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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

545.0. "Alice in DIGITALand" by ATLANT::SCHMIDT () Mon May 23 1988 21:09

  I don't know if I've ever read a note or reply giving the moderator's
  "official" policy on parody in DIGITAL notes, so I'll take a chance
  and post this here.  I think it really does a good job of pointing
  up some aspects of DECculture.  Perhaps we can spawn some interesting
  discussions based on points raised herein.

  The forwarding trail has been removed to protect the guilty.
  The authorship is unknown (by me, at least).

                                   Atlant


                           ALICE in DIGITALand


  "Where am  I?"  asked  Alice,  as she peered at the large 7-lettered sign
  with the standard blue letters.

  "You're in Digitaland,"  replied  the  security  guard,  "May  I see your
  badge?"

  "I don't have a badge."

  "Did you lose it?"

  "No." answered Alice in  a  puzzled  tone.  "How could I lose something I
  never had?"

  "If it's not lost then you must show it to me."

  "I can't.  I don't have one."

  "Then you'll have to have a temporary."

  "A temporary what?" asked Alice, more confused then ever.

  "A temporary Badge.  What's your badge number?" requested the guard.

  "I don't have one"

  "Of course not, Ken Olsen has 1.  Give me  your  badge  number,  and your
  cost center"

  "I'm so confused.  I can't do this. I've already said 3  times why.  Do I
  have to tell you 4?"

  "Ahhh.  3XY, badge number 4.    You  must  be very important to have such
  a low badge number.  I should have immediately recognized how low by your
  state of extreme confusion. Here's your temporary.  Go right on in."

  Alice pasted the sticky paper to her dress and headed down the hall.  Not
  10 feet ahead she saw a rather distressed looking  rabbit  coming  toward
  her.   He was dressed in a pair of torn,  faded  jeans,  and  a dirty tee
  shirt.  

  "What's wrong?" Alice asked.

  "I'm late!  I'm late!" exclaimed the rabbit as he peered at the pert chart    
  dangling from his pocket protector.

  "Late for what?" asked Alice.

  "My date.  I'm going to miss my date.  I've got  a  deadline  to meet and
  I'm not going to make it."

  "Well,  if  it's  already dead, it probably won't mind.  In fact it  isn't
  likely  to be going too far in such a state.  I'm sure that however  long
  you take will be just fine."

  "You obviously don't understand.  Everything  takes longer than it really
  does.  It  doesn't  matter  what  you  are doing, only that you meet your
  date, and that's always impossible."

  "Well if its impossible, why  would anyone expect you to meet it?" Almost
  at once regretting that she had  asked.    Was  this  was  going to be as
  confusing as badges?

  "Its really very simple.  In order to move forward, you need a goal.  Any
  goal will  do.    It  just  has  to be impossible to do.  To motivate the
  troops, you have  to  make goals very challenging.  Its really only there
  to get a stake  in  the  ground,  you  know.  After that we march in step
  until we reach our objective.    The  date  really doesn't mean anything.
  You simple have to understand that we are going to do the right thing."

  "But  the if the goal is impossible, and really doesn't mean anything why
  are you trying to go there.   Wouldn't it be simpler to first figure out
  what you are really going to do, then figure out how to get there?"

  "You obviously don't understand the process.   And  as  I said before I'm
  late so there is obviously only one thing to do."

  "Hurry up and rush off?" Alice asked, hoping it  would  sound more like a
  suggestion than a question.

  "No.  No.  No.  A meeting.  Let find  the  Mad  Manager  and  a number of
  involved, interested, or warm bodies."

  "That will obviously take a lot of time.  I don't think  you  have any to
  waste.

  "No it won't.  All we have to do is find a conference  room.    There are
  lots of them right over here."

  "But,"  started  Alice,  "those rooms are all full of people.  Don't we
  need an empty conference room?"

  "Silly thought.   If  we  want to find the Mad Manager and some meeting
  attendees, why would we  look  in  an empty conference room?  Anyway, its
  impossible to ever find an empty conference room."

