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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

1009.0. "CIDNI Groups" by ODIXIE::CARNELL (DTN 385-2901 David Carnell @ALF) Wed Jan 17 1990 14:32

    
    Here's an  idea I thought had merit, which I've initiated at a
    grassroots basis at our ALF facility, that I would like to encourage
    being adopted by every Digital facility.  CIDNI Groups.
    
    A CIDNI Group at a given facility is a given group of employees,
    crossing all functional boundries, who tied together by the commonality
    of working at the same facility, elect to discuss at a "grassroots"
    employee involvement and empowerment basis, new ideas for building a
    more successful Digital and/or facility.
    
    CIDNI = Creative Interactive Dialogue of New Ideas
    
    Discussions take place via in-person informal group meetings, informal
    hallway small meetings, electronic mail via a group distribution list,
    and via a CIDNI VAXnotes public conference.  The VAXnotes conference is
    also used to archive all e-mail ideas and discussion to ensure ideas
    are not lost, and that follow-through takes place, with either
    implementation of each idea, or knowledge of the justification on why
    not, with further discussion on what changes to make to make a given
    good idea reality.
    
    If it is acknowledged that to build a more successful Digital faster,
    that literally millions of ideas must be generated by all employees,
    with tens of thousands being implemented yearly (daily) by empowered
    employees themselves, then a CIDNI group serves as a vehicle to
    coalesce all employees at a given facility into a single team,
    nurturing greater sense of family, openmindedness to new ideas and
    change, creativity, grassroots ownership of incurring change, and
    cooperation and harmony to bring about constructive change to build a
    greater Digital than what currently is.
    
    If a CIDNI Group does not exist yet at your facility, I'd like to
    encourage those concerned DECies who want to nurture at a grassroots
    level constructive ideas for building a better and more successful
    Digital and facility to take the initiative and create one.
    
    All you have to do is walk around and see every employee (or a good
    random sampling if your facility is huge) and ask the coworker if he
    or she would like to participate in a group that will share and discuss
    ideas that relate either to the facility or to building a more
    successful Digital.  For those that say yes, get their correct ALL-IN-1
    addresses (or VMS addresses if they are VMS mail only).  This will take
    about two minutes total per employee asked.
    
    After assembling your initial list, create a master electronic mail
    distribution list (DL).  VMS addresses would be listed as username
    @node @VMSMAIL.  Then send your first memo out to your local CIDNI
    Group with a charter, which will guide everyone on how to participate
    in your CIDNI Group.  You will need to maintain the master DL for
    everyone initially.  Shortly after getting rolling, you will need to
    solicit your node system manager for assistance to create a CIDNI_(your
    facility initials) VAXnotes conference so you can store all ideas and
    discussion for follow-through and to ensure all ideas do not get lost
    (and post its existence in the CIDNI Groups topic within the master
    list of public conferences, EASYNET_CONFERENCES).
     
    Then, write a memo and introduce some ideas to your local CIDNI Group
    to  get things going.  To help you with some topics, send me your
    correct electronic address (as maintainer of your master CIDNI DL list
    at your facility) and I will add you to our CIDNI ALF DL and thus you
    will receive ideas and discussion from our CIDNI ALF Group that you can
    introduce into your CIDNI group discussion.  Similarly, so I will get
    copied on your CIDNI Group ideas and discussion, which I then have the
    option of sharing with our CIDNI Group at ALF, add me to your
    electronic mail distribution CIDNI list: David Carnell @ALF
    
    Initially, growing this will be slow, and you will get some push-back
    from some who don't agree with open idea exhange and communication. 
    Persist.  After two months, acknowledging that there is much
    development work to do and bumps to overcome, our ALF Group is starting
    to get excited.  While initial mail dialogue is still small (lots to
    some who rarely get much e-mail), everyone is now talking in the
    hallways about some of the ideas presented, and more importantly, about
    liking the concept and forum for presenting and developing more ideas
    and greater cross-functional brainstorming, working in greater harmony
    with the commonality of all of us working at the same facility.  We'll
    be starting in-person meetings shortly and our VAXnotes conference has
    just been started with some of the initial ideas posted accordingly
    (later discussion memos will be added to newer ideas).  Our conference
    address: add entry ODIXIE::CIDNI_ALF
    
    Once you're rolling, you might send a memo to EMPLOYEE INVOLVEMENT @CFO
    to see if they would like to be on your local CIDNI distribution list. 
    You may recall this is the program chartered directly by the Executive
    Committee to ensure employees' ideas get heard.  They asked to be on
    ours and are now on our CIDNI ALF Group DL list and thus all our group
    ideas, and discussion, pros and cons, building on those ideas, are thus
    automatically copied to the Corporate Employee Involvement group for
    further consideration.
    
