| Title: | *OLD* ALL-IN-1 (tm) Support Conference |
| Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 |
| Moderator: | IOSG::PYE |
| Created: | Thu Jan 30 1992 |
| Last Modified: | Tue Jan 23 1996 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 4343 |
| Total number of notes: | 18308 |
ALL-IN-1 3.0-1
My customer finds that whenever a basic user tries to edit a document in a
shared drawer they receive the message
Warning: You are low on disk space. Do you want to continue? [Y/N]
The fact is none of them are low on diskquota though the problem goes away when
diskquotaing is disabled. It's not much of a problem since it lets them
continue to edit anyway, more of annoying and misleading message.
I have dialled in and confirmed what they say. I am assuming that it is a
problem with the CHECK_DISKQUOTA function but I don't know what.
I created a test account BARHAMC (with VMS account BARHAMC) and got a trace
out of an edit on a document in ALL-IN-1 account HARVEY.W whose VMS account
name is HARVEYW. Trace follows at the end.
UAF entries :-
Username: BARHAMC Owner: Digital test
Account: 618 UIC: [1015,113] ([BARHAMC])
CLI: DCL Tables: DCLTABLES
Default: DISK$USER_2:[BARHAMC]
LGICMD: sys$manager:captive_login
Flags:
Primary days: Mon Tue Wed Thu Fri
Secondary days: Sat Sun
No access restrictions
Expiration: (none) Pwdminimum: 6 Login Fails: 0
Pwdlifetime: 30 00:00 Pwdchange: 29-SEP-1993 17:04
Last Login: 29-SEP-1993 17:08 (interactive), (none)
(non-interactive)
Maxjobs: 0 Fillm: 100 Bytlm: 65000
Maxacctjobs: 0 Shrfillm: 0 Pbytlm: 0
Maxdetach: 0 BIOlm: 50 JTquota: 1024
Prclm: 10 DIOlm: 50 WSdef: 1200
Prio: 4 ASTlm: 100 WSquo: 3000
Queprio: 0 TQElm: 50 WSextent: 16384
CPU: (none) Enqlm: 300 Pgflquo: 40000
Authorized Privileges:
TMPMBX NETMBX
Default Privileges:
TMPMBX NETMBX
Identifier Value Attributes
OA$G_ZUVSGJUPG %X80010017 RESOURCE
*****************************************
Username: HARVEYW Owner: Walter Harvey
Account: 618 UIC: [1015,2] ([HARVEYW])
CLI: DCL Tables: DCLTABLES
Default: DISK$USER_1:[HARVEYW]
LGICMD: SYS$MANAGER:CAPTIVE_LOGIN
Flags:
Primary days: Mon Tue Wed Thu Fri
Secondary days: Sat Sun
No access restrictions
Expiration: (none) Pwdminimum: 6 Login Fails: 2
Pwdlifetime: 90 00:00 Pwdchange: 22-SEP-1993 08:59
Last Login: 21-SEP-1993 16:03 (interactive), 30-SEP-1993 09:08 (non-interactive)
Maxjobs: 0 Fillm: 100 Bytlm: 65000
Maxacctjobs: 0 Shrfillm: 0 Pbytlm: 0
Maxdetach: 0 BIOlm: 50 JTquota: 1024
Prclm: 10 DIOlm: 50 WSdef: 1500
Prio: 4 ASTlm: 100 WSquo: 3000
Queprio: 0 TQElm: 50 WSextent: 16384
CPU: (none) Enqlm: 300 Pgflquo: 40000
Authorized Privileges:
TMPMBX NETMBX
Default Privileges:
TMPMBX NETMBX
Identifier Value Attributes
OA$ADMIN %X80010006
OA$G_ZUVSGJUPG %X80010017 RESOURCE
OA$G_ZUWKFWPM3 %X8001003E RESOURCE
***********************************************
UAF> sho allin1
Username: ALLIN1 Owner:
Account: UIC: [1,5] ([ALLIN1])
CLI: DCL Tables: DCLTABLES
Default: DISK$DATA1:[M_ALLIN1]
LGICMD: LOGIN
Flags:
***********************************************
Don't know if this is involved !
