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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

1865.0. "Telecommuting at Digital" by INDUCE::SHERMAN (ECADSR::Sherman DTN 223-3326) Sat Apr 25 1992 03:33

    I recently read an article on telecommuting.  It's found in the
    May-June 1992 issue of "The Futurist" and is entitled, "Adding Vision
    to Telecommuting" by Julian M. Weiss.  This article disturbed me.  
    
    First, "telecommuting" is basically the idea of logging in from home to
    do your work.  Well, lots of us at Digital are doing that.  Further, it
    involves interacting and communicating with peers via the logged in 
    terminal.  Given notes, e-mail and phone we're doing that, too.  The
    added twist is that telecommunications is advancing such that in the
    near future we can expect to get full-motion video and graphics.  This
    is described as the "missing link" in "getting the office environment 
    directly to the worker."  The article continues by citing examples
    of advancements in telecommuting.
    
    I think telecommuting is something that is already reality for many at
    Digital.  It certainly is for me as a significant amount of my work
    time is done after hours from home.  More recently, because of the
    delivery of our third child and chicken pox hitting all members of the
    family except me during the past two weeks, I've had to stay home much
    of the time.  But, I've been able to do a couple of hours of work everyday 
    by logging in from home.  More companies are permitting and encouraging
    "telecommuting" and in many ways it has been part of the Digital way of
    doing things for many of us for some time.
    
    Now, here is what disturbs me.  "Telecommuting" seems to be awaiting
    this breakthrough of full-motion video so that people can meet and the
    office environment can be brought home.  It's coming and is already a
    reality at Digital.  As more and more folks become involved with
    telecommuting, I expect there to be some problems.  That's why I opened
    this note.  Perhaps we can discuss what these problems are or will be
    and how to remedy them.  Perhaps we can become, as a company, one of
    the true leaders in "telecommuting" and actually make money at it
    because of our experience and forward thinking.
    
    To kick things off, it seems to me that "telecommuting" will make it
    easier for folks that are geographically separated to meet.  By making it 
    easier for them to meet, they will probably meet more often.  THAT'S
    the problem - "telecommuting" can lead to more meetings and less real
    work getting done.  Similar to how the paperless office ideas have lead
    to offices that have even more paper, I suspect that not having to go
    to meetings in faraway places will mean we'll have even more meetings.
    
    Other ideas or discussion?
    
    Steve
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1865.1Press KP7 to add TELEWORK to your notebookVAXWRK::HARNEYCommon man: Homo IgnoramusSat Apr 25 1992 11:254
    There's already a notesfile for this discussion.

    See RUMOR::TELEWORK for more information.
    \john
1865.2easy meetings? you mean Noting?EOS::ARMSTRONGSat Apr 25 1992 22:2916
    Perhaps by 'meet' you mean 'engage in conversation'?  I
    often think that the ease of Notes does cause some people
    to direct a LOT of their time and attention in that direction.

    I find the opposite to be true in the traditional sese of the
    word 'meet'.  I began working from home full time in 1980...and
    still am.  I have no real office in DEC (although there is a storage
    area with my name on it and I hang my coat there when i come in).
    So far everyone I 'work' with comes in to work everyday and
    wants 'face to face' meetings.  Many people are VERY shy of using
    the phone.  Most managers are VERY SHY of putting any thoughts
    down on 'paper' (real paper, electronic, etc).

    In 1980 I thought telecommuting was right around the corner...
    that corner now seems further away than ever.
    bob
1865.3I'll believe it when I see itZENDIA::SEKURSKISun Apr 26 1992 20:0123
    
    
    	Yah....
    
    	I don't hold much hope for it.... I'm suprised I was able to get a 
    	line inorder to write this note...
    
    	The area I live in used to have 5 or 6 dial-in lines, last year someone
    	responsible for dial-ins wrote a memo that was forwarded
    	around about how proud they were about saving Digital a couple of
    	bucks a month by cutting the number of lines in half in my area.
    
    	Now most of the time I can't get a line... And most of the time
    	when I do dial-in from home it's with the intention of doing some 
    	real work.
    
    	And another thing why are dial-ins disabled from 8 - 5 Monday -
    	Friday. That's got to be one of the most silliest rules I've ever
    	heard of...
    