  The rabbit took Alice by  the  hand,  and  promptly  lead  her  into  the
  largest,  fullest conference room.  Alice  immediately  noticed  that  the
  wastebasket was quite full of foam cups,  and  overhead  projector bulbs.
  These people had obviously been here for a long time.

  At the head of the table sat a  man  with  a  rather funny suit wearing a
  large hat.

  "Why" whispered Alice to the rabbit, "is that man wearing that funny hat?
  Who is he?"

  "I'm  the  Mad  Manager,"  answered  the  man  at the end of  the  table,
  obviously  overhearing the question, " And I'll be happy to tell you  why
  I'm wearing this Hat, but that topic is not on the agenda."

  "Why don't we change the agenda?" asked a person in the corner.

  "Is that a topic for another meeting?" replied the manager.

  "Is  what  a topic for another meeting?" voiced a third.  "The reason for
  the hat, or why we don't change the agenda?"

  "Why don't we take this off line?" queried another.

  "Does everyone  agree that these are all topics we should address?" asked
  the mad manager.

  "Possibly so.  " injected the person in the corner.  "Could it be that we
  have a hidden agenda?"

  "Oh no!" the Mad  Manager began, the dismay obvious on his face, "someone
  has hidden the agenda again!  Let me put on my process hat and we'll see
  if we can work this issue."

  With that, he removed his rather  amusing  top hat, and place a big green
  fedora on his head.

  "Now, with my process hat on, I'd like to address the issue of the hidden
  agenda.  Since we can't have a productive meeting without an agenda, it
  is up to all of us to find it."

  "But, " a voice from the corner piped in,  "who  is  going  to drive this
  issue?"

  "Do we have an action item here?" asked another attendee.

  "Does anyone here want to work this?" asked the mad manager.

  "Who originally brought this up?" asked another.

  "I  believe that the woman who came in with the  rabbit  proposed  this.
  Shouldn't she own it?"

  "Well" the Manager stated, pointing to Alice.  "I'd say that this is your
  issue."

  "What  issue.    I  don't  have  any issues.  " retorted Alice, nervously
  fingering her temporary badge. "I only posed a simple question."

  "I'm not  sure  we  can  accept  that," the manager declared.  "We need a
  date."

  "But, " Alice began,  remembering what the rabbit told her about dates,
  "a date is impossible."

  From the back of the  room  another  voice asked, "How about a date for a
  date?"

  "The least we can ask it that you give us a date when you will be able to
  give us the date for the date."  stated the person in the corner.

  "I'm not sure I can do  that," Alice opened, "since I don't know what I'm
  supposed to give you a date for.    I'm having a problem trying to figure
  out what you want me to do."

  "We don't have any problems here, only opportunities!"  Piped a chorus of
  voices.

  "It's  really  quite  obvious,"  the mad manager declared as  he  reached
  behind him for a striped blue and gray beret, "let  me  put on my Digital
  hat  for a moment," he continued doffing the fedora and flipping  on  his
  latest selection, "You must do the right thing."

  "Yes. yes. " chimed the chorus of attendees, "Do the right thing.

  "Now,  who  is  keeping the minutes?" the manager asked as he pitched the
  beret  and  placed the fedora back on his head.  "We need to record  this
  action item so we can come back to it later."

  "We obviously can't  deal  with  this  issue until we can determine whose
  meeting this is?" 

  "Should we schedule some time to  cover  that  topic?"  asked  one of the
  attendees.

  "Whose going to drive this?" asked another.

  Just at the Mad Manager was pulling  out  a  rather  worn  pith helmet, a
  voice in the back suggested "Let's take a break and work some of this 1x1
  off line"

  Being closest to the door Alice was the first  to  leave.    She  quickly
  dashed  down  the  hall,  and  ran  up  the first flight  of  stairs  she
  encountered, relieved to be free of the madness.

  When  she  opened the door the scene that confronted her made her wonder if
  returning to  the  meeting wasn't a bad idea.  Seated around a large oval
  table were what  appeared  to be playing cards, each dressed in a gray or
  navy blue three piece  suit.   Around each neck was a rather oddly shaped
  handle (or were they nooses?) made of silk, or polyester.