UAF> sho oafc$server
Username: OAFC$SERVER Owner: FILECABSERVER
Account: UIC: [20,3] ([OAFC$SERVER])
CLI: DCL Tables: DCLTABLES
Default: NLA0:[USER]
LGICMD: NLA0:
Flags: Restricted DisMail GenPwd
***********************************************
$ mc diskquota
DISKQ>use disk$user_2
DISKQ>sho barhamc
UIC [BARHAMC] has 840 blocks used
of 15000 authorized, 5000 permitted overdraft.
DISKQ>sho allin1
UIC [ALLIN1] has 550658 blocks used
of 2000000 authorized, 2000 permitted overdraft.
DISKQ>sho oafc$server
UIC [OAFC$SERVER] has 0 blocks used
of 100000 authorized, 10000 permitted overdraft.
DISKQ>use disk$user_1
DISKQ>sho harveyw
UIC [HARVEYW] has 7853 blocks used
of 50000 authorized, 2000 permitted overdraft.
*****************************************************
ALL-IN-1 profiles
Account Details
ALL-IN-1 account details:
Account name: BARHAMC
Directory: DISK$USER_2:[BARHAMC.A1]
Form libr:
VMS account details:
Account name: BARHAMC
When deleting the VMS account, delete from directory:
DISK$USER_2:[BARHAMC]
***********************************************
Account Details
ALL-IN-1 account details:
Account name: HARVEY.W
Directory: DISK$USER_1:[HARVEYW.A1]
Form libr: OA$LIB:ADMIN
VMS account details:
Account name: HARVEYW
When deleting the VMS account, delete from directory:
DISK$USER_1:[HARVEYW]
****************************************************
$ sho log disk$user_2/full
"DISK$USER_2" [exec] = "DISK$DATA1:[USER_2.]" [concealed] (LNM$SYSTEM_TABLE)
$ sho log disk$data1/full
"DISK$DATA1" [exec] = "PTZV15$DKA400:" [concealed,terminal] (LNM$SYSTEM_TABLE
$ sho log disk$user_1/full
"DISK$USER_1" [exec] = "DISK$DATA1:[USER_1.]" [concealed] (LNM$SYSTEM_TABLE)
(the account HARVEYW whose drawer I am accessing is on this disk)
*****************************************************
ALL-IN-1 profile directory for BARHAMC then changed to
PTZV15$DKA400:[USER_2.BARHAMC.A1]
to remove the rooted logical DISK$USER_2 but no change.
*****************************************************
Trace :-
![SYMBOL] Symbol: OA$CURDWR_REMOTE, Value: N
![SYMBOL] Symbol: OA$Y, Value: Y
![SCRIPT] IF Operation starting
![SCRIPT] .IF condition OA$CURDWR_REMOTE EQS OA$Y is FALSE
![SCRIPT] Null ELSE clause detected
![SCRIPT] WP_SYS_EDIT Line 83: CHECK_DISKQUOTA OA$CURDWR_OWNER, FILE$.DEVICE[LOG
! $OA$CURDWR_DIRECT]
![FUNC] Function: CHECK_DISKQUOTA, Cmd line: OA$CURDWR_OWNER, FILE$.DEVICE[LOG
! $OA$CURDWR_DIRECT]
![A1LOG] Entry: %OA-I-LOGFUN, Function: CHECK_DISKQUOTA OA$CURDWR_OWNER, FILE$.
! DEVICE[LOG$OA$CURDWR_DIRECT]
![SYMBOL] Symbol: OA$CURDWR_OWNER, Value: HARVEYW
![SYMBOL] Symbol: LOG$OA$CURDWR_DIRECT, Value: DISK$USER_1:[HARVEYW.A1.ZUWQOD9FD
! ]
![SYMBOL] Symbol: FILE$.DEVICE[LOG$OA$CURDWR_DIRECT], Value: DISK$USER_1:
![FUNC] Function: YESNO_PROMPT, Cmd line: "Warning: You are low on disk
space.
! Do you want to continue? [Y/N]"
![A1LOG] Entry: %OA-I-LOGFUN, Function: YESNO_PROMPT "Warning: You are low
o
! n disk space. Do you want to continue? [Y/N]"
![SYMBOL] Symbol: "Warning: You are low on disk space. Do you want to continue?
