| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 39.1 | Canasta Stars Database | KERNEL::JAMES | Alan James CSC Basingstoke | Fri May 12 1989 23:10 | 8 |
| The CANASTA Stars Database has over 130 entries of bugcheck
symptoms. These can be accessed by :-
$ define stars$database stars$:[local_canasta] (or add it to existing
$ strs databases)
Alan.
|
| 39.2 | DSAERR for VMS 5.2 | KERNEL::JAMES | Alan James CSC Basingstoke | Wed May 17 1989 23:53 | 4 |
| There is a new version of DSAERR in RDC$COMMON. It is
version V3.04 and will hack VMS 5.2 errorlogs.
Alan.
|
| 39.3 | DSAERR / VMS V5.2 | KERNEL::JAMES | Alan James CSC Basingstoke | Tue May 30 1989 19:05 | 11 |
|
DSAERR V3.04 is now in RDC$COMMON. It runs on all
errorlog files up to and including VMS V5.2.
A shortened version is also available with all the
"bells and whistles" removed - it's called DSA304A.
These latest versions of DSAERR.EXE expect VMS V5
libraries. This means that if you downline load DSAERR.EXE V3.04
to a V5 system all will be ok. Downline loading to a V4 system
will cause problems. To overcome this problem downline load the
.obj file instead of the exe file and link it on the customer's
site (link dsaerr.obj [link dsa304A.obj])
|
| 39.4 | NEW DT | KERNEL::JAMES | Alan James CSC Basingstoke | Sat Sep 02 1989 15:34 | 22 |
| There is a trial version of DT now available. All the main
tools should be accessable from this release, including some that
Valbonne RDC have given us.
To start the new menu do :-
$ @$44$DUS21:[TOOLS]login.tools
$ D (or 'F' for the fast version)
The new DT has the following enhancements :-
1. Selection of a tool number in Fast Mode will invoke that tool.
2. After login.tools is invoked, any of the tools shown on the DT
screen can be run just by typing the tool name at the '$' prompt.
3. The accounting package has been enhanced.
4. After a tool has been run the logical 'tool$file_spec' will point
to the files used by the tool.
Alan.
|
| 39.5 | LATEST ON TOOLS - MAY90 | BEEZER::JAMES | Alan James CSC Basingstoke | Fri May 18 1990 20:28 | 58 |
| 18-MAY-1990
Below is the latest on Diagnosis Tools.
Regards,
Alan.
----== DECTREE ==----
DECTREE allows a user to build decision trees and compile them
directly into executable code.
The process has been developed for Support Centre Personnel, to
allow us to create our own Programs without programming knowledge.
The graphical interface makes creating TREE's quite entertaining.
----== CANASTA ==----
The Crash Analysis Trouble Shooting Assistant is now entering a
phase where it will run in Automatic Mode. We should be able to
run it in July/August when we upgrade to VMS 5.3, or sooner if the
AIAG produce a version suitable for a VMS 5.1 system.
----== MAX ==----
MAX Scripts will replace our Ledit Scripts. They are being
developed in Colorado and should be available to us in the next
few weeks. MAX will allow us to automatically invoke a series of
commands on a customers site and have the returned data interpreted
automatically.
----== SDD ==----
VAXSIMPLUS installations are being to climb. Out of hours you will
see two types of calls, Service or Usage. Usage calls, such as
installation problems, will be done on 'best efforts'. Service calls
involve looking up VAXSIMPLUS Event Codes, the information on how to
do this is in folder 8806 in the library, as well as in csguk_systems
notes/mail.
An enhancement to SDD is ISDS. This involves a Site Service Processor
(SSP) on the customer's site and a Site Service Processor Concentrator
(SSPC) at the Support Centre. ISDS works in a similar manner to
VAXSIMPLUS except that most of the work is done in the SSP, and if
a threshold is triggered an RSDS call is automatically opened for
this customer, CCD are notified on their screens that there is a
call ready to be passed to Diagnosis. ISDS will be implemented on
VAX9000 systems.
|
| 39.6 | a list of tools please. | KERNEL::ROBB | | Wed Feb 23 1994 17:30 | 95 |
| We along with everyone else in the building, have been asked to provide
pointers to all the tools we use.