    
    						Mike
    						----
1865.4on how to handle dial-in disabled solutionSTAR::ABBASIi^(-i) = SQRT(exp(PI))Mon Apr 27 1992 00:4217
    >	And another thing why are dial-ins disabled from 8 - 5 Monday -
    >	Friday. That's got to be one of the most silliest rules I've ever
    >	heard of...

    that no excuse, do like me, i live 2 blocks away from work, and
    so it is a local phone call and cost nothing to call any time to
    work direct.

    so, why dont you find an apartment near work? most of the local
    papers have rent ads, there are also magazines about rental
    properties in most area, start from there, you can even bargain
    on the rent now because of the many vacancies, so you can get a 
    good deal, this way you hit the two birds in the one stone.

    and good luck in your search.

    /nasser
1865.5Huh?16BITS::DELBALSOI (spade) my (dog face)Mon Apr 27 1992 03:105
C'mon Nasser, if the line isn't enabled during certain hours it's not going
to make any difference how close he lives.

-Jack

1865.6i explain betterSTAR::ABBASIi^(-i) = SQRT(exp(PI))Mon Apr 27 1992 05:4928
>C'mon Nasser, if the line isn't enabled during certain hours it's not going
>to make any difference how close he lives.

    i meant to say, our friend in .3 can call the computer itself directly,
    he dont have to call that dial-in number , he can just call the
    computer directly .
    
    it is like this
    
           --------------------------------------------------
          |                                                 |
          |                                                 V
          |                 #A                              #B
      you are here  o---->DEC dial in o-------------------> work modem
                             phone                          phone

    normally he calls line the A number, then the B number, but he only
    pays for the A call, the B call is paid by DEC.
    but if you live very close to work, you can bypass and call #B directly.
    and so you are not limited by the rules and regulations set by the #A
    number.
    offcourse this makes sense to do only if the distance between you and
    work is such that the call is local and hence free, hence my suggestion 
    that we should live close to work. so that we can dial in free.
    
    thank you very much
    /nasser
                                   
1865.7SUBURB::THOMASHThe Devon DumplingMon Apr 27 1992 09:5815
	I read an article in one of the Sundays which covered some of the 
	work BT are doing in this area.

	They have a pilot in Scotland where their directory enquiries people 
	work from home.  
	When its their break, they press a button
	They can then see pictures of eveyone else, if they are on break the
	picture is framed in one colour, if they are not, it is framed in 
	another. When they touch the picture, they can chat, and the picture 
	is animated.
	They are working on a live video link at the moment. It is not limited 
	to just 1-1 comms.

	Heather
1865.8\ZENDIA::SEKURSKIMon Apr 27 1992 12:115
    
    
    	Ah Nasser, unfortunately I live 35 miles from work where I own 
    	a house. My wife and family might not understand if I left them
    	so I could live within local dialing distance of my site...
1865.9Possible security violationBSS::D_BANKSMon Apr 27 1992 13:0610
Re:       <<< Note 1865.6 by STAR::ABBASI "i^(-i) = SQRT(exp(PI))" >>>

>    i meant to say, our friend in .3 can call the computer itself directly,
>    he dont have to call that dial-in number , he can just call the
>    computer directly .
    
I think the Digital network police might also have something to say about
bypassing a dialin facility and its supposed additional security... 

-  David
1865.10MAJORS::ALFORDMon Apr 27 1992 14:189
Nasser's suggestion wouldn't be possible here...

We have no modems connected to the main computers, Security would have the 
hebejebies if we did that!  All dial-in is handled by ACB installed on a single
area machine, you then connect to the work computer you need.  The ACB is just
a "central" server... 

But then we don't have this 8-5 disabled silliness !
1865.11INDUCE::SHERMANECADSR::Sherman DTN 223-3326Mon Apr 27 1992 14:269
    I live in Marlboro.  I can log into Maynard anytime as a local call.
    The connection is to a LAT which requires a password.  Works pretty
    well.  My understanding is that it is possible for me to get 9600 baud,
    but for now I just have 2400 hooked to a VT240.  The cost to Digital is
    minimal for me to work from home.  But, my productivity is up when I
    can use a workstation.  Lots of graphics-oriented development can't be
    done.  For example, I can't do a Motif display on the 240.
    
