| Title: | Microsoft Exchange Server |
| Notice: | |
| Moderator: | FLASK2::SYSTEM |
| Created: | Fri Feb 17 1995 |
| Last Modified: | Thu Jun 05 1997 |
| Last Successful Update: | Thu Jun 05 1997 |
| Number of topics: | 1099 |
| Total number of notes: | 5174 |
If you use the 'Add to Personal Address Book' option from the Outlook client to add an external custom recipient to your local PAB, strange things happen should the original custom recipient entry go away. If you subsequently delete the custom recipient from the directory, and try addressing a message using the copied entry in the PAB, Exchange will non-deliver the message with an NDN that indicates the recipient was not recognized. My understanding of an entry in the PAB was that the addressing information could be used in a freestanding sense, since the actual external address of the recipient is contained in the PAB entry itself. It appears that either the client or the server (I don't know which) attempts to validate the PAB entry against the custom recipient entry which existed in the directory, rather than just send the message. Surely this isn't expected behaviour? K
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 902.1 | Similar problems with custom recipients | THEBAY::WIEGLEB | Voracious schools of lottery girls | Wed Mar 26 1997 22:19 | 21 |
This tends to be a problem with replies to messages that were
originally sent to a custom recipient, and the custom recipient entry
goes away. One would expect that a non-Exchange user originating a
message to have a valid return address, but there seems to be some
"stickiness" associated with custom recipient entries that cause
unpredictable problems.
It's been a while, but I believe the sequence is:
1) "Bob Jones" is set up as a custom recipient with an address of
"bjones@internetdomain.com"
2) Exchange user sends message to "Bob Jones".
3) Bob Jones replies to the message. Exchange looks up the external
user "Bob Jones" and ties the address on the message to the custom
recipient directory entry.
4) Exchange user replies back to Bob Jones. If the custom recipient
entry was deleted, the message goes astray (non-delivers?). If the
custom recipient entry is modified, it goes to the new address, not the
one that Bob Jones sent the message from.
- Dave
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