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| Title: | *OLD* ALL-IN-1 (tm) Support Conference |
| Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 |
| Moderator: | IOSG::PYE |
|
| Created: | Thu Jan 30 1992 |
| Last Modified: | Tue Jan 23 1996 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 4343 |
| Total number of notes: | 18308 |
1930.0. "Archiving says it's failed, but hasn't!" by KERNEL::LOAT (Ahead groove factor 5! Yeah!) Wed Dec 09 1992 17:33
VMS 5.4 ALL-IN-1 3.0
A customer is running archiving, and when the run finishes, the manager
gets a mail message saying that there were errors in the archiving run,
and it tells him to look in the log file.
He has looked into the log file, and can't find any errors at all!
I've looked through the scripts which run this, and I can't find out
where it creates the mail message with this contents. Can anyone out
there point out how this message is created, and why?
Below you'll find the message they get, and the log file extract.
Thanx
Steve
-------------------------------------------------------------------------------
I N T E R O F F I C E M E M O R A N D U M
Date: 29-Nov-1992 10:05pm GMT
From: System Manager
MANAGER
TO: System Manager ( MANAGER )
Subject: Archive housekeeping procedure run report
Archive housekeeping procedure run report 29-Nov-1992 10:05pm
There were errors in the archive housekeeping procedure run
The log file for this run : OA$LOG:ARCHIVE_SM.LOG1992112922000000
Please investigate before running this procedure again
--------------------------------------------------------------------------------
and here is the details from the log file: (Lots of irrelevant detail removed)
--------------------------------------------------------------------------------
%SMJACKET-I Invoking Utility command file "OA$LIB:ARCHIVE.COM"
Sysprv granted, now running archive housekeeping procedure
*** Archive housekeeping procedure run log 29-Nov-1992 ***
*** Started 10:00pm ***
******
Processing drawer - [ABBOTT_C]MAIN
Department - Histopathology
*** Number of drawers processed - 571, number of folders processed - 1 ***
*** Number of documents archived - 1, number of blocks archived - 6 ***
*** Stopped 10:05pm ***
*** End of archive housekeeping log ***
| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 1930.3 | STARS backup | UTRTSC::SCHOLLAERT | AJAX beats Kaiserslautern | Thu Dec 10 1992 14:33 | 47 |
| ================================================================================
Note 1684.0 ADS errors.... NOT! 3 replies
KERNEL::SMITHERSJ "Living on the culinary edge...."31 lines 29-OCT-1992 10:34
--------------------------------------------------------------------------------
ALL-IN-1 v.3.0 running ADS
A customer has been running ADS since upgrading successfully. The
documents are archived and the log file shows no errors. However,
the mail message that is mailed to the manager or whoever submits the
job says
Archive housekeeping procedure run report 29-Oct-1992 09:26am
There were errors in the archive housekeeping procedure run
The log file for this run : OA$LOG:ARCHIVE_SM.LOG1992102909250000
Please investigate before running this procedure again
I have tried to trace this and have added set_trace to
ARC_PROCESS_SYSTEM.SCP;, ARC_PROCESS_FOLDER.SCP;1, ARC_MAIL_REPORT.SCP;
but for some reason I cannot get a trace of what is happening.
I can reproduce the problem on our system and the customer has the
problem on all of his upgraded machines. The jobs have been
rescheduled since upgrading so it is not a 2.4 job it is picking
up. This also happens on a freshly installed system.
================================================================================
Note 1684.2 ADS errors.... NOT! 2 of 3
IOSG::MORPH::Benoy "Smoke me a kipper I'll be back for breakfast"8 lines 2-NOV-1992 15:23
--------------------------------------------------------------------------------
-< Have you checked the archive area used? >-
Was there anything in the specified log file? Since an error mail can be
sent if the archive areas become full/run out of diskquota etc.
================================================================================
Note 1684.3 ADS errors.... NOT! 3 of 3
KERNEL::SMITHERSJ "Living on the culinary edge...." 6 lines 3-NOV-1992 09:02
--------------------------------------------------------------------------------
Nope, the log file was error free - I ran it several times as did
the customer and there was nothing in there. Disk space etc was
fine and the areas weren't full.
|
| 1930.6 | Problem in processing filecab perhapes? | HERO::MORPH::Benoy | Smoke me a kipper I'll be back for breakfast | Fri Dec 11 1992 16:30 | 11 |
|
Well after thinking about this one for a while I would guess, that there
might be a problem in arc_process_folder.scp (this is only a guess mind
you). Since if we have a bad status returned from the cab scan operation
used to trawl through the users filecab we might be seeing the result of
just finding nomore documents using cab scan and then using the return
status of that to set the #mail_flag symbol which determines what gets
written in the mail sent to the manager. But its definatley a bug that
ought to be reported officially.
-Paul
|
| 1930.7 | For future reference.... | WAYOUT::CLARKE | | Tue Jun 08 1993 16:17 | 3 |
| There is a fix to this problem in STARS article;
ALL-IN-1 V3.0: Archive Procedure (ADS) Always Sends Failure Message
|