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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

2551.0. "DECinconsistency in the new Digital" by LACV01::BIAZZO (Can tune a VAX but can't tuna fish) Tue Jun 22 1993 17:20

    Why has Digital gone so far as to print on our paychecks that we should
    call ourselves "Digital" and not "DEC" and yet, we continue to name
    everything to do with Digital something like DECmumblefritz?
    
    The latest example I have seen is that the remains of what was called
    Digital Leasing Services  is now DECfinancial Services.
    
    
    
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2551.1BJ6000::DAVEOutlanders, Do it AgainTue Jun 22 1993 17:265
As has been referred to repeatedly in this and many other conferences, adding DEC to
the front of a product name makes it possible to copyright the name as a trademark. 
Just as from Sun you buy a SPARKstation and not a Sun Workstation.

Even Ken himself preferred the company to be called Digital.
2551.2SPARCstation?CSOADM::ROTHLight fuse and retire quicklyTue Jun 22 1993 17:560
2551.3MEMIT::CANSLERTue Jun 22 1993 18:334
    ref .1
    
           SPARCserver
    	   SPARCbook 
2551.4ECADSR::SHERMANSteve ECADSR::Sherman DTN 223-3326 MLO5-2/26aTue Jun 22 1993 18:489
    There are lots of examples of companies that have a "real" name and use
    initials for their products.  HP comes to mind.  (Gee, I wonder if they
    area allowed to refer to themselves as HP or have to use
    Hewlett-Packard?)  TI does the same thing.  Both of these companies,
    for example, had/have calculators that used the initials as part of the
    product name.  Then, there are the chip makers like AMD, NEC, NS and so
    forth.
    
    Steve
2551.5McReplyELWOOD::LANEGood:Fast:Cheap: pick twoTue Jun 22 1993 19:262
I'm surprized no one mentioned McDonald's and the McTrademark that appears
on all of their McPackages.
2551.6It's cheap+fastCSOADM::ROTHLight fuse and retire quicklyTue Jun 22 1993 19:555
Re: .5

Does your personal name apply at McDonalds?

Lee
2551.7Our customers are the best typists!STAR::DIPIRROTue Jun 22 1993 20:414
    	And I can easily envision a future customer trying to order:
    		DigitalEquipmentCorporationWrite for OpenVMS AXP
    
    but then again, I guess I can't...
2551.8BRAT::REDZIN::DCOXWed Jun 23 1993 10:5211
    Higher level corporate managers in some companies (IBM, HP, TI, GE,
    many etcs) have more important and productive things to do than worry
    about than things such as "Are we Digital or DEC?".
    
    Of course, I could have MY priorities wrong.  Even a Pope or two got
    into the discussions about the number of Angels that could dnace on the
    head of a pin.
    
    Jut an observation....
    
     
2551.9Clarification in 2538.18POWDML::KNIPSTEINWed Jun 23 1993 14:342
    See note 2538.18 - DECfinancial is a business unit of GE Capital's
    Vendor Financial Services, not a Digital unit.
2551.10GVAADG::PERINOI assumed it was implicitWed Jun 23 1993 15:138
2551.11Maybe we should take this rathole to ::PHILOSOPHY or some such?LYCEUM::CURTISDick "Aristotle" CurtisWed Jun 23 1993 17:408
    .8, .10:
    
    I believe that it was actually how many angels could dance on the POINT
    of a pin (being about as small an object as one could easily obtain).
    
    And the answer should be obvious.
    
    Dick
2551.12"Brand management IS important"MEMIT::W_TROYFri Jun 25 1993 12:5810
    The importance of managing our name is critical to rebuilding our
    presence in the marketplace - when 25% of customers who know both the
    names DIGITAL and DEC think that they are DIFFERENT companies - you
    have a major problem in identity and top of mind recall.  This
    translates into waste of advertising and other resources designed to
    build demand for DIGITAL's products, services and solutions.    
    
    A thorough discussion of this issue is in the marketing notes file.
    
      
2551.13DEC and Digital ARE different companiesNEWVAX::PAVLICEKZot, the Ethical HackerFri Jun 25 1993 14:1519
    re: .12
    
    What you say is very true.
    
    Unfortunately, the customers MAY BE RIGHT.  It depends on which
    "Digital" they know.  Note that Digital Research, for one, is sometimes
    called "Digital" by articles in PC mags.  That's as much their right as
    it is ours, it would seem (I'm not a lawyer, nor do I play one in a
    NOTES conference).
    
    The problem is we've chosen the worst possible word for our brand name:
    Digital.  It's used everywhere, so it can NEVER be ours alone.  We'd
    have been better off with "AXP brand" than "Digital brand".
    
    Megabucks thrown into an advertising campaign will help customer
    awareness, but it won't succeed in making us the ONLY "Digital" on the
    block.
    
    -- Russ
2551.14PLAYER::BROWNLThe match has gone outFri Jun 25 1993 15:0418
2551.1511094::GOETZEThe Ultimate mail header--water buffalo gibletsFri Jun 25 1993 16:267
3M had this divergence of perceptions a few years back with "Scotch" 
brand vs. "3M." My impression is that over the last ten years they 
have improved both name brand recognition and overall company health.

