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Conference ayjen1::jensen

Title:Jensen Support Information
Notice:FOR OFFICIAL SUPPORT SEE 4.11
Moderator:caly70.ayo.dec.com::Gordon
Created:Tue Feb 08 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:616
Total number of notes:2534

604.0. "machine check in kernel mode due to 32Mbyte simm error" by KERNEL::PETTET (Norm Pettet CSC Basingstoke) Tue Mar 11 1997 14:22

Hello,



	I have a customer who's system crashed due to a machine check in kernel
mode caused by a memory simm error. The customer has 256Mbytes (ie 32Mb simms in
both banks) the current machine check program doesn't support this config. Can
anyone translate the errorlog & if possible provide an updated machine check
program.

	many thanks in advance.

	Norm Pettet



SFAP01>sho mem/phy
              System Memory Resources on 11-MAR-1997 10:11:29.71

Physical Memory Usage (pages):     Total        Free      In Use    Modified
  Main Memory (256.00Mb)           32768       14378       15459        2931

Of the physical pages in use, 2717 pages are permanently allocated to OpenVMS.

 ******************************* ENTRY    6499. *******************************
 ERROR SEQUENCE 4454.                            LOGGED ON:  CPU_TYPE 00000002
 DATE/TIME 11-MAR-1997 00:03:48.34                            SYS_TYPE 00000006
 SYSTEM UPTIME: 0 DAYS 00:08:25
 SCS NODE: SFAP01                                           OpenVMS AXP V6.2

 HW_MODEL: 00000415 Hardware Model = 1045.

 MACHINE CHECK DEC 2000 Model 300S
       RETRY/BYTE CNT  00000000 00000260
                                       BYTE COUNT = 00000260(X)
                                       CAN'T RETRY
       PAL ERROR CODE  00000092
       PAL REVISION    00000001
       PALTEMP1        00000000 0048F008
       PALTEMP2        000744F8 00000004
       PALTEMP3        00000000 0048F008
       PALTEMP4        00000000 004900A8
       PALTEMP5        00000000 00490828
       PALTEMP6        00000000 00494C4C
       PALTEMP7        00000000 000A4000
       PALTEMP8        00000000 00000000
       PALTEMP9        00000000 0000001B
       PALTEMP10       0003E0B2 CE242C1F
       PALTEMP11       00000000 00000000
       PALTEMP12       00000000 7F959FA0
       PALTEMP13       00000000 00000000
       PALTEMP14       00000000 00000000
       PALTEMP15       00000000 004360E0
       PALTEMP16       00000000 000000F2
       PALTEMP17       00000000 00000000
       PALTEMP18       00000000 00000002
       PALTEMP19       00000000 00180000
       PALTEMP20       00000000 00000000
       PALTEMP21       00000000 0000004E
       PALTEMP22       00000000 000C4788
       PALTEMP23       FFFFFFFF FFFFFFFF
       PALTEMP24       FFFFFFFF 80906000
       PALTEMP25       00000000 00010000
       PALTEMP26       00000000 7FF92000
       PALTEMP27       00000000 00000000
       PALTEMP28       00000000 03AE8000
       PALTEMP29       00000002 00000000
       PALTEMP30       00000000 00352000
       PALTEMP31       00000000 041C6080
       EXCP ADDR REG   00000000 000A4062
                                       Not PALmode instruction
                                       EXECPTION PC  = 0000000000029018(X)
       EXCP SUM REG    00000000 00000000
       EXCP MASK REG   00000000 00000000
       ICCS REG        00000000 00000000
       PAL BASE        00000000 00004000
                                       PAL BASE PA = 000004000(X)
       HW INTR EN REG  00000000 FFFFDCE0
                                       CRD ERROR INT. DISABLE
                                       HARDWARE INT. LEVEL 3 ENABLED
                                       HARDWARE INT. LEVEL 4 ENABLED
                                       HARDWARE INT. LEVEL 5 ENABLED
                                       PC1 INT. DISABLED
                                       PC0 INT. DISABLED
                                       HARDWARE INT. LEVEL 0 ENABLED
                                       HARDWARE INT. LEVEL 1 ENABLED
                                       HARDWARE INT. LEVEL 2 ENABLED
                                       SLU INT. DISABLE
                                       SOFTWARE INT. LEVEL 1 ENABLED
                                       SOFTWARE INT. LEVEL 2 ENABLED
                                       SOFTWARE INT. LEVEL 3 ENABLED
                                       SOFTWARE INT. LEVEL 4 ENABLED
                                       SOFTWARE INT. LEVEL 5 ENABLED
                                       SOFTWARE INT. LEVEL 6 ENABLED
                                       SOFTWARE INT. LEVEL 7 ENABLED
                                       SOFTWARE INT. LEVEL 8 ENABLED
                                       SOFTWARE INT. LEVEL 9 ENABLED
                                       SOFTWARE INT. LEVEL 10 ENABLED
                                       SOFTWARE INT. LEVEL 11 ENABLED
                                       SOFTWARE INT. LEVEL 12 ENABLED
                                       SOFTWARE INT. LEVEL 13 ENABLED
                                       SOFTWARE INT. LEVEL 14 ENABLED
                                       SOFTWARE INT. LEVEL 15 ENABLED
                                       KERNAL MODE AST INT. ENABLED
                                       EXEC. MODE AST INT. ENABLED
                                       SUPER. MODE AST INT. ENABLED
       HW INTR REQ REG 00000000 00000000
       MEM MGMT ER/DTB 00000000 000017C0
                                       Integer Reg. used is R = 1C(X)
                                       OP code = 0B(X)
       D-CACHE STA REG 00000000 00000007
                                       EV4 Pass 3.0
       D-CACHE ADD REG 00000007 FFFFFFFF
       ABOX CTL REG    00000000 0000940E
                                       MCHECK ENABLED for UNCOR. ERR
                                       CRD INTR. ENABLE
                                       ICACHE STREAM BUFFER ENABLED
                                       DCACHE ENABLED
       BIU STAT        00000000 00001C40
                                       BIU PARITY ERROR IN D/ICACHE FILL
                                       ICACHE FILL ERROR
                                       Fill Quadword in Error = 1(X)
       BIU CTL REG     0000000E 20006437
                                       External Cache Enable
                                       ECC Checking
                                       Output Enable of Cache RAMs
                                       BC_SIZE = 2 (512 KB)
                                       BCache Read Speed in cycles = 4(X)
                                       BCache Write Speed in cycles = 5(X)
       ECC SYNDROMES   00000000 00000001
       FILL ADDR REG   00000000 0431C060
       MACHINE CHK VA  00000000 000A11E0
       B-CACHE TAG REG 00000000 00004392
                                       TAG Control P
                                       TAG Control V
                                       B-Cache TAG  = 021C(X)
       ERROR CODE      00000092
                                       BUI RCVD DATA WITH PARITY ERROR
       EISA BUS MSTR         EF
            T ENABLED
                                       MODEM STATUS INTERRUPT ENABLED
       COMB IRR              01
       HAER                  00
       SYSCTL                FB
                                       LED CODE = 0B
                                       BANK A CONFIG = 16Mx36x2 SIMMs
                                       BANK B CONFIG = 16Mx36x2 SIMMs