    Steve
1865.12RANGER::LEFEBVRELet's eat sushi and not payMon Apr 27 1992 16:139
    Why rent an apartment with local phone access to the office when you
    can actually go to the office?  Perhaps I'm missing Nasser's logic.
    
    I currently manage a project that's being engineered in Taiwan.  I have
    twice-weekly telephone conference calls with Taiwan that wouldn't be
    possible if I had to drive to work (12 hour time difference + 55 mile
    commute to office) to conduct my business.
    
    Mark.
1865.13ZENDIA::SEKURSKIMon Apr 27 1992 16:1313
    
    
    	Let me clarify here a bit. I too could log in between 8-5
    	if I live within local dialing distance so in that sense
    	disl-ins are not disabled.
    
    	However the local number I can dial between the hours of 
    	5:00 PM and 8:00 AM that puts me on the DTN is disabled
    	beween 8-5.
    
    	So I either dial long distance and eat the cost ( only
    	for short spurts ) or try to get a line before 8:00 AM
    	and hope I don't get dropped during the day. 
1865.14MU::PORTERobnoxious, though interestingMon Apr 27 1992 16:523
I think it's not usually the case that "dialins" are disabled during 8-5
Eastern time, but that "call forwarding through the DTN" is sometimes 
disabled, apparently because the phone facilities are required for voice.
1865.15Check JETSAM::WATN!!!CREVAS::ERICKSONJohn Erickson, DTN 297-4143Mon Apr 27 1992 17:3217
    Check  out  JETSAM::WATN  to  learn  about  making  local  calls  and
    connecting to remote computers.  Note that  this  is *different* than
    making a local call to a DEC *facility*  and  then  connecting  using
    DTN,  which has been implied in some of the  previous  replies.    In
    fact,  some  of  the previous discussion is bogus and unnecessary  in
    light of WATN.

    I have found  that many people are unaware of WATN and the ability to
    dial a local number  to  connect  to a remote computer.  For example,
    for  years I have dialed a local number to connect  to  computers  in
    Acton  or  Marlboro;  direct dials to these facilities normally would
    be long-distance  calls.  In fact, I spent a year in Ithaca, New York
    and was able to connect in the same fashion. 
    
    Have a GREAT one!
    
    John
1865.16ZENDIA::SEKURSKIMon Apr 27 1992 17:4817
    
    
    	That's the old TSN/TYMNET stuff isn't it ?
    
    	My CC cut that out of the budget this year.
    
    	It seems not enough people were using it to justify the cost 
    	of X hundreds of dollars per month.
    
    	My point is what's the problem keeping the extra DTN lines open 
    	for use during the day time ? We have thousands of lines available
    	how expensive can it be to keep the ones we us at night open for
    	another 8 hours ?
    
    
    							Mike
    							----
1865.17traffic engineering is a black artCARAFE::GOLDSTEINGlobal Village IdiotMon Apr 27 1992 17:4936
    I'm sure the complainant knows all about WATN (formerly known as TSN;
    the name was changed to protect the guilty.)
    
    Back when TSN was first installed (ca. 1979), it was configured using
    private lines between sites and dial-in points, with public Tymnet for
    other locations.  The non-local DTN dial-ins, on the other hand, were
    really the DTN foreign exchange (FX) circuits, using relatively costly
    analog channels.  We (DTN) engineered the DTN FX lines for the outgoing
    volume, and only allowed dial-in at night when they were otherwise
    idle.  Thus the marginal cost to Digital of either a TSN call or a DTN
    dial-in AT NIGHT was roughly zero.  During the day, though, a dial-in
    on an FX line would have displaced a voice call, causing more overflow
    to relatively pricey Band 9 (in-state) WATS.
    
    Today, we have very little private-line TSN; we use mostly public
    Tymnet for everything, in exchange for a stiff volume discount.  This
    is cheaper on the bottom line than running it ourselves.  But we do pay
    a small hourly usage fee, all the time.  The FX lines are still night
    only.  But many of them are digital T1-carrier, at lower unit prices
    than they used to be. 
    
