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Conference galvia::vtx_technical

Title:Technical discussions about DEC VTX & VTX/TR
Notice:Welcome to GALVIA::VTX_TECHNICAL. Read notes #1-4 for guidelines.
Moderator:GALVIA::EGREY
Created:Wed Jul 05 1989
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2788
Total number of notes:11026

2785.0. "vtxbugchk dmp help" by CSC32::COMULADA () Fri May 02 1997 18:11

I have this dump a customer sent me. The server went
down and this file was created. Anyone can clue me in
on what this dump indicates....


Thanks

Felix

*************************

From: 	Unknown[SMTP:Unknown]
Sent: 	Thursday, May 01, 1997 6:33 PM
Subject: 	C:\VTXBUG~1.DMP

%SYSTEM-F-ACCVIO, access violation, reason mask=00,
virtual address=00000000, PC=000395ED,
PSL=03C00004Hand = 00000000  ENT MASK = 003C
PSW = 0000  AP = 7FD7AAB0  FP = 7FD7AA98  PC =
00026ED2
SR2 = 00315054
SR3 = 00006630
SR4 = 003150FB
SR5 = 00000000
Hand = 00000000  ENT MASK = 0000
PSW = 0000  AP = 7FD7AB10  FP = 7FD7AAEC  PC =
80000014
Hand = 00000000  ENT MASK = 003C
PSW = 0000  AP = 7FD7AB4C  FP = 7FD7AB18  PC =
00033B4E
SR2 = 003150D3
SR3 = 00006630
SR4 = 003150FB
SR5 = 00315054
Hand = 00000000  ENT MASK = 03FC
PSW = 0000  AP = 7FD7AB80  FP = 7FD7AB54  PC =
00033C15
SR2 = 00315054
SR3 = 003150D3
SR4 = 000062D0
SR5 = 003150FB
SR6 = 003150C6
SR7 = 003150CE
SR8 = 00000000
SR9 = FFFFFFFF
Hand = 00000000  ENT MASK = 00FC
PSW = 0000  AP = 7FD7ABB4  FP = 7FD7AB88  PC =
0002BDF6
SR2 = 00315054
SR3 = 003150D3
SR4 = 000062C4
SR5 = 003150FB
SR6 = 003150C6
SR7 = 003150CE
Hand = 00000000  ENT MASK = 00FC
PSW = 0000  AP = 7FD7ABFC  FP = 7FD7ABC0  PC =
00027D7F
SR2 = 00315054
SR3 = 000062B8
SR4 = 003150FB
SR5 = 0031515F
SR6 = 00315160
SR7 = 0032A64A
Hand = 00000000  ENT MASK = 0FFC
PSW = 0000  AP = 7FD7AC30  FP = 7FD7AC08  PC =
00026EB5
SR2 = 00315054
SR3 = 00005DD8
SR4 = 003150BD
SR5 = 0031515F
SR6 = 00315160
SR7 = 0032A64A
SR8 = 00000000
SR9 = 00000001
SR10 = 00000003
SR11 = 02198009
Hand = 00026EB6  ENT MASK = 007C
PSW = 0000  AP = 7FD7AC78  FP = 7FD7AC4C  PC =
000C6C0A
SR2 = 0032A600
SR3 = 00310808
SR4 = 000E4098
SR5 = 000003D9
SR6 = 0032A647
Hand = 00000000  ENT MASK = 00FC
PSW = 0000  AP = 7FD7ACD8  FP = 7FD7ACA0  PC =
000C5DA1
SR2 = 00310480
SR3 = 00000004
SR4 = 0032A647
SR5 = 00310808
SR6 = 0032A600
SR7 = 00000001
Hand = 00000000  ENT MASK = 07FC
PSW = 0000  AP = 7FD7AD00  FP = 7FD7ACE4  PC =
000C2B4C
SR2 = 0032A600
SR3 = 00310480
SR4 = 0032A614
SR5 = 003104B0
SR6 = 00310575
SR7 = 00000004
SR8 = 000070F6
SR9 = 00000003
SR10 = 00000006
Hand = 00000000  ENT MASK = 000C
PSW = 0000  AP = 7FD7AD38  FP = 7FD7AD0C  PC =
000C2AA2
SR2 = 0032A600
SR3 = 00310480