  "Off with her head!" screamed the queen of hearts who was  sitting at the
  head of the table.  Alice noticed that her tie was silk,  and  each  card
  seated  near  her  was dressed in a suit and noose combination similar to
  the queen's.

  "Why would you want to remove my head?" Alice asked.  By now she was 
  feeling beyond confused.

  "It's  not  a  modern,  iconic,  user  friendly, menu driven,  color,  PC
  compatible user interface," replied the queen, in a tone that  would need
  to come up two notches to be vaguely considered condescending.

  "It happens to suit me just fine," retorted Alice.

  "What are you an engineer or something?" asked the 7 of spades.

  "No, I'm Alice.  Who are you?"  

  "Marketing." they replied in perfect fifty-two part harmony.

  "And what is that?" asked Alice.

  There was a brief interlude of silence as each of the cards fidgeted with
  their ties, checked their watches  and  scribbled  notes  on  the pads of
  paper contained in a handsome genuine  imitation  leather folder embossed
  with the company logo.  Then one  by  one,  as  dominoes  would  do, they
  turned to the person on the left until  they  all  stared at the queen of
  hearts.

  The queen  cleared  her throat, adjusted her tie a second time and stared
  directly at Alice.   "We provide the strategic thinking necessary to grow
  the business."  

  "Oh," said Alice, "you figure out what products to build!"

  "Heavens, no!" exclaimed the Queen, "That's too tactical.  We feel its our
  job to develop the vision for the long term."

  "You develop things," began Alice, "so you build the products?"

  In unison each member of the table made a face reminiscent of the look a
  small child gets upon tasting spoiled dead roaches for the first time.

  "Uggggh, that's even more tactical," jeered the chorus.

  "No!  No!" shouted the Queen.  "You still do not understand.  We take the
  pulse of the key market leaders demand curve."

  "I see now." said Alice, "You sell the products."

  By  now the chorus of  cards  chanting  "Tac-ti-cal!    Tac-ti-cal!"  was
  becoming too much.  

  The queen was furious and repeated her  original greeting.  "Off with her
  head!  Off With her head"

  "WAIT!" demanded Alice.  "I believe I understand.  You are all responsible
  for  driving  the  solution  opportunities  for  the  key  client  supply
  perceptions  through  strategic vision management!" 

  Alice wondered if she should  add something about the claws catching, and
  frumious bandersnatches and thought that she'd  best  leave  it  at  that
  before she became ill.

  "Yes," screamed the cards, "That's exactly right!"

  "And how, might I ask, do you accomplish these lofty and important goals?"

  "By calling a BOD," the queen responded.

  "And what, pray tell, might that be?"  inquired  Alice  as she looked for
  the quickest escape route, hoping that this jabber  would  keep  her head
  attached long enough to get out.

  "A Board of Directors", began the queen, just as Alice  noticed  the door
  to the left of the table.  "Its a type of high level meeting."

  "A meeting????!!!!" exclaimed Alice.  "Not  another  meeting!"  With that
  she bolted for the door, no longer  fearing  for her head.  Her only hope
  was that she make it through before the  agenda  hit the overhead.  In a
  dead run, she passed through the door just as  the projector lamp flicked
  on.  The sound of the fan was the last sound to fade as the door closed.

  Breathlessly she looked up to see a large open area.  Directly in front of
  her was an enclosed area lined on one side with triple  chrome  table.  A
  stack of plastic trays was at the foyer.

  As she wandered through an assortment of sandwiches, prepared foods,
  soft drinks and  salad began their daily spiel.  "Eat Me!  Drink Me!  Eat
  Me!"

  "Oh no," answered Alice,  "I may know nothing about dates, and problems and
  meetings and agendas, and marketing  and badges, but I do know food.  I'm
  not gonna touch any of you.   After the morning I've had I deserve a nice
  cheese steak (no lettuce)!"