    We frankly don't know if it would be cheaper to expand the FX lines for
    dial-in or to continue to use Tymnet for daytime use.  I've raised the
    question, but nobody had an answer.  My "day job" includes engineering
    the DTN.  Right now inertia and a lack of good accounting cause us to
    stick with Tymnet. And Tymnet's performance is not comparable; as a
    packet-switched network, their latency is quite noticeable.  Some
    applications run just fine, but others (especially editors) don't do
    well at all.  Unless/until we expand a given FX group, it can't be
    opened for dial-in during the business day.
    
    We're also setting up an ISDN dial-in pilot, now that New England
    Telephone has tariffed residential ISDN.  Of course, it'll be a while
    before it's available in "most" places.  But it'll provide 64 kbps
    dial-in service.  That's serious speed for telecommuters.
        fred (Corp. Telecom Engineering/ ISDTN project tech. leader)
1865.18SA1794::GUSICJReferees whistle while they work..Mon Apr 27 1992 18:1311
    
    
    	Funny that .0 should mention 'full motion video' seeing that DEC
    will introduce at DECworld a full motion video product that is
    PC-Based.  The PC-based full motion video products have been around
    for a while, but DEC is adding in the feature of it being networked
    which to my knowledge the other Mfg's don't have.  
    
    	
    								bill
    
1865.19how to do itSTAR::ABBASIi^(-i) = SQRT(exp(PI))Mon Apr 27 1992 20:148
    also with the coming of virtual reality upon us, in the future you can be 
    virtually in the office while working at home, and be virtually at home 
    while working in the office, and we will all be connected with each
    others, some of us will be in virtual form and some in not virtual
    form, but this way you can be both place at the same time, virtually 
    offcourse.

    /nasser
1865.20virtually offcourse, 3 6 0 degrees?ALOS01::MULLERFred MullerMon Apr 27 1992 20:253
    jez i like this guys sense of humor - that is what it is, not.  anyway,
    i've been there many times.  -- fred, jez what has gotten into me
    today,  too much SERPing, methinks.
1865.21MU::PORTERobnoxious, though interestingMon Apr 27 1992 21:458
re .19

Aha! I understand.  The strangely warped entity which posts
replies along the lines of .19 is not, in point of fact, Nasser Abbasi,
even though it claims to be.    Nasser is actually at home doing
something entirely different, and there's a virtual-Nasser prowling
the netwaves entering semi-incomprehensible notes.   Evidently
there are as yet a few bugs to be worked out.
1865.22notes from a happy telecommuterTPSYS::HORGANgo, lemmings, goTue Apr 28 1992 00:1530
    I've been telecommuting the past six months, and offer the following
    comments:
    
    - I suspect that I work many more hours than I would if I had a 
      traditional office. I can wander in here whenever I have some free
      time and "just do a little work". Or the phone rings (like it just
      did at 7:30p.m.). There is no sense of "time to go home", rather
      the focus is on  the work that's staring at me every time I walk
      by my 'office'.
    
    - There have been times when I feel disconnected from what's happening.
      Takes some getting used  to not having anyone to just chat with.
    
    - We have lots of tools which make telecommuting feasible. I've added
      a fax modem and can now exchange documents. That's made a real
      difference....no more trips just to pick up a document from a 
      customer.
    
    - the team (which is in 4 locations) has learned that we need to call
      each other once a day, just to keep in touch. Even when there isn't
      anything pressing to discuss. Helps to make sure that the little odds
      and ends get mentioned.
    
    - you need an adequate computing environment or forget it. I have
      upgraded my system and am amazed at how much more I can get done
      without needing to go to a DEC office.
    
    I'm a happy telecommuter.
    
    /Tim
1865.23ISDN in Vermont?CREVAS::ERICKSONJohn Erickson, DTN 297-4143Tue Apr 28 1992 12:1316
>    Telephone has tariffed residential ISDN.  Of course, it'll be a while
>    before it's available in "most" places.  But it'll provide 64 kbps
>    dial-in service.  That's serious speed for telecommuters.
>        fred (Corp. Telecom Engineering/ ISDTN project tech. leader)

    VERY interesting...By the way, some time ago I remember seeing a news
    story in which  they  mentioned  that  VERMONT  (of  all  places) has
    state-of-the-art  telecommunication  installations,  in   some  cases
    leading the country.  Apparently  Vermont offered to be a "beta" site
    for  soon-to-be-released technologies, in exchange for reduced rates.
    Is  there  any  truth  to  this,  and are they  getting  things  like
    residential ISDN before other states?
    