Contents of SCB                      
	SCB address                          
00315054	SCB_VAP_IDENT                        
0-000007A8-0	SCB_PROTOCOL_LEVEL                   
0	SCB_DSL_VER                          	20
SCB_DSL_FORW_RESID                   	3213320
SCB_FORW_REMOTE                      	
              	True 	SCB_
EAR_LOGIN                       	False
SCB_REAR_SRV                         	False
SCB_REAR_PRG                         	False
SCB_DSL_BRK_REASON                   	0
SCB_CANCEL                           	False
SCB_DB_INPROGRESS                    	False
SCB_ACF_INPROGRESS                   	False
SCB_NEED_ABORTED                     	False
SCB_NEED_MSG                         	True 
SCB_RELOGIN                          	False
SCB_USAGE                            	False
SCB_SET_PM                           	False
SCB_HELP                             	False
SCB_FORM                             	False
SCB_V20_PASSBACK_HELP                	False
SCB_FIRST_REMOTE                     	False
SCB_NEW_REAR                         	False
SCB_LOGIN_ABORT                      	False
SCB_DISPLAY_DISPLAY_PAGE_STATUS      	False
SCB_DISPLAY_SERVER_HELP              	False
SCB_DISPLAY_PAGE_HLP_FORM            	False
SCB_CHECK_GLOBAL_CONTEXT             	False
SCB_DYN_SENT_TITLE            !
       	Fals
   e	SCB_OVERIDE_TEMPLATE
reasons: 0=EXPL,1=OK,2=FAIL
	Saved state frame:                   	0
SCB_PREV_STATE_n                     	000062D0
SCB_PREV_PC_STATE_n                  	00033BFD
SCB_PREV_REASON_STATE_n              	2
SCB_PREV_EXEC_STATE_n  (PC)          	00033C0F
Saved state frame:                   	1
SCB_PREV_STATE_n                     	000062C4
SCB_PREV_PC_STATE_n                  	0002BDDE
SCB_PREV_REASON_STATE_n              	1
SCB_PREV_EXEC_STATE_n  (PC)          	0002BDF0
Saved state frame:                   	2
SCB_PREV_STATE_n                     	000062B8
SCB_PREV_PC_STATE_n                  	00027D3C
SCB_PREV_REASON_STATE_n              	0
SCB_PREV_EXEC_STATE_n  (PC)          	00027D79
Saved state frame:                   	3
SCB_PREV_STATE_n                     	00005DD8
SCB_PREV_PC_STATE_n                  	00027F85
SCB_PREV_REASON_STATE_n              	50
SCB_PREV_EXEC_STATE_n  (PC)          	00026EAF
Saved state frame:                   	4
SCB_PREV_STATE_n                     	0000681C
SCB_PREV_PC_STAT!
E_n         
            	0002C63D	SCB
PREV_REASON_STATE_n              	0
SCB_PREV_EXEC_STATE_n  (PC)          	0002C651
Saved state frame:                   	5
SCB_PREV_STATE_n                     	00006900
SCB_PREV_PC_STATE_n                  	00036CB1
SCB_PREV_REASON_STATE_n              	5
SCB_PREV_EXEC_STATE_n  (PC)          	00036CC6
Saved state frame:                   	6
SCB_PREV_STATE_n                     	000068F4
SCB_PREV_PC_STATE_n                  	0002BA9F
SCB_PREV_REASON_STATE_n              	0
SCB_PREV_EXEC_STATE_n  (PC)          	00026EAF
Saved state frame:                   	7
SCB_PREV_STATE_n                     	000068E8
SCB_PREV_PC_STATE_n                  	00027D3C
SCB_PREV_REASON_STATE_n              	0
SCB_PREV_EXEC_STATE_n  (PC)          	00027D79
Saved state frame:                   	8
SCB_PREV_STATE_n                     	00005DD8
SCB_PREV_PC_STATE_n                  	00027F85
SCB_PREV_REASON_STATE_n              	0
SCB_PREV_EXEC_STATE_n  (PC)          	00026EAF
Saved state frame:    !
            
      	9	SCB_PREV_STATE_n
 

****  VTX server dump successfully completed ****
	On :	30-APR-1997 09:35:03.57
T.RTitleUserPersonal
Name
DateLines
2785.1upgrade...GALVIA::DUKERonanTue May 06 1997 17:0020
Felix,
  the dump file is a printout of the server context block (ie the internals of
the VTX server) at the time of the crash.   The PC addresses are the locations
of functions in the server code.  These are matched against the map file that
was created at link time.
  the problem here is that the customer is running a pre V6.0 of the VTX server.
V6.2 and V6.0-1 are the only versions for which the linker map file is
available.  So, dump files for earlier versions don't give us much information.
  I can tell that their server is not a V6.2 because that version produces a
dump file with much more information that the one in .0.   All that that tells
me is that there is a forward server (SCB_FORW_REMOTE is TRUE) and that the
server has just got a message but hasn't signalled that is no longer needs one
(SCB_NEED_MSG is TRUE).
  So, my advice is to ask the customer to upgrade to V6.2: many bug-fixes have
been made since V5 days and it is possible that their problem may already have
been fixed.   If their problem has not been fixed the new dump files will give a
lot more information as to what was happening at the time of the crash.

regards,
-ronan
2785.2CSC32::COMULADAFri May 09 1997 18:360
2785.3CSC32::COMULADAFri May 09 1997 18:363
Thanks Ronan...I will let the customer know...

Felix