    Our current charter (ever evolving and changing) is posted in this
    topic and anyone has permission to copy, forward, use and modify, both
    this note and said charter.
    
    This is my idea for bringing employees together more, nurturing an
    atmosphere for greater employee invovlement, new ideas and constructive
    change to build a more successful Digital that is greater than what is.
    
T.RTitleUserPersonal
Name
DateLines
1009.1CIDNI ALF Charter 17-JAN-1990ODIXIE::CARNELLDTN 385-2901 David Carnell @ALFWed Jan 17 1990 14:36178
                         ALF CIDNI GROUP
                             CHARTER
                      17-Jan-1990 Tue 11:32

In some Digital facilities there are hundreds of employees who are 
on electronic mail distribution lists dedicated to sharing common 
values and discussion of new ideas.  The function of many of these 
Digital groups is to have a "grassroots" intelligent electronic 
mail dialogue that revolves around new ideas created by any Group 
member (or even created elsewhere in Digital for that matter).  

Our grassroots electronic mail group (with over 200 members) at 
the Digital ALF facility (Alpharetta, Georgia) is CIDNI -- 
Creative Interactive Dialogue of New Ideas.  This activity is in 
line with the new Digital corporate philosophy of employee 
involvement and employee empowerment, driving the creation and 
implementation of new ideas to its lowest possible level.

The Employee Involvement program was chartered directly by the 
Executive Committee "to make sure that our rapid growth in recent 
years does not prevent employees' good ideas from being heard."

Ken Olsen himself even encourages all employees to share their 
thinking.  In the October 1989 Digital DECWORLD company newsletter 
sent to our homes, there was a letter to employees from President 
Ken Olsen.  He said, "We encourage people to express their 
opinions and to therefore help in the formulation of policy."

You, each of us individual employees, can make a difference, but 
only if you, all of us, have the courage to express our ideas, 
suggestions and opinions.

Ideas submitted for ALF CIDNI conversation would relate either to 
building a more successful Digital in the decades ahead or to 
activity within the ALF facility in general.  Discussion would 
be via CIDNI ALF electronic group open-forum, CIDNI_ALF Vaxnotes 
conference (up shortly), or CIDNI ALF in-person brainstorming 
sessions, with any member discussing the pros and/or cons of any 
problem and/or idea submitted for discussion by the group, and 
especially discussion outlining what further actions might be 
taken to turn any idea into effective reality that lends itself to 
building a more successful Digital overall and/or ALF facility.

Any Digital employee working at ALF is welcome to join the 
distribution list.  The only requirements are that you participate 
on occasion, sharing your thinking, opinions and ideas, speaking 
tactfully, and speaking from your heart with passion, truly 
wanting to build a more successful Digital through constructive 
change.

The ALF CIDNI Group will include guest members (from other parts 
of Digital throughout the world) on our distribution list.  The 
Corporate Employee Involvement Program Group has requested being 
on our list (via their suggestion box e-mail address); thus all 
e-mail ideas, and discussion, automatically goes to Corporate for 
consideration.

Since everyone is sharing their topics and replies (with everyone 
copying everyone on the CIDNI distribution list via the ANSWER 
mail command -- A from your mail menu, if you are on ALL-IN-1), 
permission is implied by your participation that anyone may 
forward and copy anyone's memo replies and post elsewhere, 
including the public CIDNI_ALF Vaxnotes conference where all CIDNI 
ALF group ideas and replies will be retained, where further 
discussion is encouraged, and where follow-through is enabled to 
ensure all ideas are implemented, and if not, justified why not.

