| Unfortunately, this change of default mail address to Exchange is
someone's mistaken "good idea" and has been going on for some time,
without any warning to the people who are affected and much to their
detriment, since they start "losing mail" to a mailbox that they don't
yet use and don't know is in use.
Also be aware that regardless of where your ELF entry points your mail,
the majority of Exchange users are not using ELF anyway, so they end up
sending mail to your Exchange account whether you like it or not,
because the Exchange Global Address List points them at that mailbox.
This could have been fixed by having all Exchange users use ELF as
their primary directory and allowing the ELF entry to be changed by the
user from their old to new address when they are ready. (Or, have
their old "MTS" address route mail to Exchange rather than ALL-IN-1.)
The current method has resulted in a lot of "lost" mail.
- Dave
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| My phone has been ringing off the hook in the last few days from
irate field people who claim they have sent me dozens of e-mails
with no response from me. The response from the ELF V3.0 support
people is:
"Since you do have an Exchange account, when Exchange updates
Web ELF it puts your Exchange address in the internet address field.
The exception is when there is lower case information in the internet
address field. Exchange will not modify any data that is in lower
case. Your data is all in upper case. I suggest you remodify that
attribute to all lower case, and your data should not get changed
again."
When I went in to change the entry to lower case, it would not
accept the password I used successfully yesterday. This ELF is
screwed up beyond belief!
Jim
[Posted by WWW Notes gateway]
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