    Later!
    
    John
1865.24Its True!BTOVT::FARNHAM_RSW ENG - Burlington, VT - 266-4527Tue Apr 28 1992 15:2310
Re. -.1

John,

	The story You mentioned about VT having state-of-the-art phone
technology is quite true, believe it or not. When I look at my phone bill,
I have a hard time agreeing with the "reduced rates" part of the story though.


Bob in VT
1865.25Yowsa!BIGJOE::DMCLUREJust say Notification ServicesTue Apr 28 1992 22:1318
	Count me in as one of the newly converted ISDN freaks!
    I'm really looking forward to desktop video-conferencing via
    ISDN as well.  The potential future of Broadband ISDN (BISDN),
    as well as ATM switching is even more exciting.

	I took some courses on this subject last semester and I'm
    psyched and ready to Telework (Telecommute).  Just as soon as
    I can upgrade my Pro-380 at home to something a little less
    obsolete, I'll be all set!

				 -davo

p.s.	I wrote a paper on this very subject over the Xmas holidays.
	It can be copied directly from the following location:

	TOOK::USER$216:[DMCLURE.PUBLIC]TELEWORKING_NETSTUDY.PS
							  *.DECW$BOOK*
							  *.TXT
1865.26CREATV::QUODLINGKen, Me, and a cast of extras...Wed Apr 29 1992 02:2418
    Telecommuting from home shall always bring an air of mistrust to itself
    from Managment, as they can't see the peons hunched over a terminal.
    
    However, there is a far more mundane approach to telcommuting  that
    needs to be looked at. I live about 1 miles from a DEC facility. I
    drive 35 miles each way to work at a distant DEC facility. The work I
    do there, has <5% requirement to be actually onsite.
    
    Wouldn't it be nice if some Human Resources types did some basic
    demographic studies, of who works where, and where they need to commute
    from. I am sure that would save gazzillions in personal vehicle wear
    and tear, get people to work earlier, and make for a happier work
    force...
    
    Naw, it's a pipe dream...
    
    q
    
1865.27REGENT::POWERSWed Apr 29 1992 12:4623
>    Wouldn't it be nice if some Human Resources types did some basic
>    demographic studies, of who works where, and where they need to commute
>    from. I am sure that would save gazzillions in personal vehicle wear
>    and tear, get people to work earlier, and make for a happier work
>    force...

Why should "they" bother?  You're willing to drive the 35 miles and save 
them the trouble!  It's your vehicle that's wearing out, not theirs.
It's up to you to get to work on time, not them.
Why don't you move closer to work?  Or take a job closer to where
you live?  Chances are it relates to the qulaity of life where you live now,
which might be adversely affected if a major employer moved too close
(not saying you think this way, just musing).

What I thought you were going to get to was "why can't I telecommute 
from the DEC office that's only 1 mile from my house?"
Have you pursued that?  Have you attempted to demonstrate to your
management that your job is really only 5% personal presence?
Even if it were as much as 30% personal presence, you might benefit
from having a "local" office and doing a real commute only once or twice
a week.

- tom]
1865.28Go for itVMSVTP::S_WATTUMOSI Applications Engineering, WestWed Apr 29 1992 13:3015
>What I thought you were going to get to was "why can't I telecommute 
>from the DEC office that's only 1 mile from my house?"

It can be done.  I'm doing it every day.  Though I must admit that the commute
from Colorado Springs to LKG is a bit more then 35 miles, but the drive from
my house to work is certainly a lot less :-)

I've found that if you can get management buyoff on this, that it's really
fairly easy to do (well, at least it was for me - it was the mgmt buyoff
that was the tough sell).  While I am loosly associated with a particular
group, the local facilities people seemed quite willing and prepared to
deal directly with a single individual - all they needed was a CC to charge
for cube rent.

--Scott
1865.29I'm serious...NODEX::ADEYPepperoni Pepperoni Pizza PizzaWed Apr 29 1992 14:099
    re: last few...
    
    I had this idea too! 
    