  With that, Alice opened the  nearest  exit  door  and left.  A resounding
  high pitched whine sang its midday good-byes as Alice returned to the real
  world.
T.RTitleUserPersonal
Name
DateLines
545.1On the whole, I found it amusing (the first time)DR::BLINNBill & Opus in '88 (Penguin Lust!)Tue May 24 1988 18:247
        I know that my first response, on reading the copy I received
        by MAIL, was that whoever wrote it didn't seem to know how
        to use DECspell (or had managed to put some STRANGE things
        in their personal directory), and also had some interesting
        punctuation habits..
        
        Tom
545.2BINKLY::WINSTONJeff Winston (Hudson, MA)Tue May 24 1988 21:4212
>        I know that my first response, on reading the copy I received
>        by MAIL, was that whoever wrote it didn't seem to know how
>        to use DECspell (or had managed to put some STRANGE things
>        in their personal directory), and also had some interesting
>        punctuation habits..


Although you may be right on the spelling, I'm told the item very 
closely follows Carroll's style, which is a bit different from modern 
english as used today (the spellings to look at bit like middle 
english)

545.3mike in NotesLandAXEL::FOLEYRebel without a ClueWed May 25 1988 00:589
       
       
       	Should we call a meeting to go over the spelling? Ok, who's
       	gonna take the action item to run it thru DECspell (middle
       	English dictionary of course)??
       
       Ok, who got marketing involved?
       
       							mike
545.4Spelling errors? Off with his head!NCPROG::PEREZThe project penguin is dead!Wed May 25 1988 02:310
545.5Alice Returns to Digital LandROWLET::AINSLEYLess than 150 kts. is TOO slow!Mon Jul 25 1994 15:11260
    The following reply has been contributed by a member of our community
    who wishes to remain anonymous.  If you wish to contact the author by
    mail, please send your message to ROWLET::AINSLEY, specifying the
    conference name and note number. Your message will be forwarded with
    your name attached  unless you request otherwise.

    Bob - Co-moderator DIGITAL
    
    =========================================================================
    
                      Alice Returns to Digital Land



    It had been almost six years since Alice had run screaming from
    Digitaland,  that magical fantasy world of the mad manager, and the
    queen of marketing. The rumors of change had been blowing in the wind
    for quite some time, and even the carpenter (who's job was to build
    things) had been cast out during one of these alleged cut-backs.  Alice
    decided it was time to return.  

    The lobby was not what she expected.  It was well furnished, and nicely
    kept.  In one corner was a coffee pot and a tray of pastries.  A small
    engraved card on the table said simply "Help yourself."

    "Strange," thought Alice, "this does not look at all like the lobby of
    a company in dire financial straits."  She poured some cream into a 
    cup of coffee (real cream she noticed, not powdered whatever) and
    speared a cheese danish.  As she approached the uniformed guard, she
    washed the first bit of danish down with a sip of the rich french
    roast.

    "Excuse me," she said to the guard, "I wonder if it would be ......"

    Alice suddenly became disoriented.  It seemed that the lobby itself was
    beginning to grow.  The danish in her hand was now bigger than her
    head, and the coffee cup was much too large to hold onto.

    It was then and there that Alice realized she had just been downsized.

    "Well," thought Alice, "seems that I have no choice but to venture
    onward."

    Her stature being what it was, it was no problem to simply walk past
    the guard and into Digitaland.  

    The first thing Alice noticed was that the frenetic energy that had
    been so pervasive in her last visit was gone.  The people who passed
    her in the hallway seemed to reflexively look away, there eyes fixed
    firmly on their shoes.  As she glanced down the corrider, Alice saw a
    familiar face approaching.

    "They're late, they're late," complained the rabbit.  While still
    sporting his pocket protector, Alice noticed that his jeans and
    tee-shirt had been replaced with dress slacks and a button down shirt.

    "Who's late?" asked Alice.  

    "Everyone else," barked the rabbit, "its perfectly clear that I'm not
    getting what I need to do my job."  

    "And what job might that be?" 

    "Getting on with things, of course.  We have to get the plan back on
    track. Reducing overhead and increasing productivity by increasing
    management effectivness.  Only then will solid architectural principles
    result in the world class deliverables that will return us to
    profitability."

    Alice thought that her first impression of a changed Digitaland may
    have been a bit premature.