Dialogue is encouraged as a GROUP discussion -- if you don't like 
someone's idea, then say so publicly within CIDNI.  No one should 
be intimidated privately into silence and no one is required to 
pre-censure his or her idea to make sure it meets someone's 
approval before being submitted for group discussion.  Positive 
as well as negative dialogue is allowed and encouraged.

Bad ideas, good ideas.  No pre-judgement is required.  The idea is 
to generate, as empowered employees to build a more successful 
Digital, LOTS of ideas from which the good ones will be driven 
into reality.  Let the light of day determine what is good or not 
is a motto of our CIDNI group.

If you send anything direct solely to me, your permission for me 
to post it to the CIDNI group and our VAXnotes conference must be 
inserted at the bottom of your memo.  If you get memos from other 
employees responding to ideas passed on, PLEASE ask in YOUR memo 
forwarding the idea to them in the first place that you would like 
their permission in any response back to you allowing you to share 
their memo response with the entire CIDNI ALF group, via DL mail 
and being posted in our CIDNI_ALF VAXnotes conference.

On a weekly basis, we want to encourage group members to meet at 
five o'clock in the cafeteria to form a massive brainstorming 
session dedicated to generating maximum number of ideas on a 
single topic, which will be consolidated into a single memo 
sent to the entire CIDNI ALF group (and of course, directly into 
the Employee Involvement suggestion box for review and 
consideration).  At the end of each meeting, we'll generate ideas 
for topics for future brainstorming sessions and the topic for the 
next meeting.

At this time, the ALF CIDNI master distribution list (DL) and the 
CIDNI_ALF Vaxnotes Computer Conference will be maintained and 
updated by David Carnell.  Please be aware that the ALF CIDNI 
Group itself "owns" this DL and the conference and activity (and 
David Carnell is just maintaining the updating of both).

As the current Digital corporate philosophy on employee 
involvement and empowerment implies, driving new ideas into 
creation must be done by every employee.  No longer can we just 
say that "they" should do something; for in fact, they is us, and 
we, each of us as a member of the Digital family, do and can make 
a difference -- but only if we get involved in bringing about 
constructive, positive change.

USING ELECTRONIC MAIL AND THE CIDNI ALF DL

For ALL-IN-1 users, when you receive a notification memo 
containing the latest updated distribution list, simply do a File 
Message (FM), filing  that new memo under the name CIDNI 
DISTRIBUTION.  When a newer update of the ALF CIDNI Distribution 
List is sent out, simply FM the new memo to your file in your 
ALL-IN-1 account.  Immediately delete the older DL update memo on 
file.

Since there must be a changeover time when ongoing dialogue is 
re-started on a NEWER updated list, the latest DL update memo will 
be sent every Friday morning (around 9:00 a.m. EST unless more 
frequently for some reason) since many additional ALF employees 
are joining the group at this time (and some are discontinuing).  
All new mail memos created by anyone after receipt of the weekly 
update should switch to a newly created electronic mail memo using 
the newest DL update that arrives every Friday so all new members 
get properly copied.

BE SURE TO RE-START ALL ONGOING CONVERSATIONS USING THE NEW 
UPDATE.

For ALL-In-1 users, when you want to introduce a new topic to the 
group, do a Select, pulling your filed memo into your electronic 
mail menu.  Then do an ANSWER (A), followed by A for answering all 
addressees on the distribution.  Write your topic accordingly.  
Finally, before sending, do a Modify Header (MH) and change the 
subject accordingly to your new topic for discussion.  Preface the 
subject name with CIDNI: so everyone quickly knows the mail is for 
CIDNI discussion.  Answering an ongoing conversation around an 
already introduced topic simply requires that you do an answer to 
all addresses after reading a given memo.  REMEMBER, every Friday 
(unless you get a DL update sooner), initiate all conversations on 
brand-new memos using the latest DL update and delete the now 
obsolete older DL update memo.  Otherwise, new members will not 
get properly copied.

For those employees with VMS Mail only capabilities who receive 
CIDNI mail but cannot answer to all addressees (since they get 
stripped off the header -- different from ALL-IN-1 users), those 
members should send either their memos on new topics or memos that 
are in reply to ongoing topics DIRECT TO ME, making sure you title 
the subject appropriately.  If in, I will then forward those memos 
to the entire ALF CIDNI group.  My working VMS mail addresses are 
either ODIXIE::CARNELL or DIXIE1::CARNELL.

