| >I understand in general what PCM does (or I think I do), but I'm
>a bit at sea regarding how to effectively use the product. Is there
>an overview, cookbook, or tutorial available anywhere? Using the c3
>interface, for example, I was able to identify the occurance of an event
>(although I don't understand the hierarchical relationships among scans,
>filters, ... )
I thought we had talked about these relationships in another note??
>and watched the system icon change color. But several things puzzle me.
>
>1. Now what? If I acknowledge the event it gets removed from the event
>list (even though I can't clear it explicitly)
You may tune eventlist so that when an event is acknowledged that it
isn't removed from the display until you explicitly clear it. To
perform this customization pull up the Options menu and select
"General". In the lower part of the screen are several buttons
labeled "Acknowledge removes event" (which is "pushed" by default) and
"Clear removes event (which is not pushed by default). What you want to
do is release the former and push the latter. Don't forget to do an
Apply and then a Save from the Options menu.
>2. The small "scroll" icon also changes color ???
Thats the default icon of the Eventlist Window and it does indeed
change color. This is tuneable also inthe General options via the
radio buttons "Use Highest Priority Color" and "Use Latest Priority
Color".
>3. If I trigger the event and later bring up the c3 interface, the
>icon is normal color (as if the event had never occured) I thought
>that upon activating the display, system icons for systems that had
>experienced a "significant" event would indicate this by a color other
>than the default.
Nope. Applications such as the C3 and Eventlist receive events in
"realtime". If they don't happen to be running when an event occurs
then they don't see it. The event has been logged however and may
be reviewed via CONSOLE EXTRACT/EVENT. The Mail action is good solution
to this problem. You can setup the Mail action to send mail to
several users when an event occurs. This of course doesn't rely on
the C3 or Eventlist or the user even being logged in to the PCM engine.
You can also write your own actions to do whatever you want. Some sites
run action routines that can page someone when an event occurs.
>Without PCM, the system manager would be advised that a problem exists,
>physically go to the system console and read the output. It made
>sense to me that PCM would function analogously.
Thats exactly how it functions. More below.
>An event occurs, the system manager(s) are notified via an action
>routine, and upon activation of the c3 display any system "in trouble"
>would be flagged with a change in color. The system manager could
>then connect to the problem system's console and fix the problem.
>Am I missing the point?
I think that you have some misconceptions as to how it all works. The
explanation above regarding how the applications receive events should
help here. Another thing that you may be missing is that action
routines such as Eventlist (aka Multi-Line Window) can tell you
what system caused the event to be triggered. This is a customization
in the Startup menu which can again be gotten to from the Options menu.
The Mail action sends you a message with the system name, time, text
and several other fields.
Knowing this, a system manager could setup eventlist to display on the
workstation in his/her office and only display the parts of the event he/she
considers relevant. An event occurs, the eventlist display is updated
or a mail message sent and the system manager would then have the
info needed to connect to the PCM engine and look at whats coming out of
the console via the Monitor/Connect/Extract interfaces.
>I realize that this is very basic stuff, but I have to start somewhere.
>Learning how to use PCM with bookreader is like learning to speak
>a foreign language by reading a translation dictionary. I know
>what it means to filter (as in oil filter), or filter out (as in low-pass,
>high-pass, bandpass), but "filter on" ?????
I know someone asked this just a while back and I thought it was you.
Did you see it?
Regs,
Dan
Ed
|