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Conference bgsdev::multimedia_services

Title:Multimedia Services
Notice:Latest kit is always in hitujr::"/pub/"
Moderator:BGSDEV::MORRIS
Created:Fri Jul 02 1993
Last Modified:Thu Jun 05 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:505
Total number of notes:2097

487.0. "Configuring of MMERTCDE220 hangs" by SWETSC::HAGLUND () Fri Feb 07 1997 08:14

		Hello!

	 I have a customer who wants to install MME220 on a
	AlphaStation 500 running DUNIX v4.0a. The problem is
	during the installtion, or more exactly the configuration
	of MMERTCDE220. Then the setld session just hang. No
	error messages - it just hang.

	I have tried to set the MMERTCDE220.scp in debug mode on
	my machine (where the installation is running OK) and
	run setld -c MMERTCDE220 INSTALL but the only output
	seen on the screen is:

==================================================================
# setld -c MMERTCDE220 INSTALL

Configuring "Multimedia Services V2.2 for Digital UNIX CDE Integration" (MMERTCDE220)
Subset: MMERTCDE220 phase C arguments INSTALL
# 
==================================================================

	Not much help there on what is going on during the configuring
	phase.

	We have tried the mme220 kit from both october-96 and associated
	products cd.

	The customer wants to install theese subsets:

 - Development Kit:
     1) Multimedia Services V2.2 for Digital UNIX Development Man Pages         
     2) Multimedia Services V2.2 for Digital UNIX Development                   

 - Documentation Kit:
     3) Multimedia Services V2.2 for Digital UNIX Development Documentation     
     4) Multimedia Services V2.2 for Digital UNIX Documentation                 
     5) Multimedia Services V2.2 for Digital UNIX Hardware Option Documentation 
     6) Multimedia Services V2.2 for Digital UNIX Release Notes                 

 - Hardware Option Support for PCI/EISA/ISA Bus Machines:
     9) Microsoft Sound Board Device Support V2.2                               

 - Run-Time Kit:
    12) Multimedia Services V2.2 for Digital UNIX CDE Integration               
    13) Multimedia Services V2.2 for Digital UNIX Runtime Man Pages             
    14) Multimedia Services V2.2 for Digital UNIX Runtime                       
    15) Multimedia Services V2.2 for Digital UNIX Sample Data                   

	
	I did a test and just installed MMERT220 + MMERTCDE220 on
	my machine and the configuring phase was running OK.
	The same test on the customers machine hangs as usual.

	So the question I have is - What exactly is going on during
	the configuring phase of MMERTCDE220? What can cause this to hang?

	Regards,

	Tomas Haglund
T.RTitleUserPersonal
Name
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487.1Problem fixed!SWETSC::HAGLUNDWed Feb 12 1997 06:358
    			Hello!
    
    The problem was that the customer had not set up the DISPLAY variable!
    No error message caused this to take a LOT of time to investigate.
    
    Regards,
    
    Tomas