If you do NOT wish to be a member of this group (especially those 
invited and/or added at the request of others), or if someone 
wants to be added to the ALF CIDNI Group distribution mail list, 
just send a memo to DAVID CARNELL @ALF (VMS address is 
ODIXIE::CARNELL or DIXIE1::CARNELL) indicating your desired action 
(note: DL updates to all members are once a week only).  If you 
know of others at ALF who may have an interest, tell them about 
it, giving them a copy of the latest charter.  If they want to be 
added to the DL, tell them to send a memo with their request.

For the benefit of new members to our group, this charter will be 
imbedded within each Friday's new update DL memo.  Please forgive 
the ever lengthening nature of this charter, it is necessary at 
this time.

                    DIGITAL INTERNAL USE ONLY

    
1009.2Oh, no ...not another committee ?!CSC32::S_HALLDigital Employment CorporationWed Jan 17 1990 15:2117
Please, no more committees !  The ones I've seen are typically
dominated by the same faces over and over again.  There's a lot of
yacking, then some huge wad of paperwork is generated that
management nods at perfunctorily, and round-files.

While the extreme upper levels of management in the company may
genuinely be interested in employee ideas, middle and lower levels
have too much at stake in the status quo.  Expect anything substantive
that is suggested to be filtered to the point that it is unrecognizable
by the time it gets implemented.

Suggestion boxes are nice, but I think more could be accomplished with
a bit of attention to the "deadwood" note some few notes back in this
conference.

Steve H
1009.3not at allODIXIE::CARNELLDTN 385-2901 David Carnell @ALFWed Jan 17 1990 16:5511
    REF:  <<< Note 1009.2 by CSC32::S_HALL "Digital Employment Corporation" >>>
                    -< Oh, no ...not another committee ?! >-
    
    If say a facility has 100 employees, I envision 100 employees working
    together as a single team to create and drive change upward from a REAL
    grassroots, self-managed standpoint.
    
    No, I don't think just "another committee."
    
    Not at all.
    
1009.4LESLIE::LESLIEThink laterally. Move forward.Wed Jan 17 1990 17:551
    We call this "lunch".
1009.5Smells like a UNIONSMAUG::GARRODAn Englishman's mind works best when it is almost too lateThu Jan 18 1990 01:525
    Re .3
    
    Oh you mean a UNION not a COMMITTEE
    
    Dave
1009.6justify your accusationODIXIE::CARNELLDTN 385-2901 David Carnell @ALFThu Jan 18 1990 13:1029
    REF: <<< Note 1009.5 by SMAUG::GARROD "An Englishman's mind works best when it is almost too late" >>>
                            -< Smells like a UNION >-

    <<Re .3
    
    <<Oh you mean a UNION not a COMMITTEE>>
    
    Now that's a baiting, propaganda reply designed to stifle employee
    involvement and participation and empowerment if I ever read one.  Are
    you advocating that any three or more employees who want to build a more
    successful Digital and start talking amongst themselves to create ideas
    and drive them into reality are guilty, according to your little
    comment, of promoting a dreaded "union"?
    
    You are guilty of putting me down for submitting an idea and you are
    guilty of balderdash.
    
    I promote and advocate the idea of a self-managed, self-motivated,
    self-inspired empowered total workforce dedicated to building a more
    successful Digital, who has no need for bureaucrats but only leaders. 
    I stand for ethics and compassion to all employees and for doing the
    right thing.
    
    On what basis do you make this accusation?
    
    On what justification to the betterment of Digital do you justify your
    put-down of me to intimidate me and all concern employees who want to
    build a better and more successful Digital?
    
1009.7Sample from CIDNI ALF discussionODIXIE::CARNELLDTN 385-2901 David Carnell @ALFThu Jan 18 1990 13:42155
    REF: 1009.5 accusation by GARROD  -< Smells like a UNION >-
    
    Here's one idea submitted for CIDNI discussion, posted with permission.
    Perhaps GARROD can explain to all how this promotes unions and not a
    more successful Digital, benefitting both the company and employees.