I have included the request below and will be advising of all the tools
that I can think of.
So that none are missed, can you please add to the list any that you
don't see already included.
Date: 14-Feb-1994
11:32amGMT
From: Justin Mitchell
MITCHELL
Dept: SUK IT Support
Tel No: 7 833 3379
TO: See Below
Subject: Review of local Service Delivery tools on KERNEL
Introduction :
Currently there are a vast number of tools residing on the
KERNEL
Cluster in various Directories/Sub-Directories that appear not
to
be managed and are not registered with either Information
Services
or Operations Support.
Objectives :
To provide a process for registering local tools that need to
be
executed on KERNEL.
To provide a standard supported environment on KERNEL from
which
local tools can be executed.
What we need from you :
A list of all tools on KERNEL that are used by people within
your
Group. This list should be include the following information
1. Tool name
2. Description of what the tool does
3. How the tool is invoked
4. Where the tool resides (if known)
Failure to notify us of any local tool on KERNEL will result in
its removal.
Action Plan :
1. Gather and return information about tools run on KERNEL to
Justin Mitchell @UVO.
Action : CSC Unit Managers
2. Analyse information returned and where necessary clarify
with
users.
Action : U.K. Operations Support
End Date : 14th March 1994
3. Propose a solution to CSC Unit Managers.
Action : U.K. Operations Support
End Date : 21st March 1994
4. Solution accepted, build implementation plan.
Action : U.K. Operations Support
End Date : 4th April 1994
5. Implement solution.
Action : U.K. Operations Support
End Date : 2nd May 1994
|
| 39.7 | The start of a list | KERNEL::ROBB | | Wed Feb 23 1994 17:45 | 20 |
| Known tools
All tools in NDT
NDT == "@TOOLS$ACNT:TOOLS_INIT.COM NDT N BAS_TOOLS"
engineer pager
>sh sym pg
PG == "@RDC$COMMON:PAGE.COM"
DSN failure reason
sh sym dsnerr
DSNERR == "ty dsn$host_logs:netserver.log"
Show status of dsn batch
sh sym dsnbat
DSNBAT == "@rdc$common:dsnbat.com"
Please add any more as a reply to this tools note.
|
| 39.8 | Memory jogger | KERNEL::ROBB | | Wed Feb 23 1994 18:30 | 73 |
| Here is a list of the tools in KATIE, as currently used in Colarado. I
have included it here in case it provides a memory jogger for any
similar tools used here.
----------Main Menu----------
1) Admin
2) Dialers
3) Analyzers
4) Solutions
5) Utilities
----------Admin----------
1) Area Codes
2) Cost Center Info
3) Documents Online
4) Employee Locator
5) FAXES
6) INDEC Cost Centers
7) Multi_lingual Employees
8) Phone Numbers
9) Qmonitor (Character Cell)
10) Qmonitor (Windows)
11) Special Customers
12) Standby
13) VES Info
14) ZIP to Cost Center
----------Dialers----------
1) Dial Out
2) Mdial
3) Modem Server Display
4) MDS01 Help
5) RSU (7-bit)
6) Set Host
7) VTU
8) Call Review
----------Analyzers----------
1) Arrow
2) Canasta Terminal
3) Canasta Window
4) Cluster Tool
5) DEC3000 Memory Error Decoder
6) FSTERR
7) SWEAT
8) HSJ40 Errorlog Analyzer
9) k.SCSI
10) LASER Errors
11) LED Codes
12) LIFE
13) MAX
14) MAX Query Programs
15) Network Address Decoder
16) Physical Address Identifier
17) REDVSA
18) SDD Decode
19) SPEAR
20) StorageWorks Analyzer
----------Solutions----------
1) Find CSCPAT
2) CANASTA STARS
3) KD STARS
4) Parts QRL (STARS)
5) Parts QRL (Windows)
6) Parts/Cables
----------Utilities----------
1) Calculator
2) DCL
3) DumpSizer
4) SICL File Finder
5) Window Color Adjustor
|
| 39.9 | 9000 tools from Dave W | KERNEL::ROBB | | Wed Feb 23 1994 18:34 | 71 |
|
I N T E R O F F I C E M E M O R A N D U M
Date: 23-Feb-1994
03:26pmGMT
From: WRIGHTON
WRIGHTON@KERNEL@UBOHUB@MRGATE
Dept:
Tel No:
TO: ROBB@A1_UBOHUB
Subject: tools
Ken,
From a VAX9000 point of view we have four tools, ASA, PHBI, SDU
and AQUASNAP
1) ASA, AQUARIUS SNAPSHOT ANALYSER
ASA is used to analyse VAX9000 snapshots and compares the
snapshot.dat file from the system with a number of known
signature files, providing a recommendation of possible
causes, FRU's or patches.
