim

941.7BUSY::SLABA Momentary Lapse of ReasonFri Mar 28 1997 23:034
    
    	Change the location of your .PST file to a network drive here at
    	work instead of on your laptop's C drive.
    
941.8Change the delivery option to use the server inbox not the personal foldertunsrv2-tunnel.imc.das.dec.com::fosterStan Foster - foster@mail.dec.comSat Mar 29 1997 02:5218
Re .6, the default configuration for the mobile installations seems 
to be to take delivery on the laptop. If you use your desktop system 
mostly and your laptop system occasionally you should modify the 
profile on the laptop to take delivery on the server. If you are like 
me and are 50-50 split between laptop and desktop, configure the 
laptop with an offline store and then synch some or all folders and 
the GAL (using the offline address book).

There is no advantage to taking delivery on the laptop unless that is 
your only client. In that case use the local pst or if disk space is 
an issue you can use a server based pst as described in .7

Look in Tools.. Services... Delivery.. and make sure is is set to 
something like "Mailbox - Fred Smith" and not "Personal Folders".

If it has alrady uploaded all of your inbox, just drag it all back 
after you have updated your profile. 

941.9BUSY::SLABA thousand pints of liteSat Mar 29 1997 03:358
    
    	Yeah, I meant to ask about "Shawn Labounty" vs "Personal" in the
    	in-box.  When I first connect to Exchange and see that I do have
    	messages in the in-box ["Shawn Labounty", I believe], why does Ex-
    	change move them, one at a time, to the "Personal" in-box?
    
    	Seems rather pointless.
    
941.10BUSY::SLABA thousand pints of liteSat Mar 29 1997 05:1411
    
    	Answer: because I apparently told it to, that's why.  So I went
    	in and changed it.
    
    	And now that I have nothing in "Personal folders", what happens
    	if I delete the set of "Personal folders" [in/out/sent/del] and
    	delete my .pst file?  Plague/pestilence/floods, or no problem
    	and everyone [well, OK, just me] is happy?
    
    	Thanks for any info.
    
941.11Delivery to the personal store is an optional featuretunsrv2-tunnel.imc.das.dec.com::fosterStan Foster - foster@mail.dec.comSat Mar 29 1997 05:1736
> Why does Exchange move them, one at a time, to the "Personal" 
> in-box?

Thats what I tried to explain in .8.. Exchange lets you configure the 
client to take delivery either on the server or on the client. Lets 
say you are a sales person with only a laptop. In this case you might 
want to take delivery on the laptop and have all your mail only in a 
.pst (personal store) so you have it with you all the time. 


Many people use more than one PC however and dont want all their mail 
downloaded to the laptop or home system. This is where you need to go 
to the profile and direct the delivery to the server based store and 
not the laptop personal store.

This feature surprises many people. They dial in for the first time 
and are surprised that the mail in their inbox seems to disappear one 
at a time as the laptop client takes local delivery. Some people 
think all of theor mail has been lost because they dont see the 
folder hierarchy under the personal folders with their unread mail in 
the inbox.

So by turning feature this off by directing delivery to your server 
mailbox, all your mail will stay resident on the server unless you 
move it or synch it with an offline store.

These are really great features because you get a lot of options. Its 
just that the defaults are not always obvious and the process to 
change them are not that intutive.

While I'm on the topic.. Another common way to shoot yourself in the 
foot is to use the watebasket as a place to store read mail. I'm 
amazed how many people do this. They are ok while using the PC's they 
have configured but the first time they configure a profile on 
someone else's PC they forget to turn off the "dont purge on exit" 
feature, and guess what happens when they exit the client..
941.12Just remove it.tunsrv2-tunnel.imc.das.dec.com::fosterStan Foster - foster@mail.dec.comSat Mar 29 1997 05:2212

> And now that I have nothing in "Personal folders", what happens
> if I delete the set of "Personal folders" [in/out/sent/del] and
> delete my .pst file?  Plague/pestilence/floods, or no problem
> and everyone [well, OK, just me] is happy?


Just remove the personal store from your profile if you dont plan to 
use it. I dont see any harm in leaving it there now you have fixed 
the delivery thing. You may find it useful for keeping personal 
messages that you would prefer not to keep on the server for example.
941.13BUSY::SLABA thousand pints of liteSat Mar 29 1997 06:5723
    
    	OK, it makes more sense now that I read it again.
    
    	You might have read about my previous woes in moving the .pst
    	file from \desktop to \windows and then having Exchange tell
    	me that it couldn't find the file, so I was leery of trying to
    	do something as "final" as deleting the .pst file entirely if
    	it wasn't the right thing to do.
    
    	So if I DO decide to delete .pst I'll probably just move it to
    	a different location and remove "Personal folders" from my set-
    	up and then try it to make sure it doesn't affect anything.  But
    	it makes sense that all would be well and I'd be worrying for
    	nothing.
    
    	But I do want to move my .pab file to the server, so that it can
    	be accessed from here and there [as soon as they upgrade my PC
    	there, that is].
    
    	Thanks.  I'm getting there.  Once I understand what all this
    	stuff is doing it'll be much easier to figure out what happens
    	when I try something new.