                  I N T E R O F F I C E   M E M O R A N D U M

                                        Date:     10-Jan-1990 02:22pm EST
                                        From:     Philip W. Gatlin
                                                  GATLIN.PHIL AT A1 at SAHQ at ALF
                                        Dept:     Customer Services
                                        Tel No:   DTN 385-2768

TO: See Below

Subject: CIDNI: Redeploy/Software Training Suggestion


Here is a suggestion I sent out back in November before the CIDNI information
was available.  I have received confirmation, but no other information or 
follow-up from Corporate.  I would like to hear what everyone thinks of the
idea and any suggestions/commments for enhancing the suggestion.

Regards,

Phil

Distribution:
 
TO:  David Carnell @ALF                   ( CARNELL.DAVID AT A1 AT ODIXIE AT ATO )
 
CC:  ALAN ZIMMERLE @CFO
CC:  MIKE WRIGHT @ALF
CC:  MEL WOOLSEY @ALF
CC:  GENE WOLLSCHLAGER @ALF
CC:  CHERYL WILLETT @ALF
 
Use the RDL option to see remainder of distribution lists.


                  I N T E R O F F I C E   M E M O R A N D U M

                                        Date:     14-Nov-1989 01:17pm EST
                                        From:     Philip W. Gatlin
                                                  GATLIN.PHIL AT A1 at SAHQ at ALF
                                        Dept:     Customer Services
                                        Tel No:   DTN 385-2768

TO:  EMPLOYEE INVOLVEMENT @CFO


Subject: Suggestion


If we do indeed have excess or mis-applied human resources, I have suggestion
that will solve two problems at once.

As long as I can remember Digital has had a shortage of software expertise in
one area or another.  This shortage of qualified people now is impacting our
plans to adequately staff the Customer Support Centers with All-In-One, 
Networking and VMS expertise.  Long range projections for the industry indicate 
the need for this type of experience will be even greater as software takes on  
a more and more important role in computing strategy.

Another company I worked for years ago solved a similar problem by re-deploying
human resources in a creative fashion.  They offered "all" employees the 
opportunity to apply for a new software training program that was being
developed.  The company was staffing up for the influx of computers throughout
their operation and the expertise in the quantities needed were not available.

The process I am recommending is as follows:

		1. A program is announced internally by Digital whereby
		   all (or those in a targeted environment, i.e. manuf. etc.)
		   employees interested in a career change can apply for
		   testing.  The program is explained from the needs of Digital
		   perspective and the opportunity it affords employees for
		   training in a new career.

		2. Everyone who applies is given an apptitude test designed to
                   indicate their potential to be trained and work in software.
                   I know Digital doesn't like the "T" word, but extraordinary
		   times call for extraordinary measures.  This is the only way
		   I know of to test apptitude on the scale required by the
		   circumstances.  The application for testing and training is
		   voluntary and should present no problems for employees.  
		   
		   These types of test are commercially available and have been
		   proven to be valid testing instruments.  As an example, I
		   didn't do well on the test, have now been in the computer
                   business for 30 years and still can't program my way out of
		   a paper bag.  On the other hand, a high school friend of mine
		   who was working in the company mail-room scored well on the
		   test, went through the training and later became the MIS
		   Director!

		3. Everyone who makes a qualifying score is then interviewed.
		   The session is only part interview as much of the time is
		   spent explaining the program, training and job after training
		   is completed.  Basically, those who have decided to back out
		   or confirm their desires for another career can do so 
		   gracefully.  The interview is also used to determine the
		   commitment the applicants are willing to make to a career
		   change and all the work involved.

		4. The employee is released from their normal job and put
		   through basic, advanced and then specialized training at
		   Digital's expense.  The specialized training would depend on
		   the employee's potential and Digital's needs at that time.
		   Some external training may be required, but Digital is
		   capable of providing all the training if the program is
		   planned and implemented properly.  Some OJT should be mixed
		   in to break up the training process and allow the students
		   a chance to apply some of their new found knowledge before
		   going to the next level.

		5. Job interviewing and placement could take place during the
		   training process as exceptional students are identified and
		   matched with the most critical needs of Digital.  At the
		   very least a "career day" could be held near the end of
		   training to allow managers from across the country to come
		   in and recruit the graduates.

