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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

3377.0. "Need volunteers for usability test" by USABLE::RAVEN () Fri Sep 09 1994 15:00

Wanted: Volunteers to do a usability test of Network Mgmt 
documentation

You could be instrumental in helping us improve the organization and 
modularity of network management documentation. YOU DO NOT NEED TO BE 
A NETWORK MANAGER TO VOLUNTEER!


You would be asked to participate by attending one
of three evaluation sessions. The rooms have been 
booked for 2 hours, but your evaluation may not 
take two hours, and you are free to leave at any 
time. These are the times and locations:

LKG, Sept. 12, from 9 to 11 - Julia Ward Howe CR
ZKO, Sept. 13, from 1 to 3  - Forrester CR, ZK1-3 pole 3D/B
MKO, Sept. 16, from 2 to 4 - Rio de Janiero CR, MK2-2/c20

WE WILL PROVIDE FREE COOKIES AS A THANK-YOU.

We will provide you with a question/answer sheet 
and a document. You will read each question and 
locate the answer in the document. You will be 
asked to record your answers and make a note of 
how long it took to find each answer. (Remember, 
we're testing the document, not you.)

Please, DO NOT REPLY to this note. Instead, RSVP 
by EMAIL to USABLE::RAVEN with the date/location 
you'll be attending. (We'd like to be sure we've 
booked enough space and have enough copies.) Feel 
free to forward this message to others who might 
be interested.

Thanks,
Usability Design Group DRU Team

T.RTitleUserPersonal
Name
DateLines
3377.1Thought For FoodHLDE01::VUURBOOM_RRoelof Vuurboom @ APD, DTN 829 4066Fri Sep 09 1994 15:204
>you'll be attending. (We'd like to be sure we've 
>booked enough space and have enough copies.) Feel 
    
    ..or should that read "and have enough cookies."?
3377.2I'd volunteer if....GUCCI::COWPERTHWAITFri Sep 09 1994 16:221
    DO YOU GET COOKIES FOR JUST RESPONDING???
3377.3TOKNOW::METCALFEEschew Obfuscatory MonikersFri Sep 09 1994 16:4913
No, no, that's not the right question.

I want to know what KIND of cookies.  I hate those coconut-covered
things with unidentifiable fruit or nutty things inside!  Give me 
a good, lard-based Oreo anyday.

A [my] reply to this note should not be misconstrued as the remotest
willingness to test documentation for food.  Come to think of it, I
already do that.

I may reconsider if the contract is negotiable, though.  ;-)

Mark
3377.4MUZICK::WARNERIt's only work if they make you do itFri Sep 09 1994 18:128
    Is this what we've come to...
    
    		"Will test documentation for food."
    
    ???
    
    		;^)
    
3377.5it must be jelly cos jam ain't spelled like thatSMURF::WALTERSFri Sep 09 1994 19:106
    
    
    > "Will test documentation for food."
    
    It's easy to test documentation for food.  Most food leaves some
    kind of a stain. %-)
3377.6I Don't Wanna Play!WMOIS::STYVES_AFri Sep 09 1994 20:136
    If you're going to use words like "modularity" then I've flunked
    already.  I don't think I want to play.  Can I have a cookie anyway?
    
    
    		Arty
    
3377.7Something tells me you guys are being seriousWEORG::SHEPARDFri Sep 09 1994 20:4611
    Do I detect a sliver of sarcasm and a whistle of wit contained in these
    preceding replies????? 
    
    YES   I   DO!
    
    [Sandwich sign for rent:  Will ____ for food:  soon-to-be-former 
    Digital employee, currently a commodity.]
    
    ;-)
    
    Susan
3377.8Sorry, meant: ...you guys areN'T being seriousWEORG::SHEPARDFri Sep 09 1994 20:4711
    Do I detect a sliver of sarcasm and a whistle of wit contained in these
    preceding replies????? 
    
    YES   I   DO!
    
    [Sandwich sign for rent:  Will ____ for food:  soon-to-be-former 
    Digital employee, currently a commodity.]
    