    Anybody in ZKO commute from Marlboro and want to swap offices a couple
    times a week?
    
    Ken....
    
1865.30LONG DRIVEGSMOKE::GCHARBONNEAUWed Apr 29 1992 14:549
    NOTE 1865.29........
    
    I DRIVE 100 MILES ONE WAY TO WORK EVERYDAY AND I`M DOING SOMETHING
    ABOUT THIS...I`M RETIRING.
    
    If you think I`m joking about the 100 miles one way,check it out.
    I live in Los Banos,California and work in Cupertino,California..
    Would you love to swap with me.???
    
1865.31If it's gonna be done, you have to do it....VMSVTP::S_WATTUMOSI Applications Engineering, WestWed Apr 29 1992 15:4237
Re .30  I think that's one of the options that .27 mentioned (well, maybe
indirectly).

Re .26;  it's not only wear and tear on your car that you'll save.  There are
a lot of additional implications - less commute, less gas, less traffic, less
need for lots of big highways to handle peak rush hour loads, less stress,
more family time, etc.

I see the idea of telecommuting from a local workplace as a necessary
step in some cases, toward ultimately telecommuting from home.

The first "bottom line" is that the telecommunication infrastructure isn't
quite up to the requirements usually implied by working from home (if you can
get by with a 2400 baud dial-up, fine; but a lot of us need additional bandwidth
to do our job as effectively).

The second "bottom line" is, i've found that management is often uncomfortable
with the lack of "touchy-feely" implied with telecommuting.  This aspect
alone is probably a significant reason why a lot of people who might
otherwise telecommute from home, don't (or aren't allowed too).   Telecommuting
from a workplace closer to home is one way to address a lot of the concerns - be
cause this allows you to still have a "manager".

My local "manager" really probably has no idea what it is I do, but what
my local "manager" does for me, is provide the security blanket needed by
my remote manager to make this whole thing work.

Unless you make the attempt to try and set something up yourself it isn't
going to happen.  We can discuss the right or wrong of whether an individual
should have to put in the effort themselves, or if this should be offered on
a platter, but my cut at it, is that this is still too new.  Management is not
sure how to deal with it.  Besides, putting in the effort to "sell"
telecommuting (from either a local workplace or home) is also an indication
to management about your desire to make the situation work even after the
sale.

--Scott
1865.32Check out the HOME programBIGJOE::DMCLUREDEC's Tops In Desktops!Thu Apr 30 1992 15:288
	There is actually a telecommuting pilot project underway which
    people might be interested in.  The project is known as HOME (which
    is short for Home Office Management Effectiveiness), and is program
    managed by Grace Boynton of Corporate Info Services.  Contact Grace
    for more information at MTS$::"MLO::Grace Boynton"

				   -davo
1865.33Telcommute across the company network.DEC:.GROVERThe CIRCUIT_MANWed May 04 1994 18:3521
    Telecommuting taken to the next level......
    
    For the passed few weeks, I have been involved in interviewing for
    positions within the company that I've been told I'm qualified for, but
    due to the fact it would require relocation funds, I've not been
    selected for these positions....
    
    WHY can't Digital allow folks to Telecommute in these positions. There
    is little chance of getting qualified folks local to the job location,
    so why not bring folks to the jobs via the network. Interview folks for
    the jobs via video conference, then if qualified, they can perform
    these jobs via the network, either by having the hiring manager optain
    cube space in a Digital building closer to the new hire and let that
    new hire perform his/her job tasks via the network, or allow the new
    hire to telecommute from his/her house.
    
    This practice would solve quite a few problems across the company.
    
    Just a thought.!
    
    
1865.34DEC:.CROUCHSubterranean Dharma BumWed May 04 1994 18:4814
    Makes too much sense which doesn't compute here.
    
    I saw an interesting special recently on just this. They interviewed
    a programmer for SGI who works and lives in Colorado but whose "office"
    is in Ca. 
    
    There are many 800 number services where the caller doesn't realize
    that the person they are talking to is in their house. The need to
    "be" in a central place is over for a lot of jobs.
    
    Obviously this doesn't work for every position.
    
    Jim C.
    