		6. Digital must be prepared to make one commitment or another
		   to the employee.  If they cannot meet the requirements of
		   the class they can return to their previous job, a job is
		   promised at the beginning of training or one is guaranteed
		   on completion of training.

Of course, this is not a short-term solution to either excess resources or
lack of critical skills.  It is a process though that if put in place now
would help solve Digital's long term problems.  It would restore confidence
with the employees that Digital is committed to training, re-deployment and
the welfare of it's employees.  The investemt by Digital would be small compared
to the benefits gained through this process.  The program could continue on a
permanent basis or repeated every 2-3 years to meet the needs of Digital's long 
range plans.

My experience has shown me that employees with a high degree of potential can
be found at all levels and functions within the company.  In more than one
location there are individuals from clerks to engineers who can excel in 
another field if given the opportunity and encouragement from management.
I don't see how Digital can lose.  A critical slot is filled without going to
the high-priced street, another employee feels good about his/herself and their
future and Digital is in control of it's headcount and expenses.

Thank you for this opportunity to "air" my views and offer a suggestion that
I believe has merit for the present.

Regards,
 
    

    
1009.8Quality circle?SUPER::MATTHEWSThu Jan 18 1990 14:355
    Actually, it sounds kind of like the "quality circle" mechanism that
    originated in Japan. Have you looked into this? There are other
    corporations in the US that use it.
    
    					Val
1009.9Circles & Unions!?TRNING::DEGROSSThis space left VirtualThu Jan 18 1990 14:5511
    Re: .8 -   Yes it does sound a little like a Quality Circle, and
    several large U.S. corporations are using the concept (even in the
    computer industry!).
    
    Re:  "Unions"  - Perhaps this is a misunderstanding... at least
    I hope so.  The idea described is to eliminate the "US vs THEM"
    attitude that unions thrive on, and create a mechanism for mutual,
    non-combative discussion.  Unfortunately, the winner-loser mind-set
    is a tough habit for some people to break.  Maybe someday.....
    
    
1009.10WOAH!!!!!! no "union" talk here!FSADMN::FSHIVERThu Jan 18 1990 15:1333
    
    
    
      Having been a menber of, (and still am) the International Brotherhood
    of electrical workers (IBEW) for ...MANY... years, and having been 
    involved when a "NON-union" company was voted into the union (not
    involved in assisting to bring this about, Just working there when it
    happened)
    
      The activity which Mr. Carnell is working with here at ALF, is ...IN
    NO WAY... anything like a union.  It is for the betterment of Digital,
    and the people that work for Digital, and is NOT for the grandisement
    of it's self. it could be better classed as a Consortium. 
    
      As a note of intrest, i KNOW of at least one item brought out by the
    activity here, was corrected within a matter of HOURS of it's entry
    into the system. it is aimed at bringing to the attention of the
    responsible groups items which (No matter HOW good you are, it is
    IMPOSSIBLE to think of everything!) were either overlooked, or somehow
    got lost in the shuffel.
    
      to accuse someone of starting "union" talk, which to some automaticly
    mean "Union Aggitator" is something that should be done with EXTREME
    caution.. NO ONE here (that i am aware of) is,or has
    advocated,discussed, or brought up the subject of a "UNION". So, PLEASE
    look at what is being advanced BEFORE making statments...
    
      NOW as for a Committee, again, i feel THAT is not the correct label
    (if you MUST place a label on it) it's just a follow through on the old 
    "TWO HEADS ARE BETTER THAN ONE!" and in this case 50,000 heads beat
    none!
    
    Forrest
1009.12CIDNI's a good idea!!SAHQ::JJONESUkrainian Beauty!Thu Jan 18 1990 15:4813
    I heartily agree with the format that has evolved for CIDNI here at
    ALF.  It is definitely a "group effort," and in no way can be construed
    to be a union or any other sort of "club."  Any and all Digital
    employees are not only welcome to join in but are encouraged to do so. 
    As stated earlier, several suggestions have already been acted upon and
    have resulted in positive change.
    
    Thank you, David, for taking the time to set up this forum and
    continuing to act as the monitor and facilitator.  If we all contribute
    any ideas we have for more efficiently and effectively functioning here
    at Digital, I believe it will benefit everyone -- particularly Digital!
    