    ;-)
    
    Susan
3377.9GLDOA::SHOOKstandby - the wild night is callingFri Sep 09 1994 22:3712
   > Do I detect a sliver of sarcasm and a whistle of wit contained in these
   > preceding replies????? 
    
   > YES   I   DO!
    
   > [Sandwich sign for rent:  Will ____ for food:  soon-to-be-former 
   > Digital employee, currently a commodity.]
    
   > ;-)
    
    
    one mo' time...
3377.10We Want Our CookiesHLDE01::VUURBOOM_RRoelof Vuurboom @ APD, DTN 829 4066Sat Sep 10 1994 09:035
    Re: .8
    
    What do you mean we aren't being serious?
    
    WE REALLY DO WANT OUR COOKIES!
3377.11CSC32::M_EVANSskewered shitakeMon Sep 12 1994 18:3510
    At the risk of asking irritating questions, why arent they running the
    documentation through a test group where we have to support this stuff?  
    
    There is no way I can get from colorado to any of these other sites to
    look over the latest in network documentation and whether or not I will
    be able to walk a customer through it.
    
    meg
    
    Forget the cookies, I'll do it for beef jerky
3377.12Why not colorado??Good questionUSABLE::RAVENMon Sep 12 1994 21:4922
    Congratulations, Meg, you asked the first non-cookie question!
    It would be ideal to have people in the support centers participate.
    I am to blame for not encouraging people to volunteer to test the
    document remotely (I have had a few people volunteer to do that).
    
    We are testing 3 versions of the same document, so one person only
    tests one version. If you would like, I can send you a pointer to one
    of the versions and the test questions, and you can time yourself.
    
    This test is not funded or being conducted by POLYCENTER engineering or
    its writers, but rather by a group of people who are interested in
    whether different organizations of the same info have an impact on
    usability. Thus, we have a teeny weeny budget (like, you folks didn't
    expect that the company was paying for those cookies, did you??)
    Otherwise, I would be happy to hand-deliver and administer the test in
    Colorado.
    
    Mary Beth Raven
    
    P.S. The cookies are "gourmet chocolate chunk" from the Alexander's
    Shop n save bakery...
                         
3377.13CSC32::M_EVANSskewered shitakeTue Sep 13 1994 13:326
    Thanks Mary Beth,  I would love a pointer.  It is a shame that these
    documents are never seen by those who support the products with
    customers before they are sent out.  (and in many times the customers
    have the documentation before we even know the stuff is out there.)
    
    meg
3377.14TOOK::MORRISONBob M. LKG1-3/A11 226-7570Tue Sep 13 1994 17:091
  "Will test documents for cookies". That's a great slogan.
3377.15now how 'bout those cookies/POWDML::SMCCONNELLNext year, in Jerusalem!Tue Sep 13 1994 20:3115
    I responded to a "usability test" that was posted in this conference (I
    think) - to test how easy it is to get an Alpha PC up and running
    having received the 2 or 3 boxes in the mail.
    
    I got no cookies; perhaps because I performed miserably and sweat
    nervously (and profusely) all over the PC as I was putting it together.
    
    Personally - I'd pay money to have the video tape so I could destroy
    it.  Hopefully, it wasn't for naught as the testing team got a decent
    laugh out of it.
    
    Anytime I can help,
    
    
    Steve
3377.16TOKNOW::METCALFEEschew Obfuscatory MonikersWed Sep 14 1994 18:446
Steve, 
  You'd sweat all over the cookies and get the documentation soggy to boot!

:-)

MM
3377.17POWDML::SMCCONNELLNext year, in Jerusalem!Wed Sep 14 1994 19:534
    Sir, I *never* sweat near, around, or over cookies.   Drool?  Perhaps,
    but NEVER sweat!
    
    (Documentation is, of course, anudder story ;-)
3377.18they are worth itWELCLU::62967::SHARKEYAISDN rules !Wed Sep 14 1994 22:043
Hey, I travel thousands of miles for those sort of cookies. Just ask Trish!

alan