1865.35H.O.M.E.DEC:.S_WATTUMOSI Applications Engineering, WestWed May 04 1994 20:2664
There is a corporate sponsored program called H.O.M.E. - managed to
capture a copy of the announcement in LIVEWIRE (minutes later it was
no longer in LIVEWIRE - I don't know why):

)0 U.S. News                                      LIVE WIRE
 qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq
 There's no place like H.O.M.E. (30-Mar)                     Date:
30-Mar-1994
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                     There's no place like H.O.M.E. 
   
          To formalize part-time telecommuting arrangements that many 
   employees have utilized in the past, Digital has created a voluntary 
   program for those who wish to work out of their homes full time.
          Called H.O.M.E., for Home Office Management Effectiveness, the 
   program substitutes a home office for dedicated individual company work 
   space while fully maintaining employee teamwork and accountability.  
          According to Geri Kearns, manager of the U.S.-based program, 
   benefits to employees include increased concentration, reduced 
   interruptions, lower commuting expenses, higher job satisfaction, 
   better balance of career and home life, reduced stress and higher 
   productivity.
          For Digital, the benefits are improved productivity, space 
   savings, incentives for employee recruiting and retention, regulatory 
   compliance with the Clean Air Act and improved employee morale.
          Programs like H.O.M.E. are a boon to the public as well.  
   Telecommuting offers increased opportunities for workers with physical 
   challenges, and helps to reduce pollution, traffic congestion, and 
   energy consumption.   
          In the Chicago area, for example, a major highway construction 
   project is under way which will take at least two years to complete.  
   Digital's H.O.M.E. program will ease the inevitable traffic headaches 
   by reducing the number of commuters on the road.   
          More than 400 employees now participate in the H.O.M.E. program 
   throughout the United States.  By mid-April, information, policies and 
   process for the program will be published on VTX H.O.M.E. under 
   Policies & Procedures.
























                       FOR DIGITAL INTERNAL USE ONLY
 
1865.36DEC:.BEANAttila the Hun was a LIBERAL!Wed May 04 1994 20:3412
    At Parker St (PKO) two instructors (I wish I were one) are now workign
    from home via the H.O.M.E. program.  Digital pays for two extra phone
    lines... but, it should be noted, DID NOT pay for equipoment or
    furniture.
    
    In Alpharetta, GA (ALF) literally ALL of the DLS instructors are on the
    H.O.M.E. plan... as are, I believe, many others in other locations.  It
    IS cost effective, (or at least it WAS).  maybe now there is so much
    available office space lying around vacant that it is no longer cost
    effective?
    
    tony
1865.37ICS::CROUCHSubterranean Dharma BumThu May 05 1994 11:205
    This is great to hear and sorry for my ignorance with the
    program!!!
    
    Jim C.
    
1865.38CTHQ::DELUCOPremature GrandparentThu May 05 1994 14:516
    You might consider sending some of this information to the managers who
    turned you down.  While it's their call as to whether or not they want
    to hire a "telecommuting" resource, they may not be aware that it's
    going on elsewhere.
    
    Jim
1865.39VMSVTP::S_WATTUMOSI Applications Engineering, WestThu May 05 1994 16:0617
Having done this for the last few years I can tell you that most management
will need to be convinced.  The concern isn't for whether this is good
for the employee, but whether this is good for the manager.  There's a
certain loss of perceived power when you don't have all of your minions
underfoot and directly accessable.  It also causes some change - and some
people are very resistant to change.  Also, you might have to have something
that someone else wants so badly that they are willing to take a risk
doing this (my situation).  Let's face it - there is a certain amount of
additional effort required on both ends (management and participant) in order to
make this work - is what you provide *worth* the additional effort, or is it
simply easier to hirer someone else "local" but just as capable.

--Scott

p.s. The reason there's a "West" in the personal name is because the rest of
my group is "East" (at LKG), while I'm in Colorado (currently in a facility,
but soon to be at home)
1865.40For those old enough to rememberCTHQ::DELUCOPremature GrandparentThu May 05 1994 16:337
    
    	Kind of like when those folks used to bring their programs with
    them on punched cards rather than store the program at the datacenter
    on disk. The implied reasoning was that they could see and touch the
    program any time they wanted.
    