    
1009.11I was obviously misunderstoodSMAUG::GARRODAn Englishman's mind works best when it is almost too lateThu Jan 18 1990 21:0913
    You all misunderstand me. The use of the term UNION is not derogatory
    (sp?). I think UNIONs are a jolly good idea. A UNION as far as I
    understand is a formal organization of employees that represents those
    employees to the company managers. The aim of a union is to better the
    lot of the union members. Often but not always this is done by making
    suggestions that are aimed to increase the bottom line on the Income
    Statement.
    
    I was just pointing out that you didn't need some fancy name for the
    committee that you were talking about. It is a form of union. Now
    what's wrong with that.
    
    Dave
1009.13There is no free lunchFEGPX::SWEENEYPatrick Sweeney in Hong KongThu Jan 18 1990 23:247
    Frankly, I have heard enough about "process" (new management
    techniques, committees, groups, etc.) to last several lifetimes.
    
    Fatigue, skepticism, and even resistance to the "scheme de jour to save
    Digital from itself" is becoming as a common as the recognition that
    all good ideas either cost money, or redeploy people with scarce skills
    or both.
1009.14Letter from Ken Olsen to Employees 18-Jan-90ODIXIE::CARNELLDTN 385-2901 David Carnell @ALFFri Jan 19 1990 19:4592
                  I N T E R O F F I C E   M E M O R A N D U M

                                        Date:     19-Jan-1990 01:50pm EST
                                        From:     David Carnell @ALF
                                                  CARNELL.DAVID
                                        Dept:     SOA CS Proposals Sup Grp
                                        Tel No:   385-2901/404772-2901

TO: See Below

Subject: CIDNI: Letter from Ken Olsen to Employees 18-Jan-90 Livewire

Here is the latest letter from Ken Olsen to all employees posted 
in Livewire, 18-Jan-90.  Note especially the last paragraph.  I 
submit KO is behind employee empowerment, involvement and 
creating ideas collectively to build a more successful Digital.

We need to bring the concept of CIDNI to every employees' 
attention in the ALF facility, getting everyone involved, 
expressing our ideas as members of a total ALF team, and driving 
into reality on a grassroots basis the good ones, which we will 
all know intuitively, as all ideas are expressed in our public 
CIDNI at ALF forum via e-mail, VAXnotes and in-person meetings.

"Never doubt that a small group of thoughtful, committed citizens 
can change the world.  Indeed, it's the only thing that ever 
has."  Quote from Margaret Mead.

Our world is Digital.

Regards,
David

                  I N T E R O F F I C E   M E M O R A N D U M

                                        Date:     19-Jan-1990 08:11am EST
                                        From:     VNS
                                                  VNS@CASEE@MARVIN@KOALA@RAVEN1@MRGATE@ODIXIE@ATO
                                        Dept:      
                                        Tel No:    

TO: See Below

Subject: VNS #1985

<><><><><><><><>  T h e   V O G O N   N e w s   S e r v i c e  <><><><><><><><>

 Edition : 1985               Friday 19-Jan-1990            Circulation :  7775 

        VNS COMPUTER NEWS .................................  242 Lines

        Please send subscription and backissue requests to CASEE::VNS


VNS COMPUTER NEWS:                            [Tracy Talcott, VNS Computer Desk]
==================                            [Nashua, NH, USA                 ]

 Digital - Letter from Ken Olsen to employees
	{Livewire, 18-Jan-90}
   Our financial position is strong, and today we have the products that we 
 dreamed about a few years ago. We've realigned organizations to let sales
 focus on selling and marketers on marketing. We've put decision-making closer
 to the sales person. We're focusing on accounts. We've made a lot of progress
 in our enterprise integration work. But we could do so much better with the
 excellent products and people we have.
   Remember, customer satisfaction is our paramount goal. We have to focus 
 attention on removing barriers that keep us from doing our very best for our 
 customers.
   We're a big company in a fast-changing industry. Our size is a big advantage
 in terms of all the products, services and experienced people we bring to bear
 to solve the business problems of our customers. But we have to watch our
 costs carefully while not allowing ourselves to get tied up in process. Like a
 seven-foot basketball player, we need to work hard, constantly, to stay in
 shape to be fast and effective. Size is an advantage in this game, but we have
 to be agile, quick and lean.
   We have so many creative people who want to contribute. We have to make sure
 that good ideas are heard and implemented. We have to listen. And we also have
 to speak clearly. We want to enable everyone to focus their collective
 energies in new directions, to change as we need, when we need.

