Conference hydra::amiga_v1

    
    Well, that seven day response time definitivly depends on who you
    want to reach at CBM headquartes in West Chester. If it's something
    that regular customer support can handle, then I have no doubt that
    this is possible. But taking into account the number of "professional"
    Commodore dealers worldwide, I very much doubt that this time frame
    for every question that may arise...
    There's still only a 1-2 dozen "real" experts over there...    
    
    Regards,
    
    <CB>
                                                               

re .0,

>    Unfortunately, the only dealer authorised to fit KS 1.3 ROM into
>    my machine and not void the warrenty is Granada Computer Services

	Granada Computer Services is a third party maintenance company, they
are an amalgamation of most of the old T/P maint companies of a few years ago,
with service offices scattered over the UK, and for a suitable fee will offer a
maint contract on most computers (possibly even Amiga's!).

	They are NOT a Dealer...

	Presumably the bigger they get the better their support _should_ be,
but I have no info on how good they really are. 

	The one minor problem with our using them is that they are competing
with DEC for hardware maintenance contracts on DEC products, and are reported 
to be constantly looking for information about DEC customers, so if you do use
them, don't tell them who you work for.... 

				John Travell. 

    Well, after an hour, a pint of sweat, and a couple of moments
    of panic when the screwdriver slipped, I am now the proud owner of a
    KS 1.3 A2000 and hard disk. The A2090A, courtesy of the Software
    Shop, does its bit, whilst the cables that MAPLIN made for me work
    just fine (shame they don't do that service any more, they were
    very cheap and the cables well made and tested).
    
    Autoboot is a dream; apart from the 17 seconds the hard disk takes
    in spinning up and doing a self check; complaining already - 90
    seconds reduced to a mere 20 seconds from power on to fly, and I'm
    complaining :-)                 
    
    Now, about Fatter Agnus and the future KS 1.4; oh, and a good Database
    application...
    
    Angus

    
    
    >    	What's the exact name of the disk holding the amiga.lib   
>	file, and how much will it cost ?

    	I got the one for V1.2 directly from Commodore in U.S.A.. It
    was called the AMIGA DOS 1.2 Native Developer Update. I suppose
    the V1.3 must be already available. It's a four disk set and includes
    the "include" files for both 'C' and assembler, the 'Alink' linker
    and assembler ".fd" files. It also includes the V1.2 autodocs, which
    describe all the functions available to the programmers in the AMIGA
    libraries. 
    
    	Another way is to get a PD replacement of the amiga.lib file. It's
    found on one of the Fish Disks, and since TAPE has all of them you
    should be able to find it there. Sorry, I don't remember the name
    or the Fish Disk it's found on, hopefully someone else will remember.
    
    Miguel A. Alvarez 

    Forgot to mention that the Native Developer Update cost was $20.00.
    
    Miguel A.

    Well, I'm not too aufait with the shops around here, but there are
    a couple.
    
    First of all there's the dealer I mentioned in the base note. I
    haven't been to them yet, but they are convenient as they are just
    up the road from DECpark.
    
    Then there is Computer Care (South) in Reading. They are on the
    Oxford road. I don't think that they are an authorised dealer, but
    they do have Amigas.
    
    Steve (Goldstein ?) mentioned a good shop on the Tottenham Court
    Road, in London. There are quite a few computer/electronic shops
    on that road. Foyles (the largest bookshop in the world - so they
    say) is also on the Tottenham Court Road, and they have an excellant
    technical section.
    
    Your best bet is to buy one of the Amiga mags that we have over
    here. This will give you a good idea of what to pay, before you
    go to places like Tottenham Court Road. BTW, be careful. Some of
    the shops on this road specialise in bankcrupt stock and seconds.
    So the bargain may not be so.
    
    Angus