| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 3760.1 | | SLINK::CHILDS | Multiprotocol Autotopology Nirvana | Thu Sep 17 1992 14:12 | 12 |
| | Problems with DECmcc V1.1 ELM AM and the DECbridge 500.
Can you post the result of this command:
MCC> show mcc 0 bridge_am all char
Also, what operating system and version are you running?
| A customer has reported that when they try and access the DECbridge 500...
What do you mean by "access?" What operations are you trying? Please
post the command you are attempting and the output from the screen.
|
| 3760.2 | | KERNEL::HENZE | David Henze | Thu Sep 17 1992 16:27 | 23 |
| Here is the info you asked for........
MCC> sho mcc 0 bridge_am all char
MCC 0 BRIDGE_AM
AT 17-SEP-1992 16:50:14 Characteristics
Examination of attributes shows:
Component Identification = "DECmcc Bridge AM"
Component Version = V1.1.0
Operating system is VMS v5.4-3
The problem occurs after they double click on a decbridge or
decconcentrator icon and try and click on the line option.
They get a s/w message window which says:
"map window message software error an internal error has occurred in
iconic map pm"
and then another window with the system-f-reoperand message.
They can acknowledge the system-f-operand window but not the s/w message
window,this is when they have to reboot the station.
|
| 3760.3 | Need Bridge AM V1.2 or higher for DB 500 | QUIVER::HAROKOPUS | | Thu Sep 17 1992 16:39 | 8 |
| Version 1.1 of the Bridge AM does not support the DECbridge 500 or
600 series. You need to have version 1.2 (which runs on V1.1 or MCC)
or V1.2.1 (which runs on V1.2 or MCC).
Are you sure that ELM V1.0 was installed on this system? ELM V1.0
shipped with V1.2 of the Bridge AM.
Bob
|
| 3760.4 | | KERNEL::HENZE | David Henze | Fri Sep 18 1992 08:20 | 6 |
| Bob
Thanks for the information. I guessed he was using the ELM am. I have not
used mcc v1.1 only v1.2 so he probably is using the bridge am.
David
|
| 3760.5 | Bridge AM situation confusing on MCC V1.1 | QUIVER::HAROKOPUS | | Fri Sep 18 1992 14:21 | 14 |
| David,
The situation on MCC V1.1 is confusing so it's not surprising
that customers are having these problems. What happened was that
V1.1 of the Bridge AM shipped with V1.1 of MCC BMS. As I mentioned
Bridge AM V1.1 does not support the DECbridge 5xx and 6xx. In order
to get that support the customer needs to order ELM V1.0 which contains
V1.2 of the bridge AM and V1.0 of the Concentrator AM.
The other alternative is to upgrade to MCC V1.2 and ELM V1.2.
Sorry for the confusion,
Bob
|