to invoke it type
@RSDS$DISK:[BASINGSTOKE.9000.ASA.EXE]M_ASA.COM
2) RHBI, Restart History Buffer Interpolator
RHBI unpacks the PC history buffer file from a VAX9000 and
allows it to be displayed, printed or matched to a crash
dump. In the "matched" mode, all the pc's are symbolised.
to invoke it type
R DISK$APD1:[BASINGSTOKE.9000]PHBI.EXE
3) SDU, Snapshot Display Utility
SDU is a display utility that allows you examine individual
signals or groups of signals within a VAX9000 snapshot
to invoke it type
@DISK$APD1:[BASINGSTOKE.9000.SNAP]SDU.COM
4) AQUASNAP
AQUASNAP is a CHRIS LOANE special that allows some parts of
a
VAX9000 snapshot not visible to SDU to be displayed.
to invoke it type
R DISK$APD1:[BASINGSTOKE.9000.TRAINING]AQUASNAP.EXE
DaveW
|
| 39.10 | Two more. | KERNEL::ROBB | | Wed Feb 23 1994 18:38 | 8 |
| Parts database
Tool for unscrambling AES errorlogs
sicl.com in most engineers own directory
|
| 39.11 | ...and from Loane Homer's Inc... | KERNEL::LOANE | Comfortably numb!! | Thu Feb 24 1994 02:41 | 24 |
| SPU_EVENT
A tool for decoding VAX 9000 Console Error logs that VMS ERF chokes
on. Available in RDC$ROOT:[9000]
FILTER
A tool for filtering a VAX 9000 Console Errorlog to a more
manageable size (for analysis by SPU_EVENT). Available in
RDC$ROOT:[9000]
CONFIG
A tool for busting out the VAX 9000 Console-based CONFIG.DAT
configuration file. Available in RDC$ROOT:[9000]
EXABERR
A tool for making something meaningful out of Errorlogs from
Exabyte Tape drives. Available in COMICS::DISK$TECH:[STORAGEWORKS]
SDD_TIMEBOMB
A VERY poorly named tool for decoding quad-time into English. It
*WAS* available in RDC$TOOLS.....probably gone now!!
SNAPBUSTA
A tool for decoding VAX 86X0 Snapshots......don't know where this
is on KERNEL, but I can probably find the sources somewhere
|
| 39.12 | Don't forget DAVES_SNAP.COM;2 | KERNEL::PETTET | Norm Pettet CSC Basingstoke | Thu Feb 24 1994 13:12 | 12 |
| ref .9
Dave,
Your DAVES_SNAP.COM;2 I have found very usefull in the past also
you wrote a command proceedure to process synd-to-memory_fru but I
can't find it in 9000 directory.(I have a copy in my own directory)
Norm
|
| 39.13 | | KERNEL::WRIGHTON | No dumpfile? No errlog? No chance! | Mon Feb 28 1994 10:21 | 12 |
|
Norm,
I have added more stuff to the command procedure, its now called
DAVES_SNAP.CMD and resides in RDC$ROOT:[000000.9000.SNAP].
The memory syndrome >> fru command file was only good for BL15_0,
now that sites are going to BL15_2A the STARS article is 100%
correct (so far as I know).
Dave
|