! [Y/N]", Value: Warning: You are low on disk space. Do you want
t
! o continue? [Y/N]
![FORM] Form: WP, Field: CHOICE/12, Page: 1, Prompt: y
Any ideas ?
Thanks,
Clive Barham
UK CSC
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 3345.2 | IOSG::CARLIN | Dick Carlin IOSG, Reading, England | Thu Oct 07 1993 14:10 | 17 | |
Clive
Sorry, yes there is a problem with the concealed devices and
CHECK_DISKQUOTA/FILE$. However I'm puzzled that you got a "Warning: low
on space" rather than a parameter error on the CHECK_DISKQUOTA (that's
what I get when I do it). Do you also have a device called
DISK$USER_1:?
For a temporary fix you would have to unconceal DISK$USER_1 rather than
DISK$USER_2. Remember it's the drawer owner's quota that matters,
however I must confess that our message is misleading. Perhaps it
should say "One is low on disk space" rather than "You are low on disk
space". :-)
SPR it as Andrew says
Dick
| |||||
| 3345.3 | ignore .2! | IOSG::CARLIN | Dick Carlin IOSG, Reading, England | Tue Oct 12 1993 18:01 | 18 |
Clive
Sorry again, what I said in .2 was rubbish. The CHECK_DISKQUOTA/FILE$
functions are perfectly happy with concealed devices. However I might
take the opportunity to add a FILE$.PHYSICAL_DEVICE option to FILE$
which will always wade through the concealments to return the
physical device id.
So, did changing HARVEYW's profile to PTZV15$DKA400:[USER_1. blah] have
any effect? I wouldn't have thought so. If you have the time to try it,
what happens if you do these interactively:?
CHECK_DISK "HARVEYW","DISK$USER_1:"
CHECK_DISK "HARVEYW","PTZV15$DKA400:"
but I'm grabbing at straws. Back to being puzzled again.
Dick
| |||||
| 3345.4 | still a problem | CHEFS::HARVEYW | Fri Nov 05 1993 13:42 | 17 | |
Hi this problem is getting worse, as we now have it on all of our
ALL-IN-1 systems. (As I have just finished upgrading them all to
V3 ALL-IN-1)
I have tried removing all references to concealed devices in the
ALL-IN-1 profile and the authorize entry but still get the warning:
"You are low on disk space. Do you want to continue? [Y/N]"
when we edit a shared document.
The systems are standard apart from having WordPerfect integrated into
them, I have tried going in /nocust to avoid using the WordPerfect
integration, but still get the same warning.
Wal...
| |||||
| 3345.5 | LOOKIN::BARHAM | Norbert: | Wed Nov 10 1993 19:20 | 19 | |
Hi Dick,
Sorry, I've been off sick for quite a while (sinus operation!) but this
problem is still alive and kicking.
We do not currently have access to the system in question but a similar
system displays the same symptoms (in fact they all do now after the
upgrade to v3). The only difference here is that the disk logicals are
not rooted and point to hard devices.
We tried the two CHECK_DISKQUOTA commands you suggested. They both
returned '1' in the symbol oa$status.
We believe it is the same on the machine in the base note too. (I'll
say later if this is not true).
Any more I can tell you ?
Thanks,
Clive
| |||||
| 3345.6 | escalation time ?! | TOPPER::BARHAM | Norbert: | Mon Nov 22 1993 20:25 | 107 |
OK, last chance everyone :-)
We have eliminated all disk logicals and we now have a hard coded
device in the profile and UAF records - DSA21:
The shared drawer is in BROADJ's account which we are trying to access
from BROADW.
BROADJ's summary :-
======================
UIC [BROADJ] has 985 blocks used
of 10000 authorized, 1000 permitted overdraft.