    Jim
1865.41ELWOOD::LANEThu May 05 1994 16:554
re .40

I think that was more of a reliability issue. Unless you dropped it, the
deck would outlast the disk several times over.
1865.42MILKWY::ED_ECKGeneration X &lt; Group W!Thu May 05 1994 18:439
    
    "Unless you dropped it..."
    
    That was why you used a magic marker to make a diagonal slash 
    mark across the edge of the deck--if you dropped the deck the
    mark made it much easier to get the deck back in order.
    
    Ed E. (who is really _much_ to young to remember this...or to 
           remember what a boot deck is...really!)
1865.43Lots of issues in telecommuting.DECWET::FARLEEInsufficient Virtual...um...er...Thu May 05 1994 19:3715
One other datapoint in balancing the telecommuting question is this:
Some jobs are essentially solitary, and make no difference where you
are.  Telephone support is for the most part like this.

Other jobs are much more team-oriented, and its rather difficult to form an
efficient team if they never see each other face-to-face.  There's a certain
amount of cross-pollination that happens with casual discussions in the halls.
That's not to say that it can't be overcome, just that it HAS to be overcome.

On the other hand, if you're feeling marginally healthy, or if your kid is sick,
its a whole lot easier to make it down the hall in your bathrobe than it is
to get dressed and drive to work, possibly infecting the rest of the crew.  So
you might expect a decrease in sick time.

Lots of angles to figure and weigh...
1865.44Who say's DEC(K)s are forever? GUCCI::HERBNew Personal Name coming soon!Thu May 05 1994 23:494
    ..remember 1 column is reserved for continuation and the remaing for
    dserialization in the event you DID grop the deck.
    
    [sorry about spelling..a local CNS problem]
1865.45Dectapes were great too!BUSY::RIPLEYFri May 06 1994 12:505
    
    	Personally I liked the DECtapes and used to carry them home in my
    	brief case!!!  Sorry to see the old PDP11's go but alas all things
    	pass on eventually....
    					8^)
1865.46BSS::GROVERThe CIRCUIT_MANMon May 09 1994 11:4210
    When I talk of telecommuting, I'm not talking about telecommuting
    across town, I'm talking about telecommuting across country. Getting
    hired for a job in Boston and living/telecommuting in say Colorado
    Springs. Not telecommuting from my home in Colorado Springs, but having
    an office in CXO and working for a manager in say LKG (I know that's in
    Littleton, not Boston). A telecommute like this would still insure the
    employee would have services such as FAX machines, printers, etc.
    available to effectively do his/her job.
    
    
1865.47VMSVTP::S_WATTUMOSI Applications Engineering, WestMon May 09 1994 15:3616
>    When I talk of telecommuting, I'm not talking about telecommuting
>    across town, I'm talking about telecommuting across country.

Which is exactly what I do - across country that is.  Across country
telecommuting is much more difficult (IMO).  The sales job you will have to make
to management is much more difficult in order to make something like this work
(again, IMO).  There are some good reasons for this though.  You will have
little or no face to face contact between yourself and your management and
your peers - with current budget restrictions, I usually get to physically
see my group about once a year (this is usually not a problem owing to the
nature of my work, but it does add to the challenge).  I also find it
helps to build a repertoire with your peers so that you can stay up on
the latest group gosip, etc.  There's so many different aspects to this,
that it really makes for along discussion.

--Scott
1865.48not a new wheel, that's for sureCX3PT2::CSC32::R_MCBRIDEThis LAN is made for you and me...Mon May 09 1994 18:0511
    There are people in other groups here in the building, Bob, who have
    people working from Oklahoma, Dallas and Seattle.  They dial in to
    their nearest office and connect (LAT, DECnet, TCP/IP) to the system
    resources they need.  After that, a phone is a phone.  The particular
    groups involved had to pay the expense of a second phone installation,
    a modem, some kind of work station and such.  In your case, since the
    group you happen to work for (Bob is diagonally across the partition
    wall from me) pays for the second phone, the modem and the workstation
    anyway...what's the diff? Then comes the problem of managing you.  I'm
    not going to talk about the pros or cons, just that it is being done
    already.
1865.495062::CLARKMon May 09 1994 18:054
> I also find it
> helps to build a repertoire with your peers so that 
:^)
you'll collectively have something to fall back on when the TFSO axe falls?