Conference azur::mcc

330.0. "TCP/IP SNMP AM feedback" by MKNME::DANIELE () Mon Sep 17 1990 15:29

	Any of you folks using the DECmcc TCP/IP SNMP Access Module are
	invited to fill out the attached field test questionaire, and return
	it to MKNME::DANIELE.

	It would help us alot, and you don't even have to be polite.

	Thanks,
	Mike

   I.   INSTALLER'S BACKROUND

   	Software background:  N years
  		              
   	Hardware background:  N years
                              
        Installer's position within the company:
     


   II.  ENVIRONMENT
     
	1.  List the processors on which the software was installed:
     
	2.  Are any of the processors in a VAXcluster or LAVc environment?

	3.  What VMS version are you currently using?

	4.  How much memory do you have on your system?

	5.  How many users (total) do you have on your system? How many use 
            [PRODUCT NAME], concurrently?
    	
	6.  On the average, how frequently have you used the product?

	    1-2 hours per day ____
	    2-3 hours per day ____
	    3-4 hours per day ____
	    > 4 hours per day ____ 

        7.  Are you running any of the [PRODUCT NAME] optional layered 
            products (e.g., x,y,z)?     

	

   III. SOFTWARE INSTALLATION

   	1.  Average time to install the product (reading documentation, 
            etc.)
              
     	2.  Average total time to install the product per the documentation

    	         software installation -   
   	
   	         problem solving - 
     	
   	3.  List Problems encountered during the installation:
            
      	4.  Rate the following on a scale of 1-5 with:

                    1 = very difficult          1 = worthless
                    3 = average                 3 - average
                    5 = very easy               5 = very useful

            o  Overall usefulness of the Installation Guide:
           
            o  Usefulness of error messages received during installation: 

            o  Overall impression of the installation procedure:

                      
        
   IV.	PRODUCT FEATURES/PERFORMANCE

   	1.  Rate the following on a scale of 1 - 5 with: (1 being poor and 
            5 being excellent)	

     	    o  Overall impression of the product: 			  

     	    o  Overall impression of product performance:
                                  
                                   NOTE
              
               Questions regarding specific features of the product 
               (especially NEW features) should be added.	  	    	     
            
     	2.  Any additional features that you would like to see implemented?
     	    (List in the order of priority with 1 being the highest.)
     
     	3.  After using the product during this field test period, would
            you purchase it? Please explain why or why not:

     	4.  Do you feel that the product is ready for release?
     	    If not, why?
     	

     	
   V.	DOCUMENTATION
	
	1.  On a scale of 1 - 5 with: (1 being poor and 5 being excellent), 
            how would you rate the quality of the documentation?

	2.  Which manuals did you find most useful?

	3.  In which manuals would you suggest we give more detail?


   VI.	FIELD TEST EXPERIENCE	
            
    	1.  Have you participated in any other DIGITAL field tests?

    	2.  Rate the following on a scale of 1 - 5 with: (1 being poor and 
            5 being excellent) 
               
     	     o  Overall experience with this field test?

     	     o  Field Test Support you received from DIGITAL?