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Conference bgsdev::open3d

Title:open3d
Notice:Kits on notes 3 and 4; Documents note 223
Moderator:WRKSYS::COULTER
Created:Wed Dec 09 1992
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1306
Total number of notes:5260

1272.0. "problems w/ p-E1 card on WNT 4.0" by ALLVAX::DONAHUE () Fri Apr 04 1997 16:23

    A customer called in with this problem:
    
    He has an AlphaStation 250 4/266 running Windows NT 4.0 w/ service pack 2
    and Unigraphics v11.1.3.  He just installed the latest graphics drivers
    (tgav41.zip for his ZLXp-E1).  When he goes into the UG Drafting module
    and drags a dimension to a new location, the screen doesn't
    automatically refresh to clean up the previous dimension location (or
    intermediate drag locations).  He has to use the MB3 menu option
    REFRESH to clean up the screen.
    
    He said this problem did NOT occur on the same machine when he was
    running Windows NT 3.51 with the same graphics card and the tga driver
    for NT 3.51.
    
    He's running the UG session in XWI mode (vs. OGL).  When he rotates the
    model in wireframe display mode, it works fine...it doesn't leave any
    trace graphics on the screen, and a manual REFRESH is NOT needed.
    
    Any ideas on why this is happening ?
    
    He has the CONTROL PANEL setting for "...show contents of window while
    dragging" OFF.
    
    Thanks,
    
    Bill Donahue
    Technical Application Helpdesk
T.RTitleUserPersonal
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1272.1Problem is being investigatedBGSDEV::LANGONEMon Apr 07 1997 15:249
    
    We're looking into this problem. There had been extensive testing
    done on site at UG w/ the v4.1 driver w/o problems. We're getting
    further information on the UG software version and whether or not
    SP2 is a factor(we did the testing w/ SP1).
    
    
    						Kathleen
    
1272.2machine type is AlphaStation 255ALLVAX::DONAHUEMon Apr 07 1997 20:4215
    Correction to 1272.0...
    
    Customer problem is on an AlphaStation 255/233...he hasn't tried the
    driver on his AS250 machines yet.
    
    When he first installed NT 4.0 on the AS255, he tried UG v11.1.2 with
    the tga v4.0 driver...but that's when the problem first reared it's
    head.  He then upgraded UG to V11.1.3 and problem still occured.  He's
    now at UG v11.1.3 with tga v4.1...and problem is still there.
    
    The Unigraphics certification table,  SFB-WNT-346 , lists testing for
    the Powerstorm 4d20 and 3d30 (which use the tga driver), so I'm not
    sure if the ZLXp-E1 was included in that testing suite.
    
    Also, he has Hummingbird Exceed v5.1.3 installed...if that helps any.