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Conference 7.286::digital

Title:	The Digital way of working

Moderator:	QUARK::LIONELON

Created:	Fri Feb 14 1986
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	5321
Total number of notes:	139771

1955.0. "Problem extracting updates" by SNOC01::NICHOLLS (Problem? ring 1-800-382-5968) Mon Jun 22 1992 05:40

    Am I the only one having a problem doing
    
    $notes
    open digital
    save/unseen/seen digital.lis *.*
    
    for this conference?
    
    All the other conferences I scan work OK, but DIGITAL just hangs doing
    the above.
    
    Here's an extract from an $anal/image
    
            Image Identification Information
    
                    image name: "NOTES$MAIN"
                    image file identification: "NOTES V2.1"
                    link date/time: 22-JAN-1990 16:02:38.22
                    linker identification: "05-05"
    
            Patch Information
    
                    There are no patches at this time.
    
    
    Suggestions?

T.R	Title	User	Personal Name	Date	Lines
1955.1		ASICS::LESLIE	Andy Leslie	`Mon Jun 22 1992 11:46`	3
	Try using PAN to do batch extracts. Details in ROCKS::PAN. - andy
1955.2	alternative	SMURF::WOODMAN		`Mon Jun 22 1992 12:54`	3
	why not use dump/record and look at the raw bits in the image header...
1955.3		CVG::THOMPSON	Radical Centralist	`Mon Jun 22 1992 13:53`	14
	> why not use dump/record and look at the raw bits in the image header... This is not likely to help. The ana/image is from the Notes agent on his system and is useful to show us what version of Notes he's running but not much else. Since he is able to save/seen/unseen other files it's not likely that that image is at fault. RE: .0 I'd probably try resetting my seen map first by using the SET SEEN command. If that didn't work I'd try deleting the entry and putting it back. If those failed I'd try looking in 2HOT::VAXNOTES_BUGS. I've heard of this problem before and it's likely that it's been reported there. Alfred
1955.4	What Alfred said...	NEWVAX::PAVLICEK	Zot, the Ethical Hacker	`Mon Jun 22 1992 23:49`	4
	I've seen this before. Try SET SEEN/BEFORE=xxx. It's done the trick around here. -- Russ
1955.5	Same problem with PAN	I18N::GREENWOOD	Tim. ISE/DA. 381-0575	`Tue Jun 23 1992 16:54`	8
	I have the same problem using PAN. My batch job running $ pan extract/seen/unseen/class=main/out="!AS.tmp" * * hangs when it gets to humane::digital. It is not a problem with SET/SEEN - reading notes directly is no problem. Tim
1955.6		ASICS::LESLIE	Andy Leslie	`Tue Jun 23 1992 18:06`	7
	I can only guess that there's a problem with the conference. It could well be that if you do a SET SEEN/BEFORE=TODAY then retry, you'll have avoided the problem area. It's probabloy worth ensuring you have disk quota etc ok. /andy
1955.7	Not an isolated problem	SMAUG::GARROD	Floating on a wooden DECk chair	`Tue Jun 23 1992 20:26`	8
	I get this problem a lot on DIGITAL.NOTE. Basically the EXTRACT hangs for hours on end. It usually gets going again eventually. What I often have to do is kill ther logical link to HUMANE:: to allow the rest of the extracts for other conferences to proceed. This is definitely a problem on the HUMANE:: end. Dave
1955.8		CVG::THOMPSON	Radical Centralist	`Tue Jun 23 1992 20:30`	4
	Perhaps it's time to run CONVERT on the file then. Get back some space and clean up the index trees. Alfred
1955.9		ASICS::LESLIE	Andy Leslie	`Wed Jun 24 1992 08:59`	1
	I'll suggest it to joe Bates.
1955.10	Thanks for the replies (btw, set seen/bef don't help)	SNOC01::NICHOLLS	Problem? ring 1-800-382-5968	`Fri Jun 26 1992 00:05`	1

1955.11	Try delete and re-enter?	NEWVAX::PAVLICEK	Zot, the Ethical Hacker	`Fri Jun 26 1992 00:30`	13
	Did you try the delete entry, re-enter entry, and set seen route? It's brute force, but I have never seen this lapse into permanent problem. I've seen this problem occur with DIGITAL, but we always found a way to correct it. That makes me wonder if it is a notebook, not a conference, problem. If it were purely a conference problem, I would expect people to get lock up all over the place with little hope of getting unlocked. Maybe some NOTES internalist will know if the notebook entry's SEEN map can get "confused" over time and high volumes. -- Russ
1955.12	Yes, I'll shut up now...	NEWVAX::PAVLICEK	Zot, the Ethical Hacker	`Fri Jun 26 1992 00:34`	8
	Of course, it could also be network related, but if some people get it frequently while others never get it, it sounds like HUMANE:: wouldn't be the problem. Follow Alfred's advice: delete and re-enter. If it doesn't work, report it in the bugs conference. -- Russ
1955.13	Suggestions welcome	FUNYET::ANDERSON	I never inhaled	`Fri Jun 26 1992 14:13`	12
	I'm the system manager for node HUMANE. I'd be glad to do a CONVERT on the conference if that would help. I'm scheduling time next week to upgrade VMS and put in a bigger, faster disk to hold the conference, so I could easily do it then. BTW, HUMANE is quite busy all day and night. The least busy time seems to be late afternoon and early evening Eastern time. And hosting the Digital conference is the only thing it does! Perhaps the amount of activity confuses people's notebooks? I know I've re-read notes while hitting Next Unseen a number of times. Paul
1955.14		CREATV::QUODLING	OLIVER is the Solution!	`Fri Jun 26 1992 15:48`	9
	Early evening? How about Sunday Morning. I h've tried doing system upgrades between 2 and 5 AM on a Sunday Morning, only to be interrupted by "local" users trying to use the system. Just Yank the ether, do it, and get it back again fast. Someone'll complain, but not for long... q z
1955.15		RAGMOP::RAGMOP::LOWELL	Grim Grinning Ghosts...	`Sun Jun 28 1992 00:49`	8
	re: .0 I had the same problem with this conference "hanging" a couple of years ago. It seemed to be related to a bunch of us noters running our batch jobs at midnight and also in the same batch queue. I solved it by submitting my job a couple of hours earlier than the others. Ruth
1955.16		SNOC01::NICHOLLS	Problem? ring 1-800-382-5968	`Mon Jun 29 1992 00:55`	9
	Ahem (embarrased look on his face) The conference I was really looking at was the shadow copy, but the problem is the same on both conferences. Starting with a brand new notebook, adding the entry, opening it and doing a set seen doesn't help. Does anyone else on an Oz node do a nightly extract that they would care to mail to me? Send me mail if so. Thanks
1955.17	Try in the morning	RIPPLE::KOTTERRI		`Mon Jun 29 1992 18:14`	10
	Try running your extract in the morning. I have a batch procedure which submits a daily GET_NOTES job to run a half hour before I normally come in, and it's always done when I get here. If there are any problems accessing the conference, GET_NOTES will automatically do retries. GET_NOTES is available from the TOOLSHED, or from: RIPPLE::SLS_DISK:[KOTTERRI.PUBLIC]GET_NOTES.COM Rich (GET_NOTES Author)