System Configuration:
---------------------
System Information:
System Type    DEC 2000 Model 300S                    Primary CPU ID 00
Cycle Time     6.6 nsec (150 MHz)                     Pagesize       8192 Byte

Memory Configuration:
Cluster    PFN Start    PFN Count         Range (MByte)       Usage
 #03             0          256         0.0 MB -    2.0 MB    Console
 #04           256        32512         2.0 MB -  256.0 MB    System

Per-CPU Slot Processor Information:
CPU ID         00                        CPU State    rc,pa,pp,cv,pv,pmv,pl
CPU Type       EV4  Pass 2/2.1 (21064)   Halt PC      00000000 00000000
PAL Code       5.48                      Halt PS      00000000 00000000
CPU Revision   F001                      Halt Code    00000000 00000000
Serial Number  ..........                             Bootstrap or Powerfail
Console Vers   V1.7
Adapter Configuration:
----------------------
TR  Adapter Name (Address)  Hose  Bus          Node  Device Name       HW-Id/SW
--  ----------------------  ----  -----------  ----  ----------------  --------
 1  KA0602      (80934940)     0  BUSLESS_SYS
 2  EISA        (80934B40)     0  EISA
                                         ERA:     1  DEPCA             2042A310
                                         PKA:     5  AHA1740           01009004
                                                  6  AHA1742A          02009004
 4  AHA_1742A   (809352C0)     0  EISA
                                         PKB:     6  AHA1742A          02009004
                                         DVA:     6  AHA1742A_FLOPPY   504F4C46
 3  VTI_COMBO   (80934F80)     0  VTI_COMBO
                                         LRA:     0  VTI82C106_PP      00000015
SDA>

     
T.RTitleUserPersonal
Name
DateLines
604.1can anyone add any valueKERNEL::PETTETNorm Pettet CSC BasingstokeFri Mar 14 1997 13:449
The customer has just called me back, the system is still working OK with no
errors but I need to know how to translate to a failing simm for this & other
customer's using 32Mbyte simms.


	Many thanks,


		Norm
604.2HelpKERNEL::PETTETNorm Pettet CSC BasingstokeMon Apr 07 1997 17:347
I need to establish in what SIMM the failure is. Can anyone please either
translate or give me some clues on how this is done.

	Many thanks in advance


	Norm