<><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><>
        Please send subscription and backissue requests to CASEE::VNS

    Permission to copy material from this VNS is granted (per DIGITAL PP&P)
    provided that the message header for the issue and credit lines for the
    VNS correspondent and original source are retained in the copy.

<><><><><><><><>   VNS Edition : 1985      Friday 19-Jan-1990   <><><><><><><><>

Distribution:
(removed)
1009.15The word "union" is dangerous!MUSKIE::SCOTTGGreg Scott, Minneapolis SWSSun Jan 21 1990 02:3310
    re .11
    
    In the USA, the word "union" brings out lots and lots of emotion.
    Discussions about unions often are like discussions about politics
    and religion - everyone has an opinion and not many people are neutral.
    
    Be careful using the word "union" - most people in the USA think
    of much more vivid images than your description in .11.
    
    - Greg Scott
1009.16Well then, let's try something new !NOSNOW::GEORGESun Jan 21 1990 14:2833
    RE: .13
    
    You're right!  The "scheme de jour" can be an easy cop-out to "look
    mahvelous" and still not actually get anywhere.
    
    But *WE* have allowed these schemes to be hollow.  *WE* have not
    INSISTED that the policy/program makers in Digital follow through. 
    These folks pee down our backs, and we believe them when they tell 
    us it's only rain!
    
    The "scheme de jour" WILL work, however, if we begin NOW to challenge
    the diatribes of the P/P Makers.  We must force these people through
    visibility and common sense to make the programs coherent, sensible,
    complementary, and implementable.  I believe that when the masses of
    DIGITs get involved these issues will be visible.  And Visibility works
    - at least it worked for Eastern Europe this fall.  The key ingredient
    to the success of the autocrats is that they can isolate people and
    make each individual feel "alone".  When we REALIZE that MOST of us
    want to work for the betterment of the Digital community, we gain the
    strenth of numbers.  The visibility that this mass will provide will
    kill the schemes and perhaps "execute" the schemer.  The CIDNI groups
    are vehicles for establishing the mass, removing the fear of reprisal
    through establishing visibility, and then accomplishing the RIGHT
    things.  This usually works because the schemers lose credibility but I
    would hope that these folks could change and join us.  After all THEY
    are products of this organization and their behavior is in most cases
    learned rather than genetic.
    
    We must all get involved NOW or next year we will STILL be complaining 
    about our backs getting wet from the rain......
    
    Steve
    backs getting wet from 
1009.17TRY "DELTA" TO ESCALATE SUGGESTIONSNUTMEG::KELLERMon Jan 22 1990 10:2922
    Local involvement groups are great for local problems, and if we each
    keep our own yards clean it can have a ripple effect throughout the
    "neighborhood". But when the idea is much bigger, and there are some
    pretty big issues that need addressing, then there needs to be a way to
    escalate to the top right quick.
    
    Dave Grainger has implemented a "Delta" program (this time a FLA; too
    many TLA's I guess), sort of a souped-up employee suggestion box
    system. Suggestions sent to DELTA @OGO are routed to specific subject
    matter committees, logged, ackowledged, followed-up on, reported-back
    on, and subjected to close oversight by Grainger staff. No
    prizes/rewards, but a promise to really look into each suggestion with
    the right people with the ability to act.
    
    Don't know if there's a counterpart program in MEM (???). If there is,
    I'd suggest sending off some of your better CIDNI ideas and see what
    top management does with them. I sent one off, it was acknowledged, and
    now I'm waiting to see how the system really works. I hope it does,
    because things are indeed getting down to the short strokes
    business-wise.
    
    
1009.18Employee Involvement @CFO for corporate-wideODIXIE::CARNELLDTN 385-2901 David Carnell @ALFMon Jan 22 1990 16:124
    In addition to sending ideas to DELTA @OGO, one might "also" copy
    EMPLOYEE INVOLVEMENT @CFO for corporate-wide review and consideration
    of your ideas.