    "Increased management effectiveness?  How does one accomplish that?"
    asked Alice almost at once regretting she had not stared at her shoes
    and walked right past this creature.

    "Simple," retorted the rabbit, "by drastically reducing the day to day
    interruptions of directly reporting production staff, thereby freeing
    management to concentrate on the strategic planning of new benchmarks
    that will justify the declaration of success."

    "Huh?"

    "We lay off all the workers." said the rabbit in a condescending tone
    one typically reserves for house plants who cannot solve algebraic
    equations.

    "Oh. I see." lied Alice, who decided to quickly change the subject. 
    "My my, what weather we've been having.  It seems years since you and I
    last spoke.  How is that product effort going, must be in college by
    now, or married with a large revenue stream and three kids."

    "Product? Product? Let me think, it's been so so long.  Oh yes that
    product.  You're in luck, just across the hall as we speak a task force
    is reviewing the strategic direction of product efforts, lets drop in
    and see what we're succeeding at now."

    Before she could escape, the rabbit ushered her into an all too
    familiar conference room.  The attendees looked quite familiar, if a
    bit longer in the tooth, and the coffee cups and projector bulbs
    appeared to have been stacking up for almost 6 years.  Alice amused
    herself with the impossible thought that this was the very same meeting
    she had attended on her last visit.  "Naaah," she thought, "even in
    Digitaland that was beyond belief."

    But before that thought had completely traversed her cerebal cortex,
    the next overhead illuminated the room to reveal agenda item 5A5A5A5A
    (hex) and the imposing figure of a suited man wearing a pointed
    prussian officers helmet.

    "The Mad Manager!" exclaimed Alice.

    "Correct.  And if I'm not mistaken, you're the young lady that
    interrupted this meeting without adhering to the proper process.  Have
    you finally gotten onto the agenda?"

    "Oh, no sir, I was invited here to see whatever had become of one of 
    Mr. Rabbit's product efforts.  When he and I had last spoke it appeared 
    that a major effort was coming to fruition and solely for my own 
    edification, I wandered in here to see the results of all that work. 
    Tell me, how did it fare?"

    "Fair? Fair? Only excellence here I'm afraid.  But let me put on my
    product management hat, it must be here somewhere, been so long you
    know, and we'll see if we cannot provide a bit of customer
    satisfaction."

    "Please don't go to any trouble.  I understand the problem you might
    have here, me not being on the agenda and all that."

    "No problem, we're quite responsive now you see.  Where once we adhered
    blindly to process and rigorous lemming like single mindedness, we now
    strive to be best in class at customer responsiveness.  Just last week
    the janitor came in and asked if we'd like the wastebaskets emptied. We
    dropped all the foolish debate on end of quarter cash flow analysis to
    deal with his business problem.  He was ecstatic with the 150 page
    report we produced and the re-engineering of the entire waste recycling
    delivery chain we tossed in for free"

    Slipping on a three pointed hat discarded from some Gilbert and
    Sullivan wardrobe room, the Mad Manager began.  "Ah yes, that product
    was very strategic.  Considering that we invested tens of millions in
    it and continue to do so means it must be very strategic indeed."

    "So," began Alice, "that must mean that its one of your biggest
    sellers."

    "No. No. No. I already said it was very STRATEGIC." admonished the mad
    manager.  "We never did actually sell much of it.  I see by this next
    slide that we actually gave most of them away for free, and even then
    they were not overly popular.  And now that we've choosen to change our
    direction in this area completely, the continued support of those give
    aways will likely make this a very strategic product for years to come.
    Not to mention the major investment in a migration strategy"

    "Let me get this straight," Alice asked in a puzzled tone, "you spent a
    huge sum of money on a product that you couldn't even give away? No 
    wonder it was necessary to make big changes in Digitaland.  Bet those
    responsible are now flipping burgers in Nome."  But just as she
    finished that last bit, Alice glanced over at the Rabbit, looking every
    bit the employed individual, and began to blush.

    "Why on earth would we do that.  Experienced managers willing to commit
    majors funds to strategic efforts are this company's future.  If we
    ever loose them we'd lose our very essence"

    "Not to mention considerably less money." Alice thought to herself.

