Conference star::wizards

1701.0. "Open: continuation of queue manager problem" by STAR::JKEENAN () Wed Mar 26 1997 00:55

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Subject: Ask the Wizard: 'mickb@mso.anu.edu.au'
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Name: Mick Brooks
Email Address: mickb@mso.anu.edu.au
CPU Architecture: VAX
Version: v 5.5-2
Questions: 

I had a query regarding a queue manager problem, answered 
in Group 4, no 28: Wrong ACP. 

You suggested that I try starting the queue manager with
the /new qualifier to purge the queue database.  I tried
this soon after the problem appeared and it has no effect
on the problem.

I note from the VMS 5.5 release notes that if the 
COMMERROR message is seen from the queue manager that an
SPR should be submitted.

Should I do this or can you suggest any other fixes?

Mick

   I will assume you have applied available relevent queue manager patches.
   Please contact the DIGITAL support center directly -- Ask The Wizard is
   a stateless communications medium, and is not well suited for resolving
   an apparent software problem.