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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

3758.0. "Printer Type field blank - no copies printed" by TAV02::CHAIM (Semper ubi Sub ubi .....) Thu Jan 13 1994 11:49

A customer with ALL-IN-1 V3.0-1 has complained that at times some of the
secretaries attempt to print several copies of a document, but ONLY one copy is
printed.

I attempted to reproduce the problem and discovered that the following sequence
will indeed disregard the number of copies:

1. Enter P ! to print

2. Change the printer destination

3. TAB to the printer type and hits F13 (LF) to clear (in the current version,
the printer type field retains the previous value entered and does NOT
automatically choose the printer type for the printer destination) the field
(the field remains cleared and ALL-IN-1 will use the default printer type for
that particular printer destination).

4. TAB to the copies field and enter any number greater than 1

Actually, any time the "printer type" field is left blank to allow ALL-IN-1 to
use the default, this will occur (however, the only logical time that the
printer type field would remain blank is when the printer destination has been
changed and the new printer destination requires a new printer type).

I personally would rather have the previous functionality whereby the default
printer type for the printer destination was ALWAYS displayed.  


Thanks,

Cb.
T.RTitleUserPersonal
Name
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3758.1Known problemIOSG::NEWLANDRichard Newland, IOSG, REO2-G/L2Thu Jan 13 1994 13:479
>A customer with ALL-IN-1 V3.0-1 has complained that at times some of the
>secretaries attempt to print several copies of a document, but ONLY one copy is
>printed.

This is a known problem and the required fixes have been made and will be
in a PFR. 


Richard
3758.3PartlyIOSG::NEWLANDRichard Newland, IOSG, REO2-G/L2Thu Jan 13 1994 17:3412
The WPPARG form was changed, but another problem was fixed at the same 
time.  

    ;;~~POST_FORM~~;;  Only set #PRINT_GET_COPIES to OA$Y if both Print
    Style and Copies fields are blank.

    ;;~~PRE_COPIES~~;;  Check if Print style field is blank, and if it is
    look at Changeble and Maximum fields for the default print style for
    the current Printer destination.


Richard