Does anyone know what they did (or maybe my perceptions are off).

	erik
2551.16MU::PORTERlife is a cabernet, old chum..Fri Jun 25 1993 16:582
Didn't work for me, obviously.  The only immediate referent 
for "scotch" in my mind is the pleasant liquid refreshment.
2551.17SPECXN::WITHERSBob WithersFri Jun 25 1993 17:475
Ah, but using the "Digital" branding philosophy, 3M should call themsevles

	Minnesota

BobW
2551.1811094::GOETZEThe Ultimate mail header--water buffalo gibletsFri Jun 25 1993 21:566
But they didn't change Scotchtape to MMMtape or Minnetape
or whatever. I think they just highlighted the "3M" more
in the product packaging and ads than before.

erik
2551.19Very specific, immediately (& intuitively) connected to tapeLYCEUM::CURTISDick "Aristotle" CurtisSun Jun 27 1993 13:285
    .17 (on 3M):
    
    Not "Mining"?
    
    Dick
2551.20Spot the assumptionCOUNT0::WELSHYippee! I got the package!!Mon Jun 28 1993 08:098
	re .14:

>    My point exactly. The thing is, I find it hard to understand the
>    thinking process that went into choosing "Digital" in the first place.

	"Thinking"???

	/Tom
2551.21As I remember it...SMURF::BINDERDeus tuus tibi sed deus meus mihiMon Jun 28 1993 16:1010
    The thinking had to do with the fact that the single biggest investor,
    without whose cash we would all be working for some other company, made
    it clear to Ken et al. that a company name with "computer" in it would
    not be acceptable.  There was in 1957 a perception that computers,
    especially low-priced ones, were not something every Tom, Dick, and
    Harry's company needed or wanted.  And they started out making plug-in
    automatic control modules, not complete computers, so the name Digital
    Equipment Corporation was chosen to make a presence in the digital
    electronics industry.  Digital Research and digital watches were still
    far in the future; we *were* the only "Digital" around then.
2551.22DEMOAX::GINGERRon GingerMon Jun 28 1993 16:5910
    >automatic control modules, not complete computers, so the name Digital
    >Equipment Corporation was chosen to make a presence in the digital
    >electronics industry.  Digital Research and digital watches were still
    >far in the future; we *were* the only "Digital" around then.
    
    Not true. Even high school students were making 'digital computer'
    science fair projects in 1957. And there were several other companies
    making digital modules. 
    
    digital wasnt unique then either.
2551.23Digital by choiceCCAD17::DUKEMon Jun 28 1993 21:1413
Hi,

Last night on New Zealand TV Digital got a really good "free" plug. 
There is a program (Australian made I think) called "Beyond 2000". Its really
very good every week and covers interesting bits about science, inventions etc.

Digital got a good plug during a piece about the Hong Kong Racing Club system.

Nice picture's of the logo (in the old colour) while they talked about the 35 odd
computers that control the system.

The name "Digital" stood out and must have stuck in peoples minds. 
This is great for Digital, its free and probably the best advert of all. 
2551.24GRANMA::MWANNEMACHERBeing a Daddy=The best jobTue Jun 29 1993 11:2312
    
    
    I cannot help but wonder if anyone but a Digital employee would notice.
    
    
    I saw an IBM commercial last night on the tube that was real good. 
    Customer testimonials.  I sat there and thought, "why in the heck
    aren't we doing this type of thing".
    
    
    
    Mike
2551.25only in print so farVMSVTP::S_WATTUMOSI Applications Engineering, WestTue Jun 29 1993 14:017
We are - but so far i've only seen print ads.  This months Fortune magazine
had a testimonial type ad with 3 or 4 different customers.

I have to agree though, the IBM add was pretty good - i'd like to think that
we'll be doing comparable ads as the next step in our branding campaign.

--Scott
2551.26POWDML::MACINTYRETue Jun 29 1993 14:1212
    If we are serious about being in the silicon business we could learn a
    lot from Intel.  Their latest "Intel Inside" T.V. commercials
    trumpeting the 486 and Pentium processors are great.  Like others, as I
    watched it I kept saying "This should be a Digital ad pushing ALPHA." 
    The next thought I have is to wonder why our last T.V. ads had a guy in
    a sauna talking to a terminal?  
    
    Are you kidding me?  What's our next move?  Hiring the firm that does
    the Benneton ads?
    
    Marv
    
2551.27GRANMA::MWANNEMACHERBeing a Daddy=The best jobTue Jun 29 1993 15:0910
    
    RE: .25  I have seen our print testimonial ads, they have been out for
    some time.  I don't know about you but I usually don't sit and read
    testimonial ads in magazines, especially if they are long as ours tend
    to be.  While reading a periodical, I usually focus my efforts on
    reading the articles as opposed to the ads.  
    
    
    
    Mike
2551.28Lets start solution (scotch?) bussines.BONNET::WLODEKNetwork pathologist.Wed Jun 30 1993 15:4622
    The H-P logo contains both "hp" and full name Hewlett Packard ( sp/).

    Why can't DEC invent a logo doing the same ?

    		D  E  C
    		digital 
    		D  E  C


    		or	digital 
    			D  E  C
    			digital 
    	

    		or		D  E  C
    				digital 


    		or			digital 
    					D  E  C
    	
2551.29TALLIS::KIRKMattWed Jul 21 1993 11:026
    Why should we spend the money?  What would it get us?
    
    Besides, Digital is trying to get people to refer to it as Digital and
    not DEC.
    
    M