    "In fact," continued the Mad Manager, "many of the major players in
    this VERY strategic effort are playing leading roles in most of the
    company's other strategic efforts."
  
    "And having comparable success with them too!" chimed in the rabbit.  

    With that Alice slipped out of the meeting vowing to short sell some
    stock as soon as she returned to the real world.  

    Two lefts, one right and a staircase later, Alice went through what
    purported to be an exit, but was in reality a large lecture hall.  A
    dozen people in suits and ties were seated at desks while another six
    or so were over in the far corner watching a Rodney Dangerfield movie. 
    A sign on the podium said "Sales Training."

    "Repeat after me," commanded the instructor, "Of course that component 
    can be installed in any open system configuration.  Your microwave is
    an open system, your toaster is an open system, we love open systems.
    Wanna buy a toothbrush?"

    The class parroted the instructor, who continued.  "What do you mean it
    won't work on your system, that's what they told us, we haven't got any
    support out here.  Cutbacks have eliminated all of our technical
    support, we never get anything from back east, I've got a wife and kids
    and a BMW."

    Then altogether the people at the desks, the instructor and those few
    in the corner of the room grabbed their ties and shouted, 

    "I don't get no respect!"

    "Very good, class dismissed."  

    With that Alice jumped for the door and ran down the stairs.  Tripping
    over the last step she fell through a door and into another conference
    room.  No longer shocked by anything, Alice was almost relieved to see
    the Queen of marketing staring down at her.

    The queen was surrounded by the same identically dressed cards.  Alice
    noticed that there were fewer then on her last visit, but not
    drastically fewer.  One might say that they we simply not playing with
    a full deck.

    "I remember you," said Alice, "you're the strategic thinkers who take
    the pulse of the customers long range strategic business needs."  Alice
    hoped that this was the proper greeting, since her failure to obfuscate
    like this during her last visit almost cost her her head.

    "Off with her head!" demanded the queen.

    "But why?" asked Alice in a pleading voice, "What did I do wrong this
    time?"

    "You are not an open system!" declared the queen.  "You do not contain
    a proprietary cpu chip and execute a non system/5 based os or a
    derivitive low volume windowing system."

    "Wait!" cried Alice, I'm not a computer, I'm a person.

    "Are you a vendor? A consultant? A 3rd party?" asked the queen
    hopefully.

    "No.  I'm none of those.  I'm just plain Alice.  Your average person
    off the street"

    "Arrrrgggghhhh !!!!!!!" screamed the queen and the marketing cards. 
    "You could have been a customer!  It's people like you who failed to
    buy our marketing message."

    "Buy a marketing message?" asked Alice.

    "Yes! Yes!  You know, the one that went:"

    <<Buy this marketing message and receive a free alpha workstation!>>

    "But you didn't buy it!!" screamed the queen, "and now our travel
    budgets have been cut, and the entertainment funds are lower, and we're
    down to  one secretary apiece.  Numerous clerks and product support
    people were layed off for their duplicity in this matter, but never the
    less it was your fault.  Beheading is clearly too good for you."

    In unison all the cards began to chant.  "Right size her! Right size
    her! Right size her!"  Then with a wave of the queen's wand ......

    Alice found herself back in the lobby, her same old self.  As she bent
    over to pick up her coffee cup a German sports car pulled up to the
    curb and a dapper man dressed right off the pages of Gentleman's
    Quarterly stepped into the lobby.  

    As Alice left, she handed him a cup of coffee and said "The coffee is 
    delicious, and I'd suggest one of those cheese danish to go with it.  I
    can't think of anyone who deserves it more."
545.6MOLAR::DELBALSOI (spade) my (dogface)Mon Jul 25 1994 19:514
Better than the original! Hats off to the author!

:^)
-Jack
545.7good workASABET::SILVERBERGMark Silverberg MLO1-3/H20Tue Jul 26 1994 11:365
    I too enjoyed this more than many others lately...just what I needed
    before the Q4/FY94 final results are released today 8^)
    
    Mark