-------------------------
UAF entry
Username: BROADJ Owner: janet Broad
Account: 624 UIC: [1022,11] ([BROADJ])
CLI: DCL Tables: DCLTABLES
Default: DSA21:[BROADJ]
LGICMD: LOGIN
--------------------------
ALL-IN-1 profile
Account name: BROAD.J
Directory: DSA21:[BROADJ.A1]
Form libr:
VMS account details:
Account name: BROADJ
When deleting the VMS account, delete from directory:
DISK$USER_1:[BROADJ]
************************************
BROADW's summary :-
=====================
UIC [BROADW] has 636 blocks used
of 10000 authorized, 1000 permitted overdraft.
--------------------------
ALL-IN-1 account details:
Account name: BROAD.W
Directory: DSA21:[BROADW.A1]
Form libr:
VMS account details:
Account name: BROADW
When deleting the VMS account, delete from directory:
DISK$USER_1:[BROADW]
-------------------------------
Username: BROADW Owner: Walter Broad
Account: 680 UIC: [1070,46] ([BROADW])
CLI: DCL Tables: DCLTABLES
Default: DSA21:[BROADW]
LGICMD: LOGIN
Trace reads
![SCRIPT] WP_SYS_EDIT Line 83: CHECK_DISKQUOTA OA$CURDWR_OWNER,
FILE$.DEVICE[LOG
! $OA$CURDWR_DIRECT]
![FUNC] Function: CHECK_DISKQUOTA, Cmd line: OA$CURDWR_OWNER,
FILE$.DEVICE[LOG
! $OA$CURDWR_DIRECT]
![SYMBOL] Symbol: OA$CURDWR_OWNER, Value: BROADJ
![SYMBOL] Symbol: LOG$OA$CURDWR_DIRECT, Value:
DSA21:[BROADJ.A1.ZUYBEIC5K]
![SYMBOL] Symbol: FILE$.DEVICE[LOG$OA$CURDWR_DIRECT], Value: DSA21:
![FUNC] Function: YESNO_PROMPT, Cmd line: "Warning: You are low on
disk space.
! Do you want to continue? [Y/N]"
To me, this is saying that BROADJ (where the drawer is located) is
overquota so we logged into BROADJ and did the equivalent (I think)
command :-
<check_diskquota "BROADJ","DSA21:"
and nothing happened. To confirm we were doing it right we reduced
BROADJ's diskquota so it was very low and the command gave the expected
quota warning.
So why would the command work when typed interactively from within
BROADJ's account but not from a script that does the equivalent command ?? -
CHECK_DISKQUOTA OA$CURDWR_OWNER, FILE$.DEVICE[LOG$OA$CURDWR_DIRECT]
Anyone ?!
Thanks,
Clive
| |||||
| 3345.7 | Still puzzled | IOSG::CARLIN | Dick Carlin IOSG, Reading, England | Mon Nov 22 1993 22:03 | 12 |
Clive
What happens when, from BROADW's account, you interactively do:
<check_diskquota "BROADJ","DSA21:"
This is a better match of what is actually being done in the script.
(I think I asked this in .2, but possibly we were all getting confused
with usernames).
Dick - sorry I haven't replied earlier, but I've run out of ideas.
| |||||
| 3345.8 | TOPPER::BARHAM | Norbert: | Tue Nov 23 1993 12:33 | 14 | |
Thanks Dick,
You are indeed right. When doing the
<check_diskquota "BROADJ","DSA21:"
from BROADJ, it gives the correct results. But when doing it from
BROADW it always gives the quota warning.
What does that tell us ?!
Thanks,
Clive
| |||||
| 3345.9 | Protection problem? | IOSG::MAURICE | Insufficient hair for flower | Tue Nov 23 1993 14:52 | 10 |
Hi, The CHECK_DISKQUOTA function uses ALL-IN-1's installed privileges, expect BYPASS, to get information it needs. It reads information from the disk quota file on the disc (QUOTA.SYS in the root directory). Check whether there is system access on this file. Cheers Stuart | |||||
| 3345.10 | TOPPER::BARHAM | Norbert: | Tue Nov 23 1993 17:20 | 13 | |
Stuart/Dick,
At last !!
DSA21:[000000]quota.sys had a protection of (,RWED,,). Even though the
owner was SYSTEM, changing the protection to (RWED,RWED,RE,) fixed it !
Weird. STARS article on it's way.
Thanks for your help.
Clive
| |||||